Auto Recalls for Consumers

HONDA ODYSSEY Problems with Electrical System, Fuel Propulsion System

 
Auto Recalls For Consumers

2004 HONDA ODYSSEY Problems & Complaints

Read complaint(s) filed for the 2004 HONDA ODYSSEY. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2004 HONDA ODYSSEY by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (540 Complaints)
Date reported Jun 06, 2018
Location LORAIN, OH
Manufacturer Honda (American Honda Motor Co.)
Vehicle 2004 HONDA ODYSSEY
Transmission Not Specified
Drivetrain Not Specified
Fuel type Not Specified
Occurences 0
Crash involved N
Injuries 0
Deaths 0
Source NHTSA Website
All Complaints

CORROSION WITHIN THE FUEL PUMP WIRING CONNECTOR AND THE FUEL PUMP RETAINING NUT WAS CRACKED / BROKEN. CUSTOMER COMPLAINT WAS STALLING WHILE DRIVING, NO START CONDITION. TROUBLESHOOTING PROCEDURE INDICATED THE FUEL PUMP WIRING CONNECTOR WAS FAULTY THE INSPECTION REVEALED THAT THE CONNECTOR WAS CORRODED APPARENTLY FROM MOISTURE. THIS ISSUE IS CERTAINLY A SAFETY CONCERN CONSIDERING THE FAULTY CONNECTION CAN CAUSE LOSS OF ENGINE POWER -> LOSS OF POWER STEERING, AND THE FAULTY FUEL PUMP NUT CAN CAUSE GASOLINE FUMES TO ESCAPE CONTAINMENT WHICH MAY LEAD TO AN EXPLOSION / FIRE. IF THE CONNECTOR WAS JIGGLED THE FUEL PUMP WOULD INTERMITTENTLY OPERATE AND OR FAIL. THE LOCAL HONDA DEALER REFUSED TO RECOGNIZE THE SAFETY RECALL CAMPAIGN # 04V42000 OR THE HONDA SERVICE BULLETIN #04-049, AND REFUSED TO MITIGATE THE PROBLEM WITHOUT OFFERING THE OPTION TO REPAIR THE ISSUE OUTSIDE OF THE RECALL WHICH WOULD COST THE CUSTOMER $454.32 FOR THE FUEL PUMP REPAIR KIT IN ADDITION TO SERVICE FEES OF AT LEAST $374.00. THE VEHICLE WAS INITIALLY TOWED-IN AND PRESENTED FOR SERVICE ON JUNE OF 2018. THE HONDA DEALER IS PROVIDING WIRING HARNESS, RETAINING NUT AND GASKET AT A COST TO THE CUSTOMER.

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