Auto Recalls for Consumers

HONDA ODYSSEY - 2004 HONDA ODYSSEY Problems & Complaints

 
Auto Recalls For Consumers
by Honda (American Honda Motor Co.)

There are 540 complaints filed for the 2004 HONDA ODYSSEY

Below is a list of complaints & problems filed against the 2004 HONDA ODYSSEY. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2004 HONDA ODYSSEY, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (98) Exterior Lighting (7) Other (2) Service Brakes Hydraulic (6) Traction Control System (2)
Child Seat (2) Fuel Propulsion System (7) Power Train (214) Steering (11) Unknown Or Other (15)
Electrical System (48) Fuel System Gasoline (13) Seat Belts (14) Structure (54) Vehicle Speed Control (22)
Engine (46) Fuel System Other (2) Seats (19) Suspension (5) Visibility (6)
Engine And Engine Cooling (22) Interior Lighting (1) Service Brakes (7) Tires (11) Wheels (1)
Equipment (2) Latches Locks Linkages (23)

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ComplaintDescription

AIR BAGS

9/14/2016 - SILVER SPRING, MD
TAKATA RECALL. WE RECEIVED A SAFETY RECALL NOTICE FROM HONDA IN JUNE 2016 REGARDING A PROBLEM WITH OUR PASSENGER FRONTAL AIRBAG INFLATOR. THE NOTICE SAID HONDA WOULD REPLACE THE AIRBAG INFLATOR FREE OF CHARGE. THE NHTSA RECALL NUMBER IS 16V-344. BEGINNING ON JULY 7, 2016, I TRIED SEVERAL TIMES TO CALL MY LOCAL HONDA DEALER (OURISMAN HONDA IN BETHESDA, MD) TO SCHEDULE AN APPOINTMENT FOR THE REPLACEMENT. HOWEVER, THEY HAVE REFUSED TO CALL ME BACK TO SCHEDULE AN APPOINTMENT. I CALLED AMERICAN HONDA'S CUSTOMER SERVICE NUMBER TO FILE A COMPLAINT AND NO ONE CALLED ME BACK. BOTH AMERICAN HONDA AND THEIR DEALER (OURISMAN HONDA) HAVE FAILED TO REMEDY THIS DEFECT WITHIN 60 DAYS OF THE DATE THAT I FIRST CONTACTED THE DEALER FOR A REPAIR APPOINTMENT (JULY 7, 2016).

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POWER TRAIN

9/12/2016 - LOXLEY, AL
THE CONTACT OWNS A 2004 HONDA ODYSSEY. WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE ALTERNATOR WIRES BURNED UP AND THE TRANSMISSION SLIPPED, WHICH CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.

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ENGINE

9/12/2016 - LOXLEY, AL
THE CONTACT OWNS A 2004 HONDA ODYSSEY. WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE ALTERNATOR WIRES BURNED UP AND THE TRANSMISSION SLIPPED, WHICH CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.

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VISIBILITY: GLASS, SIDE/REAR

9/6/2016 - LA CROSSE, WI
THE CONTACT OWNS A 2004 HONDA ODYSSEY. WHILE REVERSING THE VEHICLE WITH THE LIFTGATE OPEN, IT INADVERTENTLY STRUCK AND SHATTERED THE REAR WINDOW. THE CONTACT STATED THAT THE HIT WAS NOT HARD ENOUGH TO WARRANT THE GLASS SHATTERING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. UPDATED 10/26/16

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AIR BAGS

9/6/2016 - BELLEVILLE, NJ
THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT STATED THAT THE SRS WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V344000, 15V320000, 15V045000 (AIR BAGS) AND 12V573000 (ELECTRICAL SYSTEM). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 148,000. PARTS DISTRIBUTION DISCONNECT. UPDATED 11/01/16 UPDATED 11/02/16/

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ELECTRICAL SYSTEM

9/6/2016 - BELLEVILLE, NJ
THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT STATED THAT THE SRS WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V344000, 15V320000, 15V045000 (AIR BAGS) AND 12V573000 (ELECTRICAL SYSTEM). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 148,000. PARTS DISTRIBUTION DISCONNECT. UPDATED 11/01/16 UPDATED 11/02/16/

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AIR BAGS

9/2/2016 - FLAGSTAFF, AZ
THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V3440000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED A CASE ON THE CONTACT'S BEHALF. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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FUEL/PROPULSION SYSTEM

8/30/2016 - BOSTON SPA, NY
THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD STALL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RELAY PUMP FAILED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO INDICATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE WOULD SHAKE AS THE GEARS CHANGED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 164,000.

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ENGINE

8/30/2016 - BOSTON SPA, NY
THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD STALL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RELAY PUMP FAILED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO INDICATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE WOULD SHAKE AS THE GEARS CHANGED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 164,000.

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AIR BAGS

8/1/2016 - LONGMONT, CO
AFTER I BRING MY CAR TO DEALER THEY FIX THE SRS CONTROL UNIT RECALL, THEN THE SRS LIGHT ALWAYS ON THEN THEY TELL ME NEED TO PAY FOR THE PART OPDS UNIT WILL NOT INITIALIZE. WHY I HAVE TO PAY FOR OPDS PART BEFORE MY CAR NEVER HAVE THAT HAPPEN.

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