Auto Recalls for Consumers

HYUNDAI SANTA FE - 2004 HYUNDAI SANTA FE Problems & Complaints

 
Auto Recalls For Consumers
by Hyundai Motor America

There are 284 complaints filed for the 2004 HYUNDAI SANTA FE

Below is a list of complaints & problems filed against the 2004 HYUNDAI SANTA FE. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2004 HYUNDAI SANTA FE, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (40) Exterior Lighting (1) Power Train (20) Service Brakes Hydraulic (25) Unknown Or Other (5)
Electrical System (17) Fuel Propulsion System (23) Seat Belts (8) Steering (11) Vehicle Speed Control (37)
Electronic Stability Control (2) Fuel System Gasoline (13) Seats (2) Structure (12) Visibility (6)
Engine (13) Fuel System Other (2) Service Brakes (11) Suspension (68) Visibility Wiper (2)
Engine And Engine Cooling (22) Latches Locks Linkages (5) Service Brakes Air (4) Tires (4) Wheels (5)
Equipment (1)

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ComplaintDescription

SERVICE BRAKES

12/18/2015 - COLUMBIA, IN
THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE EXITING A PARKING LOT, THE STEERING WHEEL AND BRAKES SEIZED AS THE VEHICLE VEERED TO THE LEFT WITHOUT WARNING. THE FAILURE CAUSED THE CONTACT TO SLIGHTLY GO OVER A CURB HOWEVER, THE CONTACT WAS ABLE TO APPLY FORCE AND PULL THE VEHICLE TO THE SIDE AND PARK. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 161,516.

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FUEL/PROPULSION SYSTEM

11/28/2015 - MASTIC BEACH, NY
WHEN I PUT GAS IN MY CAR IT WILL NOT START AFTERWARD. FIRST IT STARTED ONLY WHEN MY CAR WAS TURNED OFF. WHEN I LEFT MY CAR RUNNING IT WAS OK. NOW IT TURNS OFF WHEN MY CAR IS RUNNING ALSO. THE MECHANIC SAID, IT MAY BE A BAD FUEL PUMP, COST $350 TO REPLACE, BUT CAN'T GUARANTEE THIS WILL FIX THE ISSUE. I SEE I AM NOT THE ONLY ONE WITH THIS ISSUE. WHY IS THIS NOT A RECALL?? I GOOGLE IT AND THERE ARE SO MANY PEOPLE WITH SAME PROBLEM. ALSO WITH THE CAR ACCELERATING BY ITSELF. I THOUGHT I WAS CRAZY. I SEE NOW THAT OTHERS ARE HAVING THIS PROBLEM AS WELL. EVERYONE SAID I IMAGINED IT. WHY IS THIS NOT A RECALL?

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VEHICLE SPEED CONTROL

11/28/2015 - MASTIC BEACH, NY
WHEN I PUT GAS IN MY CAR IT WILL NOT START AFTERWARD. FIRST IT STARTED ONLY WHEN MY CAR WAS TURNED OFF. WHEN I LEFT MY CAR RUNNING IT WAS OK. NOW IT TURNS OFF WHEN MY CAR IS RUNNING ALSO. THE MECHANIC SAID, IT MAY BE A BAD FUEL PUMP, COST $350 TO REPLACE, BUT CAN'T GUARANTEE THIS WILL FIX THE ISSUE. I SEE I AM NOT THE ONLY ONE WITH THIS ISSUE. WHY IS THIS NOT A RECALL?? I GOOGLE IT AND THERE ARE SO MANY PEOPLE WITH SAME PROBLEM. ALSO WITH THE CAR ACCELERATING BY ITSELF. I THOUGHT I WAS CRAZY. I SEE NOW THAT OTHERS ARE HAVING THIS PROBLEM AS WELL. EVERYONE SAID I IMAGINED IT. WHY IS THIS NOT A RECALL?

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FUEL/PROPULSION SYSTEM

10/29/2015 - HIGHLAND, NJ
THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. IMMEDIATELY AFTER REFUELING THE VEHICLE, IT WOULD SUDDENLY STALL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PURGE VALVE FAILED AND THE FUEL TANK WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 92,000.

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FUEL/PROPULSION SYSTEM

10/28/2015 - HIGHLAND, NJ
THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT IMMEDIATELY AFTER REFUELING THE VEHICLE, IT WOULD SUDDENLY STALL. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE PURGE VALVE AND THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.

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UNKNOWN OR OTHER

7/30/2015 - SAN DIEGO, CA
THE AIR CONDITIONER CUTS OFF ON LEVEL 4 WHILE DRIVING IF I CUT IT DOWN TO LEVEL 3 IT COMES BACK ON BUT WILL EVENTUALLY CUTS OFF COMPLETELY.. IS THERE A RECALL ON AC PARTS, BLOWER, CODES ETC?? THIS HAPPENS TOOO MUCH..ITS REALLY FRUSTRATING

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ELECTRICAL SYSTEM

7/27/2015 - STATIN ISLAND , NY
THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 35 MPH, THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT AN ERROR MESSAGE DISPLAYED TO CALL THE DEALER. THE VEHICLE WAS DRIVEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THEY NEED TO REPLACE THE SPO NAVIGATION SYSTEM. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,389.

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ENGINE

7/2/2015 - STUDIO CITY, CA
CAR SHUTS OFF WHILE DRIVING, LOSING POWER STEERING AND BRAKES, WHILE TRAVELING AT HIGHWAY SPEED OR BRAKING DOWN A WINDY CANYON ROAD. PROBLEM INCLUDES INTERMITTENT JERKING, JUMPING, HICCUPPING - WHATEVER YOU WANT TO CALL IT, IT'S NOT SAFE TO DRIVE. FIRST MONTH, AFTER BRAND-NEW NY DEALERSHIP PURCHASE, I REPLACED MY THROTTLE POSITION SENSOR 3 TIMES. TROUBLE WITH MY CURRENT PROBLEM BEGAN AT 4 YEARS, WELL UNDER 30,000 MILES. FOR A YEAR I HAD TO FEAR FOR MY LIFE EVERY TIME I DROVE, NEVER KNOWING IF THIS TRIP WOULD KILL ME OR OTHER MOTORISTS. WHY DID I HAVE TO DRIVE IT? BECAUSE THE HYUNDAI DEALERSHIPS IN LOS ANGELES COULDN'T DIAGNOSE THE PROBLEM IF THEY COULDN'T CAUSE IT TO HAPPEN AND THERE IS NO ERROR CODE WHEN TESTED. A YEAR OF FEAR. JUST THE HESITATION JERKING IS SCARY ENOUGH WHILE DRIVING, BUT WHEN IT ACTUALLY SHUTS DOWN? WHEN YOUR RPM INDICATOR DROPS FROM 2,000 TO 0 AND YOU'RE FIGHTING FOR YOUR LIFE TURNING THE STUCK STEERING WHEEL AND PULLING UP THE EMERGENCY BRAKE HOPING YOU DON'T CAREEN OFF A WINDING CLIFF OR COAST HEAD ON INTO UNSUSPECTING TRAFFIC OR CLICKING YOUR HAZARDS ON AND PRAYING NO ONE HITS YOU ON AN OILY RAIN SLICK PAVEMENT AT NIGHT ON THE 101 FREEWAY - THAT IS WHEN IT REALLY MAKES YOUR HEART JUMP OUT OF YOUR CHEST. AFTER 11 MONTHS OF SHUTTING OFF, IT GOT SO BAD IT WOULDN'T TURN ON AGAIN AND FINALLY MY CHECK ENGINE LIGHT CAME ON AND THEY WERE ABLE TO DIAGNOSE THE CRANK SHAFT SENSOR. IN THE PROCESS OF FIXING, THEY MADE A LEAK IN MY POWER STEERING HOSE AND DAMAGED MY PUMP. BECAUSE IT WAS DAYS AFTER MY WARRANTY, THE VAN NUYS DEALERSHIP CHARGED ME FOR THE CRANK SHAFT SENSOR AND OTHER DAMAGE! 33,000 MILES ON MY CAR. WELL, THAT WAS NOVEMBER 2009. IT'S NOW 2015 (70,540 MILES) AND ONCE AGAIN, I'M OKAYED TO DRIVE MY UNSAFE CAR. THE PERFORMANCE OF THESE VEHICLES PUT DRIVERS AT AN UNREASONABLE RISK OF ACCIDENT AND SINCE THERE IS NO ERROR CODE, HYUNDAI WILL DO NOTHING.

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STEERING

7/2/2015 - STUDIO CITY, CA
CAR SHUTS OFF WHILE DRIVING, LOSING POWER STEERING AND BRAKES, WHILE TRAVELING AT HIGHWAY SPEED OR BRAKING DOWN A WINDY CANYON ROAD. PROBLEM INCLUDES INTERMITTENT JERKING, JUMPING, HICCUPPING - WHATEVER YOU WANT TO CALL IT, IT'S NOT SAFE TO DRIVE. FIRST MONTH, AFTER BRAND-NEW NY DEALERSHIP PURCHASE, I REPLACED MY THROTTLE POSITION SENSOR 3 TIMES. TROUBLE WITH MY CURRENT PROBLEM BEGAN AT 4 YEARS, WELL UNDER 30,000 MILES. FOR A YEAR I HAD TO FEAR FOR MY LIFE EVERY TIME I DROVE, NEVER KNOWING IF THIS TRIP WOULD KILL ME OR OTHER MOTORISTS. WHY DID I HAVE TO DRIVE IT? BECAUSE THE HYUNDAI DEALERSHIPS IN LOS ANGELES COULDN'T DIAGNOSE THE PROBLEM IF THEY COULDN'T CAUSE IT TO HAPPEN AND THERE IS NO ERROR CODE WHEN TESTED. A YEAR OF FEAR. JUST THE HESITATION JERKING IS SCARY ENOUGH WHILE DRIVING, BUT WHEN IT ACTUALLY SHUTS DOWN? WHEN YOUR RPM INDICATOR DROPS FROM 2,000 TO 0 AND YOU'RE FIGHTING FOR YOUR LIFE TURNING THE STUCK STEERING WHEEL AND PULLING UP THE EMERGENCY BRAKE HOPING YOU DON'T CAREEN OFF A WINDING CLIFF OR COAST HEAD ON INTO UNSUSPECTING TRAFFIC OR CLICKING YOUR HAZARDS ON AND PRAYING NO ONE HITS YOU ON AN OILY RAIN SLICK PAVEMENT AT NIGHT ON THE 101 FREEWAY - THAT IS WHEN IT REALLY MAKES YOUR HEART JUMP OUT OF YOUR CHEST. AFTER 11 MONTHS OF SHUTTING OFF, IT GOT SO BAD IT WOULDN'T TURN ON AGAIN AND FINALLY MY CHECK ENGINE LIGHT CAME ON AND THEY WERE ABLE TO DIAGNOSE THE CRANK SHAFT SENSOR. IN THE PROCESS OF FIXING, THEY MADE A LEAK IN MY POWER STEERING HOSE AND DAMAGED MY PUMP. BECAUSE IT WAS DAYS AFTER MY WARRANTY, THE VAN NUYS DEALERSHIP CHARGED ME FOR THE CRANK SHAFT SENSOR AND OTHER DAMAGE! 33,000 MILES ON MY CAR. WELL, THAT WAS NOVEMBER 2009. IT'S NOW 2015 (70,540 MILES) AND ONCE AGAIN, I'M OKAYED TO DRIVE MY UNSAFE CAR. THE PERFORMANCE OF THESE VEHICLES PUT DRIVERS AT AN UNREASONABLE RISK OF ACCIDENT AND SINCE THERE IS NO ERROR CODE, HYUNDAI WILL DO NOTHING.

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SERVICE BRAKES

7/2/2015 - STUDIO CITY, CA
CAR SHUTS OFF WHILE DRIVING, LOSING POWER STEERING AND BRAKES, WHILE TRAVELING AT HIGHWAY SPEED OR BRAKING DOWN A WINDY CANYON ROAD. PROBLEM INCLUDES INTERMITTENT JERKING, JUMPING, HICCUPPING - WHATEVER YOU WANT TO CALL IT, IT'S NOT SAFE TO DRIVE. FIRST MONTH, AFTER BRAND-NEW NY DEALERSHIP PURCHASE, I REPLACED MY THROTTLE POSITION SENSOR 3 TIMES. TROUBLE WITH MY CURRENT PROBLEM BEGAN AT 4 YEARS, WELL UNDER 30,000 MILES. FOR A YEAR I HAD TO FEAR FOR MY LIFE EVERY TIME I DROVE, NEVER KNOWING IF THIS TRIP WOULD KILL ME OR OTHER MOTORISTS. WHY DID I HAVE TO DRIVE IT? BECAUSE THE HYUNDAI DEALERSHIPS IN LOS ANGELES COULDN'T DIAGNOSE THE PROBLEM IF THEY COULDN'T CAUSE IT TO HAPPEN AND THERE IS NO ERROR CODE WHEN TESTED. A YEAR OF FEAR. JUST THE HESITATION JERKING IS SCARY ENOUGH WHILE DRIVING, BUT WHEN IT ACTUALLY SHUTS DOWN? WHEN YOUR RPM INDICATOR DROPS FROM 2,000 TO 0 AND YOU'RE FIGHTING FOR YOUR LIFE TURNING THE STUCK STEERING WHEEL AND PULLING UP THE EMERGENCY BRAKE HOPING YOU DON'T CAREEN OFF A WINDING CLIFF OR COAST HEAD ON INTO UNSUSPECTING TRAFFIC OR CLICKING YOUR HAZARDS ON AND PRAYING NO ONE HITS YOU ON AN OILY RAIN SLICK PAVEMENT AT NIGHT ON THE 101 FREEWAY - THAT IS WHEN IT REALLY MAKES YOUR HEART JUMP OUT OF YOUR CHEST. AFTER 11 MONTHS OF SHUTTING OFF, IT GOT SO BAD IT WOULDN'T TURN ON AGAIN AND FINALLY MY CHECK ENGINE LIGHT CAME ON AND THEY WERE ABLE TO DIAGNOSE THE CRANK SHAFT SENSOR. IN THE PROCESS OF FIXING, THEY MADE A LEAK IN MY POWER STEERING HOSE AND DAMAGED MY PUMP. BECAUSE IT WAS DAYS AFTER MY WARRANTY, THE VAN NUYS DEALERSHIP CHARGED ME FOR THE CRANK SHAFT SENSOR AND OTHER DAMAGE! 33,000 MILES ON MY CAR. WELL, THAT WAS NOVEMBER 2009. IT'S NOW 2015 (70,540 MILES) AND ONCE AGAIN, I'M OKAYED TO DRIVE MY UNSAFE CAR. THE PERFORMANCE OF THESE VEHICLES PUT DRIVERS AT AN UNREASONABLE RISK OF ACCIDENT AND SINCE THERE IS NO ERROR CODE, HYUNDAI WILL DO NOTHING.

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