Auto Recalls for Consumers

JEEP WRANGLER - 2004 JEEP WRANGLER Problems & Complaints

 
Auto Recalls For Consumers
by Chrysler (FCA US LLC)

There are 175 complaints filed for the 2004 JEEP WRANGLER

Below is a list of complaints & problems filed against the 2004 JEEP WRANGLER. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2004 JEEP WRANGLER, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (5) Exterior Lighting (2) Other (1) Service Brakes (1) Tires (5)
Electrical System (10) Fuel Propulsion System (3) Parking Brake (1) Service Brakes Hydraulic (18) Unknown Or Other (4)
Electronic Stability Control (1) Fuel System Gasoline (8) Power Train (28) Steering (61) Vehicle Speed Control (2)
Engine (4) Fuel System Other (1) Seat Belts (10) Structure (8) Visibility (11)
Engine And Engine Cooling (9) Latches Locks Linkages (1) Seats (1) Suspension (56) Wheels (5)
Equipment (1)

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ComplaintDescription

AIR BAGS

6/2/2016 - ORLANDO, FL
CLOCKSPRING DEFECTIVE CAUSING NON AIRBAG DEPLOYMENT AND NON FUNCTIONING WARNING HORN.

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STEERING

5/25/2016 - ROSWELL, NM
DEATH WOBBLE

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ELECTRICAL SYSTEM

3/31/2016 - NORWALK, CT
THE CONTACT OWNS A 2004 JEEP WRANGLER. WHILE DRIVING 60 MPH OVER BUMPS IN THE ROAD, THE VEHICLE BOUNCED ALL OVER THE ROAD, THE FRONT END SHOOK VIOLENTLY, AND THE STEERING WHEEL BECAME DIFFICULT TO CONTROL. THE CONTACT STATED THAT THE BRAKE PEDAL HAD TO BE APPLIED TO REGAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT STEERING DAMPER NEEDED TO BE REPLACED. THE REPAIRS WERE PERFORMED, BUT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER A COUPLE MORE TIMES AND REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 48,000.

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STEERING

3/31/2016 - NORWALK, CT
THE CONTACT OWNS A 2004 JEEP WRANGLER. WHILE DRIVING 60 MPH OVER BUMPS IN THE ROAD, THE VEHICLE BOUNCED ALL OVER THE ROAD, THE FRONT END SHOOK VIOLENTLY, AND THE STEERING WHEEL BECAME DIFFICULT TO CONTROL. THE CONTACT STATED THAT THE BRAKE PEDAL HAD TO BE APPLIED TO REGAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT STEERING DAMPER NEEDED TO BE REPLACED. THE REPAIRS WERE PERFORMED, BUT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER A COUPLE MORE TIMES AND REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 48,000.

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ENGINE

3/19/2016 - ATLANTA, GA
AT 91,500 MILES THE PCM FAILED FOR A SECOND TIME. I AM NOT CERTAIN WHEN THE FIRST FAILURE OCCURRED, BUT IT WAS SHOWN TO HAVE BEEN FLASHED PREVIOUSLY. THIS ISSUE SURFACED IN THE FORM OF A STALL OUT AT A LIGHT. WHEN ATTEMPTING TO ACCELERATE FROM AN IDLE POSITION THE ENGINE STALLED. AFTER PARKING THE VEHICLE, TURNING OVER THE ENGINE WHILE SIMULTANEOUSLY GIVING IT GAS, THE VEHICLE TURNED OVER. ACCORDING TO THREE DIFFERENT MECHANICS THIS IS A COMMON ISSUE AMONG '04 JEEP WRANGLERS THAT THEY HAVE ENCOUNTERED RECENTLY (12 YEARS AFTER MARKET AND 2 YEARS COMPLETELY OUT OF WARRANTY). NO ONE CAN FIND A REPLACEMENT PCM BECAUSE THEY ARE NO LONGER MANUFACTURED, AND IT WAS CHRYSLER'S RECOMMENDATION THAT CUSTOMERS EXPERIENCING THIS ISSUE GO TO A SCRAP YARD TO FIND A REPLACEMENT (LIKELY TO HAVE THE SAME ISSUE). AS A CUSTOMER I AM APPALLED THAT WE ARE AWARE OF THIS ISSUE AND THERE HAVE BEEN NO RECALLS. DRIVING DOWN THE HIGHWAY MY BATTERY CHARGED TO 20 VOLTS AND COULD HAVE EXPLODED.

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POWER TRAIN

3/19/2016 - ATLANTA, GA
AT 91,500 MILES THE PCM FAILED FOR A SECOND TIME. I AM NOT CERTAIN WHEN THE FIRST FAILURE OCCURRED, BUT IT WAS SHOWN TO HAVE BEEN FLASHED PREVIOUSLY. THIS ISSUE SURFACED IN THE FORM OF A STALL OUT AT A LIGHT. WHEN ATTEMPTING TO ACCELERATE FROM AN IDLE POSITION THE ENGINE STALLED. AFTER PARKING THE VEHICLE, TURNING OVER THE ENGINE WHILE SIMULTANEOUSLY GIVING IT GAS, THE VEHICLE TURNED OVER. ACCORDING TO THREE DIFFERENT MECHANICS THIS IS A COMMON ISSUE AMONG '04 JEEP WRANGLERS THAT THEY HAVE ENCOUNTERED RECENTLY (12 YEARS AFTER MARKET AND 2 YEARS COMPLETELY OUT OF WARRANTY). NO ONE CAN FIND A REPLACEMENT PCM BECAUSE THEY ARE NO LONGER MANUFACTURED, AND IT WAS CHRYSLER'S RECOMMENDATION THAT CUSTOMERS EXPERIENCING THIS ISSUE GO TO A SCRAP YARD TO FIND A REPLACEMENT (LIKELY TO HAVE THE SAME ISSUE). AS A CUSTOMER I AM APPALLED THAT WE ARE AWARE OF THIS ISSUE AND THERE HAVE BEEN NO RECALLS. DRIVING DOWN THE HIGHWAY MY BATTERY CHARGED TO 20 VOLTS AND COULD HAVE EXPLODED.

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ELECTRICAL SYSTEM

3/19/2016 - ATLANTA, GA
AT 91,500 MILES THE PCM FAILED FOR A SECOND TIME. I AM NOT CERTAIN WHEN THE FIRST FAILURE OCCURRED, BUT IT WAS SHOWN TO HAVE BEEN FLASHED PREVIOUSLY. THIS ISSUE SURFACED IN THE FORM OF A STALL OUT AT A LIGHT. WHEN ATTEMPTING TO ACCELERATE FROM AN IDLE POSITION THE ENGINE STALLED. AFTER PARKING THE VEHICLE, TURNING OVER THE ENGINE WHILE SIMULTANEOUSLY GIVING IT GAS, THE VEHICLE TURNED OVER. ACCORDING TO THREE DIFFERENT MECHANICS THIS IS A COMMON ISSUE AMONG '04 JEEP WRANGLERS THAT THEY HAVE ENCOUNTERED RECENTLY (12 YEARS AFTER MARKET AND 2 YEARS COMPLETELY OUT OF WARRANTY). NO ONE CAN FIND A REPLACEMENT PCM BECAUSE THEY ARE NO LONGER MANUFACTURED, AND IT WAS CHRYSLER'S RECOMMENDATION THAT CUSTOMERS EXPERIENCING THIS ISSUE GO TO A SCRAP YARD TO FIND A REPLACEMENT (LIKELY TO HAVE THE SAME ISSUE). AS A CUSTOMER I AM APPALLED THAT WE ARE AWARE OF THIS ISSUE AND THERE HAVE BEEN NO RECALLS. DRIVING DOWN THE HIGHWAY MY BATTERY CHARGED TO 20 VOLTS AND COULD HAVE EXPLODED.

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POWER TRAIN

1/27/2016 - MCKEESPORT, PA
THE CONTACT OWNS A 2004 JEEP WRANGLER. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TAKEN IN FOR ROUTINE MAINTENANCE, THE TECHNICIAN STATED THAT THE REAR PASSENGER SIDE HUB BEARING AND AXLE SEAL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED AND WAS REPAIRED AT 41,846, 46,297, 52,000 AND 55,600 MILES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000.

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WHEELS

11/30/2015 - MONTROSE, CO
WHILE MOVING DOWN HIGHWAYS 40 TO 65MPH IVE NOTICED THAT WHENEVER I HIT POT HOLES OR BUMPS MY CAR IMEDIATELY GOES INTO A MAJOR WOBBLE LIKE I HAVE A FLAT TIRE, HOWEVER AS SOON AS I TAP MY BRAKE IT STOPS. MY FRIEND TOLD ME THIS IS A DEATH WOBBLE FACTORY RECALL BUT JEEP DEALERS TELL ME MY CAR VIN ISNT INCLUDED. WHY NOT SINCE IT HAS THE PROBLEM?!

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STEERING

11/30/2015 - MONTROSE, CO
WHILE MOVING DOWN HIGHWAYS 40 TO 65MPH IVE NOTICED THAT WHENEVER I HIT POT HOLES OR BUMPS MY CAR IMEDIATELY GOES INTO A MAJOR WOBBLE LIKE I HAVE A FLAT TIRE, HOWEVER AS SOON AS I TAP MY BRAKE IT STOPS. MY FRIEND TOLD ME THIS IS A DEATH WOBBLE FACTORY RECALL BUT JEEP DEALERS TELL ME MY CAR VIN ISNT INCLUDED. WHY NOT SINCE IT HAS THE PROBLEM?!

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