Auto Recalls for Consumers

JEEP WRANGLER - 2004 JEEP WRANGLER Problems & Complaints

 
Auto Recalls For Consumers
by Chrysler (FCA US LLC)

There are 180 complaints filed for the 2004 JEEP WRANGLER

Below is a list of complaints & problems filed against the 2004 JEEP WRANGLER. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2004 JEEP WRANGLER, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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Air Bags (5) Exterior Lighting (2) Other (1) Service Brakes (1) Tires (5)
Electrical System (10) Fuel Propulsion System (3) Parking Brake (1) Service Brakes Hydraulic (18) Unknown Or Other (5)
Electronic Stability Control (1) Fuel System Gasoline (8) Power Train (29) Steering (63) Vehicle Speed Control (2)
Engine (4) Fuel System Other (1) Seat Belts (10) Structure (10) Visibility (11)
Engine And Engine Cooling (9) Latches Locks Linkages (1) Seats (1) Suspension (57) Wheels (5)
Equipment (1)

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ComplaintDescription

POWER TRAIN

7/6/2017 - MURRIETA, CA
THE CONTACT OWNS A 2004 JEEP WRANGLER. WHILE DRIVING 30 MPH AND ATTEMPTING TO SHIFT FROM FIRST TO SECOND GEAR, THE VEHICLE JERKED FORWARD WITHOUT WARNING. THE FAILURE RECURRED INTERMITTENTLY. ADDITIONALLY, WHILE DOWNSHIFTING, THE VEHICLE SHIFTED ROUGHLY AND JERKED FORWARD. THE VEHICLE DOWNSHIFTED INDEPENDENTLY WHILE STOPPED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE INDEPENDENT MECHANIC AGAIN WHO DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT SPOKE TO LAKE ELSINORE CHRYSLER DODGE JEEP RAM (31400 AUTO CENTER DR, LAKE ELSINORE, CA 92530) WHO SCHEDULED AN APPOINTMENT, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ESCALATED THE CASE IN AN ATTEMPT TO FIND A SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 277,407.

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UNKNOWN OR OTHER

6/14/2017 - FUQUAY-VARINA, NC
EXCESSIVE FRAME RUST, FROM THE INSIDE OUT. YOU DON'T NOTICE UNTIL THE HOLES SHOW UP.

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STEERING

2/26/2017 - GLENSIDE, PA
TRAVELING ON THE HIGHWAY AT APPROXIMATELY 60 MPH WHEN WITHOUT ANY WARNING THE FRONT WHEELS BEGAN TO WOBBLE UNCONTROLLABLY. I COULD NOT GET THE VEHICLE UNDER CONTROL UNTIL I SLOWED DOWN TO AROUND 20 MILES AN HOUR. ONCE THE VEHICLE WAS UNDER CONTROL I WAS ABLE TO CAUTIOUSLY ACCELERATE BACK TO SPEED AND DID NOT EXPERIENCE ANY FURTHER TROUBLE. THE INITIAL PROBLEM STARTED IN HEAVY TRAFFIC AND I WAS AFRAID OF BEING REAR ENDED BECAUSE OF MY QUICK DECELERATION TO BRING THE VEHICLE UNDER CONTROL. THIS IS THE SECOND TIME THAT I HAVE EXPERIENCED THIS PROBLEM BOTH TIMES AT ABOUT 60 MPH AND STRAIGHT AND LEVEL ROADWAYS. BOTH TIMES THE EXTREME WOBBLING WAS SUDDEN AND UNEXPECTED.

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STRUCTURE

10/31/2016 - NAVARRE, FL
DASHBOARD COVERING OVER PASSENGER SIDE AIRBAG IS EXTREMELY STICKY. MY CONCERN IS NOT JUST FOR APPEARANCE, BUT FOR PROTECTION OF THE AIRBAG ITSELF AND THE NEED TO CONTINUALLY CLEAN THE PASSENGER SIDE WINDSHIELD DUE TO A SLIGHT FILM PRODUCED FROM THE DECAYING VINYL DASHBOARD. THIS VEHICLE IS HOUSED IN A GARAGE IN FLORIDA.

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STEERING

7/21/2016 - NORTH SMITHFIELD, RI
THE DRIVER'S SIDE LOWER CONTROL ARM MOUNT ON OUR 2004 JEEP WRANGLER BROKE OFF FROM THE FRAME WHILE DRIVING. WHILE ACCELERATING ON A CITY STREET, THERE WAS A LOUD BANG NOISE FROM UNDERNEATH THE VEHICLE, AND THE JEEP BECAME EXTREMELY DIFFICULT TO CONTROL AND STARTED WANDERING ALL OVER THE ROAD. UPON PULLING OVER AND LOOKING UNDERNEATH THE VEHICLE WE FOUND THAT THERE WERE EXTREME AMOUNTS OF RUST AND CORROSION INSIDE THE FRAME THAT WAS VISIBLE FROM THE OUTSIDE. THIS RUST CAUSED THE ENTIRE LOWER CONTROL ARM MOUNT TO BREAK OFF FROM THE FRAME. ANOTHER ROT HOLE WAS FOUND FURTHER UP THE FRAME NEAR THE TRANSMISSION SKIDPLATE/CROSS-MEMBER ASSEMBLY AS WELL.

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STRUCTURE: BODY

7/21/2016 - NORTH SMITHFIELD, RI
THE DRIVER'S SIDE LOWER CONTROL ARM MOUNT ON OUR 2004 JEEP WRANGLER BROKE OFF FROM THE FRAME WHILE DRIVING. WHILE ACCELERATING ON A CITY STREET, THERE WAS A LOUD BANG NOISE FROM UNDERNEATH THE VEHICLE, AND THE JEEP BECAME EXTREMELY DIFFICULT TO CONTROL AND STARTED WANDERING ALL OVER THE ROAD. UPON PULLING OVER AND LOOKING UNDERNEATH THE VEHICLE WE FOUND THAT THERE WERE EXTREME AMOUNTS OF RUST AND CORROSION INSIDE THE FRAME THAT WAS VISIBLE FROM THE OUTSIDE. THIS RUST CAUSED THE ENTIRE LOWER CONTROL ARM MOUNT TO BREAK OFF FROM THE FRAME. ANOTHER ROT HOLE WAS FOUND FURTHER UP THE FRAME NEAR THE TRANSMISSION SKIDPLATE/CROSS-MEMBER ASSEMBLY AS WELL.

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SUSPENSION

7/21/2016 - NORTH SMITHFIELD, RI
THE DRIVER'S SIDE LOWER CONTROL ARM MOUNT ON OUR 2004 JEEP WRANGLER BROKE OFF FROM THE FRAME WHILE DRIVING. WHILE ACCELERATING ON A CITY STREET, THERE WAS A LOUD BANG NOISE FROM UNDERNEATH THE VEHICLE, AND THE JEEP BECAME EXTREMELY DIFFICULT TO CONTROL AND STARTED WANDERING ALL OVER THE ROAD. UPON PULLING OVER AND LOOKING UNDERNEATH THE VEHICLE WE FOUND THAT THERE WERE EXTREME AMOUNTS OF RUST AND CORROSION INSIDE THE FRAME THAT WAS VISIBLE FROM THE OUTSIDE. THIS RUST CAUSED THE ENTIRE LOWER CONTROL ARM MOUNT TO BREAK OFF FROM THE FRAME. ANOTHER ROT HOLE WAS FOUND FURTHER UP THE FRAME NEAR THE TRANSMISSION SKIDPLATE/CROSS-MEMBER ASSEMBLY AS WELL.

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AIR BAGS

6/2/2016 - ORLANDO, FL
CLOCKSPRING DEFECTIVE CAUSING NON AIRBAG DEPLOYMENT AND NON FUNCTIONING WARNING HORN.

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STEERING

5/25/2016 - ROSWELL, NM
DEATH WOBBLE

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STEERING

3/31/2016 - NORWALK, CT
THE CONTACT OWNS A 2004 JEEP WRANGLER. WHILE DRIVING 60 MPH OVER BUMPS IN THE ROAD, THE VEHICLE BOUNCED ALL OVER THE ROAD, THE FRONT END SHOOK VIOLENTLY, AND THE STEERING WHEEL BECAME DIFFICULT TO CONTROL. THE CONTACT STATED THAT THE BRAKE PEDAL HAD TO BE APPLIED TO REGAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT STEERING DAMPER NEEDED TO BE REPLACED. THE REPAIRS WERE PERFORMED, BUT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER A COUPLE MORE TIMES AND REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 48,000.

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