Auto Recalls for Consumers

JEEP WRANGLER - 2004 JEEP WRANGLER Problems & Complaints

 
Auto Recalls For Consumers
by Chrysler Group LLC

There are 157 complaints filed for the 2004 JEEP WRANGLER

Below is a list of complaints & problems filed against the 2004 JEEP WRANGLER. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2004 JEEP WRANGLER, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (3) Exterior Lighting (2) Other (1) Service Brakes (1) Tires (5)
Electrical System (8) Fuel Propulsion System (2) Parking Brake (1) Service Brakes Hydraulic (18) Unknown Or Other (3)
Electronic Stability Control (1) Fuel System Gasoline (7) Power Train (26) Steering (55) Vehicle Speed Control (2)
Engine (2) Fuel System Other (1) Seat Belts (10) Structure (7) Visibility (11)
Engine And Engine Cooling (9) Latches Locks Linkages (1) Seats (1) Suspension (51) Wheels (3)
Equipment (1)

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ComplaintDescription

SERVICE BRAKES

7/28/2014 - CLEMMONS, NC
TL- THE CONTACT OWNS A 2004 JEEP WRANGLER. THE CONTACT STATED THE WHILE DRIVING 45 MPH DOWN A STEEP HILL WHEN THE BRAKES FAILED. THERE WERE NO WARNING LIGHTS THAT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT VEERED THE VEHICLE TO THE RIGHT. THE VEHICLE WAS WAS STEERED ALONG SIDE A FENCE, IN ORDER TO SLOW THE VEHICLE DOWN. THE CONTACT CRASHED INTO A TREE IN ORDER TO STOP THE VEHICLE. THE TWO FRONT AIR BAGS DID DEPLOY. THERE WERE NO REPORTED INJURIES. THE VEHICLE WAS TOTALED. THE VEHICLE DID NOT HAVE COLLISION INSURANCE. THE CONTACT DID NOT CONTACT THE MANUFACTURER TO INQUIRE ABOUT VIN NUMBER BEING INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 65,000. THE VIN WAS NOT PROVIDED.

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SUSPENSION

7/9/2014 - WARNER ROBINS, GA
VEHICLE BEGAN SHAKING VIOLENTLY AFTER HITTING A ROUGH SPOT ON THE INTERSTATE. HAD TO BRAKE HARD AND PULL OFF THE INTERSTATE TO REGAIN CONTROL. CHECKED OUT THE VEHICLE FOR ANYTHING OBVIOUSLY WRONG AND DID NOT FIND ANYTHING WHILE ON THE SIDE OF THE INTERSTATE. RETURNED HOME AT A SLOWER SPEED.

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ELECTRONIC STABILITY CONTROL

6/12/2014 - AIKEN, SC
THE VEHICLE HAD BEEN DRIVEN FOR ABOUT 35 MINUTES AT APPROXIMATELY 70MPH ON THE INTERSTATE. THE VEHICLE UNEXPECTEDLY BEGAN TO PRODUCE A THICK WHITE SMOKE. THE VEHICLE WAS IMMEDIATELY PULLED OVER AND PLACED INTO PARK; THE VEHICLE WAS ALREADY ON FIRE UPON EXITING. THE GRASS BENEATH HAD CAUGHT ON FIRE AS WELL. THE HOOD BEGAN TO BLACKEN INDICATING A FIRE IN THE ENGINE COMPARTMENT CLOSE TO THE FIREWALL. THE ENTIRE INCIDENT TOOK PLACE IN ABOUT THIRTY SECONDS; FROM THE TIME IT BEGAN TO SMOKE TO THE TIME IT WAS ON FIRE BEGIN THE ENTIRE INCIDENT. A TRUCK DRIVER WITH A DRY CHEMICAL FIRE EXTINGUISHER PUT THE ENGINE FIRE OUT; AFTER LIFTING THE HOOD TO A BALL OF FIRE. THE ONLY INJURY BEGIN LIGHT BURNS FROM LIFTING THE HOOD. ESSENTIALLY, MY JEEP WRANGLER, WITH NO AFTERMARKET PARTS INSTALLED, BURST INTO FLAMES FOR NO APPARENT REASON.

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ENGINE

6/12/2014 - AIKEN, SC
THE VEHICLE HAD BEEN DRIVEN FOR ABOUT 35 MINUTES AT APPROXIMATELY 70MPH ON THE INTERSTATE. THE VEHICLE UNEXPECTEDLY BEGAN TO PRODUCE A THICK WHITE SMOKE. THE VEHICLE WAS IMMEDIATELY PULLED OVER AND PLACED INTO PARK; THE VEHICLE WAS ALREADY ON FIRE UPON EXITING. THE GRASS BENEATH HAD CAUGHT ON FIRE AS WELL. THE HOOD BEGAN TO BLACKEN INDICATING A FIRE IN THE ENGINE COMPARTMENT CLOSE TO THE FIREWALL. THE ENTIRE INCIDENT TOOK PLACE IN ABOUT THIRTY SECONDS; FROM THE TIME IT BEGAN TO SMOKE TO THE TIME IT WAS ON FIRE BEGIN THE ENTIRE INCIDENT. A TRUCK DRIVER WITH A DRY CHEMICAL FIRE EXTINGUISHER PUT THE ENGINE FIRE OUT; AFTER LIFTING THE HOOD TO A BALL OF FIRE. THE ONLY INJURY BEGIN LIGHT BURNS FROM LIFTING THE HOOD. ESSENTIALLY, MY JEEP WRANGLER, WITH NO AFTERMARKET PARTS INSTALLED, BURST INTO FLAMES FOR NO APPARENT REASON.

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ELECTRICAL SYSTEM

6/12/2014 - AIKEN, SC
THE VEHICLE HAD BEEN DRIVEN FOR ABOUT 35 MINUTES AT APPROXIMATELY 70MPH ON THE INTERSTATE. THE VEHICLE UNEXPECTEDLY BEGAN TO PRODUCE A THICK WHITE SMOKE. THE VEHICLE WAS IMMEDIATELY PULLED OVER AND PLACED INTO PARK; THE VEHICLE WAS ALREADY ON FIRE UPON EXITING. THE GRASS BENEATH HAD CAUGHT ON FIRE AS WELL. THE HOOD BEGAN TO BLACKEN INDICATING A FIRE IN THE ENGINE COMPARTMENT CLOSE TO THE FIREWALL. THE ENTIRE INCIDENT TOOK PLACE IN ABOUT THIRTY SECONDS; FROM THE TIME IT BEGAN TO SMOKE TO THE TIME IT WAS ON FIRE BEGIN THE ENTIRE INCIDENT. A TRUCK DRIVER WITH A DRY CHEMICAL FIRE EXTINGUISHER PUT THE ENGINE FIRE OUT; AFTER LIFTING THE HOOD TO A BALL OF FIRE. THE ONLY INJURY BEGIN LIGHT BURNS FROM LIFTING THE HOOD. ESSENTIALLY, MY JEEP WRANGLER, WITH NO AFTERMARKET PARTS INSTALLED, BURST INTO FLAMES FOR NO APPARENT REASON.

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SEAT BELTS

5/9/2014 - FINDLAY, OH
THE CONTACT OWNS A 2004 JEEP WRANGLER. THE CONTACT STATED THAT WHILE TRAVELING AT AN UNKNOWN SPEED, THE DRIVER ATTEMPTED TO AVOID CRASHING INTO A DEER AND LOST CONTROL OF THE VEHICLE. THE VEHICLE ROLLED OVER AND THE DRIVER+S SIDE SEAT BELT BECAME SEPARATED FROM THE BELT CLIP. THE DRIVER WAS EJECTED FROM THE VEHICLE AND SUFFERED FROM FATAL INJURIES. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO THE CONTACT+S HOME AND HAD NOT BEEN INSPECTED TO DETERMINE THE CAUSE OF THE SEAT BELT FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 80,000. KMJ

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SEAT BELTS: FRONT: ANCHORAGE

5/9/2014 - FINDLAY, OH
THE CONTACT OWNS A 2004 JEEP WRANGLER. THE CONTACT STATED THAT WHILE TRAVELING AT AN UNKNOWN SPEED, THE DRIVER ATTEMPTED TO AVOID CRASHING INTO A DEER AND LOST CONTROL OF THE VEHICLE. THE VEHICLE ROLLED OVER AND THE DRIVER+S SIDE SEAT BELT BECAME SEPARATED FROM THE BELT CLIP. THE DRIVER WAS EJECTED FROM THE VEHICLE AND SUFFERED FROM FATAL INJURIES. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO THE CONTACT+S HOME AND HAD NOT BEEN INSPECTED TO DETERMINE THE CAUSE OF THE SEAT BELT FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 80,000. KMJ

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UNKNOWN OR OTHER

4/3/2014 - SYRACUSE, IN
I DROVE MY JEEP FROM HOME TO WORK ABOUT TWENTY MILES WITHOUT ANY PROBLEMS NO WARNING LIGHTS OR ANY VISIBLE PROBLEMS. I SHUT IT OFF WENT INTO WORK ONLY TO LEARN IT HAD CAUGHT ON FIRE ABOUT THIRTY MINUTES AFTER BEING SHUT OFF ! THE HEATER MOTOR AND GLOVE BOX AREA IS WHERE THE FIRE STARTED. FIRE DEPARTMENT CALLED IT ELECTRICAL? CONTRACTED JEEP (CHRYSLER) ABOUT ANY RECALL OR TSB BUT WAS TOLD THERE WASN'T ANY! THIS SEEMS TO BE A MAJOR PROBLEM COMMON IN A WIDE YEAR RANGE OF WRANGLERS

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ELECTRICAL SYSTEM

4/3/2014 - SYRACUSE, IN
I DROVE MY JEEP FROM HOME TO WORK ABOUT TWENTY MILES WITHOUT ANY PROBLEMS NO WARNING LIGHTS OR ANY VISIBLE PROBLEMS. I SHUT IT OFF WENT INTO WORK ONLY TO LEARN IT HAD CAUGHT ON FIRE ABOUT THIRTY MINUTES AFTER BEING SHUT OFF ! THE HEATER MOTOR AND GLOVE BOX AREA IS WHERE THE FIRE STARTED. FIRE DEPARTMENT CALLED IT ELECTRICAL? CONTRACTED JEEP (CHRYSLER) ABOUT ANY RECALL OR TSB BUT WAS TOLD THERE WASN'T ANY! THIS SEEMS TO BE A MAJOR PROBLEM COMMON IN A WIDE YEAR RANGE OF WRANGLERS

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SUSPENSION

3/4/2014 - WASHINGTON, DC
THE VEHICLE HAS EXHIBITED THE "DEATH WOBBLE" ALMOST AS LONG AS I'VE HAD IT. I PURCHASED THE VEHICLE BRAND NEW. AT 50-55 MPH, THE FRONT-END SHAKES UNCONTROLLABLY. SOMETIMES THE SHAKING IS INSTIGATED BY A BUMP - MOST OFTEN IT STARTS SIMPLY BY REACHING THE AFOREMENTIONED SPEED. THE ONLY WAY TO STOP IT IS TO SLOW DOWN (WHICH IS NOT ALWAYS AN EASY OPTION AT HIGHWAY SPEEDS) OR PUT IT INTO 4WD WHILE MOVING. I'VE TAKE IT TO MULTIPLE DEALERS AND MECHANICS, AND NO ONE HAS BEEN ABLE TO RECTIFY THE CONDITION. WHILE IT DOESN'T HAPPEN EVERY SINGLE TIME I CROSS THE 50-55 MPH THRESHOLD, SHAKES MORE OFTEN THAN NOT. IT'S TERRIBLY ALARMING, CERTAINLY UNSAFE, AND COMPLETELY APPROPRIATE FOR A RECALL AND COST-FREE FIX.

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