Auto Recalls for Consumers

TOYOTA HIGHLANDER Problems with Exterior Lighting

 
Auto Recalls For Consumers

2004 TOYOTA HIGHLANDER Problems & Complaints

Read complaint(s) filed for the 2004 TOYOTA HIGHLANDER. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2004 TOYOTA HIGHLANDER by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (279 Complaints)
Date reported Apr 09, 2008
Location MEDWAY, MA
Manufacturer TOYOTA MOTOR CORPORATION
Vehicle 2004 TOYOTA HIGHLANDER
Transmission Automatic
Drivetrain All Wheel Drive
Fuel type Gas
Occurences 1
Crash involved N
Injuries 0
Deaths 0
Source NHTSA Website
All Complaints
Complaint - Exterior Lighting

I HAVE A 2004 TOYOTA HIGHLAND AND BELIEVE THERE IS A DESIGN DEFECT OR MANUFACTURING FLAW WITH REGARD TO THE LENS COVERS TO THE HEADLIGHTS AND FOG LIGHT COVERS. BOTH HAVE SIGNIFICANT MELTING FROM THE LIGHT BULBS. I AM CONCERNED THAT THE VEHICLE WILL CATCH ON FIRE. ALL PRODUCTS INVOLVED ARE ORIGINAL TOYOTA PARTS. THE LENS COVERS EACH HAVE A LARGE (BIGGER THAN A QUARTER) CIRCULAR SPOT WHERE THE MELTING TOOK PLACE FROM THE INSIDE OUT AND THERE IS A BUBBLE ON EACH. THE SAME HAS HAPPENED WITH THE FOG LIGHTS AND THEY ARE NOW CRACKED FROM THE HEAT. I HAVE CONTACTED TOYOTA AND THEY WILL NOT FIX, REPLACE, REPAIR THE LENS COVERS AND SAY THAT THERE IS NO RECALL. I WOULD IMAGINE THAT ANYTHING MELTING ON A VEHICLE HAS THE POTENTIAL TO CATCH FIRE. THIS HAS BEEN PROGRESSIVELY GETTING WORSE OVER SEVERAL YEARS SO THE INCIDENT DATE IS NOT EXACT. IT IS EVIDENT THAT EVENTUALLY THERE WILL BE HOLES IN THESE COVERS FROM THE HEAT/MELTING AS THE DAYLIGHTS RUN CONSTANTLY AND CANNOT BE TURNED OFF.

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