Auto Recalls for Consumers

DODGE RAM 2500 - 2007 DODGE RAM 2500 Problems & Complaints

 
Auto Recalls For Consumers
by Chrysler (FCA US LLC)

There are 340 complaints filed for the 2007 DODGE RAM 2500

Below is a list of complaints & problems filed against the 2007 DODGE RAM 2500. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2007 DODGE RAM 2500, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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Equipment (2) Power Train (15) Steering (196)

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ComplaintDescription

ENGINE

5/24/2019 - LEBANON, OR
THE CONTACT OWNS A 2007 DODGE RAM 2500. WHILE DRIVING 55 MPH, THE STEERING WHEEL BECAME DIFFICULT TO STEER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT TURNED ON THE EMERGENCY LIGHTS AND COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT IT FAILED TO STOP THE VEHICLE. THE CONTACT SHIFTED INTO FIRST GEAR AND WAS ABLE TO STOP THE VEHICLE. AN INDEPENDENT MECHANIC ARRIVED AT THE SCENE AND DIAGNOSED THAT THE WATER PUMP FAILED. THE MECHANIC ALSO STATED THAT THE BEARING CAUSED THE SERPENTINE BELT TO DETACH. THE SERPENTINE BELT NEEDED TO BE REPLACED. THE INDEPENDENT MECHANIC REPLACED THE WATER PUMP AND THE SERPENTINE BELT. THE CONTACT TOOK THE DEFECTIVE WATER PUMP TO ALBANY CHRYSLER DODGE JEEP RAM (LOCATED AT 2315 SANTIAM HWY SE, ALBANY, OR 97322, (541) 967-9105). THE CONTACT WAS INFORMED THAT THE WATER PUMP WAS DEFECTIVE AND THE DESIGN WAS DIFFERENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,426.

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SERVICE BRAKES

5/24/2019 - LEBANON, OR
THE CONTACT OWNS A 2007 DODGE RAM 2500. WHILE DRIVING 55 MPH, THE STEERING WHEEL BECAME DIFFICULT TO STEER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT TURNED ON THE EMERGENCY LIGHTS AND COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT IT FAILED TO STOP THE VEHICLE. THE CONTACT SHIFTED INTO FIRST GEAR AND WAS ABLE TO STOP THE VEHICLE. AN INDEPENDENT MECHANIC ARRIVED AT THE SCENE AND DIAGNOSED THAT THE WATER PUMP FAILED. THE MECHANIC ALSO STATED THAT THE BEARING CAUSED THE SERPENTINE BELT TO DETACH. THE SERPENTINE BELT NEEDED TO BE REPLACED. THE INDEPENDENT MECHANIC REPLACED THE WATER PUMP AND THE SERPENTINE BELT. THE CONTACT TOOK THE DEFECTIVE WATER PUMP TO ALBANY CHRYSLER DODGE JEEP RAM (LOCATED AT 2315 SANTIAM HWY SE, ALBANY, OR 97322, (541) 967-9105). THE CONTACT WAS INFORMED THAT THE WATER PUMP WAS DEFECTIVE AND THE DESIGN WAS DIFFERENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,426.

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STEERING

5/24/2019 - LEBANON, OR
THE CONTACT OWNS A 2007 DODGE RAM 2500. WHILE DRIVING 55 MPH, THE STEERING WHEEL BECAME DIFFICULT TO STEER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT TURNED ON THE EMERGENCY LIGHTS AND COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT IT FAILED TO STOP THE VEHICLE. THE CONTACT SHIFTED INTO FIRST GEAR AND WAS ABLE TO STOP THE VEHICLE. AN INDEPENDENT MECHANIC ARRIVED AT THE SCENE AND DIAGNOSED THAT THE WATER PUMP FAILED. THE MECHANIC ALSO STATED THAT THE BEARING CAUSED THE SERPENTINE BELT TO DETACH. THE SERPENTINE BELT NEEDED TO BE REPLACED. THE INDEPENDENT MECHANIC REPLACED THE WATER PUMP AND THE SERPENTINE BELT. THE CONTACT TOOK THE DEFECTIVE WATER PUMP TO ALBANY CHRYSLER DODGE JEEP RAM (LOCATED AT 2315 SANTIAM HWY SE, ALBANY, OR 97322, (541) 967-9105). THE CONTACT WAS INFORMED THAT THE WATER PUMP WAS DEFECTIVE AND THE DESIGN WAS DIFFERENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,426.

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STEERING

1/28/2019 - MIAMI, FL
ITS ABOUT BALL JOINT I VISIT TWO TIMES THE DEALER AND THE TECHNICIAN SAY DON'T NEED REPLACE I SEE A PROBLEM MY DIRECCION IS VIBRATING I HAVE A VIDEO HOW ITS LOOK

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STRUCTURE: BODY

1/12/2019 - MEBANE, NC
WHILE SITTING IN THE TRUCK WITH THE TRUCK IN PARK, BUT UNLOCKED THE TAILGATE CAME OPEN. THE TAILGATE HADN'T BEEN OPENED FOR AT LEAST 3.5 HOURS. WHEN THE TAILGATE SUDDENLY FELL OPEN IT HIT THE HITCH ON OUR ENCLOSED TRAILER PUTTING A DENT IN THE TAILGATE. WHEN WE GOOGLED RECALLS THERE'S A MENTION OF A RECALL ON 2015 - 2017 RAM TRUCKS DUE TO AN ACTUATOR MALFUNCTIONING AND CAUSING TAILGATES TO COME OPEN. PLEASE ADVISE IF THIS IS COVERED.

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SUSPENSION

12/17/2018 - WICKENBURG, AZ
THE CONTACT OWNS A 2007 DODGE RAM 2500. THE CONTACT STATED THAT THE COPPER WIRING USED IN ALL FOUR DOORS WAS FAULTY, WHICH CAUSED THE DOOR LOCKS TO MALFUNCTION AND BECOME UNSECURED. THE VEHICLE WAS TAKEN TO JONES FORD WICKENBURG (555 E WICKENBURG WAY, WICKENBURG, AZ 85390, (844) 524-1981) WHERE IT WAS DIAGNOSED THAT THE WIRE HARNESSES NEEDED TO BE REPAIRED. IN ADDITION, WHILE DRIVING VARIOUS SPEEDS, A POPPING NOISE WAS HEARD FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE UPPER AND LOWER BALL JOINTS, WHEEL BEARINGS, POWER STEERING GEAR BOX, PITMAN ARM, AND THE STEERING STABILIZER BRACE; HOWEVER, THE FAILURE CONTINUED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 178,000.

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STRUCTURE: BODY: DOOR

12/17/2018 - WICKENBURG, AZ
THE CONTACT OWNS A 2007 DODGE RAM 2500. THE CONTACT STATED THAT THE COPPER WIRING USED IN ALL FOUR DOORS WAS FAULTY, WHICH CAUSED THE DOOR LOCKS TO MALFUNCTION AND BECOME UNSECURED. THE VEHICLE WAS TAKEN TO JONES FORD WICKENBURG (555 E WICKENBURG WAY, WICKENBURG, AZ 85390, (844) 524-1981) WHERE IT WAS DIAGNOSED THAT THE WIRE HARNESSES NEEDED TO BE REPAIRED. IN ADDITION, WHILE DRIVING VARIOUS SPEEDS, A POPPING NOISE WAS HEARD FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE UPPER AND LOWER BALL JOINTS, WHEEL BEARINGS, POWER STEERING GEAR BOX, PITMAN ARM, AND THE STEERING STABILIZER BRACE; HOWEVER, THE FAILURE CONTINUED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 178,000.

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ELECTRICAL SYSTEM

12/17/2018 - WICKENBURG, AZ
THE CONTACT OWNS A 2007 DODGE RAM 2500. THE CONTACT STATED THAT THE COPPER WIRING USED IN ALL FOUR DOORS WAS FAULTY, WHICH CAUSED THE DOOR LOCKS TO MALFUNCTION AND BECOME UNSECURED. THE VEHICLE WAS TAKEN TO JONES FORD WICKENBURG (555 E WICKENBURG WAY, WICKENBURG, AZ 85390, (844) 524-1981) WHERE IT WAS DIAGNOSED THAT THE WIRE HARNESSES NEEDED TO BE REPAIRED. IN ADDITION, WHILE DRIVING VARIOUS SPEEDS, A POPPING NOISE WAS HEARD FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE UPPER AND LOWER BALL JOINTS, WHEEL BEARINGS, POWER STEERING GEAR BOX, PITMAN ARM, AND THE STEERING STABILIZER BRACE; HOWEVER, THE FAILURE CONTINUED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 178,000.

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STEERING

12/17/2018 - WICKENBURG, AZ
THE CONTACT OWNS A 2007 DODGE RAM 2500. THE CONTACT STATED THAT THE COPPER WIRING USED IN ALL FOUR DOORS WAS FAULTY, WHICH CAUSED THE DOOR LOCKS TO MALFUNCTION AND BECOME UNSECURED. THE VEHICLE WAS TAKEN TO JONES FORD WICKENBURG (555 E WICKENBURG WAY, WICKENBURG, AZ 85390, (844) 524-1981) WHERE IT WAS DIAGNOSED THAT THE WIRE HARNESSES NEEDED TO BE REPAIRED. IN ADDITION, WHILE DRIVING VARIOUS SPEEDS, A POPPING NOISE WAS HEARD FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE UPPER AND LOWER BALL JOINTS, WHEEL BEARINGS, POWER STEERING GEAR BOX, PITMAN ARM, AND THE STEERING STABILIZER BRACE; HOWEVER, THE FAILURE CONTINUED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 178,000.

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ENGINE

7/12/2018 - FALLON, NV
THE CONTACT OWNS A 2007 DODGE RAM 2500. WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND VARIOUS WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT TAKEN TO THE LOCAL DODGE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000.

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