Auto Recalls for Consumers

FORD EDGE Problems with Service Brakes Hydraulic

 
Auto Recalls For Consumers

2007 FORD EDGE Problems & Complaints

Read complaint(s) filed for the 2007 FORD EDGE. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2007 FORD EDGE by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (629 Complaints)
Date reported Jun 11, 2010
Location OCONOMOWOC, WI
Manufacturer FORD MOTOR COMPANY
Vehicle 2007 FORD EDGE
Transmission Not Specified
Drivetrain Not Specified
Fuel type Not Specified
Occurences 1
Crash involved N
Injuries 0
Deaths 0
Source NHTSA Website
All Complaints

AFTER HAVING THE REAR BRAKE ROTORS AND PADS ON MY 2007 FORD EDGE REPLACED AT JACK SAFRO FORD IN OCONOMOWOC,WI ON 5/24/10, I NOTICED THAT THE BRAKE WARNING LIGHT, THE ABS WARNING LIGHT, AND THE TRACTION WARNING LIGHT WERE ON. ALSO NOTED THAT THE ABS BRAKING SYSTEM WAS INOPERABLE AT THAT TIME. MADE ANOTHER APPOINTMENT ON 6/2/10 AT DEALER TO HAVE PROBLEM DIAGNOSED. DEALER INFORMED ME THAT BOTH REAR WHEEL ABS SENSORS WERE INOPERABLE AND RECOMMENDED REPLACING BOTH SENSORS, THE REAR WHEEL BEARING AND TRAILER ARM ON THE RIGHT REAR SIDE. DEALER ALSO INFORMED ME THAT PROBLEM WAS UNRELATED TO THE BRAKE WORK DONE JUST PRIOR. WHILE THE CAR WAS AT THE DEALER THAT DAY I CALLED FORD CUSTOMER SERVICE RELATIVE TO THE PROBLEM AND WAS INFORMED THAT FORD WOULD NOT OFFER ANY ASSISTANCE ON THE REPAIR AS THE VEHICLE HAD 39,696 MILES AND WAS OUTSIDE THE 36,000 MILE WARRENTY.I DECLINED TO HAVE THE WORK DONE AT THAT TIME IN ORDER TO GET MORE INFORMATION. ON 6/7/10 I TOOK THE CAR TO AN INDEPENDENT REPAIR SHOP SPECIALIZING IN ABS BRAKES, WHERE THEY TOLD ME THE RIGHT REAR ABS BRAKE SENSOR HAD BEEN DAMAGED BY THE RIGHT REAR SENSOR RING, WHICH ITSELF WAS DAMAGED AND PARTIALLY SHREDDED. PER THE MANUFACTURER'S SERVICE BULLETIN, THAT SHOP THEN REPLACED BOTH REAR WHEEL SENSORS, AND THE RIGHT REAR WHEEL HUB WITH BEARING AND SENSOR RING. I WAS GIVEN THE OLD HUB WHICH I HAVE RETAINED AND WAS SHOWN THE FAILED SENSOR RING WHICH CAUSED THE ABS PROBLEM. BRAKES OPERATED PROPERLY WITH WARNING LIGHTS OFF AFTER THAT REPAIR. I HAD THE REPAIR DONE AT THAT SHOP RATHER THAN THE DEALER BECAUSE I WAS GIVEN A VERY SPECIFIC DESCRIPTION OF THE PROBLEM, AS OPPOSED TO JUST BEING TOLD "BOTH REAR WHEEL SENSORS WERE NOT WORKING", WITH NO MENTION OF THE DAMAGED SENSOR RING. I AM NOT PERSUADED THAT THE SENSOR PROBLEM WAS UNRELATED TO THE EARLIER REAR BRAKE JOB SINCE THE TECHNICIAN AT THE SECOND SHOP SHOWED ME WHERE SOMEONE HAD ATTEMPTED TO GLUE THE RIGHT REAR SENSOR UNIT TOGETHER. I ALSO HAVE THAT PART WHICH WAS REPLACED.

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