| Complaint | Description |
ELECTRICAL SYSTEM | 5/16/2013 - SPRING, TX
AS I WAS DRIVING MY JEEP SHUT OFF AND I WAS UNABLE TO STEER AND STARTED TO SLOW DOWN IN THE MIDDLE OF THE FREEWAY GOING 65 MPH. I WAS UNABLE TO GET OUT OF THE ROAD AND ON TO THE SHOULDER CAUSING SEVERAL CARS TO ALMOST HITTING ME. WHEN THE JEEP STOPPED I PUT THE SUV IN PARK AND TRIED STARTING ALL IT DID WAS MAKE NOISE. I THEN STEPPED ON THE BRAKE AND PUT IN NETURAL AND TRIED STARTING IT AND IT WOULDN'T START. I WAITED A FEW MINUTES PUT THE JEEP BACK IN PARK AND TRIED AGAIN AND IT STARTED BUT I'M SCARED TO DRIVE IN NOW. THIS HAPPENED TO ME 4 TIMES NOW BUT THE OTHER TIMES IT IS WHEN I AM EITHER COMING OFF THE FREEWAY OR ON A CITY STREET NOT GOING THAT FAST AND IN THAT MUCH TRAFFIC.
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STEERING | 5/16/2013 - SPRING, TX
AS I WAS DRIVING MY JEEP SHUT OFF AND I WAS UNABLE TO STEER AND STARTED TO SLOW DOWN IN THE MIDDLE OF THE FREEWAY GOING 65 MPH. I WAS UNABLE TO GET OUT OF THE ROAD AND ON TO THE SHOULDER CAUSING SEVERAL CARS TO ALMOST HITTING ME. WHEN THE JEEP STOPPED I PUT THE SUV IN PARK AND TRIED STARTING ALL IT DID WAS MAKE NOISE. I THEN STEPPED ON THE BRAKE AND PUT IN NETURAL AND TRIED STARTING IT AND IT WOULDN'T START. I WAITED A FEW MINUTES PUT THE JEEP BACK IN PARK AND TRIED AGAIN AND IT STARTED BUT I'M SCARED TO DRIVE IN NOW. THIS HAPPENED TO ME 4 TIMES NOW BUT THE OTHER TIMES IT IS WHEN I AM EITHER COMING OFF THE FREEWAY OR ON A CITY STREET NOT GOING THAT FAST AND IN THAT MUCH TRAFFIC.
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POWER TRAIN | 5/16/2013 - SPRING, TX
AS I WAS DRIVING MY JEEP SHUT OFF AND I WAS UNABLE TO STEER AND STARTED TO SLOW DOWN IN THE MIDDLE OF THE FREEWAY GOING 65 MPH. I WAS UNABLE TO GET OUT OF THE ROAD AND ON TO THE SHOULDER CAUSING SEVERAL CARS TO ALMOST HITTING ME. WHEN THE JEEP STOPPED I PUT THE SUV IN PARK AND TRIED STARTING ALL IT DID WAS MAKE NOISE. I THEN STEPPED ON THE BRAKE AND PUT IN NETURAL AND TRIED STARTING IT AND IT WOULDN'T START. I WAITED A FEW MINUTES PUT THE JEEP BACK IN PARK AND TRIED AGAIN AND IT STARTED BUT I'M SCARED TO DRIVE IN NOW. THIS HAPPENED TO ME 4 TIMES NOW BUT THE OTHER TIMES IT IS WHEN I AM EITHER COMING OFF THE FREEWAY OR ON A CITY STREET NOT GOING THAT FAST AND IN THAT MUCH TRAFFIC.
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POWER TRAIN | 5/14/2013 - DOUGLASVILLE, GA
SHIFTS FROM PARK TO NEUTRAL BY ITSELF,WONT DOWN SHIFT AT CERTAIN TIMES,SHIFT FROM DRIVE TO NEUTRAL AT HIGH SPEEDS THEN SHUT OFF THE TRUCK
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VEHICLE SPEED CONTROL | 5/14/2013 - JENSEN BEACH, FL
THE FIRST INCIDENT HAPPENED WHEN MY JEEP GRAND CHEROKEE UNKNOWINGLY SHIFTED INTO NEUTRAL WHILE DRIVING DOWN MY NEIGHBORHOOD ROAD. I WAS NOT AWARE OF THIS UNTIL I TRIED TO INCREASE MY SPEED AND WAS NOT ABLE TO. I THEN HAD TO TURN OFF THE CAR AND TURN IT BACK ON. THIS HAS HAPPENED THREE TIMES SINCE 2011.
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ELECTRICAL SYSTEM | 5/14/2013 - JENSEN BEACH, FL
THE FIRST INCIDENT HAPPENED WHEN MY JEEP GRAND CHEROKEE UNKNOWINGLY SHIFTED INTO NEUTRAL WHILE DRIVING DOWN MY NEIGHBORHOOD ROAD. I WAS NOT AWARE OF THIS UNTIL I TRIED TO INCREASE MY SPEED AND WAS NOT ABLE TO. I THEN HAD TO TURN OFF THE CAR AND TURN IT BACK ON. THIS HAS HAPPENED THREE TIMES SINCE 2011.
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POWER TRAIN | 4/5/2013 - FLUSHING, NY
STARTED TRUCK SHIFTED FROM PARK TO DRIVE. STARTED TO DRIVE, TRUCK LURCHED FORWARD AND WAS UNABLE TO GET IT TO SPEED OVER 20 MPH. TRIED PULLING OVER AND PUTTING IN PARK, STILL WAS UNABLE TO GET TRUCK TO DRIVE NORMALLY. HAD SAME ISSUE PREVIOUSLY, HAD TRUCK REPAIRED WAS TOLD THAT IT WAS THE ELECTRONIC SHIFT MODULE - ALONG WITH THE BATTERY, TRANSMISSION CONTROL MODULE AND ALTERNATOR - THIS SEEMS TO BE A PROBLEM WITH THIS PARTICULAR MODEL - WHEN WILL THEY RECALL THIS - DO WE NEED TO WAIT FOR SOMEONE TO GET KILLED BEFORE SOME REALIZES THERE IS A PROBLEM?
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ENGINE | 3/28/2013 - OREM, UT
THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT SMOKE EMITTED FROM UNDER THE HOOD WHILE DRIVING. THE VEHICLE WAS TOWED TO THE DEALER TO BE INSPECTED. THE FAILURE WAS LOCATED AT THE RADIATOR FAN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 72,000.
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POWER TRAIN | 3/22/2013 - FREELAND, PA
WHILE DRIVING, THE PRNDL HAD LIT BOXES AROUND ALL THE LETTERS, AND DASH INDICATORS ALL LIT UP, AND JEEP LOST POWER AS IF STALLING. IT THEN "WENT" BACK INTO DRIVE ON ITS OWN. THIS HAPPENED OVER ELEVEN TIMES, WITH MILEAGE STARTING AT 1,186, AND MOST RECENTLY AT 52,536. DATES OF REPAIR INCIDENTS ARE : 2/12/07, 12/31/07, 1/10/08, 9/22/08, 1/5/09, 6/9/09, 6/18/12, 10/19/12, 12/26/12, 3/8/13, 3/22/13. MY JEEP IS A 2007, AVERAGING 8,756 MILES PER YEAR. I BOUGHT IT NEW AND I TAKE VERY GOOD CARE OF ALL MAINTENANCE RIGHT AWAY - OIL CHANGES, FILTERS, TIRE ROTATION, ETC.! EACH TIME IT WAS BROUGHT TO THE DEALER FOR "REPAIR" , THEY EITHER COULDN'T FIND THE PROBLEM, OR REPLACED : SHIFTER MODULE (TWICE), TRANSMISSION WIRING HARNESS (THREE TIMES) AND SUGGESTED A NEW BATTERY (WE REPLACED THAT ALSO), AND TRANSMISSION PLUG AND SEAL. THERE WERE ALSO NUMEROUS "SOFTWARE AND ANTI-THEFT UPDATES. IN ADDITION TO THESE, I REPLACED THE DRIVER'S SIDE WINDOW REGULATOR TWICE. NOW, THEY WANT TO REPLACE THE "TRANSMISSION TEMP CIRC." AND ESM MODULE - FOR ANOTHER $1,500.00 . ALL THIS IN 52,536 MILES AND 6 YEARS !!! I FIRMLY BELIEVE THERE ARE SERIOUS MANUFACTURER DEFECTS WITH THIS VEHICLE. MY BIGGEST CONCERN IS THE SAFETY OF THIS JEEP IS UNPREDICTABLE. I NEVER KNOW, EVEN AFTER ALL THE "REPAIRS AND REPLACEMENTS" , IF IT WILL SUDDENLY LOSE POWER AND I MIGHT BE IN DANGER (TRAFFIC, INTERSECTION, ETC.). HOW IN THE WORLD COULD CHRYSLER DENY THIS PROBLEM? IT NEEDS TO BE RESOLVED AT THE SOURCE, THEY ARE RESPONSIBLE FOR THE SAFETY OF THEIR VEHICLES !!!! THERE ARE MANY REPORTS OF THIS SAME ISSUE FROM NUMEROUS 2007 JEEP OWNERS - WHERE IS THE RECALL ???!!!!
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ELECTRONIC STABILITY CONTROL | 3/22/2013 - FREELAND, PA
WHILE DRIVING, THE PRNDL HAD LIT BOXES AROUND ALL THE LETTERS, AND DASH INDICATORS ALL LIT UP, AND JEEP LOST POWER AS IF STALLING. IT THEN "WENT" BACK INTO DRIVE ON ITS OWN. THIS HAPPENED OVER ELEVEN TIMES, WITH MILEAGE STARTING AT 1,186, AND MOST RECENTLY AT 52,536. DATES OF REPAIR INCIDENTS ARE : 2/12/07, 12/31/07, 1/10/08, 9/22/08, 1/5/09, 6/9/09, 6/18/12, 10/19/12, 12/26/12, 3/8/13, 3/22/13. MY JEEP IS A 2007, AVERAGING 8,756 MILES PER YEAR. I BOUGHT IT NEW AND I TAKE VERY GOOD CARE OF ALL MAINTENANCE RIGHT AWAY - OIL CHANGES, FILTERS, TIRE ROTATION, ETC.! EACH TIME IT WAS BROUGHT TO THE DEALER FOR "REPAIR" , THEY EITHER COULDN'T FIND THE PROBLEM, OR REPLACED : SHIFTER MODULE (TWICE), TRANSMISSION WIRING HARNESS (THREE TIMES) AND SUGGESTED A NEW BATTERY (WE REPLACED THAT ALSO), AND TRANSMISSION PLUG AND SEAL. THERE WERE ALSO NUMEROUS "SOFTWARE AND ANTI-THEFT UPDATES. IN ADDITION TO THESE, I REPLACED THE DRIVER'S SIDE WINDOW REGULATOR TWICE. NOW, THEY WANT TO REPLACE THE "TRANSMISSION TEMP CIRC." AND ESM MODULE - FOR ANOTHER $1,500.00 . ALL THIS IN 52,536 MILES AND 6 YEARS !!! I FIRMLY BELIEVE THERE ARE SERIOUS MANUFACTURER DEFECTS WITH THIS VEHICLE. MY BIGGEST CONCERN IS THE SAFETY OF THIS JEEP IS UNPREDICTABLE. I NEVER KNOW, EVEN AFTER ALL THE "REPAIRS AND REPLACEMENTS" , IF IT WILL SUDDENLY LOSE POWER AND I MIGHT BE IN DANGER (TRAFFIC, INTERSECTION, ETC.). HOW IN THE WORLD COULD CHRYSLER DENY THIS PROBLEM? IT NEEDS TO BE RESOLVED AT THE SOURCE, THEY ARE RESPONSIBLE FOR THE SAFETY OF THEIR VEHICLES !!!! THERE ARE MANY REPORTS OF THIS SAME ISSUE FROM NUMEROUS 2007 JEEP OWNERS - WHERE IS THE RECALL ???!!!!
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