Auto Recalls for Consumers

JEEP LIBERTY - 2007 JEEP LIBERTY Problems & Complaints

 
Auto Recalls For Consumers
by Chrysler Group LLC

There are 456 complaints filed for the 2007 JEEP LIBERTY

Below is a list of complaints & problems filed against the 2007 JEEP LIBERTY. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2007 JEEP LIBERTY, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (7) Equipment (2) Latches Locks Linkages (3) Service Brakes Hydraulic (7) Unknown Or Other (19)
Child Seat (1) Equipment Adaptive (1) Power Train (25) Steering (3) Vehicle Speed Control (5)
Electrical System (33) Exterior Lighting (1) Seat Belts (3) Structure (59) Visibility (206)
Electronic Stability Control (1) Fuel Propulsion System (80) Seats (8) Suspension (17) Visibility Wiper (9)
Engine (3) Fuel System Gasoline (66) Service Brakes (3) Tires (4) Wheels (1)
Engine And Engine Cooling (5)

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ComplaintDescription

FUEL/PROPULSION SYSTEM

9/24/2014 - RENO, NV
TL- THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE) AND STATED THAT THE PART WAS NOT AVAILABLE FOR MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. DYD

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STRUCTURE: BODY

9/24/2014 - RENO, NV
TL- THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE) AND STATED THAT THE PART WAS NOT AVAILABLE FOR MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. DYD

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UNKNOWN OR OTHER

9/24/2014 - LANSING, MI
I JUST WENT INTO THE DEALER FOR RECALL N46. (INSTALL TRAILER HITCH DUE TO POSSIBLE GAS TANK FIRE) IN THE RECALL LETTER CHRYSLER CALLS IT AN OEM TRAILER HITCH. AFTER THE WORK IS DONE I TRY TO FIND OUT THE RATING CLASS OF THE HITCH, BUT NO ONE KNOWS. I CALL CHRYSLER RECALL ASSISTANCE CENTER AND I AM TOLD THAT IT IS A FRAME REINFORCEMENT AND NOT A TRAILER HITCH. IT CAN NOT BE USED FOR TOWING ANYTHING. ALTHOUGH IT HAS THE LOOK OF A TRAILER HITCH. BECAUSE IT IS BEING CALLED A TRAILER HITCH AND IT LOOKS LIKE ONE I AM CONCERNED FOR THE FOLLOWING: THER CHRYSLER NOR THE DEALER ARE INFORMING THE CUSTOMER, WHAT ABOUT THE CUSTOMER THAT JUST RUNS OUT AND BUYS A TONGUE AND BALL AND STARTS USING IT TO TOW? ALL STATES THAT IF YOU HAVE A NON OEM HITCH IT WILL BE INSPECTED AND IF IT HAS PUNCTURES OR SHARP EDGES IT WILL BE REPLACED WITH THE NEW OEM HITCH. NOW YOU HAVE A PERSON WHO HAD A FUNCTIONAL TRAILER HITCH FOR YEARS AND REPLACING IT WITH A NON FUNCTIONING "TRAILER HITCH" AND NOT TELLING THEM. IF I HAD HAD A WORKING TRAILER HITCH FOR YEARS THAT I USE REGULARLY AND YOU REPLACED IT WITH A NON FUNCTIONING ONE I WOULD BE REALLY TICKED OFF. BECAUSE OF THE EXAMPLES LISTED ABOVE (AND THERE ARE OTHERS) I BELIEVE THIS RECALL COULD CAUSE MORE PROBLEMS, DAMAGES,ETC THAN THE PROBLEM WITH THE GAS TANKS TO BEGIN WITH. Y NEED TO STOP CALLING IT A TRAILER HITCH. RY CUSTOMER HAVING TO HAVE THIS DONE NEEDS TO BE INFORMED THAT IT IS NOT A REAL TRAILER HITCH AND THEY CAN NOT TOW WITH IT. CHRYSLER RECALL NOTICE ALSO STATES "CHRYSLER RECOMMENDS YOU REMOVE THE BALL AND BALL MOUNT WHENEVER YOUR VEHICLE IS NOT ACTUALLY IN USE OF TOWING". THAT IS ALSO MISLEADING (GIVING IMPRESSION THAT IT IS A TRAILER HITCH) AND WHY IS IT EVEN IN THERE AT ALL.

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FUEL/PROPULSION SYSTEM

9/23/2014 - AURORA, CO
CHRYSLER INSTALLED A TOW HITCH A PART OF RECALL N46, BUT ARE ADVISING OWNERS THAT THE TOW HITCH DOES NOT HAVE SUFFICIENT STRENGTH FOR ANY TOWING. IF IT IS NOT STURDY ENOUGH FOR TOWING, HOW CAN IT BE STURDY ENOUGH TO PROTECT THE GAS TANK? IS IT NOW A PROJECTILE TO PUNCTURE THE TANK? IS CHRYSLER INSTALLING SUB-STANDARD HITCHES, WHICH FUTURE OWNERS MAY USE? CHRYSLER WHEN CONTACTED INDICATED A WARNING STICKER NOT TO TOW IS INCLUDED, HOWEVER, THE STICKER READS "CHRYSLER RECOMMENDS YOU REMOVE THE BALL & BALL MOUNT WHENEVER YOUR VEHICLE IS NOT ACTUALLY IN USE OF TOWING" ALSO NO WIRING IS INSTALLED WITH HITCH WHICH MAY LEAD SOME TO TOW WITHOUT PROPER LIGHTS. HAVE THEY HAVE CREATED ANOTHER SAFETY HAZARD WHILE TRYING TO CORRECT THE OTHER?

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FUEL/PROPULSION SYSTEM

9/22/2014 - RANDOLPH, MA
THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THAT MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

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FUEL/PROPULSION SYSTEM

9/22/2014 - BUCHANAN, NY
TL-CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PAM

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FUEL/PROPULSION SYSTEM

9/19/2014 - POINT PLEASANT, NJ
SINCE RECEIVING THE RECALL NOTIFICATION, I HAVE CONTACTED JEEP SEAVIEW SEVERAL TIMES TO GET THE POTENTIAL PROBLEM RESOLVED AND I AM BEING TOLD THAT ONLY LIMITED QUANTITIES HAVE BEEN SENT TO THE DEALERSHIP. I FIND THIS UNACCEPTABLE. IF THERE IS A RECALL THAT IS A PLANNED EVENT, SHOULDN'T THERE BE ENOUGH PARTS TO REPLACE DEFECTIVE ONES? AFTER ALL, YOU KNOW HOW MANY VEHICLES ARE AFFECTED AND IN WHAT AREAS OF THE COUNTRY YOU NEED REPLACEMENTS. WHAT'S THE DELAY?

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FUEL SYSTEM, GASOLINE

9/16/2014 - JOHNSTON, RI
THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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STRUCTURE

9/16/2014 - JOHNSTON, RI
THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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FUEL/PROPULSION SYSTEM

9/16/2014 - PLACENTIA, CA
THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 ( FUEL SYSTEM, GASOLINE , STRUCTURE ) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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