Steering Problem on the 2008 FORD ESCAPE HYBRID
Car problem(s) with the 2008 FORD ESCAPE HYBRID.
This database includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process.
You may file your own complaint by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.
Problem with Steering
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Apr 03, 2018 - Westland, MI - Steering
IVE HAD REOCCURRING ISSUES WITH MY BRAKES ,ABS SYSTEM , POWER TRAIN , STEERING COLUMN STARTER. OVER THE COURSE OF THREE YEARS AND IT SEEM LIKE THE PROBLEMS KEEP COMING UP . THE ONLY CLOSE CALL I REMEMBERS IS COMING HOME FROM WORK . MAKING A TURN ON TO A STREET, THEN ALL OF A SUDDEN MY POWER STEERING WENT OUT COMPLETELY. I COULD HAVE CRASHED IF A HUGE CURB WASNT THERE .
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Mar 19, 2018 - Midvale, UT - Steering
TAKATA RECALL POWER STEERING STOPED WORKING VERY SUDDENLY. WHILE I WAS DOING DELIVERIES FOR MY WORK I PARKED THE CAR TURNED IT OFF AND WHEN I GOT BACK AFTER ABOUT 10 MIN. POWER STEERING DIDN'T WORK AND HASN'T WORKED EVER SINCE. THE ONLY THING THAT I NOTICED THAT DAY IS THAT EVERY TIME I TURNED THERE WAS A VERY SLIGHT SHAKE ON THE STEESRING WHEEL. I THOUGHT THAT WAS UNUSUAL BUT NEVER THOUGHT THAT 2 HOURS LATER THE POWER STEERING WOULD COMPLETELY FAIL. THANK GOD THIS HAPPENED WHEN THE VEHICLE WAS PARKED. I CHECKED FOR RECALLS AND NOTICED THAT THE FORD ESCAPE 08 HAS A RECALL ON THE POWER STEERING, I IMAGINE THERE WAS ENOUGH COMPLAINTS TO MAKE THE RECALL HAPPEN. HOWEVER, THERE ARE NOT AS MANY HYBRID MODELS AND I'M SURE THAT'S THE ONLY REASON WHY THERE'S NO RECALL FOR THIS SPECIFIC MODEL YET. BUT AS FAR AS I KNOW BOTH MODELS THE ESCAPE AND THE ESCAPE HYBRID ARE IDENTICAL IN MANY WAYS INCLUDING SOME PARTS IF NOT ALL PARTS OF THE POWER STEERING SYSTEM.
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Feb 22, 2018 - Bloomington, IN - Steering
THE ELECTRIC POWER STEERING ASSIST HAS FAILED CREATING DANGEROUS DRIVING CONDITIONS. THE VEHICLE WAS IN MOTION ON THE INTERSTATE WHEN THIS OCCURRED. FORD HAS RECALLED A NUMBER OF FORD ESCAPES FOR THIS ISSUE, BUT NOT ALL MODELS THAT ARE AFFECTED, INCLUDING MY VEHICLE.
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Jan 18, 2018 - Ramah, CO - Steering
POWER STEERING WENT OUT IN MY 08 ESCAPE. TOOK TO FORD DEALERSHIP WHO TOLD ME THAT RECALL WAS NO LONGER ATTACHED TO THE VEHICLE SINCE ITS OVER THE 46,000 MILES LIMIT. I INFORMED THEM THAT THERE IS NO EXPIRATION OR MILEAGE ON RECALLS. THEY THEN SAID THAT IT NEEDS A SOFTWARE UPDATE AND THE COST WILL BE ABOUT $1000. MY HUSBAND WAS DRIVING IT TO WORK AND NOTICED THE STEERING WHEEL STARTED TO SHAKE WHEN STOPPED. THEN DRIVING HOME THE POWER STEERING WENT OUT.
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Dec 15, 2017 - Candler, NC - Steering
THE POWER STEERING ASSIST FAULT CAME UP WHILE I WAS DRIVING THROUGH A SHARP TURN AND ALMOST CAUSED AN ACCIDENT. WENT AWAY ON ITS OWN AND NEXT DAY CAME IN AGAIN AND SINCE THEN MY CAR IS HARD TO STEER AND DANGEROUS TO DRIVE. THERE WAS A RECALL OF 14S05 BUT IT DOESNT SHOW FOR MY VEHICLE. MINE IS THE SAME YEAR AFFECTED BUT DOES NOT APPLY FOR SOME REASON AND DEALERSHIP IS REFUSING TO TAKE ANY ACTION TO REMEDIATE.
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Dec 11, 2017 - Georgetown, KY - Steering
TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHILE DRIVING 40 MPH, THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO STEER LEFT OR RIGHT. PAUL MILLER FORD IN LEXINGTON, KENTUCKY WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NO LONGER UNDER RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT, BECAUSE THE VEHICLE WAS PREVIOUSLY REPIARED UNDER MANUFACTURER RECALL NUMBER: 14S05, A SECOND REPAIR WOULD NOT BE FREE. THE FAILURE MILEAGE WAS APPROXIMATELY 202,000.
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Aug 11, 2017 - Los Angeles, CA - Steering
. IN 2012 AND 2013, I HAD POWER STEERING FAILURES WHILE DRIVING, LUCKILY RESULTING IN NO COLLISIONS. BOTH TIMES I TOOK MY VEHICLE INTO A FORD DEALER. BOTH TIMES, I WAS TOLD THAT NOTHING WAS WRONG WITH MY VEHICLE. IN 2014, FORD ISSUED A RECALL FOR A FAULTY SENSOR IN THE POWER STEERING. I IMMEDIATELY BROUGHT MY FORD TO MY DEALER FOR SERVICE. INSTEAD OF REPLACING THE STEERING COLUMN, THEY CHOOSE A 2ND OPTION (CHEAPER) AND SIMPLY REPROGRAMMED/ REBOOTED THE SENSOR. ON JULY 21ST, 2017, I PARKED MY CAR AND WHEN I CAME OUT A STARTED THE CAR, I HAD NO POWER STEERING. I WAS LUCKY I WASN+T ON THE HIGHWAY. I HAD THE CAR TOWED TO A LOCAL SERVICE CENTER AND THEY TOLD ME THAT ACCORDING TO THE COMPUTER THE SAME PART FAILED AGAIN. THEY RE-SET THE SENSOR AND WE TOOK THE CAR INTO OUR FORD DEALER TO HAVE IT SERVICED FOR THE RECALL. BOTH THE FORD DEALER AND FORD NA TOLL FREE SERVICE CENTER (I SPOKE TO DARREN IN AUGUST 8TH) TOLD ME THAT BECAUSE FORD HAD ALREADY PERFORMED THE RECALL SERVICE THAT THEY WILL NOT HONOR THIS ISSUE AS PART OF THE RECALL. HOWEVER, SINCE THE FORD DEALER TOOK THE +CHEAPER+ OPTION AND REPROGRAMMED THE SENSOR, FORD SHOULD HONOR THE RECALL AND REPLACE THE STEERING COLUMN. THIS IS THE SERVICE THAT OUR FORD DEALER STATED IS NOW REQUIRED TO FIX THE ISSUE. WE ARE FACED WITH SPENDING THOUSANDS OF DOLLARS OR DRIVING ESSENTIALLY AN UNSAFE VEHICLE BECAUSE FORD WAS ALLOWED TO OFFER THIS 'CHEAPER' RECALL SERVICE TO FORD OWNERS. IT'S A DISGRACE.
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May 11, 2017 - Bend, OR - Steering
RECEIVED A SAFETY RECALL NOTICE 14S05. TOOK TO LOCAL DEALERSHIP WHO PERFORMED SENSOR RESET. TWO THOUSAND MILES LATER THE POWER STEERING FAILED WHILE DRIVING AND THE VEHICLE LURCHED TO THE RIGHT NEARLY HITTING A CYCLIST IN BIKE LANE AND STARTLING ME AS I WAS BARELY UNABLE TO MANHANDLE TO NOW MANUAL STEERING VEHICLE TO AVOID THE COLLISION. I AM QUITE STRONG AND IT IS LIKELY ANYONE W/LESS BODY STRENGTH WOULD NOT HAVE BEEN ABLE TO COMMAND THE VEHICLE. THAT IS WHEN I REVIEWED THE VOLUMINOUS COMPLAINTS FILED AND DETERMINED FORD IS COMPLETELY UNWILLING TO ACCEPT RESPONSIBILITY FOR WHAT WAS A FAULTY PART SUBJECTING TO OWNERS TO GREAT RISK OF INJURY. IT APPEARS BASED ON MY RESEARCH THAT THE RECALL SERVICE DONE WAS A FARCE AND WASTE OF TIME FOR CONSUMERS W/NO REAL REDUCTION OF SAFETY RISK. FURTHERMORE, IT SEEMS THE NHTSA IS WEAK IN RESPONSE TO THE SAFETY RISK AND NOT REQUIRING FORD TO REPLACE THE PART AND REDUCE THE CHANCES OF A SERIOUS VEHICLE CRASH.
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Apr 01, 2017 - Crystal Lake, IL - Steering
WHEN TURNING THE STEERING WHEEL 180 DEGREES EITHER FROM FULL RIGHT TO FULL LEFT OR FULL LEFT TO FULL RIGHT, THE STEERING WHEEL STICKS, THEN RELEASES. FORD LOOKED AT THE ISSUE, REPLACED THE STEERING COLUMN, REPROGRAMMED THE ELECTRONIC TORQUE SENSOR UNDER THE PREVIOUS RECALL NOTICE AND THE PROBLEM REMAINS. THE ISSUE STARTED IMMEDIATELY AFTER REPLACING THE INNER AND OUTER TIE RODS. FORD SAYS THE STEERING RACK NEEDS TO BE REPLACED, I WANT TO KNOW WHY THIS STARTED HAPPENING AFTER THE TIE RODS WERE REPLACED AS THERE SHOULD NOT HAVE BEEN ANY INTERACTION WITH THE STEERING RACK ELECTRONICS. THIS OCCURS EVERY DAY AS I BACK OUT OF MY GARAGE INTO MY TURNAROUND AREA (SHARP RIGHT) FOLLOWED BY A FULL LEFT TO GO DOWN THE DRIVEWAY. IT ALSO HAPPENED IN LEAVING A GAS STATION ENTERING A PUBLIC STREET WHERE A FULL LEFT WAS FOLLOWED BY A FULL RIGHT IN TRAFFIC. ANY IDEAS ON WHAT WOULD HAVE CAUSED THIS?
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Mar 29, 2017 - Thornton, CO - Steering
AS I WAS DRIVING HOME FROM WORK THURSDAY 3/23/17 THE STEERING WHEEL STARTED CLICKING AND SHAKING BACK AND FORTH BY ITSELF DURING DRIVING AND AT A STOP. I INVESTIGATED RIGHT AWAY AND DISCOVERED THERE WAS A RECALL ON THE TORQUE SENSOR BUT ALL THEY DID WAS A COMPUTER UPDATE RATHER THEN REPLACE THE PART. NOW THEY WON'T HONOR THE RECALL AND THE COST IS $1700-$1900 TO FIX.
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Mar 10, 2017 - East Haddam, CT - Steering
MULTIPLE EPISODES OF "STOP SAFELY NOW" (AFTER NEW ENGINE ($8000) WAS PUT IN 6/2014). AT TIME OF ENGINE REPLACEMENT, RECALL FOR POWER STEERING MODULE WAS COMPLETED. FAST FORWARD TO 3/2017.... MONDAY MORNING (8AM) NEW 'WRENCH' LIGHT GOES ON IN DASH. DROP KIDS AT DAYCARE AND WHEN I RESTART CAR (830AM) AND WENT TO BACK OUT OF THE DRIVEWAY - NO POWER STEERING!!! GOOD THING FORD TOOK CARE OF THAT RECALL BACK IN 2014...CASM* NOW THEY SAY THAT THE ONLY WAY IT WOULD BE COVERED UNDER RECALL WAS IF LOSS OF POWER STEERING OCCURRED WITHIN 12 MONTHS OF RECALL BEING COMPLETED. THIS CAR HAS BEEN NOTHING BUT A HEADACHE AND 2 FORD DEALERSHIPS THAT DO NOT STAND BEHIND THE FORD NAME OR THEIR SERVICE!
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Mar 09, 2017 - Hudsonville, MI - Steering
I HAVE A 2008 FORD ESCAPE HYBRID, ON 03.02.17 WHEN I WENT TO LEAVE FOR WORK, A WRENCH LIGHT CAME ON IN MY CAR. WHEN I DID SOME RESEARCH I FOUND A LOT OF RECALL NOTICES OF FOR THIS-PRIOR TO THIS, WHEN AT AN IDLE MY STEERING WHEEL HAD RECENTLY STARTED TO VIBRATE-THE CAR DROVE PERFECTLY FINE TO WORK. AS I LEFT FROM WORK THAT DAY, I HAD NO STEERING!! IT WAS WORSE THAN DRIVING A CAR WITH NO POWER STEERING. I WAS SCARED AND ALMOST GOT INTO AN ACCIDENT GOING HOME DUE TO THIS!! I TOOK IT TO THE FORD DEALERSHIP THE NEXT DAY AND IT PULLED A CODE B2278-STEERING SHAFT TORQUE SENSOR MALFUNCTION-WHICH IS EXACTLY WHAT THE RECALL FOR MY YEAR, MAKE AND MODEL WERE FOR. WELL, FORD STATES MY VIN NUMBER DOESN'T QUALIFY FOR THE RECALL!!! ARE YOU KIDDING ME?!! I WAS ALMOST IN AN ACCIDENT AND IT IS THE EXACT SAME THING THAT THE RECALL WAS FOR!!! I WANT FORD TO BE HELD RESPONSIBLE TO REIMBURSE ME FOR THIS. THEY CAN'T PICK AND CHOOSE WHICH VEHICLES QUALIFY AND DON'T WHEN IT IS THE EXACT SAME PROBLEM.
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Mar 01, 2017 - Fontana, CA - Steering
MAKING A TURN TODAY MARCH 1,2017 ON A MAIN STREET THE STEERING WHEEL BECAME VERY HARD TO TURN. THE DASHBOARD ERROR MESSAGE STATED POER STEERING ASSIST FAULT. CALLED DEALERSHIP SINCE I READ ONLINE OF A RECALL FOR THIS MALFUNCTION BUT THEY SAID MY VIN IS NOT INCLUDED. THIS IS VERY DANGEROUS SINCE TURNING THE WHEEL IS EXTREMELY DIFFICULT AND UNSAFE TO DRIVE!!!
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Jan 23, 2017 - Pacifica, CA - Steering
TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, A BEEPING NOISE WAS HEARD PRIOR TO THE STEERING WHEEL SEIZING AND THE VEHICLE HIT A CURB. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) WAS PERFORMED ON THE VEHICLE WITHOUT KNOWLEDGE OR CONSENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT OF THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
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Jan 23, 2017 - Pacifica, CA - Steering
POWER STEERING ASSIST CUT OUT ON ROUTE 80 AT 65MPH . SMASHED INTO CURB IN REST AREA TRYING TO STOP. REPLACED TIRE
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Jan 12, 2017 - Centennial, CO - Steering
REMEDY RECALL 14S05 -- POWER STEERING CONTROL MODULE (PSCM) SOFTWARE UPDATE PERFORMED (AS DIRECTED) DID NOT ADEQUATELY REMEDY THE SAFETY DEFECT (THE TORQUE SENSOR ITSELF) AND MAY IN FACT CAUSE FURTHER ISSUES WITH THE VEHICLES POWER STEERING. FORD CURRENTLY DOES NOT PROVIDE ASSISTANCE FOR REPAIRS UNDER THE SAFETY RECALL. PERHAPS THEY ARE WAITING FOR MORE INJURY /CIVIL LAWSUITS BEFORE ADDRESSING THESE CRITICAL SAFETY CONCERNS. THE NHTSA ALSO PARTLY SHARES THE BLAME FOR THIS ... AFTER ISSUING RECALL 14V-284 (VOQ 10670665), THEY HAVE BEEN INFORMED OF THE CONTINUED PSCM ISSUES AND HAVE NEGLECTED TO GRANT A DECISION THAT DIRECTLY ADDRESSES THE STEERING WHEEL TORQUE SENSOR DEFECT. SHAME ON YOU. DATE OF RECALL PERFORMED ON 9/3/2014 AT ODO 116,044. ELECTRIC POWER STEERING ASSIST FAILURE OBSERVED AND TAKEN INTO DEALERSHIP ON 1/11/2017 AT ODO 139,151. FORD CUSTOMER CARE DENIED ASSISTANCE IN REPLACING THE TORQUE SENSOR AS NOTED IN RECALL 14S05. I WAS TOLD, "THE RECALL ADDRESSED THE SOFTWARE ISSUE, NOT THE DEFECTIVE PART(S) AND TOO MUCH TIME HAS ELAPSED FOR OUR COMPANY TO HELP YOU PAY FOR THE REPAIR." FORD WOULD RATHER ITS DRIVERS (VEHICLES) OPERATE IN CONDITION THAT IS UNSAFE AND AT AN INCREASED RISK OF CRASH OR INJURY, THAN GO THE EXTRA MILE TO ENSURE THE SAFETY CONCERN IS RESOLVED. SEEING AS OTHER PETITIONERS HAVE HAD THE SAME ISSUE AND THIS IS AN OPEN AND ONGOING INVESTIGATION, MYSELF AND OTHER DRIVERS WOULD APPRECIATE AN EXPEDITED RESPONSE FROM THE NHTSA TO RECONCILE AND RE-MEDIATE THIS ISSUE. THANK YOU.
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Jan 11, 2017 - Long Beach, CA - Steering
STEERING TORQUE SENSOR WENT OUT, OVER $700 IN REPAIRS, RECALL 14S05 IN EFFECT FOR THIS MODEL YEAR ON THIS PART, BUT SOMEHOW OUR VIN NOT INCLUDED IN RECALL. SHOULD HAVE BEEN INCLUDED IN RECALL AND WE SHOULD NOT HAVE TO PAY FOR THIS REPAIR. STEERING SHAKING, VIBRATING, STIFF.
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Jan 04, 2017 - Mora, NM - Steering
TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHILE DRIVING APPROXIMATELY 75 MPH, THE POWER STEERING ASSIST FAULTY MESSAGE SUDDENLY DISPLAYED. ALSO, THE POWER STEERING SUDDENLY FAILED AND CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER A RECALL FOR THE SAME FAILURE IN NOVEMBER OF 2014. THE RECALL INFORMATION WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 154,000.
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Dec 08, 2016 - Lynden, WA - Steering
TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHILE DRIVING 25 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING SHAFT TORQUE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. THE VIN WAS NOT AVAILABLE. UPDATED 05/04/17
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Nov 08, 2016 - Paragould, AR - Steering
WHEN I WOULD TURN OCCASIONALLY THE WHEEL WOULD LOCK UP BUT AFTER A FEW SECONDS I WOULD REGAIN POWER. I PARKED IT AT SCHOOL AND APPROXIMATELY 7 HOURS LATER I RETURNED AND STARTED IT. AS I WAS BACKING OUT THE STEERING ONLY WORKED FOR ABOUT 2 SECONDS AND LOCKED UP EXCEPT THIS TIME IT DID NOT CORRECT ITSELF. I TRIED TURNING IT OFF AND ON AGAIN BUT IT WAS NOT FIXING IT. I HAD TO HAVE IT TOWED. THERE IS A RECALL ON OTHER '08 FORD ESCAPE HYBRIDS BUT NOT MINE. ALL FOR THE SAME PROBLEM TOO.
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Aug 18, 2016 - Anchorage, AK - Steering
IN AUGUST 2014 WITH 99K MILES VEHICLE WAS TAKEN TO DEALERSHIP FOR REGULAR SCHEDULED MAINTENANCE. THE VEHICLE HAD NOT EXPERIENCED ANY STEERING PROBLEMS HOWEVER, DURING MAINTENANCE DEALERSHIP INSTALLED SOFTWARE UPDATES TO PSCM AND IC MODULES PER NHTSA RECALL 14-V284000. WITHIN A FEW MONTHS THE VEHICLE BEGAN INTERMITTENTLY LOSING THE POWER STEERING DURING LOWER SPEED TURNING, THE EXACT THING THE RECALL WAS SUPPOSED TO FIX. IN AUGUST 2015 AT THE NEXT REGULAR SERVICE APPT I INFORMED DEALERSHIP OF THE PROBLEM AND COPIES OF ON-LINE RESEARCH THAT SHOWED IT AS AN ONGOING PROBLEM RELATED TO THE RECALL. I WAS TOLD THAT THEY HAD DONE THE RECALL "FIXES" AND COULD NOT SPECIFICALLY IDENTIFY THE PROBLEM BUT IF I WANTED THE STEERING COLUMN REPLACED THEY WOULD DO IT, FOR SEVERAL THOUSAND DOLLARS, OF WHICH I DECLINED. I HAVE HAD MANY CLOSE CALLS WHEN WITHOUT WARNING THE STEERING BECOMES ALMOST LOCKED UP BUT HAVE BEEN ABLE TO SO FAR MUSCLE IT AROUND THE TURNS.
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Jul 10, 2016 - Danville, CA - Steering
THE SAFETY RECALL NOTICES 14S05 / NHTSA RECALL 14V-286 AND 14S09 / NHTSA 14V526000 WERE PERFORMED ON MY 2008 FORD ESCAPE HYBRID. HOWEVER, THE PROBLEMS DID NOT GO AWAY. SINCE THE RECALLS, THE CAR HAS HAD ISSUES WITH REDUCED STEERING RANGE, KEY/IGNITION NOT TURNING, POWER SURGE WHILE DRIVING, LOCKING STEERING WHEEL, AND THE WORST: A COMPLETE SHUT DOWN OF THE POWERTRAIN WHILE DRIVING, RESULTING IN A STALL-LIKE CONDITION, PUTTING OUR LIVES AT RISK. ON JUNE 11, 2016 THE CAR WAS SERVICED AND STEERING HOUSING REPLACED. WE ASKED FOR SERVICE TO CHECK THE ENTIRE CAR-- EVERYTHING!!!!-- AS THE CAR HAD BEEN ACTING STRANGELY WITH POWER SURGES AND LOCKING STEERING WHEEL WHILE DRIVING. TODAY, JULY 10 2016, WHILE DRIVING SOUTH ON INTERSTATE-5 IN CA, HEADING FROM HOME (DANVILLE, CA) TO COLLEGE (SAN DIEGO, CA) THE CAR'S SYSTEM COMPLETELY FAILED WHILE DRIVING UP THE GRAPEVINE, A SECTION OF FREEWAY THAT IS EXTREMELY CROWDED AND FULL OF LARGE 18 WHEELERS. MY POOR DAUGHTER (WHO NOW OWNS THE CAR) CALLED ME, SCREAMING HYSTERICALLY, FULL OF TERROR AND FEARING FOR HER LIFE. SHE HAD NO POWER, WAS UNABLE TO STEER, DID HER BEST THE DODGE THE 18 WHEELERS AND "LIMP MODE" OVER TO THE SIDE OF THE FREEWAY. SHE'S NOW ON THE WAY WITH TOW TRUCK DRIVER TO DROP THE CAR OFF AT FORD OF VALENCIA CA. I TOLD HER DO NOT EVER DRIVE THAT CAR AGAIN. IT IS A SERIOUSLY DANGEROUS VEHICLE.
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Jul 02, 2016 - Modesto, CA - Steering
STEERING BECAME VERY DIFFICULT TO CONTROL WHILE DRIVING IN MARCH, 2016. HAD TIRES/ALIGNMENT CHECKED OUT ALL GOOD. WHEN IT STARTED VIBRATING WHILE STOPPED IN MAY, 2016, I TOOK IT TO DEALER AND WAS TOLD IT WAS A RECALL WHICH WAS ALREADY DONE IN JANUARY, 2016, AND THE RECALL IS CLOSED NOW, SO I HAVE TO PAY FOR IT.
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Jun 01, 2016 - Modesto, CA - Steering
BACK IN APRIL, 2016 I NOTICED THE CAR STARTED VIBRATING MORE AND MORE AS I DROVE DOWN THE FREEWAY. I HAD TO DRIVE SLOW TO BE ABLE TO CONTROL IT SAFELY. I HAD THE WHEELS CHECKED, MY ALIGNMENT WAS GOOD, AND NOTHING WRONG FROM THERE. THE TIRE GUY COULDN'T FIND ANYTHING WRONG. THEN THE STEERING WHEEL STARTED VIBRATED INTENSELY WHILE I WAS AT A STOP! AFTER TAKING IT TO THE FORD DEALER, IT WAS DETERMINED THAT A STEERING WHEEL RECALL THAT WAS DONE ON MY VEHICLE LESS THAN SIX MONTHS AGO TO PREVENT THIS ENDED UP HAPPENING ANYWAY. FORD RECALL WILL NOT PAY FOR THIS BECVAUSE "THE RECALL IS CLOSED."
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Apr 07, 2016 - West Linn, OR - Steering
I HAD RECALL FOR ELECTRIC POWER STEERING COMPLETED IN DECEMBER 2015, AND THEN IN JANUARY 2016 MY STEERING WHEEL STARTED VIBRATING/LOCKING. IN APRIL POWER STEERING WENT COMPLETELY OUT. I TOOK VEHICLE IN AND ASKED IF POWER STEERING WAS RELATED TO THE RECALL AND HE SAID NO IT WAS A SEPARATE SENSOR THAT WAS CAUSING THE POWER STEERING TO GO OUT. SO, I GAVE PERMISSION FOR THE WORK TO BE COMPLETED. THEN, I STARTED RESEARCHING AND FOUND THIS HAS BEEN HAPPENING TO MANY PEOPLE. I HAD MY BOYFRIEND CALL BACK AS HE KNOWS MORE ABOUT CARS THAN I DO AND HE WAS TOLD AGAIN THAT A SENSOR NOT RELATED TO RECALL THAT WAS PERFORMED WAS CAUSING P.S TO GO OUT THAT WAS UNRELATED TO THE RECALL. WE GO TO PICK UP THE CAR AND PAY FOR IT AND WHEN WE ARE GOING OVER OUR PAPERWORK IN THE CAR WE FIND THAT THE WORK THEY DID WAS REPLACE THE TORQUE SENSOR WHICH IS PART OF THE RECALL. I CALLED THE OVERALL SERVICE MANAGER AND SPOKE TO HIM. I ASKED HIM IF I WOULDN'T HAVE BROUGHT IT IN DECEMBER WHEN I WAS EXPERIENCING NO ISSUES AND WOULD HAVE WAITED UNTIL APRIL WHEN MY POWER STEERING WENT OUT WOULD THE CODE (P2278) BE COVERED UNDER THE RECALL AND HE SAID YES, THAT I WOULD NOT HAVE TO PAY FOR THE WORK. THAT CODE WOULD CAUSE THEM TO REPLACE THE TORQUE SENSOR FREE OF CHARGE. SO I ASKED HIM IF HE WAS SUGGESTING THAT PEOPLE WAIT UNTIL THEY ARE DRIVING DOWN THE ROAD AND THE POWER STEERING GOES OUT SO THAT THE WORK WILL ACTUALLY BE COVERED? HE SAID NO OF COURSE NOT, BUT WHAT OTHER OPTION IS THERE? YOU TAKE IT IN WHEN THERE ARE NO ISSUES THEY UPDATE SOFTWARE, AND THEN WHEN YOU START HAVING ISSUES WITH TORQUE SENSOR OR STEERING COLUMN YOU ARE RESPONSIBLE FOR THE BILL. WHAT OPTION ARE PEOPLE GOING TO TAKE? OBVIOUSLY, THEY ARE NOT GOING TO WANT TO PAY A 675 DOLLAR REPAIR BILL ON SOMETHING THAT SHOULD HAVE BEEN COVERED BY A RECALL SO THEY WILL DRIVE UNTIL POWER STEERING GOES OUT WHICH IS NOT SAFE.
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Mar 23, 2016 - Crystal Lake, IL - Steering
THE RECALL ISSUED IN MAY, 2014 FOR THE POWER STEERING ASSIST FAULT DID NOT FIX THE PROBLEM. THE SENSOR FAILED AGAIN, AND THE REMEDY BY FORD LITERATURE TO THE DEALERSHIP WAS ERRONEOUS AND OVERLY COSTLY TO ME. THE SERVICE DEPARTMENT DETECTED A FAULT CODE, B2278, AND THE REMEDY LISTED THREE REPAIRS IN SEQUENCE TO FIX. THE FIRST WAS THE SOFTWARE UPDATE PROSCRIBED IN THE RECALL BULLETIN. THAT PROCEDURE HAD BEEN COMPLETED BY A DEALER PREVIOUSLY. THE SECOND IN THE SEQUENCE WAS TO REPLACE THE SENSOR. DEALER FOLLOWED THIS AND THE FIX FAILED, CAUSING REPLACEMENT OF THE STEERING COLUMN, COSTING AN ADDITIONAL $1200 ON TOP OF THE $500+ FOR THE FIRST FAILED FIX. ATTACHED RECEIPT FOR ENTIRE REPAIR OF A RECALL THAT DIDN'T GET FIXED THE FIRST TIME.
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Mar 11, 2016 - Green Valley, AZ - Steering
TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. AFTER STARTING THE VEHICLE, A POWER STEERING FAILURE MESSAGE DISPLAYED AND THE STEERING WHEEL BEGAN TO VIBRATE AT SPEEDS LESS THAN 35 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING TORQUE ANGLE SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER A RECALL FOR THE SAME FAILURE. THE VIN AND NHTSA CAMPAIGN NUMBER WERE UNKNOWN. THE FAILURE MILEAGE WAS 120,900. UPDATED 04/14/16 THE CONSUMER STATED THE WAS A COMPUTER SOFTWARE UPDATE BUT NO REPAIR WAS MADE TO THE VEHICLE.
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Feb 16, 2016 - Marietta, GA - Steering
TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING LOST POWER FOR A FEW SECONDS AND THEN RETURNED TO NORMAL. THE FAILURE RECURRED TWO DAYS LATER, WHILE THE CONTACT'S DAUGHTER WAS IN REVERSE. THE STEERING LOST POWER COMPLETELY WITHOUT WARNING. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO PREVIOUSLY REPAIRED THE VEHICLE ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE DEALER STATED THAT THE RECALL REPAIR WAS ALREADY PERFORMED AND THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.
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Feb 05, 2016 - Oconomowoc, WI - Steering
BEFORE THE TORQUE SENSOR RECALL, MY POWER STEERING WENT OUT INTERMITTENTLY SOMETIMES ACCOMPANIED BY THE STOP SAFELY NOW RED TRIANGLE. UPON BEING NOTIFIED OF THE RECALL I TOOK THE VEHICLE TO JACK SAFRO FORD IN OCONOMOWOC, WISCONSIN TO COMPLETE THE RECALL. I WAS TOLD MY VEHICLE REQUIRED THE EASIER FIX AND THE DEALER DIDN'T REPLACE THE TORQUE SENSOR. WITHIN A FEW MONTHS MY POWER STEERING STARTED GOING OUT INTERMITTENTLY AGAIN. IT STARTED GOING OUT MORE OFTEN AND I ALSO NOTICED THAT THE CAR WOULD NOT START FIRST TRY. USUALLY I HAD TO TURN THE IGNITION 3-4 TIMES TO GET THE VEHICLE TO START. IN THE PAST MONTH MY POWER STEERING IS NOW COMPLETELY OUT. IT IS A VERY DANGEROUS SITUATION AS IF A CAR WENT OVER THE CENTER LINE OR A DEER OR ANIMAL WERE TO GO IN FRONT OF ME I WOULD NOT BE ABLE TO REACT QUICKLY WITHOUT POWER STEERING. ALSO, IT IS SO HARD TO PULL INTO PARKING SPACES AND TURN THE WHEEL THAT I HAVE TO SEE A DOCTOR BECAUSE I AM HAVING SHARP PAIN IN MY SHOULDERS. WE TOOK THE CAR TO JACK SAFRO THIS WEEK AND THEY TOLD US THEY WOULD TALK TO FORD. ALL THEY DID WAS TRY TO RESET COMPUTER AND THE STEERING IS STILL COMPLETELY OUT. THEY SAID FORD WOULD NOT COVER IT AND GAVE US THE 800 NUMBER TO COMPLAIN. SO NOW I AM STUCK WITH AN UNSAFE CAR AND I HAVE A GRANDSON I NEED TO TRANSPORT SOME DAYS. WHY IN THE WORLD CAN'T THE DEALER REPLACE THE TORQUE SENSOR IF THAT WAS THE RECALL AND WHAT IS NEEDED TO REPAIR MY CAR? WHY DOES IT HAVE TO ISSUE CERTAIN CODES? CAN'T THE DEALER SEE FOR THEMSELVES THERE IS NO POWER STEERING DUE TO THE FACT THAT THEY NEVER DID THE PROPER VEHICLE RECALL REPAIR? I AM BAFFLED! OUR SON JUST PURCHASED A FORD TRUCK AND MY HUSBAND ALSO OWNS ONE SO WE HAVE 3 FORDS IN OUR DRIVEWAY!
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Jan 28, 2016 - Elkridge, MD - Steering
TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. IN ADDITION, THE CONTACT MENTIONED THAT THE VEHICLE DID NOT EXPERIENCE ANY FAILURE PRIOR TO THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.
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Jan 28, 2016 - Elkridge, MD - Steering
RECEIVED RECALL NOTICE FOR STEERING ISSUE. NO ISSUES WITH STEERING PRIOR TO RECALL. SOFTWARE UPDATE PERFORMED. 4 MONTHS NO ISSUES. THEN STEERING WHEEL BEGAN MODERATE SHAKING UPON START, DRIVING AND IDLING. SEVERAL DAYS LATER 'POWER STEERING ASSIST FAULT' APPEARED IN MESSAGE CENTER. SHAKING CONTINUED BUT NO IMMEDIATE LOSS OF POWER. TWO DAYS FOLLOWING ON THE HEELS OF MAJOR SNOWSTORM, ALL POWER STEERING LOST. CONTACTED FORD DIRECTLY, THEY INSTRUCTED ME TO SCHEDULE SERVICE APPOINTMENT. THEY CLAIMED THAT CODES CAN BACK AS TORQUE SENSOR AND NOTHING TO DO WITH POWER STEERING ISSUE.
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Jan 27, 2016 - Santa Monica, CA - Steering
TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL BEGAN TO SHAKE VIOLENTLY AND AN ABNORMAL NOISE WAS HEARD. THE POWER STEERING ASSIST FAULT LIGHT ILLUMINATED. THE FAILURE OCCURRED RANDOMLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.
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Jan 27, 2016 - Union City, CA - Steering
TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHILE DRIVING APPROXIMATELY 25 MPH, THE POWER STEERING SEIZED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN. UPDATED 04/08/16
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Jan 26, 2016 - La Plata, MD - Steering
2008 FORD ESCAPE HYBRID. WELL MAINTAINED, ALWAYS TAKEN IN FOR ANY AND ALL REPAIRS/MAINT/RECALLS. RECALL # 14S05 WAS ATTENDED TO IN 2015 , BY WAY OF REPROGRAMMING. AFTER THIS "REPAIR", WE COMPLAINED OF LOSS OF STEERING RADIUS, WAS TOLD THAT WAS NOT POSSIBLE AND THAT IT WAS FINE. FAST FORWARD TO JANUARY OF THIS YEAR, WRENCH LIGHT COMES ON, NO POWER STEERING AT ALL. OUR DEALERSHIP SAYS IT IS THE SAME ITEM AS RECALL AND SHOULD BE FIXED BY FORD CORP. FORD CORP SAID NO, SINCE ITS 7 YEARS OLD. THE LAW SAYS 10 YEARS FROM RECALL OR PURCHASE.. BECAUSE THEY REPROGRAMMED IT, THEY MAY NOT BE RESPONSIBLE FOR ANY THING ELSE THAT GOES WRONG, EVEN IF IT IS THE SAME ISSUE. A KNOWN ISSUE. VERY UNSAFE, AND NOT SOMETHING THE CONSUMER CAN DAMAGE ON THEIR OWN. THIS WILL COST US BETWEEN 500 TO 2,500 DOLLARS TO REPAIR. SEEMS THAT A KNOWN PROBLEM SHOULD BE COVERED FOR MORE THAN A YEAR OUT FROM THE RECALL. IT FAILED SIX MONTHS AFTER THE RECALL WAS CLOSED, WHICH WAS ONLY OPEN FOR A YEAR. THE LOSS OF ABILITY TO STEER WAS TREMENDOUS . ALMOST IMPOSSIBLE. NOT SAFE TO DRIVE, AS THE EFFORT REQUIRED STEER WOULD PREVENT THE ABILITY TO AVOID A SITUATION COMPLETELY. MY VEHICLE IS USELESS AT THIS TIME. THE OPEN INVESTIGATION DP15001, SHOWS WHAT A TRUE PROBLEM THIS IS . VERY DANGEROUS. MANY PEOPLE ARE HAVING THIS FAILURE WHILE ACTIVELY DRIVING. IT WOULD APPEAR THAT FORD NEEDS TO RE ADDRESS THIS ISSUE. MY VEHICLE REPAIR LIGHT CAME ON WHILE DRIVING. THE FAILURE OCCURRED AFTER I HAD PARKED AND TURNED IT OFF. ONCE I RESTARTED THE VEHICLE, I HAD LOST ALL POWER STEERING . I WAS 60 MILES FROM HOME, SO I WAS FORCED TO DRIVE IT IN THAT CONDITION.
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Nov 23, 2015 - Orlando, FL - Steering
IN 2012, I WAS DRIVING ON FREEWAY AT APPROX 70MPH WHEN I HEARD THE WARNING SOUND AND RED LIGHT WARNING ME TO "STOP SAFELY NOW." I HAD TO CROSS FOUR LANES OF TRAFFIC AND BARELY GOT TO THE SHOULDER BEFORE THE POWER SHUT DOWN COMPLETELY. I WAITED AND IT RESTARTED, BUT IT DID IT TWO MORE TIMES BEFORE I REACHED MY DESTINATION. I CALLED AND TOOK MY VEHICLE FOR REPAIR, WHICH WAS DETERMINED TO BE THE COOLANT PUMP (COST $1010.96). THE NEXT YEAR A RECALL FOR THIS ISSUE OCCURRED AND I WAS REFUNDED THE COST FOR REPAIR. TODAY, 2015, THE SAME ISSUE OCCURRED. THIS TIME I HAD JUST PULLED OFF FROM A TRAFFIC LIGHT MAKING A U-TURN, SO TRAVELING MAYBE 10 MPH WHEN I GOT THE SAME SOUND AND WARNING RED LIGHT AS I FELT THE ENGINE LOSING POWER. I GOT THROUGH THE BUSY INTERSECTION AND SAFELY TO THE SHOULDER. I IMMEDIATELY DROVE THE VEHICLE TO THE DEALERSHIP. THIS TIME I WAS TOLD THE ISSUE WAS THE THROTTLE BODY. IT WAS CLEANED AND REPROGRAMMED (COST $369.15; I WAS TOLD MY VEHICLE IS NOT IN THE VIN# GROUP). WHILE THE COSTS HAVE BEEN HIGH FINANCIALLY, WE ARE MOSTLY CONCERNED ABOUT THE POTENTIAL COSTS FROM HAVING THE VEHICLE SUDDENLY LOSE POWER AND SHUT DOWN. BOTH TIMES I HAVE BEEN VERY LUCKY TO AVOID CRASHES. SAME SYMPTOMS, DIFFERENT DIAGNOSES; CONCERNED ABOUT WHAT MIGHT HAPPEN NEXT.
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Nov 18, 2015 - Tampa, FL - Steering
TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SHOOK WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND THE ABS WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 134,000.
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Sep 24, 2015 - San Francisco, CA - Steering
IMMEDIATELY AFTER FORD DEALER PERFORMED STEERING RECALL, THE VEHICLE HAS NO POWER ASSIST AT LOW SPEED TIGHT TURNS( I.E. PARKING LOT, U TURNS). I'VE RETURNED IT TO ANOTHER FORD DEALER WITH NO RESOLUTION TO THE PROBLEM.
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Sep 04, 2015 - Oakland , NJ - Steering
TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHILE DRIVING AT APPROXIMATELY 55 MPH APPROACHING AN EXIT RAMP, THE STEERING BECAME TIGHT AND BEGAN TO FAIL. THE POWER STEERING RETURNED TO NORMAL AFTER THE VEHICLE WAS TURNED OFF AND RESTARTED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
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Jun 17, 2015 - Los Angelos , CA - Steering
TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHILE DRIVING APPROXIMATELY 10 MPH AND ATTEMPTING TO MAKE A LEFT TURN, THE POWER STEERING SEIZED WITHOUT WARNING. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
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Jun 04, 2015 - Arcadia, OK - Steering
MY 2008 FORD ESCAPE HYBRID HAS A POWER STEERING RECALL OUT. THE VEHICLE WAS TAKEN IN TO A LOCAL DEALERSHIP TO BE REPAIRED IN ACCORDANCE WITH THE RECALL. HOWEVER, WITHIN THREE DAYS THE POWER STEERING SHUT OFF WITHOUT WARNING. THE POINT OF THE RECALL WAS TO ADDRESS THIS ISSUE OF SUDDEN POWER STEERING SHUTOFF WITHOUT WARNING. AFTER TALKING WITH THE DEALERSHIP, THEY ACKNOWLEDGED THAT THE RECALL DOES NOT ADEQUATELY ADDRESS THE PROBLEM AND MULTIPLE CUSTOMERS HAVE COMPLAINED THAT THE POWER STEERING IS STILL FAILING AFTER BEING "FIXED" IN ACCORDANCE WITH THE RECALL. THERE ARE 1.1 MILLION VEHICLES AFFECTED BY THIS RECALL AND FORD HAS YET TO PROPERLY ADDRESS THE ISSUE. THIS RECALL HAS BEEN IN EFFECT SINCE MAY 2014 AND THE PROBLEM IS NOT BEING FIXED.
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May 22, 2015 - St Helena, CA - Steering
I EXPERIENCED THE "SUDDEN LOSS OF POWER STEERING". TOOK CAR INTO SERVICE AND THEY ARGUED WITH ME BUT FINALLY FOUND AND REPAIRED THE ISSUE. THIS WAS ABOUT 2 YEARS AGO. I THINK I WAS CHARGED FOR THE REPAIR. CAN I GET MY MONEY BACK FROM THE SERVICE DEPT SINCE THE WAS IDENTIFIED AS A DEFECT?
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Apr 20, 2015 - Dandridge , TN - Steering
MAY 2014 RECALL INVOLVED THE POWER STEERING CONTROL MODULE AND TORQUE SENSORS THAT COULD CAUSE LOSS OF POWER STEERING MAKING IT DIFFICULT TO STEER. I HAD BEEN NOTICING SLIPPING IN MY STEERING WHEEL WITH SLIGHT PULLING TO OPPOSITE SIDE. IT HAPPENED IN STRAIGHT DRIVING CONDITION SUCH AS INTERSTATES BUT SEEMED MORE NOTICEABLE AS I WAS NAVIGATING A CURVE. I TOOK IT TO MY FORD DEALERSHIP WITH A RECALL NOTICE I HAD AND TOLD THEM I WAS HAVING THESE PROBLEMS AND CONCERNED. THEY CHECKED IT OUT AND TOLD ME THEY HAD RESET A POWER STEERING CONTROL MODULE AND SENT ME ON MY WAY. IT SEEMED ALITTLE BETTER AT FIRST BUT THEN STARTED NOTICING AGAIN SAME PROBLEM. 10 MONTH LATER I TOTALLY LOSS MY POWER STEERING WHILE DRIVING HOME WITH MY FAMILY. IT BECAME DIFFICULT TO STEER AND I ALMOST HIT A TRUCK COMING AROUND CURVE. TOOK IT BACK TO MY FORD DEALERSHIP WAS TOLD TORQUE SENSOR GONE OUT AND FORD SERVICE DEPARTMENT SAYS CALL RECALL HOT LINE STAYING THEY FELT SHOULD BE TAKEN CARE OF UNDER RECALL SINCE I HAD BEEN IN WITH IT BEFORE AND TORQUE SENSOR WAS PART OF RECALL. I CALL HOT LINE SET UP CASE AND WAS DENIED BY FORD SAYING AT THE TIME OF SERVICE DURING FIRST RECALL VISIT I MADE THEY HAD FOUND NO DEFAULTS SO THEY ONLY RESET POWER STEERING CONTROL MODULE AND CLOSED RECALL OUT ON MY ESCAPE. I AM OUTRAGED THAT FORD DID NOT TAKE INTO CONSIDERATION THEIR ON CERTIFIED MECHANICS AND STAFF WHO ADVISES ME THAT THIS PROBLEM SHOULD HAVE BEEN DETECTED AND FIXED WITH MY VISIT THAT I HAD BEEN HAVING PROBLEMS. INSTEAD THIS CONTINUED TO ESCALADE UNTIL I TOTALLY LOST POWER STEERING THAT COULD HAVE CAUSED WRECK AND ENDING BADLY. I FEEL FORD HAS TAKEN RECALL EFFORTS AS CHEAP AS POSSIBLE WITH RESETTING THESE POWER STEERING CONTROL MODULES RATHER THAN TAKING EXTRA STEPS IN REPLACING TORQUE SENSORS THAT WERE PART OF.
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Mar 08, 2015 - Dacula, GA - Steering
PARKED THE CAR AT NIGHT, NEXT MORNING THE POWER STEERING DIDN'T WORK AT ALL.
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Feb 13, 2015 - Foster City, CA - Steering
TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE CONTACT WAS ABLE TO VEER TO THE RIGHT AND STOP THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 300,000.
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Feb 12, 2015 - Fairbanks, AK - Steering
LOCAL FORD DEALER COMPLIED WITH FORD RECALL NOTICE TWO MONTHS AGO ON STEERING COLUMN. THEY SAID THERE WERE NO PROBLEMS WITH THE SENSOR. LAST WEEKEND, "POWER STEERING ASSIST FAULT" LIGHT CAME ON. NEVER BEFORE HAND A PROBLEM WITH STEERING OR HAD EVER SEEN THIS INDICATOR LIGHT. WITHIN 24 HOURS OF FIRST SEEING THE WARNING LIGHT, THE POWER STEERING FAILED COMPLETELY. I TOOK IT TO THE DEALER YESTERDAY. THIS MORNING THE DEALER TELLS ME I NEED TO REPLACE THE STEERING COLUMN, TO BE PAID FOR BY ME PERSONALLY, AS IT IS NOT COVERED BY THIS RECALL (WHICH INCIDENTALLY STATED IT WOULD REPLACE THE STEERING COLUMN IF NECESSARY). APPROX. COST $1200, WHICH I HAVE AUTHORIZED. GOOGLING AROUND THE INTERNET, IT SEEMS I AM NOT ALONE.
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Jan 30, 2015 - Denver, CO - Steering
TL CONTACT OWNS A 2008 FORD ESCAPE HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO THE STEERING WHEEL IN ORDER TO TURN THE VEHICLE. IN ADDITION, THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT THE POWER STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
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Jan 29, 2015 - Denver, CO - Steering
TL CONTACT OWNS A 2008 FORD ESCAPE HYBRID. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE FAILURE MILEAGE WAS 81,000.
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Jan 05, 2015 - Santa Barbara, CA - Steering
TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE POWER STEERING FAILED CAUSING THE STEERING WHEEL TO SEIZE. THE VEHICLE WAS PREVIOUSLY TAKEN TO THE DEALER WHERE THE TECHNICIANSMADE UNKNOWN REPAIRS TO THE VEHICLE. THE PROBLEM DID NOT RECUR UNTIL RECENTLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.
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Nov 20, 2014 - Passaic, NJ - Steering
TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. THE CONTACT STATED THE VEHICLE STALLED INTERMITTENTLY. THE CONTACT MENTIONED THAT A KNOCKING NOISE EMITTED FROM THE STEERING COLUMN AS THE POWER STEERING SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE CONTACT'S VEHICLE WAS AFFECTED BY RECALL NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS REPAIRED. HOWEVER, THE SECOND DAY AFTER THE SOFTWARE WAS REPROGRAMMED THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO DIAGNOSED THAT THE ENTIRE STEERING COLUMN NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 117,540.
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Nov 19, 2014 - Shreve, OH - Column
TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
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Nov 18, 2014 - Goose Creek, SC - Steering
CAR STEERING JUST STOPPED WORKING AND CAR BECAME ALMOST IMPOSSIBLE TO STEER. ALMOST HAD ACCIDENT. TOOK IT TO FORD DEALER SHIP AND THEY WILL CHARGE OVER $900.00 TO REPAIR AND TAKE 2 DAYS. STEERING COLUMN MUST BE REPLACED ACCORDING TO FORD DEALER.
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Nov 12, 2014 - Orland Park, IL - Steering
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING AND EXCESSIVE FORCE WAS REQUIRED. THE VEHICLE WAS MERGED TO SIDE OF THE ROAD WHERE IT WAS TURNED OFF AND RESTARTED. THE VEHICLE RESUMED NORMAL FUNCTION BUT THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN INFORMED THE CONTACT THAT THEY WOULD ONLY UPDATE THE SOFTWARE AND COULD NOT REPLACE THE PSCM. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR A DIAGNOSIS AND THEY STATED THAT THE PSCM NEEDED TO BE REPLACED. HOWEVER, THE PART COULD NOT BE REPLACED UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT OFFER FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
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Oct 27, 2014 - Upper St. Clair, PA - Steering
THIS WAS ALREADY REGISTERED ON THIS WEBSITE, ALTHOUGH NO ONE HAS CONTACTED ME. I HAVE ALSO BEEN IN CONTACT WITH SARAH MCSHANE. THIS IS IN REFERENCE TO RECALL 14V-284/14S05, WHERE FORD ESCAPE AND MARINERS LOSE THEIR POWER STEETING. OUR VEHICLE ACTUALLY LOST ITS PS A COUPLE OF WEEKS BEFORE THE RECALL. WE TOOK THE VEHICLE TO WASHINGTON (PA) FORD. THEY HAD TO REPLACE OUR IGNITION TO GET THE RECALL CODE. ONCE THEY DID THAT, THEY COMPLETED STEP 1 OF THE RECALL TO REPROGRAM THE POWER STEERING MODULE. AT THAT POINT, WASHINGTON FORD CLOSED OUT THE RECALL, SAYING THAT IT WAS FIXED. THIS WAS BEFORE I WAS ABLE TO TEST THE VEHICLE. AS SOON AS I DROVE OFF OF THE LOT, THE PS CONTINUED TO TURN OFF AND ON. TO THIS DAY (4 MONTHS LATER), THE PS CONTINUES TO TURN OFF AND ON AT RANDOM, ACCOMPANIED BY A LOUD CLICK FROM THE STEERING COLUMN. WOLTZ AND WIND FORD LET US KNOW THAT THEY CONTACTED FORD CORPORATE, AND THEY WERE TOLD THAT NO WORK COULD BE DONE ON THE RECALL, SINCE IT WAS CLOSED. THIS SEEMS LIKE AN ERROR, AND WE NEED TO HAVE OUR RECALL OPENED BACK UP. PLEASE CONTACT ME ASAP TO HELP ME FROM WRECKING. NUMEROUS TIMES, I HAVE BEEN GOING 60 OR 70 MPH ON THE HIGHWAY WHEN THIS HAS HAPPENED, RESULTING IN NEAR DEATH. THIS CANNOT BE SAFE OR A RESPONSIBILITY OF ME, THE OWNER.
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Sep 12, 2014 - Washington , DC - Steering
I HAD MY 2008 FORD ESCAPE HYBRID SERVICED AT KOONS FORD AFTER RECEIVING SAFETY RECALL 14S05 FROM FORD MOTOR COMPANY. THE RECALL IS TO REPAIR A POTENTIAL SAFETY ISSUE RELATED TO THE ELECTRIC POWER STEERING SYSTEM. AFTER RECEIVING THE REPAIR TO CORRECT THE ISSUE IN SAFETY RECALL NOTICE 14SO5, MY VEHICLE DEVELOPED STEERING / SUSPENSION PROBLEMS. AT HIGHWAY SPEEDS THE STEERING ON THE FORD ESCAPE IS NOW VERY SENSITIVE CAUSING THE VEHICLE TO FEEL UNSTEADY AT TIMES. (IF FEELS LIKE IT IS SWAYING SLIGHTLY FROM SIDE TO SIDE.) WE FIRST NOTICED THE ISSUE WITHIN A WEEK OF HAVING THE REPAIR DONE. AS WE CARAVANNED TO OUR SUMMER VACATION, MY WIFE WAS DRIVING BEHIND ME ON THE HIGHWAY. AT A REST STOP SHE ASKED IF I WAS TIRED AND HAVING TROUBLE DRIVING. SHE INFORMED THAT FROM HER VANTAGE POINT IT LOOKED LIKE THE CAR WAS SWERVING. I WAS WELL RESTED AND SHARED WITH HER THAT IT ALSO FELT AS THOUGH THE STEERING / SUSPENSION WAS LOOSE. WE HAVE ALSO NOTICED, AT LOW SPEEDS, THAT THE STEERING WHEEL HAS MORE PLAY TO IT NOW.
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Jul 22, 2014 - Broomall, PA - Steering
I WAS MAKING A CORNER AT APPROXIMATELY 40 MPH WHEN MY POWER STEERING GAVE OUT. IF I HAD NOT BEEN A WRESTLING COACH, I WOULD HAVE HAD AN ACCIDENT. IF MY WIFE HAD BEEN DRIVING, THERE WOULD HAVE BEEN AN ACCIDENT. I IMMEDIATELY GOT MYSELF TO THE DEALERSHIP, WHERE THEY HAD TO REPLACE THE ENTIRE STEERING COLUMN BECAUSE OF A BROKEN PART. I HAVE HAD TWO FRIENDS WHERE THIS HAS HAPPENED. I JUST RECENTLY RECEIVED A RECALL NOTICE 14S05/NHTSA RECALL 14V-284. I WENT TO THE DEALERSHIP AND FOUND OUT THE RECALL WHICH AFFECTS THE STEERING MECHANISM IS A COMPUTER PROGRAM THAT PRODUCES THE SAME EFFECT AND NOT A STRUCTURAL PROBLEM OF THE STEERING COLUMN. I AM HAVING THE REPAIR DONE TODAY, BUT I AM CONCERNED THAT THERE MAY BE OTHER DANGEROUS STRUCTURAL PROBLEMS OUT THERE WITH THE STEERING COLUMN. MY EXPERIENCE HAS NOT BEEN UNIQUE.
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Jul 19, 2014 - Oakley, CA - Steering
12/26/2012 I WAS MAKING A U-TURN AND MY STEERING WHEEL LOCKED UP. ALMOST HIT THE LIGHT POST, ANOTHER CAR, ALMOST RAN UP ON THE CURB AND ALMOST HIT A ROCK/BOULDER SIGN. PROBLEM WENT AWAY ONCE I RESTARTED CAR. CAR SAT IN MECHANIC SHOP FOR WEEKS, DUE TO BACK ORDER, AND WAS FINALLY FIXED. A NEW STEERING COLUMN COST ME $1064.35 - I ALSO HAVE THE ORIGINAL PART. 10/26/13 I WAS DRIVING ON FREEWAY, AT MIDNIGHT, AND WAS TWO HOURS AWAY FROM MY HOUSE. MY CAR KEPT SLIPPING AND THE STEERING WHEEL WAS LOOSE. I ALMOST HIT THE FREEWAY MEDIAN MULTIPLE TIMES, ALMOST HIT MULTIPLE CARS, AND ALMOST SPUN OUT WHILE ON MY DRIVE HOME THAT NIGHT. I DID NOT HAVE A TOW TRUCK COME BECAUSE STATE FARMS COMPUTERS WERE DOWN AND I'D HAVE TO PAY $69 A MILE IF A TOW CAME- AND I WAS STILL TWO HOURS AWAY FROM HOME. I TOOK MY CAR TO MY MECHANIC THE NEXT DAY AND WAS TOLD, AGAIN, THAT I AM LUCKY TO BE ALIVE. MY U-JOIN WAS COMPLETELY BROKEN AND WAS TOLD THAT THIS IS ALSO RELATED FOR THE STEERING COLUMN. I PAID ANOTHER $287.06 AND HAD A NEW U-JOINT PLACED. I CONTACTED FORD ABOUT THIS STEERING PROBLEM, WHEN MY COLUMN HAD TO BE REPLACED, AND THEY TOLD ME THAT THEY HAVE NO DOCUMENTED REPORTS OF AN ISSUE AND THAT THERE IS NO RECALL. THE INTERNET STATES OTHERWISE, AND I READ THOUSANDS OF ACCOUNTS OF PEOPLE GETTING INTO ACCIDENTS DUE TO THEIR STEERING WHEEL LOCKING UP.
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Jul 01, 2014 - Hoffman Estates, IL - Steering
WHILE DRIVING IN A RESIDENTIAL STREET AT 30 MILES PER HOUR THE STEERING WHEEL LOCKED UP FOR ABOUT THREE SECONDS DURING A DECELERATION PERIOD APPROACHING A STOP SIGN. THIS OCCURRED WHILE TRYING TO MOVE THE VEHICLE SLIGHTLY TO THE LEFT IN THE CENTER OF THE LANE CORRECTION.
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Jun 17, 2014 - Pittsburgh, PA - Steering
MY VEHICLE IS PART OF THE FORD RECALL FOR THE POWER STEERING CONTROL MODULE. FORD IS REFUSING TO COVER IT, EVEN THOUGH OUR VIN IS REPORTED ON FORD'S RECALL WEBSITE AS PART OF THE RECALL.
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May 13, 2014 - Lee, NH - Steering
CAR GOES LIMP. FORD HAS TSB 08-24-05. MECP FAILS. POOR DESIGN. HAS GONE LIMP ON ME ~8 TIMES. EACH TIME CAR DRIFTS TO A STOP REGARDLESS OF LOCATION, SPEED, ETC...(EG, CAN BE GOING 75MPH ON HIGHWAY) AND IT GOES LIMP. CANNOT MOVE AFTERWARDS FOR MINUTES. MANY CASES OF THIS HAPPENING HAVE BEEN REPORTED. TSB 08-24-5 STATES THAT SOME 2005-2008 ESCAPE HYBRID AND 2006-2008 MARINER HYBRID VEHICLES MAY EXHIBIT A RED TRIANGLE LIGHT AND CODES INDICATING A TRANSAXLE OVERTEMP. THIS CONDITION MAY RESULT IN REDUCED POWER AS THE SYSTEM ACTIVATES FAIL SAFE OPERATION. CODES P1A0E, P1A0F, P0A3C, P0A3E, P0A7A, P0A7C AND P1A0D MAY ALSO BE SET.
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Apr 29, 2014 - Brooklyn, NY - Steering
THE POWER STEERING LOCKED UP ON ME AS I WAS DRIVING MAKING IT IMPOSSIBLE TO DRIVE THE CAR. I WAS ABLE TO PULL OVER AND STOP THE CAR BECAUSE I HAPPEN TO BE DRIVING VERY SLOWLY AT THE TIME AND SHUT OFF THE CAR AND THEN RESTARTED IT. AFTER I RESTARTED IT THE STEERING WORKED FINE. I LOOKED ONLINE TO SEE WHY THAT WOULD HAPPEN AND I FOUND 302 OTHER PEOPLE COMPLAINING OF THE SAME PROBLEM HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2008/FORD/ESCAPE/STEERING. THE COMPLAINTS SAY THAT THIS WILL HAPPEN MORE AND MORE FREQUENTLY AND CAN HAPPEN WHEN DRIVING ON THE HIGHWAY. FORD IS NOT DOING A RECALL APPARENTLY EVEN THOUGH THIS LACK OF STEERING HAPPENS WITH NO WARNING AS PEOPLE ARE DRIVING AT HIGH RATES OF SPEED. THIS IS VERY DANGEROUS!
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Apr 20, 2014 - Los Angeles, CA - Steering
DRIVING UP A SLIGHT HILL THROUGH A GRADUAL S CURVE WITH A SUDDEN LOSS OF THE POWER STEERING. AT THE TOP OF THE HILL THE POWER RETURNED. I AM FILING THIS BECAUSE I NOTICED THAT THERE ARE QUITE A FEW REPORTS OF INCIDENTS SIMILAR TO THIS WITH THE 2008 ESCAPE. IT COULD BE VERY DANGEROUS.
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Apr 04, 2014 - Eden Prairie, MN - Steering
POWER ASSISTED STEERING LOCKED UPON STARTING THE CAR, THIS HAS HAPPENED EVERY TIME I START MY CAR AND I HAVE TO RESTART MY CAR 6+ TIMES TO GET MY STEERING TO UNLOCK. THE STEERING WHEEL SHAKES AT STOPLIGHTS AND IS FAVORING THE LEFT WHEN DRIVING STRAIGHT. WHEN THE STEERING IS LOCKED IT IS NEAR IMPOSSIBLE TO TURN THE CAR. I HAVE TO WORRY EVERY DAY THAT THE CAR MIGHT LOCK UP ON THE FREEWAY WHEN I AM DRIVING TO WORK. I HAVE SEEN HUNDREDS OF OTHER REPORTS LIKE THIS ON THE INTERNET YET NO RECALL...
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Mar 24, 2014 - Milan, IL - Steering
LOST POWER STEERING TOTALLY ON MY FORD ESCAPE. NO WARNING LITES WERE DISPLAYED. HAVE HAD THE STEERING STOP A FEW TIMES BEFORE AND STOPPED VEHICLE AND RESTARTED AND NO PROBLEMS. PER FORD WHEN I ASKED IN PAST IT WAS SOMETHING TO DO WITH THE SENSOR LOCATED IN STEERING COLUMN BUT NOTHING SHOWED UP IN THE COMPUTER. I HAVE EMAILED FORD AND RECEIVED A RESPONSE THAT THERE IS NO RECALL OR FINANCIAL ASSISTANCE TO REPAIR PROBLEM. THEY RECOMMEND I SAVE THE RECEIPT OF ABOUT $1700.00. IN CASE THEY DO A RECALL LATER.
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Mar 19, 2014 - Escalon, CA - Steering
SEVERAL TIMES SINCE BUYING MY CAR IN NOV 2013 MY STEERING WHEEL HAS LOCKED UP ON ME SO THAT IT IS EXTREMELY DIFFICULT TO TURN THE WHEEL, TYPICALLY WHEN TURNING A CORNER, ALMOST CAUSING ACCIDENTS. I HAVE BEEN VERY LUCKY THAT THERE WERE NO OTHER VEHICLES AROUND SINCE I WAS UNABLE TO PULL COMPLETELY OVER IN ONE CASE AND I WAS UNABLE TO COMPLETE THE TURN IN MY OWN LANE IN ANOTHER. I AM VERY WORRIED THAT THIS WILL HAPPEN IN TRAFFIC AND MYSELF AND OTHERS COULD BE INJURED OR EVEN KILLED. AND NEITHER FORD OR WARRANTY COMPANY IS WILLING TO REPAIR/REPLACE.
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Mar 18, 2014 - Studio City, CA - Steering
I STOPPED AT A STOP SIGN AND ATTEMPTED TO TURN LEFT UP A HILL. THE STEERING LOCKED AND FOR A SECOND OR TWO I COULDN'T TURN AND WAS AFRAID I WOULD CRASH INTO THE HILLSIDE. AFTER BRAKING THE STEERING COLUMN UNLOCKED. I TOOK IT TO THE DEALER AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM SO THEY RECOMMEND REPLACING THE WHOLE COLUMN AT MY EXPENSE.
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Mar 17, 2014 - Asheville , NC - Steering
THIS HAS HAPPENED MULTIPLE TIMES.... WHILE DRIVING SLOW (5-10 MPH) AND TURNING, POWER STEERING GOES OUT MAKING IT EXTREMELY DIFFICULT TO TURN THE WHEEL. THIS HAS RESULTED IN NEAR HEAD-ON COLLISIONS MORE THAN ONCE WHEN THE TURNING RADIUS COULD NOT BE MAINTAINED AND I DRIFTED OVER INTO ONCOMING TRAFFIC. THIS IS A MAJOR SAFETY CONCERN THAT MANY OTHERS WITH THESE ELECTRIC POWER STEERING ESCAPE HYBRIDS HAVE HAD. I WILL NOT LET MY WIFE DRIVE THE VEHICLE NOW UNTIL WE HAVE SAVED ENOUGH TO FIX THE PROBLEM (QUOTED $1,400.00).
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Feb 25, 2014 - Palmer Lake, CO - Steering
STEERING WHEEL DEVELOPED EXCESS PLAY AND NOW PULSES AND VIBRATES WITH MINIMAL PRESSURE ON THE STEERING WHEEL. STEERING HAS NOT YET FAILED BUT TAKING CAR INTO THE DEALERSHIP TOMORROW. AFTER READING ABOUT SIMILAR PROBLEMS WITH FORD'S ELECTRONIC POWER ASSIST STEERING I'M NOW AFRAID TO DRIVE THE VEHICLE. OTHER PROBLEMS SEEM TO BE REPORTED AT SIMILAR MILEAGE TO OUR VEHICLE'S.
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Feb 23, 2014 - Wheatfield, IN - Steering
WHILE DRIVING THE CAR I CAME TO A STOP SIGN AND THE STEERING WHEEL STARTED TO VIBRATE AND JERK WHEN THE CAR WAS STOPPED. THIS CONTINUED FOR THE DRIVE TO WORK, AT EACH STOP THE STEERING WHEEL WAS MOVING. WHEN LEAVING WORK, AFTER STARTING THE CAR, FOUND THAT THERE WAS NO POWER STEERING. TURNED OFF THE CAR AND RE-STARTED IT, THE POWER STEERING CAME BACK. SINCE THAT TIME THE PROBLEM HAS BECOME MORE FREQUENT. SOMETIMES I HAVE TO RESTART THE CAR A FEW TIMES BEFORE THE STEERING ACTIVATES. WE JUST DROPPED IT OFF AT A DEALERSHIP FOR INSPECTION, OUR LOCAL GARAGE COULD GET NO HELP FROM FORD ON WHAT WAS REQUIRED FOR THE REPAIR OR WHAT THE COMPUTER CODES MEANT, OTHER THAN THEY WERE RELATED TO THE STEERING COLUMN. SO NOW WE ARE BEING TOLD BY FORD THAT THE REPAIR CAN RANGE FROM $600 TO $1,500.00 TO FIX THE PROBLEM, BUT THEY ARE NOT SURE WHAT IT IS, AND THAT THEY DO NOT BELIEVE WHAT WAS REPORTED ON THE INTERNET IS THE CAUSE. IF ALL OF THE SYMPTOMS MATCH THE OTHERS LISTED HOW CAN THE PROBLEM BE SOMETHING ELSE?
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Jan 20, 2014 - Northridge, CA - Steering
STOPPED AT INTERSECTION WAITING TO TURN LEFT. TURNED THE WHEEL LEFT TO MAKE THE TURN WHILE APPLYING THE ACCELERATOR. THE POWER STEERING SUPPORT WENT OUT, MAKING IT ALMOST IMPOSSIBLE TO TURN THE VEHICLE. THE WHEEL WAS PARTIALLY TURNED AND WOULD ESSENTIALLY NOT TURN ANY FURTHER. AT THE SAME TIME IT FELT LIKE THE BRAKES WERE NOT AS EFFECTIVE EITHER. AFTER APPROXIMATELY TWO SECONDS, POWER WAS RESTORED TO THE STEERING AND I WAS ABLE TO RECOVER AND COMPLETE THE TURN. THIS HAS HAPPENED THREE TIMES, ALL IN LEFT TURNS FROM A STOP WHILE ATTEMPTING TO BEGIN THE TURN. AFTER THE THIRD TIME I TOOK THE VEHICLE TO THE DEALER. THE FORD DEALER REPLACED COMPONENTS OF THE STEERING COLUMN IN AN ATTEMPT TO FIX THIS, AND SO FAR IT HAS NOT RETURNED.
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Dec 10, 2013 - Edgewater, MD - Steering
THE FIRST TIME THIS OCCURRED WAS APPROXIMATELY 5 MONTHS AGO (EST. 132K MILES) WHILE DRIVING IN CITY TRAFFIC, I SWERVED AND BRAKE QUICKLY TO AVOID A ROAD HAZARD (LARGE POTHOLE) ESTIMATED SPEED WAS UNDER 20 MPH. THE POWER STEERING FAILED AND THE VEHICLE CONTINUED TO RUN IN ELECTRIC (HYBRID) MODE AND WAS ABLE TO MUSCLE IT OFF TO THE SIDE OF THE ROAD. RESTARTING THE ENGINE RESOLVED THE ISSUE AND THE CAR HAS BEEN FINE UNTIL TWO WEEKS AGO. THE SECOND TIME WAS IN LATE NOVEMBER, MILEAGE 135K, WAS SLOWLY TURNING INTO A TRAFFIC CIRCLE AT APPROX. 10 MPH, WITHOUT WARNING POWER STEERING FAILED THE SAME AS THE PREVIOUS TIME. I WAS ABLE TO STOP AND RESTART THE CAR WHICH RESTORED THE POWER STEERING. AFTER THE SECOND EXPERIENCE I DID SOME RESEARCH ONLINE AND AM SEEING THAT THIS IS A KNOWN ISSUE AND HAS BEEN REPORTED TO YOUR AGENCY (THREE DIFFERENT WEB SITES WITH MULTIPLE COMPLAINTS). I FIND IT HARD TO BELIEVE THAT A RECALL HAS NOT REQUIRED - SOMEONE WILL GET HURT IF THIS HAPPENS AT HIGHWAY SPEED TO AN INEXPERIENCED DRIVER. I HAVE WORKED AS A PROFESSIONAL MECHANIC AND HAVE A DECENT COMPREHENSION OF VEHICLE SYSTEMS (1974 - 1995), MY COMMENTS ARE BASED ON YEARS OF EXPERIENCE. I HAVE NOT VERIFIED THIS, BUT ONE OF THE WEB POSTS STATES THAT TOYOTA EXPERIENCED THE SAME ISSUE AND DID A RECALL. HTTP://WWW.ESCAPE-CITY.COM/VIEWTOPIC.PHP?F=38&T=21918&P=316290&HILIT=STEERING+FAILURE#P316290 HTTP://WWW.GREENHYBRID.COM/DISCUSS/F26/LOSS-POWER-LEFT-TURN-29211/ HTTP://WWW.HYBRIDCARS.COM/FORUMS/SHOWTHREAD.PHP?100317-POWER-STEERING-FAILURE/PAGE5 I WILL APPRECIATE YOUR ATTENTION TO THIS SO THAT FORD WILL TAKE STEPS TO RECTIFY THIS DANGEROUS CONDITION. I HAVE NOT HAD ANY OTHER SAFETY CONCERNS WITH THIS VEHICLE SINCE WE PURCHASED IT NEW IN 2008. I PLAN TO REPORT THIS TO MY SENATOR, AND STATE OFFICIALS. PLEASE ADVISE THE BEST WAY TO MOVE FORWARD.
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Jul 23, 2013 - Arvada, CO - Steering
AFTER BACKING OUT OF MY GARAGE, I PUT MY VEHICLE IN DRIVE AND WENT TO TURN THE WHEEL TO POINT IT TO DRIVE DOWN THE ALLEYWAY AND SUDDENLY REALIZED I COULD NOT TURN THE FRONT WHEELS. I ALMOST HIT THE TREE BESIDE THE GARAGE AND HAD TO TAKE MY FOOT OFF THE GAS AND HIT THE BRAKES HARD. I TRIED AGAIN AND AGAIN TO TURN THE WHEELS AND COULD NOT FIGURE OUT WHAT HAD HAPPENED AS IT WAS FINE WHEN I DROVE IT AND PARKED IN THE GARAGE THE DAY BEFORE. I TURNED THE VEHICLE OFF AND RESTARTED AND FOUND I COULD BARELY STEER SO HAD TO BACKUP AND THEN GO FORWARD A COUPLE INCHES AT A TIME UNTIL AFTER ABOUT 30 TIMES BACK AND FORTH COULD LINE UP ENOUGH TO PULL STRAIGHT INTO THE GARAGE. THE VEHICLE IS STILL WAITING TO BE TOWED TO THE FORD DEALER FOR REPAIR. I HAD BEEN STARTING ON MY WAY TO THE AIRPORT TO PICK UP MY DAUGHTER, SON-IN-LAW AND THREE YEAR OLD GRANDDAUGHTER SO THANK HEAVENS THE POWER STEERING DID NOT GO OUT WHEN I WAS ON THE FREEWAY GOING TO OR FROM THE AIRPORT BECAUSE WE COULD HAVE LOST CONTROL AND BEEN KILLED.
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Apr 03, 2013 - Cleveland, OH - Steering
I WAS DRIVING ON THE FREEWAY AT APPROXIMATELY 60 MPH WHEN ALL OF A SUDDEN MY STEERING WHEEL TIGHTENED UP WHERE IT MADE IT VERY DIFFICULT TO MANEUVER. FORTUNATELY, IT WASN'T A BUSY DAY AND I WAS ABLE TO GET OFF TO THE SIDE OF THE ROAD. I'M CONFUSED WHY FORD HAS NOT ISSUED ANY RECALL ON THIS ISSUES BEFORE SOMEONE GETS KILLED. I UNDERSTAND MY VEHICLE HAS A LOT OF MILES, BUT 85 PERCENT OF MY MILES ARE FREEWAY MILES. MY RESOLUTION WAS TO SPEND $2,000.00 OUT OF POCKET AND HAVE THE ISSUE REPAIRED.
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Mar 29, 2013 - Wasilla, AK - Steering
FOR THE PAST TWO OR THREE WEEKS I HAVE NOTICED A PROGRESSIVELY WORSE SHAKING AND VIBRATING IN THE STEERING COLUMN, ESPECIALLY WHEN THE VEHICLE WAS COMING TO A STOP OR RESTING. ON THE 27TH OF MARCH, 2013 I STARTED THE VEHICLE AND THE STEERING WAS REALLY DIFFICULT, AS IN THE POWER ASSIST WASN'T HELPING. THE BRAKES WERE STILL WORKING FINE. WHEN I SHUT THE VEHILCE OFF AND RESTARTED IT, THE STEERING WAS BEING ASSISTED BY THE EPS AGAIN. THIS WAS THE FIRST TIME IT HAPPENED, BUT RESEARCHING THE PROBLEM IT SEEMS LIKE IT WILL GET PROGRESSIVELY WORSE.
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Feb 23, 2013 - Jersey City, NJ - Steering
WHILE COMING TO A STOP I FELT THE STEERING WHEEL GET TIGHT AND I NOTICED THAT THE VEHICLE HAD LOST IT'S POWER STEERING. I THEN NOTICED THE WRENCH LIGHT HAD ILLUMINATED. THIS IS A VERY DANGEROUS DEFECT IF THIS WERE TO HAPPEN GOING AROUND A CURVE OR MAKING A TURN IF COULD CAUSE AN ACCIDENT.
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Feb 20, 2013 - Richland, MO - Steering
I WAS DRIVING ALONG AND LOSS ALL POWER STEERING IT WAS VERY HARD TO TURN AROUND A CORNER AND IF I WAS GOING ANY FASTER I PROBABLY WOULD HAVE NOT MADE IT. I HAVE BEEN READING ONLINE THAT THIS IS NOT A RANDOM OCCURRENCE SEVERAL ESCAPE OWNERS HAVE HAD LOSS OF STEERING.
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Feb 06, 2013 - Altoona, IA - Steering
STEERING WHEEL HAS BEEN SHAKING WHEN CAR IS STOPPED AND AT LOW SPEEDS. POWER STEERING DOES NOT WORK AT TIMES WHEN CAR IS STARTED, I TURN IT OFF AND RESTART THE CAR AND IT WORKS. WHILE COMING TO A STOP AT AROUND 35 MPH THE POWER STEERING FAILED, SHUT OFF THE CAR AND TURN IT BACK ON AND IT STILL DID NOT WORK. STEERING WHEEL SHAKES LEFT AND RIGHT AND MAKES A BAD NOISE WHILE IN PARK AND AT LOW SPEEDS. HAVE NOT TAKEN CAR TO BE SERVICED YET.
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Feb 02, 2013 - Dover, FL - Steering
POWER STEERING QUITS WORKING WHILE DRIVING. CAN HAPPEN AT LOW SPEEDS OR NORMAL DRIVING SPEED. MALFUNCTION WAS INTERMITTENT. POWER STEERING WOULD START WORKING PROPERLY AFTER SHUTTING ENGINE OFF AND RESTARTING ENGINE. PROBLEM HAS BECOME MORE FREQUENT AND GETTING POWER STEERING TO COME BACK IN OPERATION AFTER RESTARTING HAS BECOME LESS FREQUENT. STEERING THIS VEHICLE IS VERY HARD WITHOUT POWER STEERING, MAKING IT VERY UN-SAFE TO DRIVE.
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Jan 24, 2013 - Taos, NM - Steering
THE AUTO HAD JUST HAD THE PUMP THAT COOLS THE HYBRID ENGINE REPLACED AT A COST OF $590 WHEN WE NOTICED THAT THERE WAS A JERKING IN THE STEERING WHEEL WHEN STOPPED. THE WHEEL WOULD JERK TO THE RIGHT AND LEFT AND MAKE A "CLUCKING" NOISE. ONCE THE CAR WAS MOVING THE JERKING SEEMED TO STOP. BUT THEN WE FOUND THAT WHEN WE STARTED THE CAR THERE MIGHT BE NO POWER STEERING OR POWER FORWARD. THE CAR WOULD HAVE TO BE FORCIBLY STEERED TO THE SIDE AND THE ENGINE TURNED OFF. STARTING THE ENGINE AGAIN, THE CAR HAD POWER STEERING AND ENGINE POWER. THIS BEGAN TO HAPPEN NEARLY EVERY TIME THE CAR WAS STARTED, AND THE JERKING OF THE WHEEL EVERY TIME THE CAR WAS STOPPED AT A TRAFFIC SIGNAL OR STOP. WHILE THE PROBLEM HAS YET TO CAUSE A DANGEROUS SITUATION THE POTENTIAL IS CERTAINLY THERE SHOULD THE SAME CIRCUMSTANCES OCCUR WHILE DRIVING. HAVING REVIEWED THE WEB SITES FOR PROBLEMS WITH THE 2008 ESCAPE THERE ARE LITERALLY DOZENS OF SIMILAR COMPLAINTS. ONE SITE LISTS NEARLY ONE HUNDRED COMPLAINTS EXACTLY LIKE MINE AND IN SOME THERE HAVE BEEN ACCIDENTS AND POTENTIAL INJURY. FORD IS STONEWALLING EVERYONE ON THIS EVEN WHEN THE MILEAGE IS LESS THAN 50, 000 MILES. OFTEN THEY SAY THEY KNOW NOTHING OF THE PROBLEM AND REFUSE TO OFFER ASSISTANCE IN MEETING CHARGES THAT RANGE UPWARD TO $1700. GIVEN THE INFORMATION THAT I NOW HAVE I CONSIDER THIS TO BE VERY DANGEROUS AND AM HESITANT TO DRIVE THE CAR. THE LACK OF CONCERN BY FORD SEEMS TO ME TO BE A SERIOUS MATTER AND ONE THAT SHOULD CONCERN NHTSA.
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Dec 10, 2012 - Staten Island, NY - Steering
TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND THE POWER STEERING ASSIST DEACTIVATED. THE CONTACT DEPRESSED THE BRAKE PEDAL AND WAS ABLE TO STOP THE VEHICLE. THE CONTACT THEN SHUT THE ENGINE OFF AND AFTER A SEVERAL MINUTES, WAS ABLE TO RESTART THE VEHICLE AND REGAIN POWER STEERING ASSIST CAPABILITIES. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE STEERING COLUMN WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
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Oct 28, 2012 - South Lyon, MI - Steering
WHEN I WAS DRIVING ON SEVERAL OCCASIONS, THE STEERING WHEEL WOULD LOCK UP AND SCARE THE HECK OUT OF ME. JUST TODAY, WHILE DRIVING IN TOWN, I WAS TURNING LEFT IN THE HOME DEPOT AND THE STEERING LOCKED UP. HAVING EXPERIENCED THIS SEVERAL TIMES BEFORE, I KNEW TO GRAB THE WHEEL TIGHTLY AND CONTINUE MY TURN. MY REAL PROBLEM IS THAT I AM NOW GIVING THIS CAR TO MY (DAUGHTER) NEW DRIVER AS HER DAILY CAR. I AM VERY CONCERNED. I JUST READ SEVERAL BLOGS ON SEVERAL SITES AND ALL OF THEM STATE THAT THE DEALERS DON'T KNOW AND CAN'T DUPLICATE THE PROBLEM. I HAVE AROUND 70,000 MILES NOW ON IT, AND NO LONGER HAVE A WARRANTY. BESIDES A VERY TIGHT BUDGET, I AM CONCERNED FOR MY DAUGHTER. PLEASE ADVISE. ALSO, PLEASE DON'T TELL ME YOU HAVEN'T HEARD OF THIS PROBLEM EITHER...
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Sep 28, 2012 - Owasso, OK - Steering
DOES SOMEONE HAVE TO DIE BEFORE FORD RECALLS THESE CARS TO FIX THE HYBRID COOLING SYSTEM IN THESE VEHICLES. I HAVE FIXED THE PROBLEM ONCE MYSELF (TWO YEARS AGO) AND NOW IT IS HAPPENING AGAIN. THESE CARS SHUT DOWN ON THE HIGHWAY WITH OUT WARNING BECAUSE OF SOMETHING GOING ON WITH THE HYBRID SYSTEM. THIS TIME MY WIFE WAS IN THE PASSING LANE WHEN IT HAPPENED. ONE DAY SOMEONE IS GOING TO DIE FROM THIS PROBLEM BECAUSE IT ONLY HAPPENS WHEN YOU ARE TRAVELING AT HIGHER SPEEDS (ON A HIGHWAY) THE RED TRIANGLE LIGHT COMES ON AND AUTOMATICALLY SHUTS DOWN THE CAR. SOME FAMILY WILL BE KILLED BECAUSE OF THIS AND FORD WILL BE CAUGHT KNOWING ABOUT THE PROBLEM AND DOING NOTHING TO FIX IT.
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Jun 27, 2012 - Venice, CA - Steering
VEHICLE GAVE "STOP SAFELY NOW" READOUT ON DISPLAY AND RED TRIANGLE LIGHT ON DASH. POWER DROPPED OFF AND I HAD TO PULL OF THE ROAD. I WAS TRAVELING FROM LA TO SANTA CRUZ IN THE EVENING. HAPPENED FOUR MORE TIMES ON THE SAME DRIVE. JUST HAPPENED AGAIN COMING BACK FROM PALM SPRINGS ALSO IN THE EVENING. TOOK ME SEVEN HOURS TO DRIVE 140 MILES. CAR STOPPED OVER TWENTY TIMES.
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Feb 03, 2012 - Pacoima, CA - Electric Power Assist System
I STARTED THE VEHICLE TO LEAVE MY OFFICE AT THE END OF THE DAY AND NOTICED A TUGGING SENSATION AT THE STEERING WHEEL. ON THE FREEWAY, IT SEEMED FINE, BUT WHEN I SLOWED TO A STOP I COULD FEEL IT AGAIN. THE NEXT DAY, THE POWER STEERING COMPLETELY FAILED. IT WAS LIKE DRIVING A TANK. THERE WERE NO WARNING LIGHTS ON THE DASH DISPLAY. MY FORD DEALER REPLACED THE ELECTRONIC STEERING COLUMN AT A COST OF $1,374.40. THE VEHICLE WAS NO LONGER UNDER WARRANTY DUE TO THE MILEAGE, BUT IS ONLY 4 YEARS OLD.
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Feb 03, 2012 - Pacoima, CA - Steering
I STARTED THE VEHICLE TO LEAVE MY OFFICE AT THE END OF THE DAY AND NOTICED A TUGGING SENSATION AT THE STEERING WHEEL. ON THE FREEWAY, IT SEEMED FINE, BUT WHEN I SLOWED TO A STOP I COULD FEEL IT AGAIN. THE NEXT DAY, THE POWER STEERING COMPLETELY FAILED. IT WAS LIKE DRIVING A TANK. THERE WERE NO WARNING LIGHTS ON THE DASH DISPLAY. MY FORD DEALER REPLACED THE ELECTRONIC STEERING COLUMN AT A COST OF $1,374.40. THE VEHICLE WAS NO LONGER UNDER WARRANTY DUE TO THE MILEAGE, BUT IS ONLY 4 YEARS OLD.
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Jan 12, 2012 - Ivins, UT - Steering
WHILE DRIVING NORMALLY AT 40 MPH ON A STRAIGHT GOOD ROAD THE STEERING WHEEL BEGAN KICKING RIGHT TO LEFT ABRUPTLY. ALMOST LIKE A BIG RIGHT LEFT VIBRATION. THIS LASTED FOR SEVERAL MINUTES BEFORE THE POWER STEERING COMPLETELY FAILED AND MADE THE STEERING DIFFICULT TO CONTROL. I PULLED TO THE SIDE OF ROAD. TURNED OFF THE CAR AND RESTART AND TOOK IT IMMEDIATELY TO THE FORD DEALER. DEALER SAID THE ELECTRIC POWER STEERING UNITS WERE BACK ORDER 5 - 8 WEEKS BECAUSE MANY FAILURES. THIS IS A SAFETY ISSUE AND PEOPLE COULD DIE WITH THE POWER STEERING FAILURES. PLEASE RECALL THEM BEFORE SOMEBODY'S DIES.
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Dec 15, 2011 - Daly City, CA - Steering
I WAS DRIVING AND GAVE A FRIEND A RIDE. I WAITED IN THE CAR WITH THE CAR STILL ON WHILE SHE GOT HER THINGS. WHEN SHE HOPPED ON I ACCELERATED AND WHEN I TRIED TO MAKE A TURN THE STEERING WHEEL WAS SO HARD. I COULDN'T TURN IT. I PULLED OVER AND TURNED IT OFF. WHEN I STARTED THE CAR, IT WAS BACK TO NORMAL ANOTHER DAY I WENT TO THE DRIVE THROUGH. SAME THING HAPPENED. I TRIED TO TURN AFTER AND COULDN'T. I HAD TO TURN HE CAR OFF AND THEN BACK ON. I WENT TO THE DEALER. THEY SAID THAT ON THEIR BULLETIN THERE IS A MSG THAT THE STEERING WHEEL COLUMN MUST BE REPLACED. THEY SAID IT WOULD BE ABOUT 1300.00 FOR ME TO REPLACE. I DO NOT UNDERSTAND WHY I WOULD HAVE TO PAY. THERE ARE OTHER BLOGS WITH THE SAME PROBLEM.
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Nov 21, 2011 - Las Cruces, NM - Steering
PROBLEMS WITH POWER STEERING MOTOR SUDDENLY SHUTTING DOWN ON THE HYBRID VEHICLE. THE PROBLEM OCCURS AT VEHICLE TURNED ON UP TO MODERATE VEHICLE SPEEDS. WHEN THE PROBLEM FIRST OCCURRED, IT CONFUSED THE DRIVER, AS THE POWER STEERING WOULD EXPERIENCE SUDDEN LOSS DURING WHEN THE VEHICLE IS IN ELECTRIC MODE (0-30MPH). THE SUDDEN LOSS OF POWER STEERING PUTS THE DRIVER IS AT RISK OF LOSING CONTROL OF THE VEHICLE, AND ACCIDENT. COMPLAINTS TO THE MECHANIC ABOUT THE STEERING PROBLEM ARE DIFFICULT. WITH THE MOTOR OFF IN ELECTRIC MODE, AND SUDDEN LOSS OF POWER STEERING, THE DRIVER IS LED TO BELIEVE THAT MOTOR IS AT FAULT, AND WILL COMPLAIN TO THE MECHANIC IN SUCH WAY. PICTURE THE VEHICLE COMPLETELY SHUT DOWN WITH NO POWER STEERING. YOUR LED TO BELIEVE THAT VEHICLE MOTOR IS MALFUNCTIONING. THIS IS NOT THE CASE WITH THE HYBRID, AS THE VEHICLE IS NOT ACTUALLY SHUT DOWN, IT'S IN ELECTRIC MODE. NO INDICATORS ARE PRESENT WITHIN VEHICLE COMPUTER SYSTEM TO INDICATE THAT THE PROBLEM IS WITH POWER STEERING. SERVICE DEPARTMENT INDICATES THAT THERE IS AN ELECTRONIC POWER STEERING MOTOR PROBLEM, CAUSING A BINDING ISSUE WITH THE COLUMN. TWO SERVICE DEPARTMENTS REPORT THAT THIS IS A UNIQUE ISSUE. SEVERAL FORUMS ONLINE ARE INDICATING THAT THIS ISSUE IS NOT UNIQUE, AND RATHER COMMON. SERVICE DEPARTMENT ANDY GATES (FORD, VICTORVILLE, CA) REPORTS THAT THE VEHICLE IS NOT SAFE TO DRIVE IN IT'S CURRENT STATE. THE REPORT FROM SERVICE DEPARTMENT VICTORVILLE, CA INDICATES THAT THE STEERING COLUMN WAS DESIGNED WITH SAFETY FLAWS, AND FORD IS HAVING DIFFICULTY DIAGNOSING THE PROBLEM EARLY ON.
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May 09, 2011 - San Ramon, CA - Steering
THE ABS LIGHT AND THE BRAKE LIGHT CAME ON WHEN I TURNED ON THE CAR. THE BRAKES FELT DIFFERENT.
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Mar 14, 2011 - Fort Mohabe, AZ - Steering
TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH WHEN THE STEERING LOCKED ABNORMALLY AND HE WAS UNABLE TO CONTROL THE VEHICLE DUE TO A DISABILITY. THE CONTACT WOULD ALLOW THE VEHICLE TO COAST OFF ROAD BEFORE ATTEMPTING TO RESTART. THE VEHICLE WAS INSPECTED BY THE DEALER THREE TIMES AND THEY REPAIRED THE ENTIRE ELECTRIC STEERING ASSEMBLY EACH TIME. THE FAILURE WOULD RECUR WITHIN THREE YEARS. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED THE CONTACT TO TRADE THE VEHICLE. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000.
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Dec 24, 2010 - Ranchita, CA - Steering
WHILE DRIVING AT ABOUT 50 MILES PER HOUR ON A TWO LANE UNDIVIDED HIGHWAY, I TRIED TO TURN THE STEERING WHEEL TO THE RIGHT TO FOLLOW A CURVE BUT THE STEERING WHEEL WOULD NOT TURN. THE STEERING WHEEL FELT LOCKED, AS I WAS DRIFTING OVER THE CENTER LINE INTO THE ONCOMING TRAFFIC LANE, I QUICKLY HIT THE BRAKE TO SLOW THE CAR, AND PROPER STEERING RESUMED. EVEN THE SHORT TERM LOSS OF STEERING CAN AND WILL RESULT IN AN ACCIDENT, INJURY, OR DEATH. A SAFETY RECALL NEEDS TO BE CONSIDERED ON THESE VEHICLES WITH ELECTRIC POWER STEERING.
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Nov 19, 2010 - Santa Monica, CA - Steering
I HAVE A 2008 FORD ESCAPE HYBRID. WHILE DRIVING DOWNHILL AND WHILE BRAKING, POWER STEERING SEEMED TO FAIL COMPLETELY FOR 3-5 SECONDS. STEERING DID NOT LOCK COMPLETELY, IT SEEMED, BUT IT TOOK REAL STRENGTH TO MOVE IT AS I WAS GOING AROUND A GENTLE CURVE. I'M NOT SURE MY WIFE COULD HAVE DONE SAME. POTENTIALLY VERY DANGEROUS. CAR IS WITH DEALERSHIP NOW.
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Aug 17, 2010 - Healdsburg, CA - Steering
STEERING WHEEL LOCKED AT 12,000 MILES AND A THIRD TIME AT 35,000 (ONCE IN BETWEEN) FOR A TOTAL OF THREE TIMES. TIRE WEAR VERY ODD, TOUCHY BRAKING.
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May 26, 2010 - Columbia, TN - Steering
I HAVE A 2008 FORD ESCAPE HYBRID. WHILE TURNING I HAVE LOST STEERING, THE STEERING WHEEL BECOMES DIFFICULT TO TURN AND THE VEHICLE DID NOT TURN, IT LASTS APPROX 5 SECONDS AND THEN WORKS AGAIN, THIS HAS HAPPENED TWO TIMES IN 4 DAYS AND ONCE ALMOST CAUSING ME TO CRASH INTO ANOTHER VEHICLE. I TOOK ESCAPE TO FORD DEALERSHIP WHERE I WAS TOLD THEY COULD NOT DO ANYTHING BECAUSE THEY CAN NOT FIND THE PROBLEM. THEY SAID THEY TRIED TO RECREATE IT AND WERE UNABLE TO DO SO (THEY ONLY DROVE MY ESCAPE 2 MILES THE ENTIRE 2 DAYS THEY HAD IT). I HAVE NOTICED, ALWAYS WHILE DRIVING STRAIGHT, THAT SOMETIMES WHEN THE ENGINE SWITCHES FROM GAS TO ELECTRIC THERE IS SOMETIMES A SUDDEN DIFFERENCE IN STEERING WHEEL TENSION, ALMOST LIKE THE POWER STEERING TURNS OFF FOR A FEW SECONDS.
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Apr 13, 2010 - Leitchfield, KY - Steering
WHILE SLOWING DOWN TO MAKE A TURN ONTO ANOTHER STREET, THE STEERING WHEEL 'LOCKED' AND WOULD NOT TURN. I JAMMED ON THE BRAKES TO STOP BEFORE HITTING THE VEHICLE THAT WAS WAITING TO PULL OUT. I PULLED HARD ON THE STEERING WHEEL AND IT FINALLY MOVED. AFTER THAT, IT WENT BACK TO NORMAL OPERATION. THIS IS A VERY DANGEROUS SITUATION. IT HAS NOT DONE IT SINCE, BUT MAKES ME NERVOUS WHEN DRIVING IT. I HAVE NOT CONTACTED THE FORD DEALER YET.
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Mar 14, 2010 - Cabot, AR - Steering
LOST COMPLETE STEERING CONTROL TWICE WHILE DRIVING.
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Feb 19, 2010 - Aurora , CO - Steering
WHILE RETURN HOME ON I70 FREEWAY GOING DOWNHILL AT APPROX. 70MPH THE ELECTRICAL ASSISTED POWER STEERING QUIT WORKING. THE VEHICLE WAS VERY HARD, BUT NOT IMPOSSIBLE, TO STEER GOING AROUND A CURVE. THIS ONLY LASTED A FEW SECONDS THEN IT STARTED WORKING AGAIN...
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Nov 24, 2009 - Woodside , NY - Column
TL CONTACT OWNS A 2009 FORD ESCAPE HYBRID. HE ALSO OWNS A FLEET OF 2008 AND 2009 FORD ESCAPE HYBRID VEHICLES. THE VEHICLE INTERMITTENTLY LOST POWER STEERING. USUALLY AFTER THE VEHICLE RESTARTS, STEERING BECAME LESS DIFFICULT. A TECHNICIAN FROM THE DEALER STATED THAT THE FLEET OF VEHICLES ARE WARRANTED FOR ONLY 36,000 MILES. THE STEERING COLUMNS ON THE FLEET OF VEHICLES WERE REPLACED FOR $1,000.00 EACH. THE REPAIR DID NOT REMEDY THE FAILURE. HE WAS ADVISED BY THE MANUFACTURER TO FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS 15. THE VIN WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 60,000.
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