| Complaint | Description |
AIR BAGS | 10/17/2018 - ONTARIO, NY
THE CONTACT OWNS A 2008 FORD F-150. WHILE DRIVING 30 MPH, THE CONTACT REAR ENDED A VEHICLE. IN TURN, THE CONTACT'S VEHICLE WAS ALSO REAR ENDED BY ANOTHER VEHICLE. THE FRONTAL AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT AND THE PASSENGER WERE INJURED, BUT DID NOT RECEIVE MEDICAL ATTENTION. THE DRIVER WHO REAR ENDED THE CONTACT WAS TRANSPORTED TO THE HOSPITAL IN AN AMBULANCE AS A PRECAUTION. THE VEHICLE WAS TOWED TO A TOW YARD. THE VEHICLE HAD NOT YET BEEN TOWED TO THE INSURANCE COMPANY FOR AN APPRAISAL. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 129,000.
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ELECTRICAL SYSTEM | 9/3/2018 - NAMPA, ID
MY BRAKE WARNING LIGHT STARTED FLICKERING ON AND OFF, AND THEN TURNED ON CONSTANTLY. I'VE CHECKED THE BRAKE COMPONENTS, AND THERE ARE NO PROBLEMS THERE. FURTHER DIAGNOSIS SHOWED THAT IT'S A PROBLEM WITH THE INSTRUMENT CLUSTER. THIS APPEARS TO BE A COMMON PROBLEM WITH THIS MAKE AND MODEL, AND HAS OCCURRED IN SEVERAL MODEL YEARS. BESIDES THE IRRITATION OF HAVING THE LIGHT ON ALL THE TIME, I NOW HAVE NO RELIABLE WAY TO KNOW IF THERE REALLY IS A BRAKE ISSUE.
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STEERING: ELECTRIC POWER ASSIST SYSTEM | 6/29/2018 - CANTON, OH
THE CONTACT OWNS A 2008 FORD F-150. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE BECAME DIFFICULT TO STEER. THE CONTACT STATED THAT THE POWER STEERING FLUID LEVEL WAS TOPPED OFF; HOWEVER, THE FAILURE REMAINED. AUTONATION FORD NORTH CANTON (5900 WHIPPLE AVE NW, NORTH CANTON, OH 44720, (330) 238-3206) WAS CONTACTED, BUT THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.
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SERVICE BRAKES | 5/31/2018 - HUTTO, TX
THE CONTACT OWNS A 2008 FORD F-150. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE HESITATED. ALSO, THE CHECK ENGINE AND ABS WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THE SPARK PLUGS NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 200,000.
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ENGINE | 5/31/2018 - HUTTO, TX
THE CONTACT OWNS A 2008 FORD F-150. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE HESITATED. ALSO, THE CHECK ENGINE AND ABS WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THE SPARK PLUGS NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 200,000.
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FUEL/PROPULSION SYSTEM | 4/24/2018 - CHILTON, WI
WHEN I BRAKE THE ENGINE SOUNDS LIKE ITS RACING LOUDER AND LOUDER AND SEEMS LIKE I'M EXCELLERATING INSTEAD OF STOPPING. ITS VERY HARD TO STOP IN TIME AT A STOP SIGN AND I CAN'T. I ALMOST IT A CROSSING CAR.THIS PROBLEM HAPPENED SEVERAL TIMES WITH MYSELF AND ALSO WHEN MY HUSBAND DROVE THE TRUCK.WE TOOK IT TO A MECHANIC. THE SAME HAPPENED TO 2 MECHANICS AT THE SHOP ON TEST DRIVES. THEY HAVE A THEORY IT IS HAPPENING BECAUSE WHEN WE TAKE OUR FOOT OFF THE GAS PEDAL AND PUT IT ON THE BRAKE TO BRAKE WE ARE TOO CLOSE TO THE GAS PEDAL AND ARE UNKNOWINGLY PRESSING BOTH AT THE SAME TIME. I DIDN'T FEEL LIKE THAT WAS HAPPENING, BUT MAYBE IT WAS BEC NOW WHEN I BRAKE , I PLACE MY FOOT MUCH FURTHER FROM THE GAS PEDAL. I'VE HEARD THIS IS A COMMON PROBLEM IN TRUCKS, BUT I WASN'T WARNED AND I DON'T THINK THIS IS SAFE.
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VEHICLE SPEED CONTROL | 4/24/2018 - CHILTON, WI
WHEN I BRAKE THE ENGINE SOUNDS LIKE ITS RACING LOUDER AND LOUDER AND SEEMS LIKE I'M EXCELLERATING INSTEAD OF STOPPING. ITS VERY HARD TO STOP IN TIME AT A STOP SIGN AND I CAN'T. I ALMOST IT A CROSSING CAR.THIS PROBLEM HAPPENED SEVERAL TIMES WITH MYSELF AND ALSO WHEN MY HUSBAND DROVE THE TRUCK.WE TOOK IT TO A MECHANIC. THE SAME HAPPENED TO 2 MECHANICS AT THE SHOP ON TEST DRIVES. THEY HAVE A THEORY IT IS HAPPENING BECAUSE WHEN WE TAKE OUR FOOT OFF THE GAS PEDAL AND PUT IT ON THE BRAKE TO BRAKE WE ARE TOO CLOSE TO THE GAS PEDAL AND ARE UNKNOWINGLY PRESSING BOTH AT THE SAME TIME. I DIDN'T FEEL LIKE THAT WAS HAPPENING, BUT MAYBE IT WAS BEC NOW WHEN I BRAKE , I PLACE MY FOOT MUCH FURTHER FROM THE GAS PEDAL. I'VE HEARD THIS IS A COMMON PROBLEM IN TRUCKS, BUT I WASN'T WARNED AND I DON'T THINK THIS IS SAFE.
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SERVICE BRAKES | 4/24/2018 - CHILTON, WI
WHEN I BRAKE THE ENGINE SOUNDS LIKE ITS RACING LOUDER AND LOUDER AND SEEMS LIKE I'M EXCELLERATING INSTEAD OF STOPPING. ITS VERY HARD TO STOP IN TIME AT A STOP SIGN AND I CAN'T. I ALMOST IT A CROSSING CAR.THIS PROBLEM HAPPENED SEVERAL TIMES WITH MYSELF AND ALSO WHEN MY HUSBAND DROVE THE TRUCK.WE TOOK IT TO A MECHANIC. THE SAME HAPPENED TO 2 MECHANICS AT THE SHOP ON TEST DRIVES. THEY HAVE A THEORY IT IS HAPPENING BECAUSE WHEN WE TAKE OUR FOOT OFF THE GAS PEDAL AND PUT IT ON THE BRAKE TO BRAKE WE ARE TOO CLOSE TO THE GAS PEDAL AND ARE UNKNOWINGLY PRESSING BOTH AT THE SAME TIME. I DIDN'T FEEL LIKE THAT WAS HAPPENING, BUT MAYBE IT WAS BEC NOW WHEN I BRAKE , I PLACE MY FOOT MUCH FURTHER FROM THE GAS PEDAL. I'VE HEARD THIS IS A COMMON PROBLEM IN TRUCKS, BUT I WASN'T WARNED AND I DON'T THINK THIS IS SAFE.
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STEERING | 3/19/2018 - OCEANCOURT, NJ
THE CONTACT OWNS A 2008 FORD F-150. WHILE DRIVING 35 MPH, THE POWER STEERING FAILED. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS ABLE TO BE DRIVEN BACK TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED MERCEDES-BENZ OF CALDWELL (230 BLOOMFIELD AVE, FAIRFIELD, NJ 07004, (973) 227-3600) AND WAS ADVISED TO CALL BACK ON MARCH 19, 2018 TO INQUIRE ABOUT HAVING THE VEHICLE TOWED BACK TO THE DEALER FOR REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 30,000.
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POWER TRAIN | 3/16/2018 - NEW HOLLAND, PA
THE CONTACT OWNS A 2008 FORD F-150. THE CONTACT STATED THAT THE SPARE WHEEL WAS RUSTED AND TRANSMISSION FLUID WAS LEAKING. IN ADDITION, THE TIRE PRESSURE INDICATOR WAS ILLUMINATED. THE CONTACT CALLED CHAPMAN FORD (1485 MANHEIM PIKE FRNT, LANCASTER, PA 17601) WHERE A SERVICE APPOINTMENT WAS SCHEDULED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 79,542.
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