| Complaint | Description |
ENGINE | 12/16/2015 - CARLSBAD, CA
THE CONTACT OWNS 2008 FORD F-150. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 55 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE AND THERE WAS A SUDDEN LOSS OF POWER WHEN ATTEMPTING TO ACCELERATE. THE CONTACT SHUT THE VEHICLE OFF AND RESTARTED IT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
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ENGINE | 12/7/2015 - BATONROUGE, LA
THE CONTACT OWNS A 2008 FORD F-150. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 182,000.
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SUSPENSION | 11/3/2015 - NEWTON, KS
R R LEAF SPRING BROKEN. VEHICLE HAS NEVER BEEN ABUSED OR DRIVEN ROUGH. I FIRET NOTICED IT WHEN I WOULD HIT A BUMP IN THE ROAD, SOUNDED LIKE SPARE TIRE RACK WAS LOOSE. AFTER LOOKING ON THE INTERNET I FOUND THAT THERE WERE OTHERS THAT HAVE EXPERIENCED THE SAME PROBLEM. THE CENTER LEAF OF THE THREE SPRINGS BREAK GENERALLY IN THE MIDDLE OF THE LEAF.
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AIR BAGS | 10/28/2015 - PORTAL, GA
THE CONTACT OWNS A 2008 FORD F-150. WHILE MAKING A LEFT TURN, ANOTHER VEHICLE FAILED TO YIELD FOR A RED LIGHT AND CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE FRONTAL AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE AMBULANCE TOOK THE CONTACT TO THE HOSPITAL WITH A CONTUSION AND BRUISES TO THE LEGS, LEFT ARM, ABDOMEN, AND NECK. THE VEHICLE WAS TOWED TO AN UNKNOWN LOCATION AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,855.
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EXTERIOR LIGHTING | 10/26/2015 - SAN ANTONIO, TX
MAP LIGHTS AND DOME LIGHT STAY ON WHILE DRIVING. VERY DANGEROUS DRIVING AT NIGHT. AFTER PARKING 15 MIN LATER THE LIGHT WILL GO OUT. BUT AS SOON AS YOU OPEN THE DOORS THE LIGHT WILL STAY ON, DAY OR NIGHT.
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ELECTRICAL SYSTEM | 9/18/2015 - STUART, FL
THE CONTACT OWNS A 2008 FORD F-150. WHILE DRIVING AT APPROXIMATELY 45 MPH, THERE WAS AN ABNORMALLY LOUD NOISE AND THE VEHICLE STALLED. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION COMPUTER FAILED. THE PART TO DO THE REPAIR WAS ORDERED; HOWEVER, WHEN THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, THE CONTACT WAS INFORMED THAT THE PART WAS RECALLED FOR TESTING PURPOSES AND UNAVAILABLE FOR AN UNKNOWN TIMEFRAME. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 155,000.
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STEERING | 9/9/2015 - WESTBOROUGH, MA
STEERING IS HEAVY AND BINDS, ESPECIALLY DURING CORNERING AND BRAKING. FEELS LIKE POWER STEERING IS FAILING AND TRUCK IS DIFFICULT TO STEER, CONTROL AND MANEUVER AT ALL SPEEDS AND DIRECTIONS. STEERING SHAFTS AND JOINTS ARE COMPLETELY RUSTED AND SEIZING AND WILL NOT RELEASE WITH LUBRICANT. POWER STEERING FLUID AND LINES ARE FINE AND DEALER STATES THAT STEERING SHAFTS AND JOINTS MUST BE REPLACED. I WAS TRAILERING A BOAT AT 50 MPH AND STEERING WAS SEIZING, VERY HEAVY, AND SEEMED TO BE BINDING WHILE GOING AROUND BENDS IN THE ROAD AND THEN THE STEERING WOULD SUDDENLY RELEASE - OR UNSTICK - AND BECOME RESPONSIVE AGAIN. I CROSSED THE CENTER LINE AS THE STEERING SUDDENLY GOT VERY HEAVY, SLUGGISH AND UNRESPONSIVE, AND THEN RELEASED AND BECAME RESPONSIVE AGAIN. I ALMOST DROVE DIRECTLY INTO ONCOMING TRAFFIC. THIS STEERING ISSUE IS NOW A CONSTANT AND HAPPENS WHILE DRIVING OR TOWING, AT ALL SPEEDS, AND IN BOTH FORWARD AND REVERSE. THIS STEERING PROBLEM IS EXTREMELY UNPREDICTABLE, UNSAFE, AND VERY DANGEROUS. IT ALSO SEEMS TO BE COMMON PROBLEM WITH NUMEROUS COMPLAINTS AND REPORTS OF THIS ISSUE BEING REPORTED TO THE NHTSA, FORD, FORD DEALERS, AND DISCUSSED IN ONLINE FORUMS.
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ELECTRICAL SYSTEM | 8/22/2015 - MITCHELL, SD
SITTING IN MY TRUCK WITH THE KEY TURNED OR EVEN ON IDLE, THE ELECTRONICS ON MY DASH(RADIO ALLUMINATION, TRIP BOX, ETC.) WILL BE FADED ON ONE SIDE OR WILL BE COMPLETELY FADED AND I CANT SEE THE TIME, STATION, GAS MILEAGE, ETC. FROM TIME TO TIME WHEN IT DOES THIS, MY CRUISE CONTROL FIGURE WONT SHOW BUT AFTER A WHILE(10-30 MINUTES) IT WILL POP UP ON THE CLUSTER. IT DOESNT MATTER IF ITS COLD OUT OR HOT OUT, IDLE,RUNNING OR IGNITION SWITCHED OFF, IT WILL BE FADED. ITS BECOMING MORE OF A COMMON THING(DAILY).
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VEHICLE SPEED CONTROL | 8/22/2015 - MITCHELL, SD
SITTING IN MY TRUCK WITH THE KEY TURNED OR EVEN ON IDLE, THE ELECTRONICS ON MY DASH(RADIO ALLUMINATION, TRIP BOX, ETC.) WILL BE FADED ON ONE SIDE OR WILL BE COMPLETELY FADED AND I CANT SEE THE TIME, STATION, GAS MILEAGE, ETC. FROM TIME TO TIME WHEN IT DOES THIS, MY CRUISE CONTROL FIGURE WONT SHOW BUT AFTER A WHILE(10-30 MINUTES) IT WILL POP UP ON THE CLUSTER. IT DOESNT MATTER IF ITS COLD OUT OR HOT OUT, IDLE,RUNNING OR IGNITION SWITCHED OFF, IT WILL BE FADED. ITS BECOMING MORE OF A COMMON THING(DAILY).
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EXTERIOR LIGHTING | 8/22/2015 - MITCHELL, SD
SITTING IN MY TRUCK WITH THE KEY TURNED OR EVEN ON IDLE, THE ELECTRONICS ON MY DASH(RADIO ALLUMINATION, TRIP BOX, ETC.) WILL BE FADED ON ONE SIDE OR WILL BE COMPLETELY FADED AND I CANT SEE THE TIME, STATION, GAS MILEAGE, ETC. FROM TIME TO TIME WHEN IT DOES THIS, MY CRUISE CONTROL FIGURE WONT SHOW BUT AFTER A WHILE(10-30 MINUTES) IT WILL POP UP ON THE CLUSTER. IT DOESNT MATTER IF ITS COLD OUT OR HOT OUT, IDLE,RUNNING OR IGNITION SWITCHED OFF, IT WILL BE FADED. ITS BECOMING MORE OF A COMMON THING(DAILY).
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