Auto Recalls for Consumers

TOYOTA HIGHLANDER Problems with Service Brakes

 
Auto Recalls For Consumers

2008 TOYOTA HIGHLANDER Problems & Complaints

Read complaint(s) filed for the 2008 TOYOTA HIGHLANDER. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2008 TOYOTA HIGHLANDER by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (304 Complaints)
Date reported Feb 13, 2013
Location RUSSELLVILLE, AR
Manufacturer TOYOTA MOTOR CORPORATION
Vehicle 2008 TOYOTA HIGHLANDER
Transmission Not Specified
Drivetrain Not Specified
Fuel type Gas
Occurences 1
Crash involved N
Injuries 0
Deaths 0
Source NHTSA Website
All Complaints
Complaint - Service Brakes

THE RIGHT FRONT BRAKE OF MY 2008 TOYOTA HIGHLANDER POPPED LOUDLY WHEN I BACKED UP. IT SOUNDED AND FELT LIKE THE BRAKE LOCKED UP. THIS PROBLEM SEEMED TO HAVE ALREADY EXISTED SINCE THE DAY I PURCHASED THE BRAND-NEW VEHICLE IN DECEMBER 2008, AND IT GOT WORSE AND WORSE. THEREFORE, I TOOK THE VEHICLE TO A TOYOTA DEALER FOR INSPECTION AND THE THEY SAID, "THERE IS NOTHING WRONG WITH THE BRAKE. IT IS NORMAL AND IS JUST THAT THE BREAK IS SHIFTING." HOWEVER, I ASKED THEM WHY THE POPPING SOUND "ONLY" CAME FROM THE RIGHT FRONT BRAKE. THEY AVOIDED MY QUESTION AND DID NOT ANSWER. AS MY CONCERNS OVER THE BRAKE GREW MORE AND MORE, I TOOK MY VEHICLE TO THE SAME DEALER AGAIN, BUT THEY SAID, "MY VEHICLE IS OUT OF WARRANTY AND I HAVE TO PAY $45 TO HAVE IT RE-CHECKED." I TOLD THEM THAT WHEN MY VEHICLE WAS INSPECTED FOR THE PROBLEM THE FIRST TIME, IT WAS STILL UNDER WARRANTY, AND THE PROBLEM NEVER WENT AWAY; INSTEAD, IT BECAME EVEN WORSE. HOWEVER, THEY STILL INSISTED THAT I HAD TO PAY IN ORDER TO HAVE IT INSPECTED AGAIN. I WAS SO DISAPPOINTED I LEFT THE DEALERSHIP. AT THE TIME OF THIS WRITING, THE RIGHT FRONT BRAKE STILL MAKES A LOUD, ANNOYING POPPING SOUND WHEN I BACK UP MY VEHICLE, WHICH MAKES ME WORRY THAT THE BRAKE COULD MALFUNCTION ANYTIME WHEN I AM ON THE ROAD.

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