Auto Recalls for Consumers

CHEVROLET TRAVERSE - 2009 CHEVROLET TRAVERSE Problems & Complaints

 
Auto Recalls For Consumers
by General Motors LLC

There are 257 complaints filed for the 2009 CHEVROLET TRAVERSE

Below is a list of complaints & problems filed against the 2009 CHEVROLET TRAVERSE. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2009 CHEVROLET TRAVERSE, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (12) Engine And Engine Cooling (8) Seat Belts (7) Structure (1) Unknown Or Other (5)
Child Seat (1) Exterior Lighting (4) Seats (2) Suspension (9) Vehicle Speed Control (9)
Electrical System (14) Fuel Propulsion System (3) Service Brakes (3) Tires (5) Visibility (5)
Electronic Stability Control (3) Latches Locks Linkages (1) Service Brakes Hydraulic (1) Traction Control System (3) Wheels (1)
Engine (8) Power Train (29) Steering (167)

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ComplaintDescription

STEERING

4/20/2015 - NAPERVILLE, IL
THE STEERING GEAR IN MY 2009 CHEVY TRAVERSE HAS FAILED PREMATURELY FOR A SECOND TIME. THE PROBLEM WAS DIAGNOSED DURING A ROUTINE OIL CHANGE AT MY LOCAL DEALERSHIP. THE ORIGINAL STEERING GEAR WAS REPLACED AT 46,000 MILES IN 2011 AND MY VEHICLE REQUIRES A NEW UNIT APPROXIMATELY 43,000 MILES LATER. FAILURE TO REPLACE THE COMPONANT WILL RESULT IN STEERING DIFFICULTY THAT CAN LEAD TO A CRASH. TO PUT THIS IN PERSPECTIVE, I AM REPLACING THE STEERING GEAR AT THE SAME FREQUENCY ONE WOULD NORMALLY BUY NEW TIRES FOR VEHICLE. THERE ARE SEVERAL INDICATIONS THERE IS A PROBLEM WITH GENERAL MOTORS' LAMDA PLATFORM. VIA A 2012 SERVICE BULLETIN, GM MODIFIED THE STEERING GEAR PART NUMBER AND MADE CHANGES TO THE REPLACEMENT PROCESS TO PREVENT STEERING GEAR SEAL FAILURES. SECONDLY, A SERVICE MANAGER AT AN INDEPENDANT CHEVY DEALERSHIP CONFIRMED THAT HE HAS SEEN A SIGNIFICANT INCREASE IN STEERING GEAR FAILURES AT HIS FACILILTY. LASTLY, THERE ARE HUNDREDS OF DOCUMENTED COMPLAINTS ON THE NHTSA SITE AND CHEVY INTERNET FORUMS DESCRIBING THIS EXACT PROBLEM. DESPITE THE EVIDENCE ABOVE, GM WILL NOT REPLACE THE STEERING GEAR AND COVER THE COST 100%. THE CORPORATION IS NOT STANDING BEHIND THEIR CHEVY PRODUCT BUT, MORE IMPORTANTLY, I BELIEVE THEIR COMPLAINT RESOLUTION PROCESSES ARE MASKING A CLEAR QUALITY AND SAFETY ISSUE. I HOPE THE NHTSA CAN EFFECT SOME CHANGE.

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POWER TRAIN

4/10/2015 - FREDERICKSBURG, VA
VEHICLE BEGAN SHIFTING ROUGH. WOULD NOT SHIFT HIGHER THAN 4TH GEAR ON OPEN ROAD. VEHICLE HAS BAD HESITATION IN REVERSE. RECEIVED COPY OF GM'S SERVICE BULLETIN ABOUT THE WAVE PLATE FAILURE IN THESE VEHICLES ON APRIL 9, 2015. CONTACTED GM ABOUT THIS ISSUE AND WAS TOLD BECAUSE MY VEHICLE HAS 122,000 MILES ON IT, THEY WILL NOT COVER REPAIRS. WAS TOLD THE MAX ALLOWED MILEAGE WAS 120,000. THE ISSUE IS MY VEHICLE MAY VERY WELL HAVE BEEN BELOW THE THRESHOLD WHEN THE BULLETIN WAS RELEASED. IT TOOK OVER A MONTH TO RECEIVE NOTICE OF THE DEFECT. IF GM KNOWS THEY HAVE PUT DEFECTIVE PARTS IN VEHICLES, WHY WOULD THEY NOT FIX THE ISSUE?

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STEERING

4/2/2015 - EDEN PRAIRIE, MN
BROUGHT VEHICLE IN FOR OIL CHANGE, TECH NOTED STEERING GEAR WAS LEAKING FLUID AND QUOTED $2000 TO REPLACE. AFTER READING THE TSB, SEVERAL FORUMS ONLINE AND THESE COMPLAINTS IT HAS BECOME APPARENT THAT RACK FAILURE IS COMMON PLACE ON THESE VEHICLES.

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POWER TRAIN

3/20/2015 - LEES SUMMIT, MO
HAD TO REPLACE THE TRANSIMISSION AFTER THE CAR HAD DIFFICULTY SHIFTING AT HIGHER GEARS. SPENT $3500 GETTING A NEW TRANSMISSION. THIS AFTER HAVING THE POWER STEERING FAILING, A NEW TIMING BELT INSTALLED AND A LEAKING WATER PUMP.

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UNKNOWN OR OTHER

3/20/2015 - LEES SUMMIT, MO
HAD TO REPLACE THE TRANSIMISSION AFTER THE CAR HAD DIFFICULTY SHIFTING AT HIGHER GEARS. SPENT $3500 GETTING A NEW TRANSMISSION. THIS AFTER HAVING THE POWER STEERING FAILING, A NEW TIMING BELT INSTALLED AND A LEAKING WATER PUMP.

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UNKNOWN OR OTHER

3/17/2015 - HOUSTON, TX
DRIVING 2009 CHEVY TRAVERSE FRONT WHEEL DRIVE AND NOTICED THAT THE TRANSMISSION WAS NOT SHIFTING CORRECTLY. WHILE TAKING OFF FROM A STOP THE CAR MOVED SLOWLY THE SHIFTED HARD INTO GEAR CAUSING THE CAR TO LURCH FORWARD VIOLENTLY. I ALMOST HIT ANOTHER CAR IN FROM OF ME AND WAS ALMOST REAR ENDED BY THE CAR BEHIND ME WHEN I SLAMMED ON THE BRAKE. THE PROBLEM IS THE 3 5 R WAVEPLATE, WHICH IS A COMMON PROBLEM WITH THIS VEHICLE AND ALL GM LAMBDA PLATFORM VEHICLES. GOT NO HELP FROM THE DEALERSHIP OR GM IN FIXING THE VEHICLE.WILL COST $2500 TO $3500 TO REPAIR.

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ENGINE

3/11/2015 - HOUSTON, TX
TL CONTACT OWNS A 2009 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT 62 MPH, THE VEHICLE STALLED AS THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT+S HOUSE. THE VEHICLE WAS TAKEN TO THE DEALER. HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,000.

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POWER TRAIN

3/3/2015 - TRUFANT, MI
TL CONTACT OWNS A 2009 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE TRANSMISSION FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE WAS 117,000.

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POWER TRAIN

2/27/2015 - CERES, CA
THE CONTACT OWNS A 2009 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE SPEED DECREASED AND FAILED TO ACCELERATE OVER 20 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.

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ENGINE

2/19/2015 - YONKERS, NY
DRIVING ON A HIGHWAY WENT TO CHANGE LANE. WHILE ACCELERATING THE CAR STARTED TO SHAKE, BUCK AND SLOW DOWN. ENGINE LIGHT CAME ON. BROUGHT IT TO THE DEALER FOUND INTERMITTENT CODE P0306. PERFORMED EMMISSION SERVICE. HAPPENED AGAIN 60DAYS LATER. BACK TO THE DEALER FOUND CODE P0305 AND P0306. THEY CLEANED SPARK PLUGS. HAPPENED AGAIN 30 DAYS LATER. BACK TO THE DEALER. CODES P0300, P0305, PO301, P0304, P0306. ONSTAR DIAGNOSTICS: CYLINDER MISFIRE, ENGINE MISFIRE. BACK TO THE DEALER. SOAK ENGINE WITH GM CLEANER. HAPPENED AGAIN 1 DAY LATER. BACK TO THE DEALER. SAME CODES AS ABOVE. DEALER WANTS TO DO A VALVE JOB ON THE CAR. WAITING TO FIND OUT WHAT THAT WILL COST. DON'T KNOW WHEN THE MISFIRES WILL HAPPEN. IF AM TRYING TO PASS ANOTHER CAR ON A HIGHWAY AT HIGH SPEED AND A MISFIRE HAPPENS I AM SURE A ACCIDENT WILL OCCUR AND IT COULD BE FATAL.

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