Service Brakes Problem on the 2009 FORD FLEX
Car problem(s) with the 2009 FORD FLEX.
This database includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process.
You may file your own complaint by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.
Problem with Service Brakes
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Feb 28, 2013 - Davidsonville, MD - Service Brakes
DROVE 30 MILES AT HIGHWAY SPEED. THEN IN SHOPPING MALL ENGINE QUIT SUDDENLY AT 20 MPH WITHOUT ANY WARNING. NO POWER BRAKES, NO POWER STEERING. IT WAS IF SOMEONE HAD TURNED OFF THE IGNITION. I WAS ABLE TO MUSCLE THE CAR OUT OF TRAFFIC AND WAS THANKFUL THIS SUDDEN FAILURE DID NOT OCCUR AT SPEED OR WHILE MAKING A TURN ACROSS TRAFFIC. THIS SEEMS TO BE A PROBLEM IDENTICAL TO THOSE REPORTED BY OTHER 09 FLEX OWNERS, BUT FORD ( OR AT LEAST MY LOCAL DEALER) IS NOT INTERESTED IN ADDRESSING THE PROBLEM. CONSIDERING THAT THE CAR HAD A LOSS OF CONTROL, IT IS PUZZLING THAT THIS DEFECT IS NOT BEING TAKEN MORE SERIOUSLY. IN TERMS OF SEVERITY OF THE PROBLEM, THIS SOUNDS LIKE A '10'. THE PROPOSED FIX IS NEW THROTTLE BODY, REPROGRAM COMPUTER, CLEAN INJECTORS. SINCE NO FAULT CODES APPEARED AND SINCE THIS IS INTERMITTENT, THE MECHANICAL BREAKDOWN POLICY DOES NOT COVER WHAT IS CLEARLY A MANUFACTURING DEFECT ON THESE EARLY BUILDS. SO THE PROBLEM IS TWOFOLD: THE CAR DIES SUDDENLY AND THE COMPUTER DOES NOT RECOGNIZE THIS AS A FAULT.
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Jun 26, 2012 - Towson, MD - Service Brakes
TOOK CAR TO TIRE MERCHANT TO REPLACE TIRES. THEY REPORTED TO ME A PROBLEM WITH RIGHT REAR BRAKE. PISTON IS FULLY RETRACTED OUT, AND BRAKE PADS HAVE ABNORMAL WEAR RELATIVE TO OTHERS ON CAR. SUGGESTED THAT I CONTACT DEALER FOR REPLACEMENT OF BRAKE CALIPER. ALSO REPORTED THAT THEY CONTACTED NAPA, AND WERE TOLD THAT NAPA HAD RECEIVED MANY REPORTS OF RIGHT REAR BRAKE CALIPER ISSUES ON 2009 FLEX, AND IN FACT, NAPA HAS PART ON INDEFINITE BACK ORDER. PART ALSO ON BACK ORDER AT FORD (ONLY FOR RIGHT REAR BRAKE, APPARENTLY DEFECT ISOLATED TO THIS BRAKE), ALTHOUGH PLACED ORDER FOR PART TODAY. TOLD THAT THERE WAS NO RECALL ALTHOUGH THERE WAS A SERVICE BULLETIN SO I WOULD BE RESPONSIBLE FOR ALL COSTS OF REPLACING DEFECTIVE PART SINCE MY CAR RECENTLY WENT OUT OF WARRANTY.
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