Auto Recalls for Consumers

KIA BORREGO - 2009 KIA BORREGO Problems & Complaints

 
Auto Recalls For Consumers
by Kia Motors America

There are 44 complaints filed for the 2009 KIA BORREGO

Below is a list of complaints & problems filed against the 2009 KIA BORREGO. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2009 KIA BORREGO, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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See complaints below ↓
View other component problems for this vehicle or view all problems
Air Bags (4) Exterior Lighting (5) Power Train (5) Service Brakes Hydraulic (4) Tires (2)
Electrical System (5) Fuel Propulsion System (1) Seat Belts (3) Steering (6) Vehicle Speed Control (1)
Electronic Stability Control (4) Fuel System Gasoline (5) Seats (2) Structure (4) Visibility (2)
Engine (1) Parking Brake (1) Service Brakes (3) Suspension (2) Wheels (1)
Equipment (1)

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ComplaintDescription

SEATS

4/30/2015 - ARLINGTON, TX
THE CONTACT OWNS A 2009 KIA BORREGO. WHILE TRAVELING AT AN UNKNOWN SPEED, THE CONTACT HEARD A LOUD NOISE NEAR THE DRIVER SEAT. THE SEAT WAS LOOSELY CONNECTED AND THE STUD BOLT FRACTURED. THE SEAT JERKED FORWARD AND PREVENTED THE CONTACT FROM USING THE ADJUST BUTTONS ON THE SIDE OF THE SEAT. THE CONTACT WAS NOT ABLE TO DRIVE THE VEHICLE DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V114000 (EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC) AND THE DEALER STATED THAT THE PART WAS NOT AVAILABLE TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

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STEERING

3/20/2015 - LAKE VIEW TERRACE, CA
OUR KIA BORREGO HAS BEEN NOTHING BUT PROBLEMS SINCE WE PURCHASED IT. A ROUGH RIDE AND DIFFICULT TO STEER. DOESN'T STAY ALIGNED AND TIRES WEAR EXCESSIVELY. WHEN EVER WE HAD VEHICLE SERVICED DEALERSHIP WOULD SAY"VEHICLE DRIVES AS DESIGNED, OR TIRE PRESSURE OUT OF SPEC, ONCE THEY EVEN HAD THE NERVE TO TELL US THE MANAGER DRIVES ONE AND AGAIN DRIVES AS DESIGNED. FUNNY THING IS THOU ON WORK ORDER THEY WROTE TEST DRIVE. FOUND VEHICLE DRIVES AS DESIGNED. BUT MILEAGE IS THE SAME WHEN BROUGHT IN 'EXACTLY'. WE HAVE HAD TO BUY 2 AND 1/2 FULL SETS OF TIRES. AND STILL VEHICLE IS HARD TO STEER AND ROUGH RIDE TO SAY THE LEAST. IT IS VERY UNCOMFORTABLE TO RIDE IN ,MY 4YR OLD PROTESTS EVERY TIME WE HAVE TO DRIVE ANYWHERE OTHER THEN CORNER MARKET. DOOR ACTUATORS ON FRONT DRIVER SIDE AND PASSENGER SIDE HAVE BROKE 2X. HAD TO WAIT FOR PARTS THEY SAID THEY WOULD CALL AND NEVER DID. INSTEAD WE CALLED TO FIND OUT PARTS HAD BEEN THERE. NOTIFIED DEALERSHIP POWER OUTLETS DO NOT WORK DEALER COULD NOT RESOLVE ISSUE. DRIVER SEAT BELT UNEXPECTEDLY UNLATCHES WHILE DRIVER INTERMITTENTLY. CLEAR COAT FINISH IS PEELING. INSIDE DOOR HANDLES METALLIC PEELING LEAVING SHARP EDGES.WE GET TERRIBLE CUSTOMER SERVICE FROM KIA HAD CAR TOWED THERE 2X AND WERE NOT OFFERED RENT-A-CAR EITHER TIME. THIS VEHICLE IS DEFECTIVE AND I'M SURE THEIR ARE MANY MORE WITH THESE SAME ISSUES. HOWEVER KIA MOTORS DOES NOT WANT TO EXCEPT RESPONSIBILITY ON ANY LEVEL. 2 RECALLS ALREADY.I'M HOPING OTHER BORREGO OWNERS WILL MAKE COMPLAINTS IN ORDER TO GET INVESTIGATION OPENED. WE WOULD LIKE KIA MOTORS TO BUY BACK OUR VEHICLE, SO WE CAN PURCHASE SOMETHING OTHER THEN A KIA.

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ELECTRONIC STABILITY CONTROL

3/20/2015 - LAKE VIEW TERRACE, CA
OUR KIA BORREGO HAS BEEN NOTHING BUT PROBLEMS SINCE WE PURCHASED IT. A ROUGH RIDE AND DIFFICULT TO STEER. DOESN'T STAY ALIGNED AND TIRES WEAR EXCESSIVELY. WHEN EVER WE HAD VEHICLE SERVICED DEALERSHIP WOULD SAY"VEHICLE DRIVES AS DESIGNED, OR TIRE PRESSURE OUT OF SPEC, ONCE THEY EVEN HAD THE NERVE TO TELL US THE MANAGER DRIVES ONE AND AGAIN DRIVES AS DESIGNED. FUNNY THING IS THOU ON WORK ORDER THEY WROTE TEST DRIVE. FOUND VEHICLE DRIVES AS DESIGNED. BUT MILEAGE IS THE SAME WHEN BROUGHT IN 'EXACTLY'. WE HAVE HAD TO BUY 2 AND 1/2 FULL SETS OF TIRES. AND STILL VEHICLE IS HARD TO STEER AND ROUGH RIDE TO SAY THE LEAST. IT IS VERY UNCOMFORTABLE TO RIDE IN ,MY 4YR OLD PROTESTS EVERY TIME WE HAVE TO DRIVE ANYWHERE OTHER THEN CORNER MARKET. DOOR ACTUATORS ON FRONT DRIVER SIDE AND PASSENGER SIDE HAVE BROKE 2X. HAD TO WAIT FOR PARTS THEY SAID THEY WOULD CALL AND NEVER DID. INSTEAD WE CALLED TO FIND OUT PARTS HAD BEEN THERE. NOTIFIED DEALERSHIP POWER OUTLETS DO NOT WORK DEALER COULD NOT RESOLVE ISSUE. DRIVER SEAT BELT UNEXPECTEDLY UNLATCHES WHILE DRIVER INTERMITTENTLY. CLEAR COAT FINISH IS PEELING. INSIDE DOOR HANDLES METALLIC PEELING LEAVING SHARP EDGES.WE GET TERRIBLE CUSTOMER SERVICE FROM KIA HAD CAR TOWED THERE 2X AND WERE NOT OFFERED RENT-A-CAR EITHER TIME. THIS VEHICLE IS DEFECTIVE AND I'M SURE THEIR ARE MANY MORE WITH THESE SAME ISSUES. HOWEVER KIA MOTORS DOES NOT WANT TO EXCEPT RESPONSIBILITY ON ANY LEVEL. 2 RECALLS ALREADY.I'M HOPING OTHER BORREGO OWNERS WILL MAKE COMPLAINTS IN ORDER TO GET INVESTIGATION OPENED. WE WOULD LIKE KIA MOTORS TO BUY BACK OUR VEHICLE, SO WE CAN PURCHASE SOMETHING OTHER THEN A KIA.

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SUSPENSION

3/20/2015 - LAKE VIEW TERRACE, CA
OUR KIA BORREGO HAS BEEN NOTHING BUT PROBLEMS SINCE WE PURCHASED IT. A ROUGH RIDE AND DIFFICULT TO STEER. DOESN'T STAY ALIGNED AND TIRES WEAR EXCESSIVELY. WHEN EVER WE HAD VEHICLE SERVICED DEALERSHIP WOULD SAY"VEHICLE DRIVES AS DESIGNED, OR TIRE PRESSURE OUT OF SPEC, ONCE THEY EVEN HAD THE NERVE TO TELL US THE MANAGER DRIVES ONE AND AGAIN DRIVES AS DESIGNED. FUNNY THING IS THOU ON WORK ORDER THEY WROTE TEST DRIVE. FOUND VEHICLE DRIVES AS DESIGNED. BUT MILEAGE IS THE SAME WHEN BROUGHT IN 'EXACTLY'. WE HAVE HAD TO BUY 2 AND 1/2 FULL SETS OF TIRES. AND STILL VEHICLE IS HARD TO STEER AND ROUGH RIDE TO SAY THE LEAST. IT IS VERY UNCOMFORTABLE TO RIDE IN ,MY 4YR OLD PROTESTS EVERY TIME WE HAVE TO DRIVE ANYWHERE OTHER THEN CORNER MARKET. DOOR ACTUATORS ON FRONT DRIVER SIDE AND PASSENGER SIDE HAVE BROKE 2X. HAD TO WAIT FOR PARTS THEY SAID THEY WOULD CALL AND NEVER DID. INSTEAD WE CALLED TO FIND OUT PARTS HAD BEEN THERE. NOTIFIED DEALERSHIP POWER OUTLETS DO NOT WORK DEALER COULD NOT RESOLVE ISSUE. DRIVER SEAT BELT UNEXPECTEDLY UNLATCHES WHILE DRIVER INTERMITTENTLY. CLEAR COAT FINISH IS PEELING. INSIDE DOOR HANDLES METALLIC PEELING LEAVING SHARP EDGES.WE GET TERRIBLE CUSTOMER SERVICE FROM KIA HAD CAR TOWED THERE 2X AND WERE NOT OFFERED RENT-A-CAR EITHER TIME. THIS VEHICLE IS DEFECTIVE AND I'M SURE THEIR ARE MANY MORE WITH THESE SAME ISSUES. HOWEVER KIA MOTORS DOES NOT WANT TO EXCEPT RESPONSIBILITY ON ANY LEVEL. 2 RECALLS ALREADY.I'M HOPING OTHER BORREGO OWNERS WILL MAKE COMPLAINTS IN ORDER TO GET INVESTIGATION OPENED. WE WOULD LIKE KIA MOTORS TO BUY BACK OUR VEHICLE, SO WE CAN PURCHASE SOMETHING OTHER THEN A KIA.

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SERVICE BRAKES

3/2/2015 - DUNCAN FALLS , OH
ON THE 23 OF FEBUARY I NOTICED ALL THE LIGHTS ON IN DASH, CHECK ENGINE, ESC, BRAKE LIGHT ECT. WAS NOT ABLE TO PUT THE CAR IN PARK TO SHUT IT OFF. I DID NOTICE WHEN DRIVING, COMING TO A COMPLETE STOP APPLYING THE BRAKE, ALL THE LIGHTS GO OFF EXCEPT THE CHECK ENGINE LIGHT AND IT ALSO ACKNOWLEDGE WHAT GEAR I WAS IN,THEREFORE I WAS ABLE TO PUT THE CAR INTO PARK AND SHUT DOWN THE ENGINE. MULTIPLE TIMES I HAVE TO UNLOCK THE SHIFT MANUALLY. TOOK IT TO THE DEALERSHIP AND WAS TOLD IT WAS THE ABS MODULE NEEDING REPLACED.. I DONT BELIEVE I SHOULD BE PAYING 2000 FOR A PART THAT I DONT BELIEVE IT NEEDS. I BELIEVE IT IS THE BRAKE LIGHT STOP SWITCH WHICH WAS REPLACED AFTER A RECALL. THIS SHOULD BE AGAIN RECALLED AS A DEFAULT, IF IT IS THE ABS MODULE, THEN IT SHOULD BE RECALLED AS WELL, THIS IS A SAFTY ISSUE AS MUCH AS THIS IS HAPPENING. IM VERY FRUSTRATED WITH ALL WE HAVE TO GO THROUGH TO GET A SOLID ANSWERER . AND WOULD APPRECIATE A REPLY

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ELECTRONIC STABILITY CONTROL

3/2/2015 - DUNCAN FALLS , OH
ON THE 23 OF FEBUARY I NOTICED ALL THE LIGHTS ON IN DASH, CHECK ENGINE, ESC, BRAKE LIGHT ECT. WAS NOT ABLE TO PUT THE CAR IN PARK TO SHUT IT OFF. I DID NOTICE WHEN DRIVING, COMING TO A COMPLETE STOP APPLYING THE BRAKE, ALL THE LIGHTS GO OFF EXCEPT THE CHECK ENGINE LIGHT AND IT ALSO ACKNOWLEDGE WHAT GEAR I WAS IN,THEREFORE I WAS ABLE TO PUT THE CAR INTO PARK AND SHUT DOWN THE ENGINE. MULTIPLE TIMES I HAVE TO UNLOCK THE SHIFT MANUALLY. TOOK IT TO THE DEALERSHIP AND WAS TOLD IT WAS THE ABS MODULE NEEDING REPLACED.. I DONT BELIEVE I SHOULD BE PAYING 2000 FOR A PART THAT I DONT BELIEVE IT NEEDS. I BELIEVE IT IS THE BRAKE LIGHT STOP SWITCH WHICH WAS REPLACED AFTER A RECALL. THIS SHOULD BE AGAIN RECALLED AS A DEFAULT, IF IT IS THE ABS MODULE, THEN IT SHOULD BE RECALLED AS WELL, THIS IS A SAFTY ISSUE AS MUCH AS THIS IS HAPPENING. IM VERY FRUSTRATED WITH ALL WE HAVE TO GO THROUGH TO GET A SOLID ANSWERER . AND WOULD APPRECIATE A REPLY

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SEAT BELTS

12/6/2014 - JACKSONVILLE, FL
DRIVER'S SEAT BELT DOES NOT LATCH PROPERLY. IT WILL DISENGAGE AT ANY TIME, WITH OR WITHOUT PRESSURE.

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ELECTRONIC STABILITY CONTROL

11/24/2014 - BENSENVILLE, IL
ON FRIDAY, 14 NOVEMBER 2014 I WAS DRIVING TO THE VA HOSPITAL AT GREAT NAVAL BASE, ILLINOIS IN MY 2009 KIA BORREGO WHEN THE ESC LIGHT CAME ON. AT THAT TIME,L I WAS DRIVING IN THE I-294 (HIGHWAY) AT THE 55 MILES SPEED WITH THE CRUISE CONTROL ON, SUDDENLY THE VEHICLE IN FRONT OF ME REDUCED THE SPEED AND WHEN I APPLIED THE BRAKES TO REDUCE THE CRUISE CONTROL DID NOT DISENGAGED ALMOST CAUSING ME TO HAVE AN ACCIDENT. I CALLED THE SAME DATE THE KIA DEALER AT ED NAPLETON KIA IN ELMHURST, IL, MAKE AN APPOINTMENT AND BROUGHT IT IN ON 18 NOV 14 AT 10:30 SUPPOSEDLY THE VEHICLE WAS FIXED AND I WAS CHARGED $320.94 FOR A SWITCH ASSY- BRAKE AND LABOR. TODAY, 24 NOVEMBER 2014 I WAS DRIVING AGAIN IN THE SAME HIGHWAY BEFORE MENTIONED AND ALMOST HAD ANOTHER ACCIDENT DUE TO THE SAME ISSUE. I WENT TO THE DEALER TO TALK TO THE MAINTENANCE PERSONNEL AND I ASKED FOR THE MANAGER. THE MANAGER CAME OUT I EXPLAINED HIM THE SITUATION AND HE SEND A MECHANIC TO TEST DRIVE WITH ME THE VEHICLE AND I SHOWED HIM THE ESC LIGHT ON AND EXPLAINED HIM THAT THE VEHICLE CONTINUE WITH THE SAME ISSUES THAT HAD BEFORE. HE REPLIED THAT FIRST THEY HAD TO CHANGE THE BRAKE SWITCH TO SEE IF THAT WILL FIXED THE ISSUE BUT NOW I MUST CHANGE THE BRAKE MODULE WHICH IS $1,500 DOLLARS THE PART AND ABOUT $800 DOLLARS IN LABOR. THE DEALER PERSONNEL AND THE MANAGER NEVER LET ME THAT THIS ISSUE WAS A RECALL AND I WAS CHARGED FOR IT. IN ADDITION, THE MECHANICAL/SAFETY ISSUE WAS NOT FIXED.

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SERVICE BRAKES

11/24/2014 - BENSENVILLE, IL
ON FRIDAY, 14 NOVEMBER 2014 I WAS DRIVING TO THE VA HOSPITAL AT GREAT NAVAL BASE, ILLINOIS IN MY 2009 KIA BORREGO WHEN THE ESC LIGHT CAME ON. AT THAT TIME,L I WAS DRIVING IN THE I-294 (HIGHWAY) AT THE 55 MILES SPEED WITH THE CRUISE CONTROL ON, SUDDENLY THE VEHICLE IN FRONT OF ME REDUCED THE SPEED AND WHEN I APPLIED THE BRAKES TO REDUCE THE CRUISE CONTROL DID NOT DISENGAGED ALMOST CAUSING ME TO HAVE AN ACCIDENT. I CALLED THE SAME DATE THE KIA DEALER AT ED NAPLETON KIA IN ELMHURST, IL, MAKE AN APPOINTMENT AND BROUGHT IT IN ON 18 NOV 14 AT 10:30 SUPPOSEDLY THE VEHICLE WAS FIXED AND I WAS CHARGED $320.94 FOR A SWITCH ASSY- BRAKE AND LABOR. TODAY, 24 NOVEMBER 2014 I WAS DRIVING AGAIN IN THE SAME HIGHWAY BEFORE MENTIONED AND ALMOST HAD ANOTHER ACCIDENT DUE TO THE SAME ISSUE. I WENT TO THE DEALER TO TALK TO THE MAINTENANCE PERSONNEL AND I ASKED FOR THE MANAGER. THE MANAGER CAME OUT I EXPLAINED HIM THE SITUATION AND HE SEND A MECHANIC TO TEST DRIVE WITH ME THE VEHICLE AND I SHOWED HIM THE ESC LIGHT ON AND EXPLAINED HIM THAT THE VEHICLE CONTINUE WITH THE SAME ISSUES THAT HAD BEFORE. HE REPLIED THAT FIRST THEY HAD TO CHANGE THE BRAKE SWITCH TO SEE IF THAT WILL FIXED THE ISSUE BUT NOW I MUST CHANGE THE BRAKE MODULE WHICH IS $1,500 DOLLARS THE PART AND ABOUT $800 DOLLARS IN LABOR. THE DEALER PERSONNEL AND THE MANAGER NEVER LET ME THAT THIS ISSUE WAS A RECALL AND I WAS CHARGED FOR IT. IN ADDITION, THE MECHANICAL/SAFETY ISSUE WAS NOT FIXED.

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EXTERIOR LIGHTING

11/24/2014 - BENSENVILLE, IL
ON FRIDAY, 14 NOVEMBER 2014 I WAS DRIVING TO THE VA HOSPITAL AT GREAT NAVAL BASE, ILLINOIS IN MY 2009 KIA BORREGO WHEN THE ESC LIGHT CAME ON. AT THAT TIME,L I WAS DRIVING IN THE I-294 (HIGHWAY) AT THE 55 MILES SPEED WITH THE CRUISE CONTROL ON, SUDDENLY THE VEHICLE IN FRONT OF ME REDUCED THE SPEED AND WHEN I APPLIED THE BRAKES TO REDUCE THE CRUISE CONTROL DID NOT DISENGAGED ALMOST CAUSING ME TO HAVE AN ACCIDENT. I CALLED THE SAME DATE THE KIA DEALER AT ED NAPLETON KIA IN ELMHURST, IL, MAKE AN APPOINTMENT AND BROUGHT IT IN ON 18 NOV 14 AT 10:30 SUPPOSEDLY THE VEHICLE WAS FIXED AND I WAS CHARGED $320.94 FOR A SWITCH ASSY- BRAKE AND LABOR. TODAY, 24 NOVEMBER 2014 I WAS DRIVING AGAIN IN THE SAME HIGHWAY BEFORE MENTIONED AND ALMOST HAD ANOTHER ACCIDENT DUE TO THE SAME ISSUE. I WENT TO THE DEALER TO TALK TO THE MAINTENANCE PERSONNEL AND I ASKED FOR THE MANAGER. THE MANAGER CAME OUT I EXPLAINED HIM THE SITUATION AND HE SEND A MECHANIC TO TEST DRIVE WITH ME THE VEHICLE AND I SHOWED HIM THE ESC LIGHT ON AND EXPLAINED HIM THAT THE VEHICLE CONTINUE WITH THE SAME ISSUES THAT HAD BEFORE. HE REPLIED THAT FIRST THEY HAD TO CHANGE THE BRAKE SWITCH TO SEE IF THAT WILL FIXED THE ISSUE BUT NOW I MUST CHANGE THE BRAKE MODULE WHICH IS $1,500 DOLLARS THE PART AND ABOUT $800 DOLLARS IN LABOR. THE DEALER PERSONNEL AND THE MANAGER NEVER LET ME THAT THIS ISSUE WAS A RECALL AND I WAS CHARGED FOR IT. IN ADDITION, THE MECHANICAL/SAFETY ISSUE WAS NOT FIXED.

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