Auto Recalls for Consumers

TOYOTA HIGHLANDER Problems with Visibility Wiper

 
Auto Recalls For Consumers

2009 TOYOTA HIGHLANDER Problems & Complaints

Read complaint(s) filed for the 2009 TOYOTA HIGHLANDER. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2009 TOYOTA HIGHLANDER by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (100 Complaints)
Date reported Jan 08, 2014
Location DALLAS, TX
Manufacturer TOYOTA MOTOR CORPORATION
Vehicle 2009 TOYOTA HIGHLANDER
Transmission Not Specified
Drivetrain Not Specified
Fuel type Gas
Occurences 1
Crash involved N
Injuries 0
Deaths 0
Source NHTSA Website
All Complaints
Complaint - Visibility Wiper

THE DRIVER'S SIDE VISOR NO LONGER STAYS UP, SO IT HAS PROGRESSIVELY DROPPED DOWN TO ABOUT A 30-45 DEGREE ANGLE TOWARD THE DRIVER'S HEAD. THIS IS A LARGE SAFETY HAZARD BOTH FOR GENERAL VISIBILITY WHEN DRIVING AND POTENTIAL CAUSE OF INJURY TO THE HEAD IN THE CASE OF AN ACCIDENT. THE VEHICLE WAS PURCHASED CERTIFIED USED FROM A TOYOTA DEALERSHIP. SUCH A PART SHOULD NOT BECOME FAULTY JUST OVER 3 YEARS FROM THE TIME IT WAS ORIGINALLY PUT ON THE MARKET. THE VISOR IS NOT USED AGGRESSIVELY OR EXCESSIVELY. BOTH THE DEALERSHIP AND TOYOTA MOTORS WERE CONTACTED REGARDING THIS PROBLEM. TOYOTA ADVISED THIS PART WAS NOT COVERED UNDER ANY TYPE OF STANDARD WARRANTY, DESPITE THE FACT THAT IT IS A SAFETY AND VISIBILITY ISSUE. BOTH PARTIES WERE OF NO ASSISTANCE AND REQUIRED OWNER OF VEHICLE TO PAY FOR COST OF PARTS AND LABOR. THANK YOU FOR YOUR TIME AND CONSIDERATION TO THIS MATTER.

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