Auto Recalls for Consumers

TOYOTA HIGHLANDER Problems with Electrical System, Structure

 
Auto Recalls For Consumers

2009 TOYOTA HIGHLANDER Problems & Complaints

Read complaint(s) filed for the 2009 TOYOTA HIGHLANDER. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2009 TOYOTA HIGHLANDER by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (100 Complaints)
Date reported Aug 10, 2015
Location LEAWOOD, KS
Manufacturer Toyota Motor Corporation
Vehicle 2009 TOYOTA HIGHLANDER
Transmission Not Specified
Drivetrain Not Specified
Fuel type Not Specified
Occurences 0
Crash involved N
Injuries 0
Deaths 0
Source NHTSA Website
All Complaints

LIFT GATE AND POWER DOOR MOTOR BROKE. THE DOOR STOCKED AND COULD NOT BE OPENED OR LOCKED. I WAS LUCKY THAT MY TODDLER WAS NOT AROUND. I AM HORRIFIED WHAT WOULD HAPPENED IF HIS HAND STOCK IN IT AND THE DOOR COULD NOT BE OPEN. WE TOOK IT TO MOLLE TOYOTA. THEY TOLD ME THAT BESIDE THE LIFT GATE AND MOTOR THE WHOLE REAR DOOR AND HINGE HAS TO BE REPLACE. THEY SAID THAT IF I DON'T REPLACE THE DOORS I WILL HAVE SAME PROBLEM FEW MONTHS LATER. THEY SAID THAT TOYOTA MODIFIED THE NEW REAR DOOR THAT THEY ARE AWARE THAT THE DOOR IN MY VEHICLE CAUSING PROBLEMS. THEY REFUSED TO PAY FOR THE DOOR BECAUSE IT'S OUTSIDE WARRANTY. THE COST OF MOTOR AND LIFT GATE REPAIR IS $1500 THE COST WITH NEW DOOR IS $3500. I DON'T UNDERSTAND WHY TOYOTA DOES NOT PAY FOR DOOR THAT THEY ARE AWARE THAT ARE DEFECTIVE AND NEEDED TO BE MODIFIED. I ALSO THINK THAT THERE SHOULD BE A RECALL ON THIS PART BECAUSE SOMEONE CAN GET INJURED.

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