Auto Recalls for Consumers

TOYOTA PRIUS Problems with Vehicle Speed Control

 
Auto Recalls For Consumers

2009 TOYOTA PRIUS Problems & Complaints

Read complaint(s) filed for the 2009 TOYOTA PRIUS. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2009 TOYOTA PRIUS by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (439 Complaints)
Date reported Mar 19, 2010
Location SHILOH, NJ
Manufacturer TOYOTA MOTOR CORPORATION
Vehicle 2009 TOYOTA PRIUS
Transmission Not Specified
Drivetrain Not Specified
Fuel type Not Specified
Occurences 1
Crash involved N
Injuries 0
Deaths 0
Source NHTSA Website
All Complaints

WE PURCHASED A 2009 PRIUS, 11/08. IN 3/16/09 IT ACCELERATED UNEXPECTEDLY ON THE NJ TURNPIKE NEAR NEWARK AIRPORT, A SPEED JUDGED AT 85 MILES/HOUR. I WAS THE DRIVER, THERE WERE 4 PASSENGERS. CLEARLY UNATTENDED ACCELERATION NOT CAUSED BY A FLOOR MAT. SCENARIO: TRAVELING IN RIGHT LANE, CAME UP BEHIND CEMENT MIXER TRAVELING AT 45-50 MI/HOUR; ACCELERATED QUICKLY TO GET INTO MIDDLE LANE; MIDDLE LANE TRAFFIC CONSTANT, TRAVELING MIN. 70 MI/HOUR; ONCE IN MIDDLE LANE, DE-ACCELERATED; INSTEAD OF DE-ACCELERATING, THE CAR ENGINE ROARED, TAKING OFF AT AN UNBELIEVABLE SPEED; TURNED ON FLASHERS, PUT FOOT ON BRAKE; ABLE TO CONTROL SPEED OF CAR, BREAKING ALL THE TIME, ENGINE ROARING. NO PLACE TO PULL OVER. ONLY THOUGHT: GET TO TOLL BOOTH, HOPE I COULD STOP IT COMPLETELY WITH BRAKE; SUDDENLY, AFTER ABOUT 5 MIN., THERE WAS A SOUND IN THE ENGINE (?) LIKE A THUD; CAR RESUMED NORMAL OPERATIONS. FOLLOW-UP: WENT INTO NYC, DROVE CAR HOME THAT EVENING, 3 HOUR DRIVE; HUSBAND TOOK CAR TO VINELAND TOYOTA DEALER WHERE BOUGHT; THEY SAID BLACK BOX SHOWED THAT, IN ADDITION TO MOST RECENT ACCELERATION, THERE WERE PRIOR ACCELERATIONS; WE NEVER NOTICED THEM; THEY COULD FIND NOTHING WRONG WITH IT; SAID MAT HAD BEEN THE PROBLEM; HUSBAND, FORMER CEO/AMER. LUNG ASSOC., CONTACTED TOYOTA REGIONAL, SAYING THAT HE WAS NOT SATISFIED WITH DIAGNOSIS OF PROBLEM - WE WERE AFRAID TO DRIVE THE CAR. KNEW MANAGEMENT BECAUSE OF TOYOTA'S SUPPORT OF ALA. IN FACT, AFTER HIS RETIREMENT, ENDORSED '02 PRIUS IN TOYOTA BROCHURE, AND WAS FEATURED IN 2 TOYOTA VIDEOS; MANAGEMENT SENT TECHS FROM REG. OFFICE; REPS CONCURRED WITH DEALER: PROBLEM WAS FLOOR MAT. OUTCOME: NO WORK WE KNOW OF WAS DONE TO RECTIFY ACCELERATION; MAT REMOVED, BUT COULDN'T SEE HOW IT INTERFERED WITH PEDAL. COULDN'T REPLICATE THE EVENT BY MOVING MAT AROUND. NO EXPLANATION FOR THUD; LITTLE LIKELIHOOD THAT THE MAT COULD SLIP BACK IN PLACE. DON'T TRUST CAR! PLEASE ADVISE US OF YOUR INTENT ON THIS MATTER. THANK YOU.

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