Auto Recalls for Consumers

TOYOTA PRIUS Problems with Electrical System

 
Auto Recalls For Consumers

2009 TOYOTA PRIUS Problems & Complaints

Read complaint(s) filed for the 2009 TOYOTA PRIUS. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2009 TOYOTA PRIUS by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (439 Complaints)
Date reported Aug 15, 2011
Location BOCA RATON, FL
Manufacturer TOYOTA MOTOR CORPORATION
Vehicle 2009 TOYOTA PRIUS
Transmission Not Specified
Drivetrain Not Specified
Fuel type Hybrid Electric
Occurences 1
Crash involved N
Injuries 0
Deaths 0
Source NHTSA Website
All Complaints
Complaint - Electrical System

RE: 2009 TOYOTA PRIUS. APPROX. 23K MILES. ON SUNDAY, AUGUST 14, 2011 WE WERE DRIVING AT ABOUT 40 MPH WHEN WITHOUT WARNING, THE CAR COMPLETELY SHUT DOWN - ALL SYSTEMS AND ALL INFORMATION DISPLAYS. IN SPITE OF COMPROMISED STEERING AND BRAKING WE WERE ABLE TO STOP CAR. CAR WAS COMPLETELY UNRESPONSIVE OTHER THAN BEING ABLE TO TURN ON HAZARD SIGNAL. VEHICLE WAS TOWED TO A TOYOTA DEALER. DEALER JUST INFORMED US THAT THE CAUSE WAS A WATER PUMP FAILURE WHICH CAUSED THE CAR TO GO INTO A "SAFE" MODE SHUTTING DOWN THE CAR WITHOUT ANY WARNING OR TIME FOR THE DRIVER TO FIND A SAFE RESPONSE. UPON QUESTIONING, THE DEALER ALSO SAID THIS WOULD ALSO HAPPEN AT HIGHER SPEEDS WHICH IN OUR OPINION, COULD POSE A LIFE THREATENING SITUATION NOT ONLY FOR THE OPERATOR BUT FOR THOSE VEHICLES AROUND HIM. FURTHER WHEN ASKED, THE DEALER SAID IT DID NOT KNOW IF THE FAILURE OF ANY OTHER COMPONENTS WOULD CAUSE A SIMILAR SHUT-DOWN. OBVIOUSLY, TOYOTA'S DEFINITION OF "SAFE" MODE IS 180 DEGREES OFF AND THIS IS A SYSTEM DESIGN FLAW THAT NEEDS TO BE ADDRESSED BEFORE IT RESULTS IN A TRAGEDY (IF IT HASN'T ALREADY DONE SO).

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