Auto Recalls for Consumers

TOYOTA PRIUS Problems with Exterior Lighting

 
Auto Recalls For Consumers

2009 TOYOTA PRIUS Problems & Complaints

Read complaint(s) filed for the 2009 TOYOTA PRIUS. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2009 TOYOTA PRIUS by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (439 Complaints)
Date reported Apr 08, 2013
Location MIAMI, FL
Manufacturer TOYOTA MOTOR CORPORATION
Vehicle 2009 TOYOTA PRIUS
Transmission Not Specified
Drivetrain Not Specified
Fuel type Hybrid Electric
Occurences 1
Crash involved N
Injuries 0
Deaths 0
Source NHTSA Website
All Complaints
Complaint - Exterior Lighting

I NOTICED SOME CONDENSATION IN BOTH FRONT HEADLAMPS SOME TIME AGO BUT JUST THOUGHT IT WAS A COSMETIC PROBLEM. ABOUT THREE DAYS AGO BOTH MY HEADLIGHTS WENT OUT. I TOOK MY CAR TO THE DEALERSHIP AND THEY INFORMED ME THAT THE WATER INSIDE THE HEADLAMPS CAUSED MY HID LIGHTS TO SHORT OUT. I AM OUT OF THE 36 MONTH 36,000 MILE WARRANTY, BUT STILL WITHIN MY EXTENDED WARRANTY'S LIMITS. TOYOTA IS NOT GOING TO COVER THE REPLACEMENT OF THE LIGHT BULBS OR CHANGE OUT THE HEADLIGHTS SINCE I'M PAST THE ORIGINAL WARRANTY COVERAGE LIMIT. I WAS QUOTED BY MY TOYOTA DEALERSHIP OVER $1,500 TO REPAIR THIS PROBLEM. I ALSO FOUND A MEMO FROM TOYOTA (MEMO # T-SB-0188-11) THAT TALKS ABOUT THIS PROBLEM AND STATES THAT UNDER THE OEM WARRANTY, IT SHOULD BE REPLACED AT NO CHARGE TO THE CUSTOMER.

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