Auto Recalls for Consumers

BUICK LACROSSE - 2010 BUICK LACROSSE Problems & Complaints

 
Auto Recalls For Consumers
by General Motors LLC

There are 102 complaints filed for the 2010 BUICK LACROSSE

Below is a list of complaints & problems filed against the 2010 BUICK LACROSSE. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2010 BUICK LACROSSE, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (6) Equipment Adaptive (1) Power Train (9) Steering (11) Vehicle Speed Control (8)
Electrical System (26) Exterior Lighting (4) Seat Belts (2) Structure (3) Visibility (8)
Electronic Stability Control (11) Fuel Propulsion System (1) Seats (2) Suspension (4) Visibility Wiper (1)
Engine (22) Fuel System Gasoline (1) Service Brakes (8) Unknown Or Other (6) Wheels (3)
Engine And Engine Cooling (6) Fuel System Other (1) Service Brakes Hydraulic (1)

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ComplaintDescription

ELECTRICAL SYSTEM

4/18/2016 - PHILADELPHIA, PA
THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT THE INNER CONNECTORS HAD BEEN PREMATURELY BURNING AND CREATED A SHORT WITH THE LIGHTING FIXTURE. AS A RESULT, THE DRIVER SIDE HEAD LAMP ASSEMBLY FAILED TO WORK. THE DEALER REPAIRED THE CONNECTOR IN AUGUST OF 2014, BUT THE FAILURE RECURRED. THE DEALER STATED THAT THE CONTACT WOULD NEED TO SCHEDULE A REPAIR AND THAT THERE WAS NO MANUFACTURER RECALL TO COVER THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO IMMEDIATE SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE.

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EXTERIOR LIGHTING

4/18/2016 - PHILADELPHIA, PA
THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT THE INNER CONNECTORS HAD BEEN PREMATURELY BURNING AND CREATED A SHORT WITH THE LIGHTING FIXTURE. AS A RESULT, THE DRIVER SIDE HEAD LAMP ASSEMBLY FAILED TO WORK. THE DEALER REPAIRED THE CONNECTOR IN AUGUST OF 2014, BUT THE FAILURE RECURRED. THE DEALER STATED THAT THE CONTACT WOULD NEED TO SCHEDULE A REPAIR AND THAT THERE WAS NO MANUFACTURER RECALL TO COVER THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO IMMEDIATE SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE.

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ELECTRICAL SYSTEM

3/21/2016 - PEMBROKE PINES, FL
THREE DAYS AGO, WHILE ON A TRIP FROM THE WEST COAST OF FLORIDA TO THE EAST COAST OF FLORIDA; AND WHILE DRIVING ON THE HIGHWAY AT 65 MPH, THE WARNING BELLS STARTED DINGING AND THE MESSAGES: SERVICE STABILITRAK, ABS, AND PARK ASSIST OFF KEPT FLASHING OFF AND ON; THE CAR BEGAN JERKING AND LOSING ENGINE POWER; THE TACHOMETER, SPEEDOMETER, AND TEMPERATURE GAUGES WERE JUMPING AROUND ALL OVER THE PLACE; AND THE CHECK ENGINE LIGHT CAME ON. (A VIDEO OF WHAT OCCURRED WAS TAKEN TO SHOW AS PROOF). I MANAGED TO PULL OFF THE SIDE OF THE ROAD, TURNED THE CAR OFF AND SAT FOR SEVERAL MINUTES, THEN STARTED THE CAR AGAIN. LESS THAN A MINUTE AFTER I GOT BACK ON THE HIGHWAY, THE SAME EVENTS OCCURRED AGAIN. AFTER AT LEAST 30 MINUTES OR MORE OF THE CAR CONTINUING TO MALFUNCTION WHILE DRIVING; IT SUDDENLY STOPPED GIVING ME WARNING SIGNALS AND ENGINE POWER SEEMED TO STABILIZE; HOWEVER, THE CHECK ENGINE LIGHT REMAINED ON. ONCE I REACHED MY DESTINATION, I DIDN'T USE THE CAR FOR TWO DAYS. MY RETURN TRIP HOME, WHICH WAS APPROXIMATELY 140 MILES, WAS UNEVENTFUL; HOWEVER, THE VERY NEXT MORNING ON MY WAY TO WORK, WHILE SITTING IN TRAFFIC ON THE EXPRESSWAY, THE WARNING BELLS SUDDENLY STARTED RINGING AGAIN, AND THE SERVICE STABILITRAK AND ABS LIGHTS CAME ON. FORTUNATELY I WAS ABLE TO MAKE IT TO WORK AND CALLED THE BUICK DEALER TO BRING MY CAR IN TO HAVE IT CHECKED. IN THE PAST FEW MONTHS, THIS PROBLEM HAS OCCURRED 3 TO 4 TIMES, BUT EACH TIME ONLY LASTED MOMENTS AND NEVER TO THE EXTREME THAT IT DID . I RECEIVED A LETTER FROM BUICK ABOUT 3 MONTHS AGO THAT PERTAINED TO SUCH ISSUES AND LOSS OF ENGINE POWER; AND THE LETTER STATED THAT THE CAR SHOULD BE TAKEN TO THE BUICK DEALER AND REPAIRED AT NO COST. THIS IS AN EXTREMELY DANGEROUS PROBLEM THAT NEEDS TO BE ADDRESSED AND RESOLVED IMMEDIATELY.

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VEHICLE SPEED CONTROL

3/21/2016 - PEMBROKE PINES, FL
THREE DAYS AGO, WHILE ON A TRIP FROM THE WEST COAST OF FLORIDA TO THE EAST COAST OF FLORIDA; AND WHILE DRIVING ON THE HIGHWAY AT 65 MPH, THE WARNING BELLS STARTED DINGING AND THE MESSAGES: SERVICE STABILITRAK, ABS, AND PARK ASSIST OFF KEPT FLASHING OFF AND ON; THE CAR BEGAN JERKING AND LOSING ENGINE POWER; THE TACHOMETER, SPEEDOMETER, AND TEMPERATURE GAUGES WERE JUMPING AROUND ALL OVER THE PLACE; AND THE CHECK ENGINE LIGHT CAME ON. (A VIDEO OF WHAT OCCURRED WAS TAKEN TO SHOW AS PROOF). I MANAGED TO PULL OFF THE SIDE OF THE ROAD, TURNED THE CAR OFF AND SAT FOR SEVERAL MINUTES, THEN STARTED THE CAR AGAIN. LESS THAN A MINUTE AFTER I GOT BACK ON THE HIGHWAY, THE SAME EVENTS OCCURRED AGAIN. AFTER AT LEAST 30 MINUTES OR MORE OF THE CAR CONTINUING TO MALFUNCTION WHILE DRIVING; IT SUDDENLY STOPPED GIVING ME WARNING SIGNALS AND ENGINE POWER SEEMED TO STABILIZE; HOWEVER, THE CHECK ENGINE LIGHT REMAINED ON. ONCE I REACHED MY DESTINATION, I DIDN'T USE THE CAR FOR TWO DAYS. MY RETURN TRIP HOME, WHICH WAS APPROXIMATELY 140 MILES, WAS UNEVENTFUL; HOWEVER, THE VERY NEXT MORNING ON MY WAY TO WORK, WHILE SITTING IN TRAFFIC ON THE EXPRESSWAY, THE WARNING BELLS SUDDENLY STARTED RINGING AGAIN, AND THE SERVICE STABILITRAK AND ABS LIGHTS CAME ON. FORTUNATELY I WAS ABLE TO MAKE IT TO WORK AND CALLED THE BUICK DEALER TO BRING MY CAR IN TO HAVE IT CHECKED. IN THE PAST FEW MONTHS, THIS PROBLEM HAS OCCURRED 3 TO 4 TIMES, BUT EACH TIME ONLY LASTED MOMENTS AND NEVER TO THE EXTREME THAT IT DID . I RECEIVED A LETTER FROM BUICK ABOUT 3 MONTHS AGO THAT PERTAINED TO SUCH ISSUES AND LOSS OF ENGINE POWER; AND THE LETTER STATED THAT THE CAR SHOULD BE TAKEN TO THE BUICK DEALER AND REPAIRED AT NO COST. THIS IS AN EXTREMELY DANGEROUS PROBLEM THAT NEEDS TO BE ADDRESSED AND RESOLVED IMMEDIATELY.

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ELECTRONIC STABILITY CONTROL

3/21/2016 - PEMBROKE PINES, FL
THREE DAYS AGO, WHILE ON A TRIP FROM THE WEST COAST OF FLORIDA TO THE EAST COAST OF FLORIDA; AND WHILE DRIVING ON THE HIGHWAY AT 65 MPH, THE WARNING BELLS STARTED DINGING AND THE MESSAGES: SERVICE STABILITRAK, ABS, AND PARK ASSIST OFF KEPT FLASHING OFF AND ON; THE CAR BEGAN JERKING AND LOSING ENGINE POWER; THE TACHOMETER, SPEEDOMETER, AND TEMPERATURE GAUGES WERE JUMPING AROUND ALL OVER THE PLACE; AND THE CHECK ENGINE LIGHT CAME ON. (A VIDEO OF WHAT OCCURRED WAS TAKEN TO SHOW AS PROOF). I MANAGED TO PULL OFF THE SIDE OF THE ROAD, TURNED THE CAR OFF AND SAT FOR SEVERAL MINUTES, THEN STARTED THE CAR AGAIN. LESS THAN A MINUTE AFTER I GOT BACK ON THE HIGHWAY, THE SAME EVENTS OCCURRED AGAIN. AFTER AT LEAST 30 MINUTES OR MORE OF THE CAR CONTINUING TO MALFUNCTION WHILE DRIVING; IT SUDDENLY STOPPED GIVING ME WARNING SIGNALS AND ENGINE POWER SEEMED TO STABILIZE; HOWEVER, THE CHECK ENGINE LIGHT REMAINED ON. ONCE I REACHED MY DESTINATION, I DIDN'T USE THE CAR FOR TWO DAYS. MY RETURN TRIP HOME, WHICH WAS APPROXIMATELY 140 MILES, WAS UNEVENTFUL; HOWEVER, THE VERY NEXT MORNING ON MY WAY TO WORK, WHILE SITTING IN TRAFFIC ON THE EXPRESSWAY, THE WARNING BELLS SUDDENLY STARTED RINGING AGAIN, AND THE SERVICE STABILITRAK AND ABS LIGHTS CAME ON. FORTUNATELY I WAS ABLE TO MAKE IT TO WORK AND CALLED THE BUICK DEALER TO BRING MY CAR IN TO HAVE IT CHECKED. IN THE PAST FEW MONTHS, THIS PROBLEM HAS OCCURRED 3 TO 4 TIMES, BUT EACH TIME ONLY LASTED MOMENTS AND NEVER TO THE EXTREME THAT IT DID . I RECEIVED A LETTER FROM BUICK ABOUT 3 MONTHS AGO THAT PERTAINED TO SUCH ISSUES AND LOSS OF ENGINE POWER; AND THE LETTER STATED THAT THE CAR SHOULD BE TAKEN TO THE BUICK DEALER AND REPAIRED AT NO COST. THIS IS AN EXTREMELY DANGEROUS PROBLEM THAT NEEDS TO BE ADDRESSED AND RESOLVED IMMEDIATELY.

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VISIBILITY: WINDSHIELD

2/10/2016 - CHICAGO, IL
THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE WINDSHIELD HAD A SMALL CRACK THAT WAS EXPANDING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

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ENGINE

1/11/2016 - SOUTHFIELD, MI
THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 60 MPH, THE MALFUNCTION AND THE ENGINE POWERING DOWN INDICATOR ILLUMINATED. THE VEHICLE STALLED. THE CONTACT HAD TO MANEUVER TO THE SIDE OF THE ROAD. AFTER APPROXIMATELY 15 MINUTES, THE VEHICLE STARTED BUT THE ENGINE MALFUNCTION INDICATOR WAS STILL ILLUMINATED. THE VEHICLE WAS DRIVEN HOME AND THE FAILURE RECURRED THREE OTHER TIMES. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE CONTROL ASSEMBLY WAS DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 47,739.

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ELECTRICAL SYSTEM

11/4/2015 - MONROEVILLE, PA
THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE DRIVING 60 MPH, THE ENGINE CAUGHT FIRE WITHOUT WARNING. THE FIRE DEPARTMENT WAS NOTIFIED, BUT THE VEHICLE WAS NO LONGER ON FIRE WHEN THEY ARRIVED. THE VEHICLE WAS TOWED TO AN INDEPENDENT FACILITY. THE CONTACT STATED THAT THE WIRING HARNESS UNDER THE HOOD WAS MELTED FROM THE FIRE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 12/30/15

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ENGINE

11/4/2015 - MONROEVILLE, PA
THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE DRIVING 60 MPH, THE ENGINE CAUGHT FIRE WITHOUT WARNING. THE FIRE DEPARTMENT WAS NOTIFIED, BUT THE VEHICLE WAS NO LONGER ON FIRE WHEN THEY ARRIVED. THE VEHICLE WAS TOWED TO AN INDEPENDENT FACILITY. THE CONTACT STATED THAT THE WIRING HARNESS UNDER THE HOOD WAS MELTED FROM THE FIRE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 12/30/15

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STRUCTURE: BODY

10/19/2015 - HAZLETON, PA
THE CHROME IS PEELING OFF THE INTERIOR DOOR HANDLE ON THE DRIVERS FRONT DOOR, CAUSING A RAZOR SHARP EDGE, THAT CUTS MY FINGER. IT IS A SAFETY HAZARD THAT SHOULD BE ADDRESSED

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