Auto Recalls for Consumers

BUICK LACROSSE - 2010 BUICK LACROSSE Problems & Complaints

 
Auto Recalls For Consumers
by General Motors LLC

There are 127 complaints filed for the 2010 BUICK LACROSSE

Below is a list of complaints & problems filed against the 2010 BUICK LACROSSE. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2010 BUICK LACROSSE, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (7) Equipment Adaptive (1) Power Train (13) Steering (12) Vehicle Speed Control (13)
Electrical System (32) Exterior Lighting (4) Seat Belts (2) Structure (3) Visibility (8)
Electronic Stability Control (14) Fuel Propulsion System (2) Seats (3) Suspension (4) Visibility Wiper (2)
Engine (34) Fuel System Gasoline (1) Service Brakes (12) Unknown Or Other (8) Wheels (4)
Engine And Engine Cooling (7) Fuel System Other (1) Service Brakes Hydraulic (1)

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ComplaintDescription

UNKNOWN OR OTHER

10/20/2017 - AUBURN, WA
I WAS DRIVING SOUTH DOWN HIGHWAY I5 AND MY SUNROOF EXPLODED AND SHATTERED. NOTHING HIT ME AND THERE WAS NO ROCK OR FOREIGN OBJECTS. IT SOUNDED LIKE A GUNSHOT OR EXPLOSION. IT OCCURRED YESTERDAY 10/19/2017 AROUND 3:25 PM OR SO. I WAS NOT PHYSICALLY HARMED, JUST FRIGHTENED AND GLAD MY KIDS WERE NOT IN THE CAR. THE BREAK IS OUTWARD NOT INWARD SO YOU KNOW IT DIDN+T COME FROM A FALLING OBJECT.

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ENGINE

9/13/2017 - MOCKSVILLE, NC
THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE DEPRESSING THE BRAKE PEDAL TO MAKE A SUDDEN STOP, THE VEHICLE SUDDENLY SHUT OFF. ALSO, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO DAVIS GM IN POLAKA, FL, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED AND NO REPAIRS WERE PERFORMED. THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 85,000.

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ELECTRICAL SYSTEM

9/13/2017 - MOCKSVILLE, NC
THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE DEPRESSING THE BRAKE PEDAL TO MAKE A SUDDEN STOP, THE VEHICLE SUDDENLY SHUT OFF. ALSO, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO DAVIS GM IN POLAKA, FL, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED AND NO REPAIRS WERE PERFORMED. THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 85,000.

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ENGINE

9/1/2017 - MADISON, WI
THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE DRIVING 75 MPH, THE VEHICLE LOST POWER AND DECELERATED INDEPENDENTLY TO 30 MPH. THE FAILURE RECURRED SEVERAL MORE TIMES. THE VEHICLE WAS TAKEN TO ZIMBRICK BUICK GMC EASTSIDE (5402 HIGH CROSSING BLVD, MADISON, WI 53718), BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD NOT ASSIST SINCE THE VEHICLE WAS OUT OF WARRANTY. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO START. THE CONTACT WAS FINALLY ABLE TO RESTART THE VEHICLE AND PURCHASED A NEW BATTERY; HOWEVER, THE FAILURE RECURRED THREE OR FOUR TIMES VERY CLOSE TOGETHER. THE CONTACT ALSO STATED THAT, WHEN ATTEMPTING TO START THE VEHICLE, IT WOULD FAIL TO DETECT THE KEY FOB EVEN WHEN PLACED PROPERLY. THE VEHICLE WAS TAKEN BACK TO ZIMBRICK BUICK GMC EASTSIDE, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS UNSURE OF WHETHER THE MANUFACTURER HAD BEEN CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

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VEHICLE SPEED CONTROL

9/1/2017 - MADISON, WI
THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE DRIVING 75 MPH, THE VEHICLE LOST POWER AND DECELERATED INDEPENDENTLY TO 30 MPH. THE FAILURE RECURRED SEVERAL MORE TIMES. THE VEHICLE WAS TAKEN TO ZIMBRICK BUICK GMC EASTSIDE (5402 HIGH CROSSING BLVD, MADISON, WI 53718), BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD NOT ASSIST SINCE THE VEHICLE WAS OUT OF WARRANTY. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO START. THE CONTACT WAS FINALLY ABLE TO RESTART THE VEHICLE AND PURCHASED A NEW BATTERY; HOWEVER, THE FAILURE RECURRED THREE OR FOUR TIMES VERY CLOSE TOGETHER. THE CONTACT ALSO STATED THAT, WHEN ATTEMPTING TO START THE VEHICLE, IT WOULD FAIL TO DETECT THE KEY FOB EVEN WHEN PLACED PROPERLY. THE VEHICLE WAS TAKEN BACK TO ZIMBRICK BUICK GMC EASTSIDE, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS UNSURE OF WHETHER THE MANUFACTURER HAD BEEN CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

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SERVICE BRAKES

9/1/2017 - OMAHA, NE
I NOTED THE EXACT SAME PROBLEM REPORTED ON THE NHTSA SITE FOR THIS SAME MAKE AND MODEL OF CAR. IT'S INCLUDED UNDER THE HEADING VEHICLE SPEED CONTROL. I JUST PURCHASED THIS CAR IN THE PAST MONTH AND NOW NOTICE THAT EACH TIME I TRY TO MOVE MY FOOT FROM THE FOOT FEED TO THE BRAKE PEDAL MY FOOT CATCHES ON THE SIDE OF THE BRAKE PEDAL. IT SEEMS TO ME TO BE AN OBVIOUS SAFETY RISK IN THAT IT TAKES ANOTHER MOVEMENT OF MY FOOT TO GET IT ON THE BRAKE PEDAL SLOWING MY RESPONSE TO BRAKE. I FEAR THAT IF I NEED TO STOP QUICKLY, I WILL EITHER MISS THE BRAKE PEDAL OR WILL HAVE A DELAY IN REACHING IT WHICH COULD CAUSE A SERIOUS ACCIDENT IF BRAKING QUICKLY IS NECESSARY TO AVOID A CRASH. THIS HAPPENS EVERY TIME I MOVE MY FOOT FROM THE FOOT FEED TO THE BRAKE PEDAL!

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FUEL/PROPULSION SYSTEM

9/1/2017 - OMAHA, NE
I NOTED THE EXACT SAME PROBLEM REPORTED ON THE NHTSA SITE FOR THIS SAME MAKE AND MODEL OF CAR. IT'S INCLUDED UNDER THE HEADING VEHICLE SPEED CONTROL. I JUST PURCHASED THIS CAR IN THE PAST MONTH AND NOW NOTICE THAT EACH TIME I TRY TO MOVE MY FOOT FROM THE FOOT FEED TO THE BRAKE PEDAL MY FOOT CATCHES ON THE SIDE OF THE BRAKE PEDAL. IT SEEMS TO ME TO BE AN OBVIOUS SAFETY RISK IN THAT IT TAKES ANOTHER MOVEMENT OF MY FOOT TO GET IT ON THE BRAKE PEDAL SLOWING MY RESPONSE TO BRAKE. I FEAR THAT IF I NEED TO STOP QUICKLY, I WILL EITHER MISS THE BRAKE PEDAL OR WILL HAVE A DELAY IN REACHING IT WHICH COULD CAUSE A SERIOUS ACCIDENT IF BRAKING QUICKLY IS NECESSARY TO AVOID A CRASH. THIS HAPPENS EVERY TIME I MOVE MY FOOT FROM THE FOOT FEED TO THE BRAKE PEDAL!

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VEHICLE SPEED CONTROL

9/1/2017 - OMAHA, NE
I NOTED THE EXACT SAME PROBLEM REPORTED ON THE NHTSA SITE FOR THIS SAME MAKE AND MODEL OF CAR. IT'S INCLUDED UNDER THE HEADING VEHICLE SPEED CONTROL. I JUST PURCHASED THIS CAR IN THE PAST MONTH AND NOW NOTICE THAT EACH TIME I TRY TO MOVE MY FOOT FROM THE FOOT FEED TO THE BRAKE PEDAL MY FOOT CATCHES ON THE SIDE OF THE BRAKE PEDAL. IT SEEMS TO ME TO BE AN OBVIOUS SAFETY RISK IN THAT IT TAKES ANOTHER MOVEMENT OF MY FOOT TO GET IT ON THE BRAKE PEDAL SLOWING MY RESPONSE TO BRAKE. I FEAR THAT IF I NEED TO STOP QUICKLY, I WILL EITHER MISS THE BRAKE PEDAL OR WILL HAVE A DELAY IN REACHING IT WHICH COULD CAUSE A SERIOUS ACCIDENT IF BRAKING QUICKLY IS NECESSARY TO AVOID A CRASH. THIS HAPPENS EVERY TIME I MOVE MY FOOT FROM THE FOOT FEED TO THE BRAKE PEDAL!

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ENGINE

8/28/2017 - WEST MEMPHIS, AR
THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. A DEALER WAS NOT CONTACTED ABOUT THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. ON MORE THAN ONE OCCASION, THE VEHICLE HESITATED TO START. O'REILLEY AUTO PARTS IN WEST MEMPHIS, ARKANSAS DIAGNOSED THAT THERE WAS A DELAY IN THE START UP MECHANISM ON THE VEHICLE, WHICH CAUSED THE HESITATION. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 70,000.

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ELECTRICAL SYSTEM

8/28/2017 - WEST MEMPHIS, AR
THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. A DEALER WAS NOT CONTACTED ABOUT THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. ON MORE THAN ONE OCCASION, THE VEHICLE HESITATED TO START. O'REILLEY AUTO PARTS IN WEST MEMPHIS, ARKANSAS DIAGNOSED THAT THERE WAS A DELAY IN THE START UP MECHANISM ON THE VEHICLE, WHICH CAUSED THE HESITATION. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 70,000.

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