Auto Recalls for Consumers

DODGE CARAVAN - 2010 DODGE CARAVAN Problems & Complaints

 
Auto Recalls For Consumers
by Chrysler Group LLC

There are 79 complaints filed for the 2010 DODGE CARAVAN

Below is a list of complaints & problems filed against the 2010 DODGE CARAVAN. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2010 DODGE CARAVAN, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (1) Exterior Lighting (5) Seats (2) Structure (2) Vehicle Speed Control (1)
Electrical System (24) Interior Lighting (1) Service Brakes (8) Tires (11) Visibility (2)
Electronic Stability Control (1) Latches Locks Linkages (1) Service Brakes Electric (1) Traction Control System (1) Visibility Wiper (1)
Engine (8) Parking Brake (1) Service Brakes Hydraulic (6) Unknown Or Other (1) Wheels (5)
Engine And Engine Cooling (8) Power Train (9) Steering (2)

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ComplaintDescription

ELECTRICAL SYSTEM

11/19/2014 - HOUSTON, TX
TL-THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE KEY FAILED TO START THE IGNITION. THE CONTACT ALSO STATED THAT THE KEY WAS DIFFICULT TO REMOVE FROM IGNITION. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF THE NHTSA CAMPAIGN ID NUMBER 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE. MM

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ENGINE

10/27/2014 - RIPON, CA
THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT THE ENGINE STARTED INDEPENDENTLY. THE CONTACT MENTIONED THAT THE REMOTE CAR STARTER MAY HAVE BEEN THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,400.

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ELECTRICAL SYSTEM

9/29/2014 - OLEAN , NY
THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 10 MPH ON A BUMPY ROAD, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

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ELECTRICAL SYSTEM

9/24/2014 - CHANBLEE, GA
THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 60 MPH, THE BAD KEY SENSOR INDICATOR SUDDENLY ILLUMINATED. THE VEHICLE DECELERATED BEFORE STALLING. THE VEHICLE WAS ABLE TO BE RESTARTED AND RESUME NORMAL OPERATION. THE DEALER STATED THAT THE WIN MODULE AND WIRELESS IGNITION MODULES WERE FAULTY. THE MODULES WERE REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED, BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 74,000.

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ELECTRICAL SYSTEM: IGNITION: SWITCH

9/23/2014 - SAVANNAH, GA
THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT THE IGNITION SWITCH FAILED TO TURN INTERMITTENTLY. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE DEALER STATED THAT THE STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.

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ELECTRICAL SYSTEM: IGNITION

9/19/2014 - LAKE CHARLES, LA
THE CONTACT OWNS A 2010 DODGE CARAVAN. THE VEHICLE FAILED TO START WHEN THE KEY WAS TURNED IN THE IGNITION AND ALL THE ELECTRICAL COMPONENTS FAILED. THE VEHICLE WAS TOWED TO A DEALER WHO STATED THAT THE WIN MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

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ELECTRICAL SYSTEM

9/9/2014 - JACKSONVILLE, FL
WHILE DRIVING ON THE HIGHWAY IN NORTH EAST FLORIDA, I DROVE INTO A VERY HEAVY THUNDERSTORM. TRIED TO TURN ON WIPERS AND NOTHING HAPPENED. I WAS TRAVELING IN THE CENTER LANE AND COULD NOT MOVE OFF THE ROAD. MY VISIBILITY WAS REDUCED TO ZERO... I COULD NOT SEE PAST THE WINDSHIELD. I WAS FORCED TO SLOW DOWN RAPIDLY CAUSING PANIC WITH TRAFFIC BEHIND ME. I HAD TO DRIVE USING MY 2 SIDE MIRRORS TO GUIDE ME AND ONLY KNOWING THAT I WAS IN BETWEEN THE 2 WHITE LANE STRIPES. I EVENTUALLY MADE IT TO THE SIDE OF THE ROAD BUT COULD NOT PROCEED UNTIL THE RAIN STOPPED. 2 WEEKS LATER, I WAS ON OFFICIAL TRAVEL AND THE EXACT SAME THING HAPPENED AGAIN, ALMOST CAUSING AN ACCIDENT. THE DEALERSHIP SERVICE SHOP CHANGED THE WIPER MOTOR COSTING $450 ON THE FIRST REPAIR. NOW THEY ARE SAYING THAT IT IS THE "TIPM, TOTALLY INTEGRATED POWER MODULE", WHICH WILL FOR THE PART ALONE COST NEARLY $1000. THE DEALERSHIP WILL NOT CREDIT THE FIRST REPAIR THAT THEY CHARGED AND GOT WRONG AND IT HAS BEEN 6 DAYS ON THIS REPAIR AND THEY STILL DO NOT HAVE THE PART NEEDED. I DID DO SOME RESEARCH AND FOUND THAT THE TIPM HAS PENDING LAWSUITS AND CONTROLS MANY ITEMS IN THE VEHICLE THAT COULD CAUSE A MAJOR SAFETY ISSUE. RECOMMEND STAYING AWAY FROM THESE VEHICLES WITH TIPM ISSUES. RECOMMEND ALSO THAT GSA GET A REFUND ON THE FIRST REPAIR.

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EXTERIOR LIGHTING

8/24/2014 - LAKE ORION, MI
HEADLIGHTS UNEXPECTEDLY GO OUT. DO NOT COME BACK FOR A FEW DAYS SOMETIME A MONTH. HAPPENS WHEN YOU ARE DRIVING AT NIGHT SOMETIMES THEY JUST WONT COME ON WHEN TURNED ON. WHEN STUCK WITH OUT HEADLIGHTS HAVE TO DRIVE HOME WITH FOG LIGHTS. VERY DANGEROUS.

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ELECTRICAL SYSTEM

8/24/2014 - LAKE ORION, MI
HEADLIGHTS UNEXPECTEDLY GO OUT. DO NOT COME BACK FOR A FEW DAYS SOMETIME A MONTH. HAPPENS WHEN YOU ARE DRIVING AT NIGHT SOMETIMES THEY JUST WONT COME ON WHEN TURNED ON. WHEN STUCK WITH OUT HEADLIGHTS HAVE TO DRIVE HOME WITH FOG LIGHTS. VERY DANGEROUS.

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ELECTRICAL SYSTEM

8/7/2014 - GREENVIEW, NC
THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. IN ADDITION, THE CONTACT STATED THAT ONLY THE FRONT DRIVER+S AND PASSENGER+S SIDE DOORS WERE ABLE TO BE UNLOCKED. THE VEHICLE WAS TOWED TO A DEALER BUT THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 64,500.

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