Auto Recalls for Consumers

HYUNDAI SANTA FE Problems with Power Train

 
Auto Recalls For Consumers

2010 HYUNDAI SANTA FE Problems & Complaints

Read complaint(s) filed for the 2010 HYUNDAI SANTA FE. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2010 HYUNDAI SANTA FE by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (187 Complaints)
Date reported Jan 29, 2015
Location ARLINGTON, TX
Manufacturer Hyundai Motor America
Vehicle 2010 HYUNDAI SANTA FE
Transmission Not Specified
Drivetrain Front Wheel Drive
Fuel type Not Specified
Occurences 1
Crash involved N
Injuries 0
Deaths 0
Source NHTSA Website
All Complaints
Complaint - Power Train

ON JANUARY 15 2015 WHILE TRAVELING THROUGH FLORIDA FROM TEXAS. DRIVING A HYUNDAI SANTA FE 2010 OWNED FOR 3 YEARS. EXITING FROM HIGHWAY VIA SERVICE ROAD. STOPPED AT STOP SIGN. PROCEEDED TO MAKE A LEFT HAND TURN ACROSS 4 LANES. ENGINE MAKES A WHIZZING NOISE AND STOPS IN MIDDLE OF THE FIRST LANE. TRIED TO SWITCH GEARS INTO REVERSE, PARK OR NEUTRAL. HYUNDAI WOULD NOT MOVE . GOT OUT OF CAR AND PUSHED IT BACK TO STOP SIGN. TRACTOR TRAILER CAME UP BEHIND US AND STOPPED HE COULD NOT GET BY. DRIVER OFFERED ASSISTANCE TO PUSH THE AUTO ASIDE. SAT IN CAR FOR SEVERAL HOURS UNTIL TOW TRUCK ARRIVED. BROUGHT TO NEAREST HYUNDAI DEALER. AUTO HAS LESS THAN 84,00 MILES , IT IS JUST SHY 20,000 OF THE 60,000/ FIVE YEAR POWER TRAIN WARRANTY. DISCOVERED THE CAR HAS THREE RECALLS ("CAMPAIGNS") AGAINST IT. CAMPAIGN #102 SPECIFICALLY PERTAINS TO THE DRIVE-SHAFT COMPONENT AND COULD RESULT IN A TRANSMISSION PROBLEM, IN WHICH CASE IT OBLIVIOUSLY DID. HOWEVER ACCORDING TO THE DEALERSHIP SERVICE DEPARTMENT, HYUNDAI REGIONAL MANAGER AND HYUNDAI CUSTOMER SERVICE THE DEFECT PRODUCT DID NOT CAUSE THE PROBLEM. AT THIS POINT WE ARE STRANDED AND "HELD CAPTIVE". REBUILT " TRANNY " WITH 85K EXISTING MILEAGE, 12/12 WARRANTY, COST TO HYUNDAI CUSTOMER $2400.00. THIS DOES NOT INCLUDE TOW, RENTAL OF CAR TO DRIVE HOME OR SHIPPING OF REPAIRED CAR. HYUNDAI BUYERS BEWARE.

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