Auto Recalls for Consumers

INTERNATIONAL PROSTAR - 2010 INTERNATIONAL PROSTAR Problems & Complaints

 
Auto Recalls For Consumers
by INTERNATIONAL

There are 6 complaints filed for the 2010 INTERNATIONAL PROSTAR

Below is a list of complaints & problems filed against the 2010 INTERNATIONAL PROSTAR. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2010 INTERNATIONAL PROSTAR, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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Engine And Engine Cooling (3) Service Brakes Hydraulic (1) Steering (1) Unknown Or Other (1) Visibility Wiper (1)
Service Brakes (1)


 
ComplaintDescription

VISIBILITY/WIPER

4/9/2014 - HESPERIA, CA
TL- THE CONTACT OWNS A 2010 INTERNATIONAL PRO STAR. THE CONTACT STATED WHILE DRIVING AND THE VENT WINDOW IS CLOSED WHEN SUDDENLY OUT WARNING THE WINDOW EXPLODED INTO A MILLION PIECES. THE CONTACT REPAIRED THE WINDOW BY HIMSELF. THE MANUFACTURE WAS NOT AWARE OF THE FAILURE. EXACTLY TWO WEEKS AFTER THE REPAIR THE WINDOW THE FAILURE REOCCURED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 67,200. AZ

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SERVICE BRAKES

12/7/2012 - SANTA ANA, CA
THE CONTACT OWNS A 2010 INTERNATIONAL PROSTAR. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE BRAKES SEIZED. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 402,211.

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ENGINE AND ENGINE COOLING

10/11/2011 - MILLSBORO, DE
THERE IS A STAINLESS STEEL EXHAUST FLEX PIPE UNDER THE CAB, RIGHT SIDE, JUST AFTER THE REGEN DOSER THAT IS WRAPPED IN A FLEX SHEATHING. THE INSIDE OF THE PIPE CRACKS AND WHITE EXHAUST FLOWS OUT AND INTO THE CAB WHEN THE ENGINE GOES THRU A REGEN CYCLE. WE HAD SEVERAL DRIVERS COMPLAIN OF THIS ISSUE, UPON INSPECTION YOU CAN NOT FIND ANY VISIBLE CRACKS IN THE EXHAUST. SEVERAL DRIVERS WERE HAVING TO PUT THE WINDOWS DOWN IN ORDER TO ELIMINATE THE FUMES INSIDE THE CABIN WHILE DRIVING. AFTER SENDING TO THE DEALER, THEY ADVISED THAT THE PIPE WAS CRACKED INTERNALLY BEHIND THE SHEATHING AND NEEDED TO BE REPLACED. THEY ADVISED ON THE PROCEDURE TO CHECK FOR THIS SYMPTOM, YOU HAVE TO USE THE ENGINE SOFTWARE AND FORCE A REGEN SESSION. ONCE YOU DO THAT , YOU CAN SEE THE WHITE FUEL SMOKE AND SMELL RAW FUEL. THIS IS THEN DRAWN UP THRU THE HVAC DUCT AND PUTS IT INSIDE THE CABIN. THE REPAIR IS A 500.00 PIPE PLUS LABOR FOR A TOTAL OF 800.00. WE HAVE 2 OF 5 PROSTAR TRUCKS SO FAR THAT HAVE HAD TO HAVE THIS PIPE REPLACED, BOTH DRIVERS WITH SAME COMPLAINT.

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ENGINE AND ENGINE COOLING: EXHAUST SYSTEM

10/11/2011 - MILLSBORO, DE
THERE IS A STAINLESS STEEL EXHAUST FLEX PIPE UNDER THE CAB, RIGHT SIDE, JUST AFTER THE REGEN DOSER THAT IS WRAPPED IN A FLEX SHEATHING. THE INSIDE OF THE PIPE CRACKS AND WHITE EXHAUST FLOWS OUT AND INTO THE CAB WHEN THE ENGINE GOES THRU A REGEN CYCLE. WE HAD SEVERAL DRIVERS COMPLAIN OF THIS ISSUE, UPON INSPECTION YOU CAN NOT FIND ANY VISIBLE CRACKS IN THE EXHAUST. SEVERAL DRIVERS WERE HAVING TO PUT THE WINDOWS DOWN IN ORDER TO ELIMINATE THE FUMES INSIDE THE CABIN WHILE DRIVING. AFTER SENDING TO THE DEALER, THEY ADVISED THAT THE PIPE WAS CRACKED INTERNALLY BEHIND THE SHEATHING AND NEEDED TO BE REPLACED. THEY ADVISED ON THE PROCEDURE TO CHECK FOR THIS SYMPTOM, YOU HAVE TO USE THE ENGINE SOFTWARE AND FORCE A REGEN SESSION. ONCE YOU DO THAT , YOU CAN SEE THE WHITE FUEL SMOKE AND SMELL RAW FUEL. THIS IS THEN DRAWN UP THRU THE HVAC DUCT AND PUTS IT INSIDE THE CABIN. THE REPAIR IS A 500.00 PIPE PLUS LABOR FOR A TOTAL OF 800.00. WE HAVE 2 OF 5 PROSTAR TRUCKS SO FAR THAT HAVE HAD TO HAVE THIS PIPE REPLACED, BOTH DRIVERS WITH SAME COMPLAINT.

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UNKNOWN OR OTHER

6/1/2011 - COLDWATER, MI
2010 INTERNATIONAL PROSTAR CONVENTIONAL, UNIT 1 WAS TRAVELING EASTBOUND ON THE OHIO TURNPIKE IN THE DRIVING LANE AT THE 52.4 MILEPOST. THE DRIVER OF UNIT 1 STATED HER VEHICLE STRUCK A PIECE OF METAL THAT CAME OFF OF THE RIGHT SIDE OF THE TRACTOR OF UNIT 2. UNIT 2 CONTINUED EASTBOUND AND UNIT 1 PULLED OFF ONTO THE SOUTH SHOULDER. (OHIO TRAFFIC CRASH REPORT # 10-0142-89)

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STEERING

12/13/2010 - INCLINE VILLAGE , NV
TL CONTACT OWNS A 2010 INTERNATIONAL PROSTAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY BEGAN TO STEER TO THE LEFT. THE DRIVER TRIED TO TURN THE STEERING WHEEL TO THE RIGHT BUT IT CONTINUED LEFT. THE BRAKES WERE APPLIED BUT THE VEHICLE CONTINUED LEFT UNTIL IT CRASHED. THE POLICE APPEARED ON THE SCENE AND A POLICE REPORT WAS FILED. THE DRIVER AND THE CONTACT WERE INJURED. THE CONTACT WAS TAKEN TO A HOSPITAL. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 256,700.

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SERVICE BRAKES, HYDRAULIC

12/13/2010 - INCLINE VILLAGE , NV
TL CONTACT OWNS A 2010 INTERNATIONAL PROSTAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY BEGAN TO STEER TO THE LEFT. THE DRIVER TRIED TO TURN THE STEERING WHEEL TO THE RIGHT BUT IT CONTINUED LEFT. THE BRAKES WERE APPLIED BUT THE VEHICLE CONTINUED LEFT UNTIL IT CRASHED. THE POLICE APPEARED ON THE SCENE AND A POLICE REPORT WAS FILED. THE DRIVER AND THE CONTACT WERE INJURED. THE CONTACT WAS TAKEN TO A HOSPITAL. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 256,700.

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ENGINE AND ENGINE COOLING: ENGINE: DIESEL

9/1/2010 - BATTLE CREEK, MI
2010 INTERNATIONAL PROSTAR EAGLE, CAUGHT ON FIRE WHEN IT WAS STARTED UP. ACCORDING TO THE POLICE REPORT, THE TRUCK HAD ENGINE TROUBLE. (OHIO TRAFFIC CRASH REPORT # 10-0406-91) UPDATED 09/13/10

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