Auto Recalls for Consumers

MERCURY MILAN - 2010 MERCURY MILAN Problems & Complaints

 
Auto Recalls For Consumers
by Ford Motor Company

There are 353 complaints filed for the 2010 MERCURY MILAN

Below is a list of complaints & problems filed against the 2010 MERCURY MILAN. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2010 MERCURY MILAN, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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See complaints below ↓
View other component problems for this vehicle or view all problems
Air Bags (1) Engine And Engine Cooling (9) Fuel System Gasoline (26) Service Brakes Hydraulic (3) Unknown Or Other (5)
Electrical System (51) Equipment (1) Latches Locks Linkages (1) Steering (6) Vehicle Speed Control (149)
Electronic Stability Control (4) Exterior Lighting (38) Power Train (112) Structure (3) Visibility (1)
Engine (116) Fuel Propulsion System (77) Service Brakes (7) Tires (1) Wheels (1)

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ComplaintDescription

VEHICLE SPEED CONTROL

11/8/2013 - BEDFORD, MA
THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 25 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED AND WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 28,708. ..UPDATED 12-26-13 THE VEHICLE STALLED AND WAS RE-STARTED MULTIPLE TIMES. THE VEHICLE WAS FIXED AT A COST OF $455.50. UPDATED 12/30/13

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FUEL SYSTEM, GASOLINE

11/8/2013 - NAZARETH, PA
WHILE DRIVING AT A SPEED OF 55 MILES PER HOUR ON NOVEMBER 2, 2013, AND AT A SPEED OF 50 MILES PER HOUR ON NOVEMBER 4, 2013, MY 2010 MERCURY MILAN ABRUPTLY STALLED AND I HAD TO PULL OVER INSTANTLY ON BOTH OCCASIONS IN ORDER TO PREVENT BEING HIT FROM BEHIND. ON THESE TWO OCCASIONS, THE CAR HAD TO BE RE-STARTED. I BROUGHT THE VEHICLE IN FOR SERVICE AS SOON AS POSSIBLE ON WEDNESDAY, NOVEMBER 6, TO CORRECT THE PROBLEM, WHICH WAS A DEFECTIVE THROTTLE BODY THAT HAD TO BE REPLACED. THE THROTTLE BODY WAS NO LONGER UNDER THE GENERAL WARRANTY AND NOT INCLUDED IN THE POWER TRAIN WARRANTY.

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VEHICLE SPEED CONTROL

11/8/2013 - NAZARETH, PA
WHILE DRIVING AT A SPEED OF 55 MILES PER HOUR ON NOVEMBER 2, 2013, AND AT A SPEED OF 50 MILES PER HOUR ON NOVEMBER 4, 2013, MY 2010 MERCURY MILAN ABRUPTLY STALLED AND I HAD TO PULL OVER INSTANTLY ON BOTH OCCASIONS IN ORDER TO PREVENT BEING HIT FROM BEHIND. ON THESE TWO OCCASIONS, THE CAR HAD TO BE RE-STARTED. I BROUGHT THE VEHICLE IN FOR SERVICE AS SOON AS POSSIBLE ON WEDNESDAY, NOVEMBER 6, TO CORRECT THE PROBLEM, WHICH WAS A DEFECTIVE THROTTLE BODY THAT HAD TO BE REPLACED. THE THROTTLE BODY WAS NO LONGER UNDER THE GENERAL WARRANTY AND NOT INCLUDED IN THE POWER TRAIN WARRANTY.

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VEHICLE SPEED CONTROL

11/7/2013 - CHARLOTTE, NC
THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THE THROTTLE BODY HAD CARBON BUILD UP INSIDE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.

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VEHICLE SPEED CONTROL

11/6/2013 - SARATOGA SPRINGS, NY
THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY LOST ACCELERATION POWER THEN IT STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

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VEHICLE SPEED CONTROL

11/5/2013 - JEFFERSONVILLE , IN
I WAS DRIVING DOWN THE HIGH WAY AT 55MPH AND THE CAR STARTED TO SLOW DOWN ON ITS OWN AND WOULD NOT ACCELERATE AT ALL. I PULLED THE CAR OVER TO A COMPLETE STOP AND THE RPM GAUGE WAS BOUNCING UP AND DOWN RAPIDLY AND THE VEHICLE WAS VIOLENTLY SHAKING. ONCE I TURN THE CAR OFF I WAITED A FEW MINUTES AND STARTED IT BACK UP AND EVERYTHING WAS FINE, NO ENGINE LIGHT, NO SHAKES, NOTHING. I GOT BACK ON THE ROAD AND 15 MINUTES LATER IT DID THE SAME THING. I BARELY MADE IT BACK HOME DUE TO THE FACT IT WAS SPITTING AND SPUTTERING AND CAUSING TRAFFIC TO SLOW DOWN WHEN IT STALLS AND NOW I'M OUT OF A VEHICLE DUE TO THE FACT IT COST SOO MUCH TO FIX. CODE WAS P2111.

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POWER TRAIN

10/31/2013 - VERNON, CT
IT SOUNDS LIKE THE ELECTRONIC THROTTLE BODY PROBLEM THAT OTHERS ARE HAVING. THIS HAS NOW HAPPENED 6 TIMES (3 IN EXCESS OF 60 MPH). WHILE DRIVING THE ENGINE CLUNKS, THE CHECK ENGINE WRENCH LIGHT COMES ON, LOOSE ALL ACCELERATION POWER, AND THE ENGINE IS VERY SPUTTER. AFTER PULLING/COASTING OFF THE ROAD, TURN THE CAR OFF, WAIT, AND THEN IT STARTS RIGHT UP WITHOUT PROBLEM.

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VEHICLE SPEED CONTROL

10/30/2013 - ALEXANDER CITY, AL
THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD THE VEHICLE TOWED TO A DEALER, WHO STATED THAT THE THROTTLE BODY WAS DEFECTIVE. THE DEALER REPLACED THE THROTTLE BODY BUT THE REPAIR DID NOT REMEDY THE ISSUE AND THE VEHICLE CONTINUED TO STALL SPORADICALLY. THE CONTACT THEN TOOK THE VEHICLE TO A LOCAL MECHANIC, WHO STATED THAT THROTTLE BODY WAS DEFECTIVE. THE MECHANIC REPLACED THE THROTTLE BODY FOR THE SECOND TIME. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 82,000. THE VIN WAS NOT AVAILABLE. UPDATED 11/14/13

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VEHICLE SPEED CONTROL

10/30/2013 - MINOT, ND
THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE PROPERLY AND THE MIL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE THROTTLE BODY HAD FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 31,875.

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ENGINE

10/23/2013 - ALIQUITTA, PA
THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE WRENCH WARNING ICON ILLUMINATED AS THE VEHICLE STALLED. THE DEALER WAS MADE AWARE OF THE FAILURE AND STATED THAT WITHOUT THE ENGINE WARNING LAMP BEING ILLUMINATED WHEN PLACED ON THE DIAGNOSTIC MACHINE, THEY WERE NOT ABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 29,000.

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