Auto Recalls for Consumers

MERCURY MILAN - 2010 MERCURY MILAN Problems & Complaints

 
Auto Recalls For Consumers
by Ford Motor Company

There are 543 complaints filed for the 2010 MERCURY MILAN

Below is a list of complaints & problems filed against the 2010 MERCURY MILAN. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2010 MERCURY MILAN, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (3) Equipment (3) Power Train (133) Structure (4) Vehicle Speed Control (164)
Electrical System (80) Exterior Lighting (118) Service Brakes (22) Suspension (1) Visibility (1)
Electronic Stability Control (11) Fuel Propulsion System (87) Service Brakes Hydraulic (3) Tires (1) Visibility Wiper (1)
Engine (135) Fuel System Gasoline (28) Steering (58) Unknown Or Other (8) Wheels (5)
Engine And Engine Cooling (10) Latches Locks Linkages (3)

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ComplaintDescription

EXTERIOR LIGHTING

2/21/2015 - CHATTANOOGA, TN
TAIL LIGHTS STAY ILLUMINATED BRIGHT WHENEVER THE HEAD/PARKING LIGHTS ARE ON. HAVE BEEN TOLD THIS NUMEROUS TIMES EVEN BY TENN HIGHWAY PATROL. TOOK IT MTN VIEW FORD, MY REGULAR DEALER WHO REPLACED THE BRAKE LIGHT SWITCH UNDER PREMIUMCARE FOR THE $100 DEDUCTIBLE. THEN THEY TOLD ME THAT I NEEDED TO REPLACE BOTH OF MY TAIL LIGHTS WHICH IS $375 EACH PLUS LABOR DUE TO THE FACT THAT THEY WERE LED LIGHTS AND COULD NOT BE REPAIRED. THIS VERY DISHEARTENING SINCE I SEE THAT THIS IS EVIDENTLY A COMMON PROBLEM WITH THESE VEHICLES AND IS NOT COVERED UNDER THE EXTENDED WARRANTY. I GUESS FORD KNEW THAT THERE WOULD BE A PROBLEM WITH THE LIGHTS AND EXCLUDED IT. I NEED THE NHTSA TO HAVE A RECALL ISSUED SO FORD WILL ADMIT THEIR PROBLEM AND MAKE IT RIGHT FOR THEIR CONSUMERS. THE APPROXIMATELY $1000 DOLLARS TO REPAIR THIS IS UNREASONABLE WHEN A SIMPLE BULB CHANGE COULD HAVE RESOLVED THE PROBLEM. YES, I DID HAVE A THROTTLE BODY PROBLEM WHICH WAS REPAIRED UNDER MY WARRANTY BEFORE THE RECALL AND WHEN THE RECALL WAS ISSUED MTN VIEW FORD SENT ME A CHECK FOR MY $100 DEDUCTIBLE. I WONDER WHAT WILL GO WRONG NEXT. THE ONLY INJURY OR FATALITY DUE TO THIS IS MAY WALLET.

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STEERING

2/9/2015 - DETROIT, MI
TL CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE SERVICE ADVANCE TRACK AND THE POWER STEERING LIGHTS ILLUMINATED AS THE POWER STEERING SEIZED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER AND WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000. THE VIN NUMBER WAS NOT AVAILABLE.

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STEERING

1/29/2015 - MIDDLEBURG HEIGHTS, OH
POWER STEERING COMPLETELY GONE 5 MIN AFTER WARNING LIGHT AND CHIME SOUNDED, AND DISPLAY ON DASH SAID POWER STEERING FAILURE AND SERVICE ADVANCETRAC NOW. SEEMS VERY DANGEROUS TO BE DRIVING AND ONLY HAVE 5 MINUTES BEFORE YOU LOSE YOUR STEERING. WARNING LIGHT WAS A CAR WITH CURVY TIRE TRACKS. THIS NEEDS A RECALL DUE TO ITS DANGEROUS IMPLICATIONS.

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STEERING

1/25/2015 - CLEVELAND, OH
POWER STEERING FAILURE,DIFFICULT TO HANDLE,LIGHT ON

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SERVICE BRAKES

1/24/2015 - SEATTLE, WA
IT FIRST STARTED WITH THE PASSENGER REAR TAIL LIGHT. THE LED BRAKELIGHT FAILED, LED LIGHTS ARE KNOWN TO LAST FOR 20+ YEARS AND THESE LASTED ABOUT FOUR. AFTER THAT A BULB WENT OUT, WHEN THE BULB WAS REPLACED IT STILL DIDN'T RESOLVE THE ISSUE. THERE ARE TWO COMPONENTS TO THE TAIL LIGHT, AN INNER LIGHT ATTACHED TO THE REAR TRUNK AND A OUTER LIGHT ON THE ACTUAL REAR BODY. FIRST, THE INNER PASSENGER WENT OUT, THEN THE INNER DRIVER'S AND THEN THE OUTSIDE PASSENGER. NOW FINALLY, THE OUTSIDE DRIVER'S SIDE HAS STARTED FLICKERING. DOING MINOR GOOGLE SEARCHES IMMEDIATELY RETURNS RESULTS WITH OTHER VEHICLES HAVING THE SAME PROBLEM.

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EXTERIOR LIGHTING

1/24/2015 - SEATTLE, WA
IT FIRST STARTED WITH THE PASSENGER REAR TAIL LIGHT. THE LED BRAKELIGHT FAILED, LED LIGHTS ARE KNOWN TO LAST FOR 20+ YEARS AND THESE LASTED ABOUT FOUR. AFTER THAT A BULB WENT OUT, WHEN THE BULB WAS REPLACED IT STILL DIDN'T RESOLVE THE ISSUE. THERE ARE TWO COMPONENTS TO THE TAIL LIGHT, AN INNER LIGHT ATTACHED TO THE REAR TRUNK AND A OUTER LIGHT ON THE ACTUAL REAR BODY. FIRST, THE INNER PASSENGER WENT OUT, THEN THE INNER DRIVER'S AND THEN THE OUTSIDE PASSENGER. NOW FINALLY, THE OUTSIDE DRIVER'S SIDE HAS STARTED FLICKERING. DOING MINOR GOOGLE SEARCHES IMMEDIATELY RETURNS RESULTS WITH OTHER VEHICLES HAVING THE SAME PROBLEM.

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POWER TRAIN

1/21/2015 - NOGALES, AZ
DRIVING DOWN THE ROAD POWER STEERING WAS LOST AND CONTROL OF THE VEHICLE WAS LOST CAUSING TO HIT A CURB DAMAGING RACK AND PINION TIE ROD ENDS, WHEELS AND TIRES AND ALIGNMENT

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STEERING

1/21/2015 - NOGALES, AZ
DRIVING DOWN THE ROAD POWER STEERING WAS LOST AND CONTROL OF THE VEHICLE WAS LOST CAUSING TO HIT A CURB DAMAGING RACK AND PINION TIE ROD ENDS, WHEELS AND TIRES AND ALIGNMENT

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ELECTRONIC STABILITY CONTROL

1/21/2015 - NOGALES, AZ
DRIVING DOWN THE ROAD POWER STEERING WAS LOST AND CONTROL OF THE VEHICLE WAS LOST CAUSING TO HIT A CURB DAMAGING RACK AND PINION TIE ROD ENDS, WHEELS AND TIRES AND ALIGNMENT

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EXTERIOR LIGHTING

1/18/2015 - CINCINNATI, OH
WHEN TURNING ON THE HEADLIGHTS, THE LEFT AND RIGHT REAR TAIL LIGHT ILLUMINATE AS IF YOU ARE BRAKING. THEY REMAIN ON WITH NO DISCERNIBLE DIFFERENCE BETWEEN NON BRAKING AND BRAKING ACTIONS. THIS CAN LEAD TO A POTENTIAL SAFETY HAZARD AND THE POTENTIAL TO BE REAR ENDED. THE TAIL LIGHT ASSEMBLY IN THESE MODELS IS FAULTY AND NEEDS TO BE ADDRESSED. FORD DOES NOT SEEM WILLING TO HELP WITH THIS MATTER.

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