Auto Recalls for Consumers

TOYOTA HIGHLANDER Problems with Engine, Power Train, Service Brakes

 
Auto Recalls For Consumers

2010 TOYOTA HIGHLANDER Problems & Complaints

Read complaint(s) filed for the 2010 TOYOTA HIGHLANDER. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2010 TOYOTA HIGHLANDER by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (170 Complaints)
Date reported Sep 29, 2014
Location DENTON, TX
Manufacturer Toyota Motor Corporation
Vehicle 2010 TOYOTA HIGHLANDER
Transmission Not Specified
Drivetrain Front Wheel Drive
Fuel type Not Specified
Occurences 1
Crash involved N
Injuries 0
Deaths 0
Source NHTSA Website
All Complaints

TWICE IN SEPTEMBER 2014, AS I WAS APPROACHING A STOP LIGHT, I PRESSED THE BRAKES AND SLOWED TO NEARLY A STOP. THE ENGINE SUDDENLY ACCELERATED VERY HIGH, AND IF I HAD NOT ALREADY HAD A FOOT ON THE BRAKES, I WOULD HAVE GONE INTO AN INTERSECTION. THE ENGINE WAS RUNNING SO HIGH THAT IT WAS DIFFICULT TO KEEP IT FROM MOVING. I SHIFTED INTO NEUTRAL, CAME TO A COMPLETE STOP, AND WHILE THE TRANSMISSION WAS IN NEUTRAL, TOOK MY FOOT OFF THE BRAKE PEDAL. THE ENGINE IMMEDIATELY RETURNED TO NORMAL IDLE. THIS SAME SEQUENCE HAPPENED BOTH TIMES. THIS HAS HAPPENED TWICE THIS MONTH, BUT THESE ARE THE FIRST OCCURRENCES SINCE I PURCHASED THE VEHICLE NEW. I CALLED THE TOYOTA DEALER, AND THE SERVICE PERSON SAID THAT IF THE VEHICLE ISN'T DEMONSTRATING THAT BEHAVIOR WHEN I BRING IT IN, THEY WOULD NOT BE ABLE TO FIND WHAT CAUSED IT. THEY INDICATED THAT THE VEHICLE DATA RECORDER WOULD NOT RECORD SUCH AN EVENT. THEY SAID THEY WOULD ADD A NOTE ABOUT THIS TO THE RECORD THEY HAVE ON THIS VEHICLE (THEY HAVE DONE ALL THE SERVICE SINCE I PURCHASED IT FROM THEM). I HAVE ALREADY DECIDED THAT SHOULD IT HAPPEN AGAIN, I WILL TRADE THE VEHICLE. I DON'T LIKE HAVING TO KEEP MY HAND ON THE GEARSHIFT, READY TO SHIFT INTO NEUTRAL. I SAW A REPORT IN USATODAY THAT SUDDEN ACCELERATION IN TOYOTAS IS BEING INVESTIGATED AGAIN. I WANTED TO ADD MY EXPERIENCE TO THE MIX.

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