Auto Recalls for Consumers

TOYOTA PRIUS Problems with Service Brakes Hydraulic, Vehicle Speed Control

 
Auto Recalls For Consumers

2010 TOYOTA PRIUS Problems & Complaints

Read complaint(s) filed for the 2010 TOYOTA PRIUS. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2010 TOYOTA PRIUS by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (2400 Complaints)
Date reported Apr 19, 2011
Location CA, CA
Manufacturer TOYOTA MOTOR CORPORATION
Vehicle 2010 TOYOTA PRIUS
Transmission Not Specified
Drivetrain Not Specified
Fuel type Not Specified
Occurences 1
Crash involved N
Injuries 0
Deaths 0
Source NHTSA Website
All Complaints

I TRAVEL QUITE A BIT THESE DAYS AND ON MY WAY HOME FROM COACHELLA MUSIC FESTIVAL, MY BRAKES GAVE OUT. I MEAN TO SAY, PUSHING THE PEDAL ALL THE WAY DOWN, NO RESISTANCE, NO SLOWING, A COMPLETELY LIMP PEDAL....UNTIL I REPEATEDLY STOMPED ON IT AND THE CAR LOCKED AND SKIDDED TO A STOP, FEET AWAY FROM THE CAR IN FRONT OF ME. THE BRAKES RETURNED INTERMITTENTLY, SO I TOOK THE RIGHT HAND LANE AT 40MPH AND TESTED THE BRAKES REGULARLY UNTIL I GOT TO MY DEALERSHIP. SCARIEST THING IVE EVER EXPERIENCED. IVE HAD THE CAR SINCE AUGUST 09' AND CURRENTLY HAVE 43K MILES ON IT. I KNOW THATS A LOT, AND ITS UNFORTUNATELY OUTSIDE OF MY WARRANTY NOW, BUT I WANTED TO LOG IT HERE, AS SOON AS I COULD. IT STARTED ONE DAY BEFORE THE FREEWAY INCIDENT, WHENEVER I WOULD DEPRESS THE PEDAL, A LOUD HIGH PITCHED SQUEAK WOULD COME OUT. I DIDNT THINK MUCH OF IT OUTSIDE OF "BETTER GET THAT LOOKED AT" BUT DIDNT NOTICE ANY BRAKE FAILURE. THE NEXT MORNING, I TURNED ON THE CAR AND EVERY DASHBOARD LIGHT CAME ON AND A FAST CONSISTANT BEEPING WENT ON FOR ABOUT 5 MINUTES, DURING WHICH TIME THE BRAKE PEDAL HAD ZERO RESISTANCE. I SAT THERE WITH A SERIOUS WTF LOOK ON MY FACE, WHEN OUT OF NOWHERE, THE DASH LIGHTS WENT AWAY, AS DID THE BEEPING, AND THE CAR DROVE AS NORMAL WITH FULL REGULAR BRAKE PRESSURE (BESIDES THE SQUEAK). I RECEIVED A CALL BACK FROM THE DEALERSHIP. THEY SAY IT'S GOING TO BE $3K FOR A MASTER CYLINDER REPLACEMENT AND THAT TOYOTA CORPORATE WOULDN'T AID IN THE COST, DESPITE MY HYBRID WARRANTY STILL COVERING THE HYBRID ECU (THE MASTER CYLINDER UNIT INCLUDES THE ECU). [XXX] (MY DEALERSHIP SERVICE MANAGER) SAID HERSELF THAT IT WAS NOT MY FAULT AND THAT THE PART IS NOT REPAIRABLE, "IT EITHER WORKS, OR IT DOES NOT. IT MUST BE REPLACED". THIS COULD HAVE BEEN CATASTROPHIC, HAD I BEEN ANY CLOSER TO THE CAR IN FRONT OF ME. THE FAILURE OF ONE PART (WHICH FAILED THROUGH NO FAULT OF THE CUSTOMER) RENDERING THE BRAKES NEARLY USELESS IS TOO SCARY NOT TO REPORT HERE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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