Auto Recalls for Consumers

TOYOTA PRIUS Problems with Service Brakes

 
Auto Recalls For Consumers

2010 TOYOTA PRIUS Problems & Complaints

Read complaint(s) filed for the 2010 TOYOTA PRIUS. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2010 TOYOTA PRIUS by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (2345 Complaints)
Date reported May 20, 2013
Location VALENCIA, CA
Manufacturer TOYOTA MOTOR CORPORATION
Vehicle 2010 TOYOTA PRIUS
Transmission Not Specified
Drivetrain Not Specified
Fuel type Hybrid Electric
Occurences 1
Crash involved N
Injuries 0
Deaths 0
Source NHTSA Website
All Complaints
Complaint - Service Brakes

BRAKES FAILED WHILE DRIVING. PEDAL WENT TO THE FLOOR. VERY LITTLE BRAKING POWER LEFT. LUCKILY I DIDN'T HAVE TO STOP SUDDENLY AND WAS ABLE TO BRING THE CAR TO A STOP SLOWLY. HAD THE CAR TOWED TO TOYOTA DEALER WHERE THEY DIAGNOSED THE PROBLEM AS THE BRAKE BOOSTER / MASTER CYLINDER. THEY TOLD ME THERE WAS AIR IN THE BRAKE SYSTEM. I RECEIVED A QUOTE FOR ALMOST $2900 TO FIX THE BRAKES. I CALLED TOYOTA CORPORATE OFFICE AND ASKED FOR ASSISTANCE WITH THIS CATASTROPHIC BRAKE FAILURE BUT WAS REFUSED. SEARCHING ONLINE FOUND OTHERS WITH SAME FAILURE. IN PARTICULAR, THERE WAS A PERSON WITH 43K MILES WITH EXACT SAME ISSUE, AND TOYOTA REFUSED TO HELP HIM. THIS IS A VERY DANGEROUS FAILURE AND SHOULD BE A RECALL. PLEASE INVESTIGATE FULLY AND FEEL FREE TO CONTACT ME FOR ANY ASSISTANCE. I AM IN THE PROCESS OF REPLACING THE BRAKE BOOSTER BUT I WILL KEEP THE OLD ONE IN CASE YOU NEED IT FOR YOUR INVESTIGATION. I HAD SIMILAR ISSUE ON MY 2004 LEXUS RX330 AND THERE WAS EVENTUALLY A RECALL FOR IT. IT IS UNACCEPTABLE FOR A 3 YEAR OLD CAR TO HAVE THIS KIND OF A SAFETY FAILURE. MY WIFE AND KIDS COULD HAVE BEEN SERIOUSLY HURT OR KILLED.

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