Auto Recalls for Consumers

TOYOTA PRIUS Problems with Engine & Engine Cooling

 
Auto Recalls For Consumers

2010 TOYOTA PRIUS Problems & Complaints

Read complaint(s) filed for the 2010 TOYOTA PRIUS. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2010 TOYOTA PRIUS by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (2400 Complaints)
Date reported Jan 03, 2014
Location REDMOND, WA
Manufacturer TOYOTA MOTOR CORPORATION
Vehicle 2010 TOYOTA PRIUS
Transmission Not Specified
Drivetrain Not Specified
Fuel type Hybrid Electric
Occurences 1
Crash involved N
Injuries 0
Deaths 0
Source NHTSA Website
All Complaints

AROUND 4PM ON THU JAN 2ND 2014, WE WERE DRIVING EASTBOUND ON BEL-RED RD JUST ABOUT TO COME TO THE INTERSECTION OF NE 116TH ST WHEN I NOTICED THE ABS LIT UP, ALONG WITH THAT A WHOLE BUNCH OF OTHER LIGHTS LIT UP ON THE DASHBOARD AND I LOST POWER TO THE CAR (NO ACCELERATOR/BRAKE/STEERING). ALL ELECTRICALS SEEMED TO WORK. I TRIED TO POWER DOWN AND RESTART THE CAR. I CALLED TOYOTA OF KIRKLAND AND CHECKED IF THEY HAD A TOWING SERVICE, THEY DIDN'T. A COP OFFERED TO CALL A TOWING SERVICE. THE TOW TRUCK CAME BY AND HE AGREED TO GIVE ME A RIDE TO TOYOTA OF KIRKLAND AS WELL. AT THE DEALERSHIP, THEY JUST DID THE PAPERWORK AND SAID THEY'D CALL TOMORROW. FRIDAY JAN 3RD 2014 I WAITED UNTIL 11:15AM. NO CALL FROM TOYOTA OF KIRKLAND. I CALLED THEM. I SPECIFICALLY ASKED FOR THE ERROR CODES. HE CALLED BACK A LITTLE WHILE LATER AND SAID THAT IT LOOKED LIKE THE INVERTER WAS FAULTY. THIS WOULD BE COVERED UNDER THE DRIVE TRAIN WARRANTY WHICH WAS FOR 3 YEARS OR 36,000 MILES WHICHEVER CAME FIRST. SO, I WOULD BE LOOKING AT PAYING ABOUT $3300 FOR THE PART, $300 FOR LABOR, $110 FOR THE DIAGNOSTIC TEST AND TAXES. THEY COULD GET THE PART IN TOMORROW AND POTENTIALLY HAVE IT FIXED SAT OR LATEST MONDAY. THE ERROR CODES WERE P0A94 & P324E I LOOKED UP ONLINE FOR THESE ERROR CODES. THERE WERE SOME OTHER COMPLAINTS THAT WERE VERY SIMILAR TO THE ONE I HAD AND THE PROBLEM WAS THE INVERTER. AND IT ALSO SEEMED THAT THERE WAS A RECALL ON THE INVERTER (OR PARTS) FOR THE MODELS FROM 2005-2009. SO, CALLED 1-800-331-4331 (TOYOTA CUSTOMER SOMETHING). SHE TOOK DOWN ALL THE DETAILS. WHILE SHE PUT ME ON HOLD TO LOOK UP THE WARRANTY INFORMATION, TOYOTA OF KIRKLAND CALLED AND LEFT A MESSAGE SAYING THAT HE HAD MISUNDERSTOOD THE WARRANTY AND THAT IT WAS ALL COVERED AND HE COULD ORDER THE PART IN, IT WOULD BE THERE TOMORROW (SAT) AND THE CAR WOULD BE READY MONDAY! THE CASE # WITH TOYOTA IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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