Auto Recalls for Consumers

TOYOTA PRIUS Problems with Air Bags

 
Auto Recalls For Consumers

2010 TOYOTA PRIUS Problems & Complaints

Read complaint(s) filed for the 2010 TOYOTA PRIUS. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2010 TOYOTA PRIUS by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (2345 Complaints)
Date reported Mar 28, 2014
Location MIDDLETOWN, DE
Manufacturer Toyota Motor Corporation
Vehicle 2010 TOYOTA PRIUS
Transmission Not Specified
Drivetrain Not Specified
Fuel type Hybrid Electric
Occurences 1
Crash involved N
Injuries 0
Deaths 0
Source NHTSA Website
All Complaints
Complaint - Air Bags

PASSENGER AIRBAG DOESN'T GO ON 50% OF THE TIME. I TRIED TO REMEDY IT TODAY AT DEALERSHIP, SO I LISTED TODAY AS INCIDENT DATE..BUT REALLY BEEN HAPPENING SINCE OCTOBER 2013 WHEN I BOUGHT IT USED. THE AIR BAG READS: PASSENGER AIRBAG OFF WHEN A PERSON, GREATER THAN 100LBS SITS IN THE FRONT SEAT. I HAVE PHOTOGRAPHIC EVIDENCE OF A PERSON SITTING IN FRONT SEAT, WITH PASSENGER AIRBAG OFF, YET DEALER CANNOT FIX IT BECAUSE THEY COULDN'T REPRODUCE THE PROBLEM, OR COULD GET A MALFUNCTION CODE. I STATED, IT ONLY HAPPENS APPROX 50% OF THE TIME. I ONLY TOOK ONE PHOTO ONE DAY LAST WEEK...I OFFERED I COULD HAVE 20 PHOTOS! OF A PERSON IN THE FRONT SEAT WITH THE SIGN PASSENGER AIRBAG OFF, BUT UNLESS THE DEALER CAN RECREATE IT AND IT WARRANTS A MALFUNCTION CODE, THEN THEY CAN FIX IT. I AM FRUSTRATED BEYOND BELIEF, AS I HAVE PROOF THE AIR BAG SENSOR IS NOT WORKING CORRECTLY, AND YET THE DEALER AND TOYOTA CANNOT FIX IT. THE SERVICE MANAGER STATED HE WOULD "OPEN A CASE" WITH TOYOTA, AND I DID THE SAME AS WELL. I ALSO TOLD TOYOTA I WAS ENTERING THIS INTO THE NHTSA DATATBASE. I PRAY NOTHING EVER HAPPENS TO THE RIGHT FRONT SIDE OF THE CAR...BECAUSE THE AIRBAG IS MALFUNCTIONING AND EVEN WITH MY PREMIER EXTENDED WARRANTY, TOYOTA WILL NOT FIX IT.

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