Auto Recalls for Consumers

VOLKSWAGEN CC - 2010 VOLKSWAGEN CC Problems & Complaints

 
Auto Recalls For Consumers
by VOLKSWAGEN

There are 146 complaints filed for the 2010 VOLKSWAGEN CC

Below is a list of complaints & problems filed against the 2010 VOLKSWAGEN CC. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2010 VOLKSWAGEN CC, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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Air Bags (64) Engine (16) Fuel System Gasoline (4) Service Brakes Hydraulic (3) Tires (1)
Communications (1) Engine And Engine Cooling (3) Power Train (40) Steering (13) Unknown Or Other (6)
Electrical System (9) Exterior Lighting (1) Seats (1) Structure (5) Vehicle Speed Control (2)
Electronic Stability Control (3) Fuel Propulsion System (6) Service Brakes (2) Suspension (1) Wheels (1)

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ComplaintDescription

POWER TRAIN

7/21/2017 - DELRAY BEACH, FL
AFTER COMING TO A STOP, WHEN FOOT IS REMOVED FROM THE BRAKE, THE CAR DANGEROUSLY LURCHES FORWARD, SOMETIMES SEVERAL TIMES BEFORE NORMAL DRIVING CAN CONTINUE. THIS PROBLEM WAS DOCUMENTED BY VW AND THEY EXTENDED THE WARRANTY/FIX UP TO 10 YEARS/100,000 FOR SOME VEHICLES (APPEARS MANUFACTURED UP TO 2009?). THEY WOULD NOT COVER THIS VEHICLE UNDER THE SPECIAL EXTENDED WARRANTY.

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AIR BAGS

7/18/2017 - NEW YORK, NY
HELLO, I BOUGHT THIS CAR 2 MONTHS AGO , MILEAGE 89000 .PROBLEM WITH A GEARBOX DSG, ON THE WEBSITE I GOT THIS ; VOLKSWAGEN HAS ANNOUNCED A PROGRAM TO HELP OWNERS OF VW AND AUDI VEHICLES EQUIPPED WITH THE COMPANY’S DUAL-CLUTCH DSG TRANSMISSIONS. AFTER A FLURRY OF COMPLAINTS TO THE NHTSA, VW WILL REPLACE COMPONENTS INSIDE THE TRANSMISSION. ISSUES APPARENTLY STEMMED FROM FAULTY TEMPERATURE SENSORS THAT WOULD FORCE THE DSG BOXES INTO NEUTRAL, OFTEN WHILE OWNERS WERE DRIVING. VW WILL REPLACE THE COMPONENTS AND OFFER LOANER CARS DURING THE REPAIRS. OWNERS WHO HAVE ALREADY PAID OUT-OF-POCKET FOR THE FIX WILL BE REIMBURSED. THE COMPANY WILL ALSO APPLY A 10-YEAR, 100,000-MILE TRANSFERRABLE WARRANTY TO THE DSG TRANSMISSIONS. BUT WHEN I TALK TO VW DEALER BROOKLYN THAY TOLD ME GOODBYE, YOU HAVE RECALL FROM AIRBAG. AND WE DONT CARE ABOUT YOUR DSG PROBLEM ALTHOUGH IT WAS SAID THE COMPANY WILL ALSO APPLY A 10-YEAR, 100,000-MILE TRANSFERRABLE WARRANTY TO THE DSG TRANSMISSIONS. 1. TAKATA RECALL 2. DSG TRANSMISSION, DELAY, JERKS ON THE REAR GEAR. MECHATRONIC ALWAYS OVERHEAT. WHEN TURNING ON THE REAR GEAR IT DOES NOT TURN ON VERY LARGE ENGINE RMP AND THEN QUCKLY TURNS ON, I FIND IT VERY DANGEROUS, BECAUSE I DO NOT KNOW IF THE REAR GEAR IS TURNED ON AT ALL VOLKSWAGEN RECENTLY INITIATED A RECALL ON 2009-10 VWS AND AUDIS EQUIPPED WITH ITS HIGH-PERFORMANCE DIRECT SHIFT GEARBOX (DSG) TRANSMISSIONS. VW SAID IT WOULD REPAIR OR REPLACE THE COMPONENTS IN THE TRANSMISSIONS AT NO CHARGE TO THE VEHICLES’ OWNERS. AND VW WILL REIMBURSE CUSTOMERS WHO HAVE ALREADY REPAIRED THE TRANSMISSION ON THEIR OWN. BUT DEALER VW USA SAD THIS IS NOT TRUE / ONLY SOME RECALL DSG CAN GET FREE REPAIRED.

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ENGINE

7/18/2017 - NEW YORK, NY
HELLO, I BOUGHT THIS CAR 2 MONTHS AGO , MILEAGE 89000 .PROBLEM WITH A GEARBOX DSG, ON THE WEBSITE I GOT THIS ; VOLKSWAGEN HAS ANNOUNCED A PROGRAM TO HELP OWNERS OF VW AND AUDI VEHICLES EQUIPPED WITH THE COMPANY’S DUAL-CLUTCH DSG TRANSMISSIONS. AFTER A FLURRY OF COMPLAINTS TO THE NHTSA, VW WILL REPLACE COMPONENTS INSIDE THE TRANSMISSION. ISSUES APPARENTLY STEMMED FROM FAULTY TEMPERATURE SENSORS THAT WOULD FORCE THE DSG BOXES INTO NEUTRAL, OFTEN WHILE OWNERS WERE DRIVING. VW WILL REPLACE THE COMPONENTS AND OFFER LOANER CARS DURING THE REPAIRS. OWNERS WHO HAVE ALREADY PAID OUT-OF-POCKET FOR THE FIX WILL BE REIMBURSED. THE COMPANY WILL ALSO APPLY A 10-YEAR, 100,000-MILE TRANSFERRABLE WARRANTY TO THE DSG TRANSMISSIONS. BUT WHEN I TALK TO VW DEALER BROOKLYN THAY TOLD ME GOODBYE, YOU HAVE RECALL FROM AIRBAG. AND WE DONT CARE ABOUT YOUR DSG PROBLEM ALTHOUGH IT WAS SAID THE COMPANY WILL ALSO APPLY A 10-YEAR, 100,000-MILE TRANSFERRABLE WARRANTY TO THE DSG TRANSMISSIONS. 1. TAKATA RECALL 2. DSG TRANSMISSION, DELAY, JERKS ON THE REAR GEAR. MECHATRONIC ALWAYS OVERHEAT. WHEN TURNING ON THE REAR GEAR IT DOES NOT TURN ON VERY LARGE ENGINE RMP AND THEN QUCKLY TURNS ON, I FIND IT VERY DANGEROUS, BECAUSE I DO NOT KNOW IF THE REAR GEAR IS TURNED ON AT ALL VOLKSWAGEN RECENTLY INITIATED A RECALL ON 2009-10 VWS AND AUDIS EQUIPPED WITH ITS HIGH-PERFORMANCE DIRECT SHIFT GEARBOX (DSG) TRANSMISSIONS. VW SAID IT WOULD REPAIR OR REPLACE THE COMPONENTS IN THE TRANSMISSIONS AT NO CHARGE TO THE VEHICLES’ OWNERS. AND VW WILL REIMBURSE CUSTOMERS WHO HAVE ALREADY REPAIRED THE TRANSMISSION ON THEIR OWN. BUT DEALER VW USA SAD THIS IS NOT TRUE / ONLY SOME RECALL DSG CAN GET FREE REPAIRED.

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UNKNOWN OR OTHER

7/18/2017 - NEW YORK, NY
HELLO, I BOUGHT THIS CAR 2 MONTHS AGO , MILEAGE 89000 .PROBLEM WITH A GEARBOX DSG, ON THE WEBSITE I GOT THIS ; VOLKSWAGEN HAS ANNOUNCED A PROGRAM TO HELP OWNERS OF VW AND AUDI VEHICLES EQUIPPED WITH THE COMPANY’S DUAL-CLUTCH DSG TRANSMISSIONS. AFTER A FLURRY OF COMPLAINTS TO THE NHTSA, VW WILL REPLACE COMPONENTS INSIDE THE TRANSMISSION. ISSUES APPARENTLY STEMMED FROM FAULTY TEMPERATURE SENSORS THAT WOULD FORCE THE DSG BOXES INTO NEUTRAL, OFTEN WHILE OWNERS WERE DRIVING. VW WILL REPLACE THE COMPONENTS AND OFFER LOANER CARS DURING THE REPAIRS. OWNERS WHO HAVE ALREADY PAID OUT-OF-POCKET FOR THE FIX WILL BE REIMBURSED. THE COMPANY WILL ALSO APPLY A 10-YEAR, 100,000-MILE TRANSFERRABLE WARRANTY TO THE DSG TRANSMISSIONS. BUT WHEN I TALK TO VW DEALER BROOKLYN THAY TOLD ME GOODBYE, YOU HAVE RECALL FROM AIRBAG. AND WE DONT CARE ABOUT YOUR DSG PROBLEM ALTHOUGH IT WAS SAID THE COMPANY WILL ALSO APPLY A 10-YEAR, 100,000-MILE TRANSFERRABLE WARRANTY TO THE DSG TRANSMISSIONS. 1. TAKATA RECALL 2. DSG TRANSMISSION, DELAY, JERKS ON THE REAR GEAR. MECHATRONIC ALWAYS OVERHEAT. WHEN TURNING ON THE REAR GEAR IT DOES NOT TURN ON VERY LARGE ENGINE RMP AND THEN QUCKLY TURNS ON, I FIND IT VERY DANGEROUS, BECAUSE I DO NOT KNOW IF THE REAR GEAR IS TURNED ON AT ALL VOLKSWAGEN RECENTLY INITIATED A RECALL ON 2009-10 VWS AND AUDIS EQUIPPED WITH ITS HIGH-PERFORMANCE DIRECT SHIFT GEARBOX (DSG) TRANSMISSIONS. VW SAID IT WOULD REPAIR OR REPLACE THE COMPONENTS IN THE TRANSMISSIONS AT NO CHARGE TO THE VEHICLES’ OWNERS. AND VW WILL REIMBURSE CUSTOMERS WHO HAVE ALREADY REPAIRED THE TRANSMISSION ON THEIR OWN. BUT DEALER VW USA SAD THIS IS NOT TRUE / ONLY SOME RECALL DSG CAN GET FREE REPAIRED.

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STEERING

7/7/2017 - SAN FRANCISCO, CA
STEERING COLUMN LOCK DEFECTIVE - MESSAGE IS DISPLAYED AFTER STARTING THE CAR, THEN THE CAR IMMEDIATELY SHUTS OFF. MECHANIC CHECKED FOR FAULT CODES AND SEES 02823 REQUIREMENTS FOR LOCKING STEERING COLUMN NOT MET, AND 02861 ELECTRONIC STEERING COLUMN LOCK CHECK SUM ERROR. THERE HAS BEEN A RECALL OF OTHER 2010 VW CCS OVER THIS ISSUE, BUT IT DOES NOT INCLUDE MY VIN NUMBER. THE SYMPTOMS OF THE ISSUE SEEM TO BE EXACTLY THE SAME. THIS WAS HAPPENING INTERMITTENTLY EARLIER IN THE YEAR, BUT NOW IT HAPPENS NEARLY EVERY TIME I START THE CAR IN THE MORNING.

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FUEL/PROPULSION SYSTEM

6/26/2017 - APPLE VALLEY, CA
THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED. THE CONTACT ALSO STATED THAT ON ANOTHER OCCASION WHILE DRIVING AT 70 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO TIMMONS VOLKSWAGEN OF LONG BEACH, LOCATED AT: 3940 CHERRY AVENUE, LONG BEACH, CA 90807, TEL: (562)595-4601, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP, THE MASS AIR FLOW SENSOR, AND AIR TEMPERATURE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.

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ELECTRICAL SYSTEM

6/26/2017 - APPLE VALLEY, CA
THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED. THE CONTACT ALSO STATED THAT ON ANOTHER OCCASION WHILE DRIVING AT 70 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO TIMMONS VOLKSWAGEN OF LONG BEACH, LOCATED AT: 3940 CHERRY AVENUE, LONG BEACH, CA 90807, TEL: (562)595-4601, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP, THE MASS AIR FLOW SENSOR, AND AIR TEMPERATURE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.

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AIR BAGS

6/21/2017 - ROLLA, MO
TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (SUNTRUP NISSAN OF SOUTH COUNTY 6000 S LINDBERGH BLVD, ST. LOUIS, MO 63123 (314) 892-8200) AND WAS INFORMED THAT THE RECALL REMEDY PARTS WOULD BE AVAILABLE IN SEPTEMBER OF 2017. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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POWER TRAIN

6/19/2017 - FULLERTON, CA
THE CAR WILL JERK AT LOW GEARS. THE TRANSMISSION WILL JAM WHEN GOING FROM +DRIVE+ TO ANY OTHER GEAR. WHEN TRANSMISSION JAMS, CAR ACTS LIKE IF IT WAS IN NEUTRAL, THE "D" FOR DRIVE STARTS FLASHING ON THE DASHBOARD AND THE CAR WONT MOVE. THE TRANSMISSION WILL SOMETIMES JAM ON FIRST GEAR AND WONT SHIFT UP OR DOWN. I MUST TURN OFF AND ON THE CAR FOR THE TRANSMISSION TO START WORKING AGAIN. THE ISSUES ALWAYS HAPPEN AT LOW SPEEDS OR WHEN GOING FROM DRIVE TO REVERSE.

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AIR BAGS

6/19/2017 - ELLENVILLE, NY
TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE TO COMPASS MOTORS (200 DOLSON AVE. MIDDLETOWN, NY 10940) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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