Auto Recalls for Consumers

CHEVROLET TRAVERSE - 2011 CHEVROLET TRAVERSE Problems & Complaints

 
Auto Recalls For Consumers
by General Motors LLC

There are 141 complaints filed for the 2011 CHEVROLET TRAVERSE

Below is a list of complaints & problems filed against the 2011 CHEVROLET TRAVERSE. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2011 CHEVROLET TRAVERSE, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (10) Fuel Propulsion System (2) Service Brakes (10) Suspension (1) Vehicle Speed Control (15)
Electrical System (12) Fuel System Gasoline (4) Service Brakes Hydraulic (3) Tires (1) Visibility (3)
Electronic Stability Control (11) Power Train (18) Steering (46) Traction Control System (8) Visibility Wiper (2)
Engine (27) Seat Belts (7) Structure (5) Unknown Or Other (7) Wheels (1)
Engine And Engine Cooling (7) Seats (3)

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ComplaintDescription

AIR BAGS

10/15/2014 - SAN ANTONIO, TX
IN LATE APRIL OF THIS YEAR, DRIVER AND FRONT SEAT PASSENGER IN 2011 TRAVERSE WERE HIT HEAD ON BY ANOTHER DRIVER. THE FRONT IMPACT WAS DISTRIBUTED RELATIVELY EVENLY TO THE FRONT END OF THE VEHICLE, WITH THE PASSENGER SIDE SUSTAINING SLIGHTLY GREATER DAMAGE. BOTH FRONT-SIDE AIRBAGS DEPLOYED. THE DRIVER SIDE FRONT AIRBAG DEPLOYED. THE PASSENGER SIDE FRONT AIRBAG DID NOT DEPLOY. ALTHOUGH TWO INDIVIDUALS WERE INJURED IN THE CRASH, THE PASSENGER SUSTAINED SIGNIFICANTLY MORE INJURES, WAS LIFE FLIGHTED TO HOSPITAL WHERE SHE ULTIMATELY HAD TO HAVE HER SPEEN REMOVED, AMONG SUSTAINING OTHER INJURIES. I SUSPECT THIS TO BE AN ISSUE WITH THE AIRBAG SENSOR, MECHANISM OF AIRBAG DEPLOYMENT, OR OTHER CURRENTLY UNKNOWN DEFECT.

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UNKNOWN OR OTHER

10/15/2014 - SAN ANTONIO, TX
IN LATE APRIL OF THIS YEAR, DRIVER AND FRONT SEAT PASSENGER IN 2011 TRAVERSE WERE HIT HEAD ON BY ANOTHER DRIVER. THE FRONT IMPACT WAS DISTRIBUTED RELATIVELY EVENLY TO THE FRONT END OF THE VEHICLE, WITH THE PASSENGER SIDE SUSTAINING SLIGHTLY GREATER DAMAGE. BOTH FRONT-SIDE AIRBAGS DEPLOYED. THE DRIVER SIDE FRONT AIRBAG DEPLOYED. THE PASSENGER SIDE FRONT AIRBAG DID NOT DEPLOY. ALTHOUGH TWO INDIVIDUALS WERE INJURED IN THE CRASH, THE PASSENGER SUSTAINED SIGNIFICANTLY MORE INJURES, WAS LIFE FLIGHTED TO HOSPITAL WHERE SHE ULTIMATELY HAD TO HAVE HER SPEEN REMOVED, AMONG SUSTAINING OTHER INJURIES. I SUSPECT THIS TO BE AN ISSUE WITH THE AIRBAG SENSOR, MECHANISM OF AIRBAG DEPLOYMENT, OR OTHER CURRENTLY UNKNOWN DEFECT.

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ENGINE

10/7/2014 - MARLBOROUGH, CT
WHILE BACKING UP AT A VERY LOW SPEED THE VEHICLE STEERING WHEEL LOCKED UP, I THEN REALIZED THE ENGINE HAD SHUT OFF. I NOTED THE KEY WAS STILL IN THE ON POSITION AND THE BACK UP CAMERA WAS STILL ON. RESTARTED VEHICLE AND NO FURTHER PROBLEMS WERE NOTICED. WHEN ATTEMPTING TO DUPLICATE THIS ISSUE THE ONLY TIME I COULD GET THE STEERING WHEEL TO LOCK UP WAS IF THE KEY WAS REMOVED FROM THE IGNITION. ALSO BACK UP CAMERA WOULD ONLY STAY ON IF THE CAR WAS RUNNING AND IN REVERSE SO IT IS UNCLEAR WHY THE STEERING WHEEL LOCKED UP WITH THE KEY IN THE ON POSITION. THIS COULD BE A SERIOUS SAFETY ISSUE IF IT HAPPENED UNDER DIFFERENT CIRCUMSTANCES.

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STEERING

10/7/2014 - MARLBOROUGH, CT
WHILE BACKING UP AT A VERY LOW SPEED THE VEHICLE STEERING WHEEL LOCKED UP, I THEN REALIZED THE ENGINE HAD SHUT OFF. I NOTED THE KEY WAS STILL IN THE ON POSITION AND THE BACK UP CAMERA WAS STILL ON. RESTARTED VEHICLE AND NO FURTHER PROBLEMS WERE NOTICED. WHEN ATTEMPTING TO DUPLICATE THIS ISSUE THE ONLY TIME I COULD GET THE STEERING WHEEL TO LOCK UP WAS IF THE KEY WAS REMOVED FROM THE IGNITION. ALSO BACK UP CAMERA WOULD ONLY STAY ON IF THE CAR WAS RUNNING AND IN REVERSE SO IT IS UNCLEAR WHY THE STEERING WHEEL LOCKED UP WITH THE KEY IN THE ON POSITION. THIS COULD BE A SERIOUS SAFETY ISSUE IF IT HAPPENED UNDER DIFFERENT CIRCUMSTANCES.

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ELECTRICAL SYSTEM

10/7/2014 - MARLBOROUGH, CT
WHILE BACKING UP AT A VERY LOW SPEED THE VEHICLE STEERING WHEEL LOCKED UP, I THEN REALIZED THE ENGINE HAD SHUT OFF. I NOTED THE KEY WAS STILL IN THE ON POSITION AND THE BACK UP CAMERA WAS STILL ON. RESTARTED VEHICLE AND NO FURTHER PROBLEMS WERE NOTICED. WHEN ATTEMPTING TO DUPLICATE THIS ISSUE THE ONLY TIME I COULD GET THE STEERING WHEEL TO LOCK UP WAS IF THE KEY WAS REMOVED FROM THE IGNITION. ALSO BACK UP CAMERA WOULD ONLY STAY ON IF THE CAR WAS RUNNING AND IN REVERSE SO IT IS UNCLEAR WHY THE STEERING WHEEL LOCKED UP WITH THE KEY IN THE ON POSITION. THIS COULD BE A SERIOUS SAFETY ISSUE IF IT HAPPENED UNDER DIFFERENT CIRCUMSTANCES.

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AIR BAGS

9/30/2014 - RICHMOND, VA
THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN: 14V118000 (AIR BAGS). THE CONTACT STATED THAT THE VEHICLE WAS UNABLE TO BE SERVICED UNDER THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT DID NOT EXPERIENCE A FAILURE.

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SEAT BELTS

9/26/2014 - CHARLOTTE , NC
THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE DRIVER SIDE FLEXIBLE STEEL CABLE FRACTURED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V266000 (SEAT BELTS). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.

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SEAT BELTS

9/18/2014 - JACKSONVILLE, FM
MIDDLE SEATBELT ON THE SECOND ROW LOCKED WITH MY GRANDCHILD IN IT. WAS UNABLE TO GET HER CAR SEAT OUT. FINALLY GOT IT LOSE AND WAS TOLD BY THE DEALER IT WOULD COST ALMOST 350.00 TO FIX THIS. THIS HAS BEE LIKE THIS FOR OVER A YEAR.

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STEERING

9/16/2014 - BOUNTIFUL, UT
POWER STEERING FAILED. STARTED WITH STRONG VIBRATION IN STEERING WHEEL A FEW HOURS BEFORE THE FAILURE. CAR WAS VERY DIFFICULT TO CONTROL SAFELY AT ANY SPEED. DEALER IS LOOKING AT A SIGNIFICANT LEAK IN THE STEERING FLUID BECAUSE IT WAS BELOW THE MINIMUM LEVEL. NO VISIBLE EVIDENCE OF A LEAK FROM WHERE I PARK THE CAR.

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VEHICLE SPEED CONTROL

9/11/2014 - CHESAPEAKE, OH
WHEN DRIVING 2 DIFFERENT DAYS THIS WEEK ON HIGHWAY WITH CRUISE SET SERVICE TRACTION CONTROL LIGHT AND SERVICE DTABILITRAK LIGHT CAME ON.WHEN CAR TURNED OFF IT WILL GO OFF AND NOT COME BACK ON FOR A FEW DAYS.

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