Auto Recalls for Consumers

GMC TERRAIN - 2011 GMC TERRAIN Problems & Complaints

 
Auto Recalls For Consumers
by General Motors LLC

There are 67 complaints filed for the 2011 GMC TERRAIN

Below is a list of complaints & problems filed against the 2011 GMC TERRAIN. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2011 GMC TERRAIN, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

Search Complaints - Search Recalls

See complaints below ↓
View other component problems for this vehicle or view all problems
Air Bags (5) Engine And Engine Cooling (14) Latches Locks Linkages (2) Steering (6) Vehicle Speed Control (4)
Electrical System (4) Equipment (2) Power Train (15) Structure (6) Visibility (5)
Electronic Stability Control (3) Fuel Propulsion System (1) Seats (3) Suspension (1) Visibility Wiper (1)
Engine (10) Fuel System Gasoline (13) Service Brakes Hydraulic (1) Unknown Or Other (1)

Pages:  1  
2  3  4  5  6  7  8  9  ... 9
 
ComplaintDescription

ENGINE

4/9/2014 - ROMEO, MI
WELL IT APPEARS THAT THERE ARE SEVERAL COMPLAINTS ON HERE ABOUT THE 2011 TERRAIN STALLING. IT'S BEEN HAPPENING TO ME OFF AND ON THE PAST SEVERAL MONTHS. I WOULD BE IN TRAFFIC AND IT WOULD STALL, I WOULD BE AT A STOP LIGHT AND IT WOULD STALL, I WOULD GO TO BACK OUT OF MY DRIVEWAY AND IT WOULD STALL. I TOOK IT IN AND THEY CAN'T FIND ANYTHING WRONG. WELL LAST NIGHT IT FINALLY DIED. GREAT!! I HEARD NOISE WHEN I STARTED THE VEHICLE THAT SOUNDED LIKE PLASTIC WATER BOTTLES RUBBING TOGETHER. I HAD A BAG IN MY FRONT SEAT SO ASSUMED IT WAS NOTHING. IT BUCKED FORWARD AS I PUT IT INTO DRIVE AND STALLED. WELL...THE STALLING I'D BECOME ACCUSTOMED TO SO I RE-STARTED. IT SEEMED FINE UNTIL I WENT TO ACCELERATE ONTO THE MAIN ROAD...IT BUCKED, STARTED SHUTTERING, AND WOULDN'T GO ABOVE 5 MPH. I BARELY GOT IT INTO A PARKING LOT BEFORE IT DIED. I COUNTED NO LESS THAN 5 SIMILAR REPORTS ON HERE. I LIVE IN THE METRO DETROIT AREA...HAD THIS HAPPENED ON A HIGHWAY OR DURING RUSH HOUR, I COULD'VE BEEN KILLED. SOMEONE NEEDS TO DO SOMETHING BEFORE GMC HAS YET ANOTHER SCANDAL ON THEIR HANDS OR HOW MANY PEOPLE HAVE TO BE HURT, MAIMED, OR KILLED BEFORE NHTSA GETS INVOLVED??

View Details

FUEL/PROPULSION SYSTEM

4/9/2014 - ROMEO, MI
WELL IT APPEARS THAT THERE ARE SEVERAL COMPLAINTS ON HERE ABOUT THE 2011 TERRAIN STALLING. IT'S BEEN HAPPENING TO ME OFF AND ON THE PAST SEVERAL MONTHS. I WOULD BE IN TRAFFIC AND IT WOULD STALL, I WOULD BE AT A STOP LIGHT AND IT WOULD STALL, I WOULD GO TO BACK OUT OF MY DRIVEWAY AND IT WOULD STALL. I TOOK IT IN AND THEY CAN'T FIND ANYTHING WRONG. WELL LAST NIGHT IT FINALLY DIED. GREAT!! I HEARD NOISE WHEN I STARTED THE VEHICLE THAT SOUNDED LIKE PLASTIC WATER BOTTLES RUBBING TOGETHER. I HAD A BAG IN MY FRONT SEAT SO ASSUMED IT WAS NOTHING. IT BUCKED FORWARD AS I PUT IT INTO DRIVE AND STALLED. WELL...THE STALLING I'D BECOME ACCUSTOMED TO SO I RE-STARTED. IT SEEMED FINE UNTIL I WENT TO ACCELERATE ONTO THE MAIN ROAD...IT BUCKED, STARTED SHUTTERING, AND WOULDN'T GO ABOVE 5 MPH. I BARELY GOT IT INTO A PARKING LOT BEFORE IT DIED. I COUNTED NO LESS THAN 5 SIMILAR REPORTS ON HERE. I LIVE IN THE METRO DETROIT AREA...HAD THIS HAPPENED ON A HIGHWAY OR DURING RUSH HOUR, I COULD'VE BEEN KILLED. SOMEONE NEEDS TO DO SOMETHING BEFORE GMC HAS YET ANOTHER SCANDAL ON THEIR HANDS OR HOW MANY PEOPLE HAVE TO BE HURT, MAIMED, OR KILLED BEFORE NHTSA GETS INVOLVED??

View Details

ELECTRONIC STABILITY CONTROL

4/9/2014 - ROMEO, MI
WELL IT APPEARS THAT THERE ARE SEVERAL COMPLAINTS ON HERE ABOUT THE 2011 TERRAIN STALLING. IT'S BEEN HAPPENING TO ME OFF AND ON THE PAST SEVERAL MONTHS. I WOULD BE IN TRAFFIC AND IT WOULD STALL, I WOULD BE AT A STOP LIGHT AND IT WOULD STALL, I WOULD GO TO BACK OUT OF MY DRIVEWAY AND IT WOULD STALL. I TOOK IT IN AND THEY CAN'T FIND ANYTHING WRONG. WELL LAST NIGHT IT FINALLY DIED. GREAT!! I HEARD NOISE WHEN I STARTED THE VEHICLE THAT SOUNDED LIKE PLASTIC WATER BOTTLES RUBBING TOGETHER. I HAD A BAG IN MY FRONT SEAT SO ASSUMED IT WAS NOTHING. IT BUCKED FORWARD AS I PUT IT INTO DRIVE AND STALLED. WELL...THE STALLING I'D BECOME ACCUSTOMED TO SO I RE-STARTED. IT SEEMED FINE UNTIL I WENT TO ACCELERATE ONTO THE MAIN ROAD...IT BUCKED, STARTED SHUTTERING, AND WOULDN'T GO ABOVE 5 MPH. I BARELY GOT IT INTO A PARKING LOT BEFORE IT DIED. I COUNTED NO LESS THAN 5 SIMILAR REPORTS ON HERE. I LIVE IN THE METRO DETROIT AREA...HAD THIS HAPPENED ON A HIGHWAY OR DURING RUSH HOUR, I COULD'VE BEEN KILLED. SOMEONE NEEDS TO DO SOMETHING BEFORE GMC HAS YET ANOTHER SCANDAL ON THEIR HANDS OR HOW MANY PEOPLE HAVE TO BE HURT, MAIMED, OR KILLED BEFORE NHTSA GETS INVOLVED??

View Details

STEERING

4/6/2014 - WAYNESVILLE, OH
I WAS GOING TO A 930 AM DOCTOR APPT@THE CANCER CLINIC, WITH MY HUSBAND & FATHER AS PASSENGERS. I WAS IN THE LEFT TURN LANE NORTHBOUND ATTEMPTING TO TURN INTO THE HOSPITAL. IT WAS 910 AM. THERE WAS A LG. DELIVERY TRUCK OPPOSITE ME IN THE SOUTHBOUND LEFT TURN LANE. AS I PULLED IN THE SOUTHBOUND LANE,EASING FORWARD TO ENSURE CLEARANCE THE OTHER CAR BEHIND THE DELIVERY TRUCK PULLED OUT AND AROUND THE TRUCK AND SPED UP TO GO THROUGH THE INTERSECTION TO MAKE THE LIGHTTHAT WAS AMBER AT THIS POINT. MY FATHER SAID THAT HER HEAD WAS DOWN AND SHE DIDN'T LOOK UP UNTIL JUST BEFORE IMPACT. THERE WERE NO SKID MARKS & THE IMPACT WAS HIGH ON THE PASS. SIDE OF MY VEHICLE ROCKING US UP ONTO 2 WHEELS ON THE DRIVERS SIDE & THEN BACK DOWN ON ALL 4. MY VEHICLE WAS T-BONED ON THE FRONT PASSENGER SIDE. THE LADY CAME OUT FROM BEHIND THE DELIVERY TRUCK AT THE LAST SECOND, CHANGED LANES & PROCEEDED INTO THE INTERSECTION AT THE SAME TIME I WAS TRYING TO TURN LEFT. AT THIS POINT THE LIGHT WAS YELLOW. I HAVE, I DO BELIEVE 8 AIR BAGS, WITH 8 SENSORS IN THE TERRAIN'S. ALSO I HAVE A FULL SUBSCRIPTION TO ONSTAR WHICH ALSO HAS CRASH SENSORS IN MY CAR. * ONE AIR BAG WENT OFF NOR DID ANY SENSO*. ONSTAR DID NOT CALL ME AFTER THE CRASH TO TELL ME THAT THEY WOULD BE SENDING HELP, AMBULANCE, POLICE ETC. MY INJURIES WERE: CONTUSION TO LEFT SIDE OF HEAD ABOVE EAR. SCALP WOUND ABOVE RIGHT EAR, WITH PERMANENT INDENTATION TO RIGHT SIDE OF MY HEAD,2 SMALL CUTS RIGHT SIDE OF FOREHEAD. BLACK EYE'S. PAIN IN NECK & STIFFNESS. RIGHT EYE SOCKET @ EYE BROW SWOLLEN. HUSBAND: SEATBELT BRUISING, NECK PAIN/STIFFNESS. MY FATHER, NECK PAIN, STIFFNESS,SCRAPED SKIN ON INSTEP OF RIGHT FOOT. THIS FORMAL COMPLAINT IS WITH GENERAL MOTORS, GMC TERRAIN, & ONSTAR FOR NOT 1 AIRBAG HAVING NOT GONE OFF/DEPLOYED, NOR DID ONSTAR MAKE ANY EFFORT TO CONTACT ME. I CONTACTED BOTH GM & ONSTAR & THEY DID NOTHING TO COMPENSATE ME.

View Details

STRUCTURE: BODY

4/6/2014 - WAYNESVILLE, OH
I WAS GOING TO A 930 AM DOCTOR APPT@THE CANCER CLINIC, WITH MY HUSBAND & FATHER AS PASSENGERS. I WAS IN THE LEFT TURN LANE NORTHBOUND ATTEMPTING TO TURN INTO THE HOSPITAL. IT WAS 910 AM. THERE WAS A LG. DELIVERY TRUCK OPPOSITE ME IN THE SOUTHBOUND LEFT TURN LANE. AS I PULLED IN THE SOUTHBOUND LANE,EASING FORWARD TO ENSURE CLEARANCE THE OTHER CAR BEHIND THE DELIVERY TRUCK PULLED OUT AND AROUND THE TRUCK AND SPED UP TO GO THROUGH THE INTERSECTION TO MAKE THE LIGHTTHAT WAS AMBER AT THIS POINT. MY FATHER SAID THAT HER HEAD WAS DOWN AND SHE DIDN'T LOOK UP UNTIL JUST BEFORE IMPACT. THERE WERE NO SKID MARKS & THE IMPACT WAS HIGH ON THE PASS. SIDE OF MY VEHICLE ROCKING US UP ONTO 2 WHEELS ON THE DRIVERS SIDE & THEN BACK DOWN ON ALL 4. MY VEHICLE WAS T-BONED ON THE FRONT PASSENGER SIDE. THE LADY CAME OUT FROM BEHIND THE DELIVERY TRUCK AT THE LAST SECOND, CHANGED LANES & PROCEEDED INTO THE INTERSECTION AT THE SAME TIME I WAS TRYING TO TURN LEFT. AT THIS POINT THE LIGHT WAS YELLOW. I HAVE, I DO BELIEVE 8 AIR BAGS, WITH 8 SENSORS IN THE TERRAIN'S. ALSO I HAVE A FULL SUBSCRIPTION TO ONSTAR WHICH ALSO HAS CRASH SENSORS IN MY CAR. * ONE AIR BAG WENT OFF NOR DID ANY SENSO*. ONSTAR DID NOT CALL ME AFTER THE CRASH TO TELL ME THAT THEY WOULD BE SENDING HELP, AMBULANCE, POLICE ETC. MY INJURIES WERE: CONTUSION TO LEFT SIDE OF HEAD ABOVE EAR. SCALP WOUND ABOVE RIGHT EAR, WITH PERMANENT INDENTATION TO RIGHT SIDE OF MY HEAD,2 SMALL CUTS RIGHT SIDE OF FOREHEAD. BLACK EYE'S. PAIN IN NECK & STIFFNESS. RIGHT EYE SOCKET @ EYE BROW SWOLLEN. HUSBAND: SEATBELT BRUISING, NECK PAIN/STIFFNESS. MY FATHER, NECK PAIN, STIFFNESS,SCRAPED SKIN ON INSTEP OF RIGHT FOOT. THIS FORMAL COMPLAINT IS WITH GENERAL MOTORS, GMC TERRAIN, & ONSTAR FOR NOT 1 AIRBAG HAVING NOT GONE OFF/DEPLOYED, NOR DID ONSTAR MAKE ANY EFFORT TO CONTACT ME. I CONTACTED BOTH GM & ONSTAR & THEY DID NOTHING TO COMPENSATE ME.

View Details

SUSPENSION

4/6/2014 - WAYNESVILLE, OH
I WAS GOING TO A 930 AM DOCTOR APPT@THE CANCER CLINIC, WITH MY HUSBAND & FATHER AS PASSENGERS. I WAS IN THE LEFT TURN LANE NORTHBOUND ATTEMPTING TO TURN INTO THE HOSPITAL. IT WAS 910 AM. THERE WAS A LG. DELIVERY TRUCK OPPOSITE ME IN THE SOUTHBOUND LEFT TURN LANE. AS I PULLED IN THE SOUTHBOUND LANE,EASING FORWARD TO ENSURE CLEARANCE THE OTHER CAR BEHIND THE DELIVERY TRUCK PULLED OUT AND AROUND THE TRUCK AND SPED UP TO GO THROUGH THE INTERSECTION TO MAKE THE LIGHTTHAT WAS AMBER AT THIS POINT. MY FATHER SAID THAT HER HEAD WAS DOWN AND SHE DIDN'T LOOK UP UNTIL JUST BEFORE IMPACT. THERE WERE NO SKID MARKS & THE IMPACT WAS HIGH ON THE PASS. SIDE OF MY VEHICLE ROCKING US UP ONTO 2 WHEELS ON THE DRIVERS SIDE & THEN BACK DOWN ON ALL 4. MY VEHICLE WAS T-BONED ON THE FRONT PASSENGER SIDE. THE LADY CAME OUT FROM BEHIND THE DELIVERY TRUCK AT THE LAST SECOND, CHANGED LANES & PROCEEDED INTO THE INTERSECTION AT THE SAME TIME I WAS TRYING TO TURN LEFT. AT THIS POINT THE LIGHT WAS YELLOW. I HAVE, I DO BELIEVE 8 AIR BAGS, WITH 8 SENSORS IN THE TERRAIN'S. ALSO I HAVE A FULL SUBSCRIPTION TO ONSTAR WHICH ALSO HAS CRASH SENSORS IN MY CAR. * ONE AIR BAG WENT OFF NOR DID ANY SENSO*. ONSTAR DID NOT CALL ME AFTER THE CRASH TO TELL ME THAT THEY WOULD BE SENDING HELP, AMBULANCE, POLICE ETC. MY INJURIES WERE: CONTUSION TO LEFT SIDE OF HEAD ABOVE EAR. SCALP WOUND ABOVE RIGHT EAR, WITH PERMANENT INDENTATION TO RIGHT SIDE OF MY HEAD,2 SMALL CUTS RIGHT SIDE OF FOREHEAD. BLACK EYE'S. PAIN IN NECK & STIFFNESS. RIGHT EYE SOCKET @ EYE BROW SWOLLEN. HUSBAND: SEATBELT BRUISING, NECK PAIN/STIFFNESS. MY FATHER, NECK PAIN, STIFFNESS,SCRAPED SKIN ON INSTEP OF RIGHT FOOT. THIS FORMAL COMPLAINT IS WITH GENERAL MOTORS, GMC TERRAIN, & ONSTAR FOR NOT 1 AIRBAG HAVING NOT GONE OFF/DEPLOYED, NOR DID ONSTAR MAKE ANY EFFORT TO CONTACT ME. I CONTACTED BOTH GM & ONSTAR & THEY DID NOTHING TO COMPENSATE ME.

View Details

AIR BAGS

3/21/2014 - SEDALIA, MO
THE CONTACT OWNS A 2011 GENERAL MOTORS TERRAIN. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 20 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S PASSENGER'S SIDE OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WAS NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TOWED. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPAIRED THE VEHICLE. THE CONTACT STATED SINCE THE CRASH,THE SERVICE AIR BAG WARNING INDICATOR ILLUMINATES INTERMITTENTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,275 .

View Details

ENGINE

3/21/2014 - BREINIGSVILLE, PA
THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE TRACTION CONTROL SYSTEM AND REDUCED ENGINE POWER WARNING LIGHTS ILLUMINATED. THE CONTACT EXPERIENCED A SUDDEN LOSS OF ENGINE POWER. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 44,000. THE VIN WAS NOT AVAILABLE.

View Details

ELECTRONIC STABILITY CONTROL

2/18/2014 - LAWTON, OK
THE SAME ISSUE HAPPENED 3 TIMES. NOVEMBER 2013, 28 JANUARY 2014, 16 FEBRUARY 2014. EACH TIME THE VEHICLE WAS IN AND IDLING SITUATION RED LIGHT, IN A FAST FOOD DRIVE THRU, HEAVY TRAFFIC, OR IF I FORGOT SOMETHING, LEFT THE CAR RUNNING, AND WENT INTO THE HOUSE TO GET WHAT I WAS LOOKING FOR, ESPECIALLY IF IT TOOK ME 4-5 MINUTES TO FIND WHAT I WAS LOOKING FOR AND RETURN TO THE CAR. ADDITIONALLY, I'VE EXPERIENCED THIS MOVING AT SPEEDS OF 8MPH OR LESS IN THICK TRAFFIC. (1) CAR WOULD FOR NO REASON START ROUGH IDLING. (2) THE YELLOW CHECK ENGINE LIGHT WOULD COME ON. (3) THE ENGINE REDUCED POWER MESSAGE WOULD APPEAR. (4) THE STABILITRACK WARNING MESSAGE LIGHT WOULD THEN APPEAR. (5) THEN I PRESSED THE ACCELERATOR TO CROSS AN INTERSECTION AND MOVE OUT OF THE WAY OF TRAFFIC, AND THE VEHICLE MOVES AT A SNAIL'S PACE (5-10 MPH). (6) I LET IT SIT FOR 10-30 MINUTES (OR OVERNIGHT IF I WAS FORTUNATE ENOUGH TO BE AT HOME), RESTART IT, AND IT RUNS LIKE IT NORMALLY DOES AS IF NOTHING EVER HAPPENED. (7) THE "YELLOW CHECK ENGINE LIGHT" SIMPLY DISAPPEARS AFTER A FEW HOURS. (8) SOMETIMES THERE'S A FAINT BURNING SMELL LIKE A PLASTIC GARBAGE BAG ON FIRE, BURNING RUBBER, OR OVERHEATED ELECTRONICS. I'M TAKING IT TO MY LOCAL GMC DEALERSHIP TODAY BEFORE I END UP STRANDED SOMEWHERE OR WORSE BE THE CAUSE OF A MAJOR SERIOUS ACCIDENT! IT'S LIKE IT HAS A MALICIOUS CODE IN THE ENGINE'S COMPUTER SYSTEM, AND IT SELECTS THE TIME AND PLACE WHEN IDLING TO INJECT ITSELF! IT MAY GO SEVERAL WEEKS OR EVEN MONTHS BEFORE IT HAPPENS, BUT YOU CAN BE CONFIDENT IT'S GOING TO HAPPEN! OTHER THAN THIS ANNOYING SAFETY ISSUE, THE TERRAIN IN MY OPINION IS A PRETTY GOOD VEHICLE FOR ITS CLASS. MAKES ME WISH I HAD CHOSEN THE 6 CYLINDER INSTEAD OF THE 4 CYLINDER. I DON'T THINK THE 6 CYLINDER IS HAVING THIS ISSUE. GM/GMC SHOULD ADDRESS THIS, AND MAKE THIS RIGHT ASAP!

View Details

FUEL SYSTEM, GASOLINE

1/9/2014 - PALESTINE, TX
2011 GMC TERRAIN. CONSUMER WRITES IN REGARDS TO ENGINE PROBLEMS AND SEVERAL OTHER ISSUES WITH VEHICLE. THE CONSUMER STATED THE DISTRICT MANAGER OF GM REFUSED TO ALLOW THE DEALER TO CHECK THE ECM/ECU AND OTHER APPROPRIATE SYSTEMS, TO MAKE SURE ALL THE ENGINE SETTINGS WERE AS THEY SHOULD BE, SINCE HE EXPERIENCED SEVERAL STRANGE EVENTS, SUCH AS THE SHIFTER HANGING IN D SOMETIMES AS HE TRIED TO MOVE TO PARK, VERY LOW MPG FOR SEVERAL DAYS 24-25 MPG, WHEN HE USUALLY GOT 28-33 MPG. THE OIL PERCENT METER USED TO BE AT 95%. THE ENGINE WOULD REV TO 7K-8K RPM WHEN THE FIRST STARTED AND HELD 2-3 SECONDS. SOMETIMES THE ENGINE REVVED TO 1600-1800 RPM AND THE VEHICLE WOULD ALMOST STALL, AND SOMETIMES THE MALFUNCTION INDICATOR LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL. SOON AFTER, THE FAN BELT BEGAN TO SQUEAL. THE SQUEALING BEGAN, WHEN THE VEHICLE WAS STARTED OR WHEN DRIVING AT VARIOUS SPEEDS WITH THE AC ON, AND GOING UP SOME SLOPPED HIGHWAYS, ROADS AND STREETS. THE DEALER REPLACED THE BELT. IN THE SUMMER OF 2011, WHEN THE VEHICLE WAS STARTED THE ENGINE WOULD MAKE A CHATTERING-TAPPING METAL-TO-METAL SOUND, AS IT THERE WERE NO OIL IN THE ENGINE. THE PROBLEM WOULD OCCUR WITH A COLD OR HOT ENGINE. THE PROBLEM STOPPED AFTER P0011 ERROR SOLENOID WAS REPLACED.

View Details
Pages:  1  2  3  4  5  6  7  8  9  ... 9
Home  •  Car Recalls  •  Tires  •  Motorcycles  •  RVs  •  Commercial Vehicles  •  Car Seats  •  Complaints  •  Sitemap  •  Privacy Policy

Edmunds  •  Kelley Blue Book  •  SaferCar.gov  •  Consumer Recalls  •  Government Recalls
Follow arfc_recalls on TwitterRSS Feeds