Auto Recalls for Consumers

HONDA CR-V - 2011 HONDA CR-V Problems & Complaints

 
Auto Recalls For Consumers
by Honda (American Honda Motor Co.)

There are 344 complaints filed for the 2011 HONDA CR-V

Below is a list of complaints & problems filed against the 2011 HONDA CR-V. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2011 HONDA CR-V, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (252) Equipment (1) Power Train (9) Steering (4) Vehicle Speed Control (15)
Electrical System (29) Exterior Lighting (1) Seat Belts (2) Structure (7) Visibility (2)
Electronic Stability Control (5) Fuel Propulsion System (4) Seats (3) Suspension (5) Visibility Wiper (4)
Engine (15) Fuel System Gasoline (1) Service Brakes (9) Tires (12) Wheels (7)
Engine And Engine Cooling (6) Latches Locks Linkages (3) Service Brakes Hydraulic (1) Unknown Or Other (10)

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ComplaintDescription

ELECTRICAL SYSTEM

1/10/2017 - REVERE BEACH, MA
THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT STATED THAT DURING COLD WEATHER, THE VEHICLE WOULD NOT START. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT VEHICLE NEEDED A NEW BATTERY. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000.

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AIR BAGS

1/9/2017 - BROOKLYN, NY
THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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AIR BAGS

1/9/2017 - SARASOTA, FL
TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V346000 (AIR BAGS) AND 16V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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AIR BAGS

1/5/2017 - BOISE, ID
TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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AIR BAGS

1/5/2017 - CONWAY, SC
TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V061000 (AIR BAGS) AND 16V346000 (AIR BAGS). THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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AIR BAGS

1/3/2017 - CLINTON TOWNSHIP, MI
TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) WERE RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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ENGINE

12/30/2016 - MARSHALL, VA
RODENTS ATE WIRE AND SPLIT HARNESS.

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ENGINE

12/28/2016 - SALEM, VA
VEHICLE BOUGHT NEW IN 2011 AND ONLY ONE OWNER. IN EARLY 2015, MY VEHICLE WENT FROM HAVING MY OIL CHANGED BETWEEN 5000 AND 7000 MILES TO BARELY MAKING IT TO 3000. VEHICLE MANUFACTURE RECOMMENDS SYNTHETIC OIL AND IS THE ONLY TYPE OF OIL THAT HAS EVER BEEN USED FOR THIS VEHICLE. NO OIL WAS LEAKING FORM VEHICLE AND NO EVIDENCE OF OIL LEAKAGE UNDER HOOD WHEN CHECKED. OIL CHANGED MULTIPLE TIMES WITH SAME RESULT. INFORMATION WAS RECEIVED FROM HONDA REGARDING EXTENSION ON WARRANTY DUE TO POSSIBLE HIGH OIL CONSUMPTION & WAS STATED THAT OIL CONSUMPTION TEST COULD BE COMPLETED AT HONDA DEALERSHIP. HONDA DEALERSHIP BEGAN TEST IN OCTOBER 2015 AND WAS COMPLETED IN FEBRUARY 2016. .8 QUARTS USED AFTER FIRST 1000 MILES, 1QUART USED AFTER 2000MILES AND .8QUARTS AFTER 3000MILES. AFTER EACH CHECK, 1 QUART OIL WAS ADDED BY HONDA DEALERSHIP. AFTER THIRD CHECK, I WAS TOLD BY SERVICE MANAGER THAT THIS DID NOT HONDA SPECIFICATIONS TO WARRANT REBUILD TO CORRECT PROBLEM IN ENGINE CAUSING HIGH OIL CONSUMPTION. WAS TOLD THAT THIS WAS NOT NORMAL BUT VEHICLE WAS STILL SAFE TO DRIVE. IN FALL 2016, I CONTACTED DEALERSHIP AGAIN REGARDING ISSUE & ALSO HAD TWO LIGHTS (CHECK ENGINE LIGHT & TRACTION LIGHT) COME ON AT THE SAME TIME. HONDA AGREED TO COMPLETE ANOTHER OIL CONSUMPTION TEST & CHECK LIGHTS. WAS TOLD THAT TIMING CHAIN HAD BEEN STRETCHED AND NEEDED TO BE REPLACED. HONDA SERVICE MANAGER WOULD NOT CONFIRM THAT TIMING CHAIN WAS STRETCHED DUE TO HIGH OIL CONSUMPTION EVEN THOUGH RESEARCH & OTHER MECHANICS SUGGEST OTHERWISE. HONDA CORPORATION WAS CONTACTED MULTIPLE TIMES & WILL NOT COMPLY WITH RETURNING CALLS, ANSWERING QUESTIONS, ETC. DIFFERENT ANSWERS ARE GIVEN FROM DIFFERENT PEOPLE WITHIN HONDA (HONDA CORPORATION & DEALERSHIP). WAS TOLD THAT CAR SHOULD NOT BE DRIVEN UNTIL TIMING CHAIN FIXED, BUT OIL CONSUMPTION TEST CAN NOT BE DONE IF VEHICLE NOT DRIVEN?

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ELECTRICAL SYSTEM

12/27/2016 - SCARSDALE, NY
AUTOMATIC DOOR LOCKS HAVE FAILED ON NUMEROUS OCCASIONS. ALL 4 DOORS ARE AFFECTED AT DIFFERENT TIMES, BUT DEALER COULD ONLY REPLICATE ONE DOOR FAILURE. I AM REPORTING ONLY THE MOST RECENT FAILURE DATE BUT THIS HAS BEEN INTERMITTENT PROBLEM FOR 3 YEARS.

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ELECTRICAL SYSTEM

12/27/2016 - SCARSDALE, NY
THIS CAR HAS KILLED 6 BATTERIES IN 5 YEARS. THE DEALER JUST KEEPS SAYING EVERYTHING IS FINE, BUT IT FREQUENTLY NEEDS JUMP STARTS AND BATTERY REPLACEMENTS. THERE IS NO PATTERN AS TO WEATHER CONDITIONS, JUST FREQUENT FAILURES AT DIFFERENT TIMES OF YEAR. I AM REPORTING THE MOST RECENT OCCURRENCE, BUT IT HAS HAPPENED MANY TIMES IN 5 YEARS. MY SON HAS BEEN STRANDED MANY TIMES.

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