Auto Recalls for Consumers

INFINITI G37 - 2011 INFINITI G37 Problems & Complaints

 
Auto Recalls For Consumers
by Nissan North America, Inc.

There are 17 complaints filed for the 2011 INFINITI G37

Below is a list of complaints & problems filed against the 2011 INFINITI G37. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2011 INFINITI G37, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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Electrical System (2) Equipment (1) Fuel System Gasoline (1) Service Brakes (1) Vehicle Speed Control (4)
Electronic Stability Control (1) Exterior Lighting (1) Power Train (3) Structure (2) Visibility (1)
Engine And Engine Cooling (1) Fuel Propulsion System (1) Seat Belts (1)

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ComplaintDescription

SERVICE BRAKES

9/25/2014 - WEST ISLIP, NY
MY WIFE WAS PULLING INTO HER PARKING SPOT AT WORK WITH HER FOOT ON THE BRAKE WHEN THE CAR SUDDENLY LURCHED FORWARD. SHE CLEARLY REMEMBERS BRAKING AS NORMAL WHEN PARKING AND HAD WITNESSES STANDING WITHIN 15 FEET THAT NOTICED THE SOUND OF THE BRAKES AND THE BRAKE LIGHTS LIT. MY WIFE'S HEAD HIT AND CRACKED THE WINDSHIELD. IN ADDITION TO HEAD INJURIES, SHE HAS WHIPLASH AND OTHER INJURIES. THE FRONT BUMPER WAS BADLY DAMAGED ALONG WITH FLUIDS LEAKING FROM THE ENGINE. THE AIR BAGS NEVER DEPLOYED.

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FUEL/PROPULSION SYSTEM

9/25/2014 - WEST ISLIP, NY
MY WIFE WAS PULLING INTO HER PARKING SPOT AT WORK WITH HER FOOT ON THE BRAKE WHEN THE CAR SUDDENLY LURCHED FORWARD. SHE CLEARLY REMEMBERS BRAKING AS NORMAL WHEN PARKING AND HAD WITNESSES STANDING WITHIN 15 FEET THAT NOTICED THE SOUND OF THE BRAKES AND THE BRAKE LIGHTS LIT. MY WIFE'S HEAD HIT AND CRACKED THE WINDSHIELD. IN ADDITION TO HEAD INJURIES, SHE HAS WHIPLASH AND OTHER INJURIES. THE FRONT BUMPER WAS BADLY DAMAGED ALONG WITH FLUIDS LEAKING FROM THE ENGINE. THE AIR BAGS NEVER DEPLOYED.

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EXTERIOR LIGHTING

8/18/2014 - WARNER ROBINS, GA
LEFT HEADLIGHT HOLDS HUMIDITY WITHOUT ANY CRACKS OR DAMAGE TO THE LIGHT ASSEMBLY. AS A RESULT, LEFT MAIN HEADLIGHT DOES NOT WORK. ELECTRICAL CONTROL UNIT (RADIO, AIR, DISPLAY UNIT) SHUTS OFF SPORADICALLY AND WILL NOT SHUT ON UNTIL CAR IS RESTARTED. LIGHT WITH "SWERVING CAR" WILL NOT SHUT OFF. BRAKE LIGHT SPORADICALLY COMES ON.

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ELECTRICAL SYSTEM

8/18/2014 - WARNER ROBINS, GA
LEFT HEADLIGHT HOLDS HUMIDITY WITHOUT ANY CRACKS OR DAMAGE TO THE LIGHT ASSEMBLY. AS A RESULT, LEFT MAIN HEADLIGHT DOES NOT WORK. ELECTRICAL CONTROL UNIT (RADIO, AIR, DISPLAY UNIT) SHUTS OFF SPORADICALLY AND WILL NOT SHUT ON UNTIL CAR IS RESTARTED. LIGHT WITH "SWERVING CAR" WILL NOT SHUT OFF. BRAKE LIGHT SPORADICALLY COMES ON.

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ELECTRONIC STABILITY CONTROL

8/18/2014 - WARNER ROBINS, GA
LEFT HEADLIGHT HOLDS HUMIDITY WITHOUT ANY CRACKS OR DAMAGE TO THE LIGHT ASSEMBLY. AS A RESULT, LEFT MAIN HEADLIGHT DOES NOT WORK. ELECTRICAL CONTROL UNIT (RADIO, AIR, DISPLAY UNIT) SHUTS OFF SPORADICALLY AND WILL NOT SHUT ON UNTIL CAR IS RESTARTED. LIGHT WITH "SWERVING CAR" WILL NOT SHUT OFF. BRAKE LIGHT SPORADICALLY COMES ON.

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VEHICLE SPEED CONTROL

1/6/2014 - DALLAS, TX
THE CONTACT OWNS A 2011 INFINITI G37. THE CONTACT STATED THAT THE VEHICLE ACCELERATED WITHOUT WARNING AND CRASHED INTO A GARAGE WALL. THE CONTACT WAS NOT INJURED DURING THE CRASH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 40,000.

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ELECTRICAL SYSTEM

10/7/2013 - PLEASANTVILLE, NY
CAR DIED AT 2 YEARS 35K. WOULDN'T START DESPITE APPARENT ACCESSORY POWER. ROLLED DOWN HILL DAMAGING DOOR. CAR WAS USED NORMALLY EVERY DAY AND WAS NEVER LEFT IN A MANNER THAT WOULD DRAW POWER WHILE PARKED. IT WAS ALSO NEVER LEFT UNDRIVEN FOR MORE THAN 12 HOURS. THE CAR WAS, HOWEVER, DRIVEN FOR MOSTLY SHORT TRIPS. DEALER DIAGNOSED IT AS A DEAD BATTERY. AN INTERNET SEARCH SHOWS THAT THIS IS AN EXTREMELY WIDESPREAD PROBLEM. THERE IS A TSB FOR THE COUPE BUT NOT THE SEDAN FOR A CONTINUOUS POWER LEAKAGE FROM THE VENT CONTROL VALVE. HTTP://WWW.INFINITIG37.COM/TSB/1ST34.PDF.

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SEAT BELTS: FRONT

11/28/2012 - LAKE WORTH, FL
THE CONTACT OWNS A 2011 INFINITI G37 CONVERTIBLE. THE CONTACT STATED WHILE DRIVING 20 MPH ATTEMPTING TO AVOID A SQUIRREL, THE DRIVER SLAMMED ON THE BRAKES AND THE SEAT BELT FAILED TO RETRACT. THE CONTACT ATTEMPTED TO DUPLICATE THE FAILURE BY SLAMMING ON THE BRAKES AFTER ACCELERATING AND THE SEAT BELT DID NOT CATCH AT ANY POINT. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND WAS INFORMED THAT THE SEAT BELTS WERE OPERATING AS DESIGNED AND THAT SHE SHOULD NOT BE WORRIED SINCE THE AIR BAG WAS WHAT WOULD SAVE HER IN THE EVENT OF A CRASH. THE CONTACT WAS NOT SATISFIED WITH THAT ANSWER. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 25,000. UPDATED 01/29/13 UPDATED 01/30/13

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VEHICLE SPEED CONTROL

5/15/2012 - SAN JOSE, CA
MY INFINITI G37 YR 2011 HAD AN EXPERIENCE WITH UNINTENDED ACCELERATION IN THE PARKING LOT, WHEN I WAS DRIVING ABOUT 5 MPH AND ABOUT TO STOP MY CAR.

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VEHICLE SPEED CONTROL

3/8/2012 - BRIGHTON , MA
THE CONTACT OWNS A 2011 INFINITY G37 X . THE CONTACT STATED THAT WHILE DRIVING 40 MPH AND WITHOUT WARNING, THE VEHICLE STARTED TO HESITATE WHEN THE CONTACT DEPRESSED THE ACCELERATOR. THE CONTACT HAD TO USE EXTREME PRESSURE TO GET THE ACCELERATOR PEDAL TO RESPOND. THE DEALER WAS CONTACTED AND STATED THAT THERE WAS A REMEDY IN THE WORKS FOR THE FAILURE BUT WAS NOT YET AVAILABLE. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 4,100.

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