Auto Recalls for Consumers

JEEP WRANGLER Problems with Steering

 
Auto Recalls For Consumers

2011 JEEP WRANGLER Problems & Complaints

Read complaint(s) filed for the 2011 JEEP WRANGLER. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2011 JEEP WRANGLER by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (383 Complaints)
Date reported Mar 24, 2017
Location FARMINGTON, MI
Manufacturer Chrysler (FCA US LLC)
Vehicle 2011 JEEP WRANGLER
Transmission Not Specified
Drivetrain Not Specified
Fuel type Not Specified
Occurences 0
Crash involved N
Injuries 0
Deaths 0
Source NHTSA Website
All Complaints
Complaint - Steering

FRONT END: I REPLACED TRACK BAR AND STEERING DAMPER AT 27,221 MILES ON THE VEHICLE. BAR BENT UNDER NORMAL DRIVING AND ROAD CONDITIONS WHICH IS UPON PAVED ROADS. THIS CAR DOESN'T GO OFF ROAD AND I REPLACED A PART THAT SHOULD LAST FOR WELL OVER THIS SHORT MILEAGE LIFE. IN THE SERVICE END OF THE BUSINESS (AT THE JEEP DEALER) THIS WAS CALLED "THE TIRE DEATH ROLL" FOR WHEN THIS HAPPENS ALL MANOR OF VEHICLE CONTROL IS MINIMAL. I EXPERIENCED THIS 3 TIMES UPON MY DRIVE OUT OF TOWN FOR A TRIP AS I WAS AT HIGHWAY SPEEDS AND THIS WOULD HAPPEN AS I MADE CONNECTIONS FROM ONE FREEWAY SYSTEM TO ANOTHER. I TOOK THE CAR IN TO FIND OUT WHAT WAS WRONG SO IT COULD BE FIXED AND THEN FINISHED MY TRIP. I HAVE REPORTED THIS TO THE FIAT CHRYSLER GROUP TO REIMBURSE ME FOR THE COSTS ASSOCIATED FOR FIXING AN INFERIOR PART. THERE RESPONSE WAS SINCE I DIDN'T PURCHASE AN "EXTENDED VEHICLE WARRANTY: IT'S NOT THEIR PROBLEM. I HAVE GONE OUT TO GOOGLE "TIRE DEATH ROLL" ON JEEPS AND IT SEEMS PRETTY COMMON, WHICH SEEMS PRETTY NEGLIGENT ON THEIR END. IF IT'S A "KNOW ISSUE", THEN WHEN CAR COME IN FOR SERVICE OR RECALLS THEY SHOULD LOOK AT THE "BAR AND DAMPER" SINCE IT SEEMS TO DIE PRETTY QUICKLY IN JEEPS AND NEED TO BE REPLACED COMMONLY. THIS REMINDS ME OF THE EXPLORER AND IT "ISSUES FOR MANY YEARS". I TOLD THE FIAT CASE WORKER" THAT THE CAR ONLY HAS 27,221 MILES ON IT. YES THE CAR IS 6 YEARS OLD BUT RARELY DRIVEN, AND FRONT END STEERING PARTS SHOULD LAST LONGER THAN WHAT I EXPERIENCED, EXTENDED WARRANTY OR NOT. NO ONE WANT TO EXPERIENCE LOSS OF VEHICLE CONTROL ON A HIGHWAY RAMP AT 50 OR 60 MILES AND HOUR ON A SMOOTH CURVE IN THE ROAD. THIS "TIRE DEATH ROLL" EXPERIENCE HAPPENS WHEN THE CAR IS BEING DRIVEN ON A HIGHWAY IN MY INSTANCE, NOT WHEN ONE TURNS AT INTERSECTION LIGHTS.

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