Auto Recalls for Consumers

KIA OPTIMA - 2011 KIA OPTIMA Problems & Complaints

 
Auto Recalls For Consumers
by Kia Motors America

There are 156 complaints filed for the 2011 KIA OPTIMA

Below is a list of complaints & problems filed against the 2011 KIA OPTIMA. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2011 KIA OPTIMA, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (6) Equipment Adaptive (1) Seat Belts (1) Steering (53) Unknown Or Other (4)
Electrical System (19) Exterior Lighting (14) Seats (2) Structure (8) Vehicle Speed Control (7)
Electronic Stability Control (4) Fuel System Gasoline (2) Service Brakes (9) Suspension (11) Visibility (5)
Engine (36) Power Train (14) Service Brakes Hydraulic (1) Tires (2) Wheels (4)

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ComplaintDescription

ENGINE

7/18/2016 - CONCORD, OH
MY 2011 KIA OPTIMA HAS GONE THROUGH 2 ENGINES WITHOUT ANY INDICATION OF A PROBLEM. BOTH TIME I WAS DRIVING AND THE CAR STOPPED. I CHANGE MY OIL EVERY 5000 MILES. NO LIGHTS CAME ON BEFORE THE ENGINE FAILED, THAT LEAD ME TO BELIEVE THERE WAS A PROBLEM. I WILL BE SUBMITTING A COMPLAINT TO THE KIA ORGANIZATION SHORTLY.

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ENGINE

7/11/2016 - TONAWANDA, NY
THE CONTACT OWNS A 2011 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 65 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

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STEERING

7/5/2016 - BINGHAMTON, NY
MARCH 2016 WHILE TRAVELING ON HIGHWAY AT 65 MPH AND PASSING A SLOW MOVING VEHICLE CAR LOST POWER, BECAME DIFFICULT TO STEER AND UNRESPONSIVE. WE WERE LUCKY THAT WE WERE RIGHT BY REST AREA AND COASTED SAFELY. INSPECTED THE VEHICLE WHILE AND NOTICED A SMELL REMINDING AN ELECTRICAL SHORT/FIRE. CAR WAS TOWED TO KIA DEALER AND DIAGNOSED TO BE ENGINE FAILURE. THE ENGINE WAS INSPECTED AND PER DEALER IT WAS PRISTINE, KIA DECIDED TO COVER UNDER WARRANTY @ APPROX 98K MILES. DEALER STATED THAT PER KIA IT WAS DUE POSSIBLY TO NON OEM OIL FILTER (NICE). WHEN WE GOT THE CAR BACK IT DID NOT WANT TO START OCCASIONALLY, WHERE IT HESITATED ESPECIALLY AS TEMPERATURES INCREASED. NOTICED DEALER, DEALER TOOK IT IN VERIFIED BATTERY AND STARTER WERE TO SPEC. IN JUNE ON A HOT DAY CAR ALMOST DID NOT START, SET AN APPOINTMENT WITH DEALER FOR LATER IN THE WEEK. NEXT DAY CAR DID NOT START, WAS TOWED TO DEALER AND DIAGNOSED TO WEEK STARTER. STARTER WAS REPLACED AND CAR STARTED ON FOR ONE DAY, THE SECOND DAY TEMPERATURES INCREASED AND CAR WAS DEAD WITH SIMILAR ELECTRICAL MELTDOWN, ALSO NOTICED FOG LIGHTS WERE NOT WORKING AFTER BULB REPLACEMENT. DEALER DIAGNOSED WITH KIA TO BAD ENGINE AGAIN DUE TO TOLERANCES CAUSING FRICTION AND MORE HEAT. SPOKE TO KIA AND STARTED A CASE BUT THEY JUST WANT TO REPLACE THE ENGINE AGAIN AND NOT DISCUSS POTENTIAL ISSUES WITH ELECTRICAL HARNESS COMPROMISE AND ONGOING ISSUE WITH ENGINE FAILING FOR NO REASON. THIS CAR IS SCARRY AND HOPE IT DOES NOT START ON FIRE WHEN THE THIRD ENGINE FAILS.

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ENGINE

7/5/2016 - BINGHAMTON, NY
MARCH 2016 WHILE TRAVELING ON HIGHWAY AT 65 MPH AND PASSING A SLOW MOVING VEHICLE CAR LOST POWER, BECAME DIFFICULT TO STEER AND UNRESPONSIVE. WE WERE LUCKY THAT WE WERE RIGHT BY REST AREA AND COASTED SAFELY. INSPECTED THE VEHICLE WHILE AND NOTICED A SMELL REMINDING AN ELECTRICAL SHORT/FIRE. CAR WAS TOWED TO KIA DEALER AND DIAGNOSED TO BE ENGINE FAILURE. THE ENGINE WAS INSPECTED AND PER DEALER IT WAS PRISTINE, KIA DECIDED TO COVER UNDER WARRANTY @ APPROX 98K MILES. DEALER STATED THAT PER KIA IT WAS DUE POSSIBLY TO NON OEM OIL FILTER (NICE). WHEN WE GOT THE CAR BACK IT DID NOT WANT TO START OCCASIONALLY, WHERE IT HESITATED ESPECIALLY AS TEMPERATURES INCREASED. NOTICED DEALER, DEALER TOOK IT IN VERIFIED BATTERY AND STARTER WERE TO SPEC. IN JUNE ON A HOT DAY CAR ALMOST DID NOT START, SET AN APPOINTMENT WITH DEALER FOR LATER IN THE WEEK. NEXT DAY CAR DID NOT START, WAS TOWED TO DEALER AND DIAGNOSED TO WEEK STARTER. STARTER WAS REPLACED AND CAR STARTED ON FOR ONE DAY, THE SECOND DAY TEMPERATURES INCREASED AND CAR WAS DEAD WITH SIMILAR ELECTRICAL MELTDOWN, ALSO NOTICED FOG LIGHTS WERE NOT WORKING AFTER BULB REPLACEMENT. DEALER DIAGNOSED WITH KIA TO BAD ENGINE AGAIN DUE TO TOLERANCES CAUSING FRICTION AND MORE HEAT. SPOKE TO KIA AND STARTED A CASE BUT THEY JUST WANT TO REPLACE THE ENGINE AGAIN AND NOT DISCUSS POTENTIAL ISSUES WITH ELECTRICAL HARNESS COMPROMISE AND ONGOING ISSUE WITH ENGINE FAILING FOR NO REASON. THIS CAR IS SCARRY AND HOPE IT DOES NOT START ON FIRE WHEN THE THIRD ENGINE FAILS.

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ELECTRICAL SYSTEM

7/5/2016 - BINGHAMTON, NY
MARCH 2016 WHILE TRAVELING ON HIGHWAY AT 65 MPH AND PASSING A SLOW MOVING VEHICLE CAR LOST POWER, BECAME DIFFICULT TO STEER AND UNRESPONSIVE. WE WERE LUCKY THAT WE WERE RIGHT BY REST AREA AND COASTED SAFELY. INSPECTED THE VEHICLE WHILE AND NOTICED A SMELL REMINDING AN ELECTRICAL SHORT/FIRE. CAR WAS TOWED TO KIA DEALER AND DIAGNOSED TO BE ENGINE FAILURE. THE ENGINE WAS INSPECTED AND PER DEALER IT WAS PRISTINE, KIA DECIDED TO COVER UNDER WARRANTY @ APPROX 98K MILES. DEALER STATED THAT PER KIA IT WAS DUE POSSIBLY TO NON OEM OIL FILTER (NICE). WHEN WE GOT THE CAR BACK IT DID NOT WANT TO START OCCASIONALLY, WHERE IT HESITATED ESPECIALLY AS TEMPERATURES INCREASED. NOTICED DEALER, DEALER TOOK IT IN VERIFIED BATTERY AND STARTER WERE TO SPEC. IN JUNE ON A HOT DAY CAR ALMOST DID NOT START, SET AN APPOINTMENT WITH DEALER FOR LATER IN THE WEEK. NEXT DAY CAR DID NOT START, WAS TOWED TO DEALER AND DIAGNOSED TO WEEK STARTER. STARTER WAS REPLACED AND CAR STARTED ON FOR ONE DAY, THE SECOND DAY TEMPERATURES INCREASED AND CAR WAS DEAD WITH SIMILAR ELECTRICAL MELTDOWN, ALSO NOTICED FOG LIGHTS WERE NOT WORKING AFTER BULB REPLACEMENT. DEALER DIAGNOSED WITH KIA TO BAD ENGINE AGAIN DUE TO TOLERANCES CAUSING FRICTION AND MORE HEAT. SPOKE TO KIA AND STARTED A CASE BUT THEY JUST WANT TO REPLACE THE ENGINE AGAIN AND NOT DISCUSS POTENTIAL ISSUES WITH ELECTRICAL HARNESS COMPROMISE AND ONGOING ISSUE WITH ENGINE FAILING FOR NO REASON. THIS CAR IS SCARRY AND HOPE IT DOES NOT START ON FIRE WHEN THE THIRD ENGINE FAILS.

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STEERING

6/27/2016 - MARYSVILLE, WA
CLICKING IN THE STEERING WHEEL WITH VIBRATION. THE ONLY TIME IT DOESN'T CLICK IS WHEN GOING COMPLETELY STRAIGHT. IT OCCURS THE WHOLE TIME I'M DRIVING.

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VEHICLE SPEED CONTROL

6/21/2016 - FAIRBURN, GA
THE CONTACT OWNS A 2011 KIA OPTIMA. WHILE REVERSING THE VEHICLE, IT INDEPENDENTLY ACCELERATED IN REVERSE AND CRASHED INTO A PARKED VEHICLE. THE VEHICLE THEN ACCELERATED FORWARD AND CRASHED INTO A HOUSE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED AND WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

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AIR BAGS

6/21/2016 - FAIRBURN, GA
THE CONTACT OWNS A 2011 KIA OPTIMA. WHILE REVERSING THE VEHICLE, IT INDEPENDENTLY ACCELERATED IN REVERSE AND CRASHED INTO A PARKED VEHICLE. THE VEHICLE THEN ACCELERATED FORWARD AND CRASHED INTO A HOUSE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED AND WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

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ENGINE

6/14/2016 - BUENA PARK, CA
VEHICLE SHOT DOWN WHILE DRIVING AND ACCELERATING PEDAL DIDN'T RESPOND. WE HAD RESTART VEHICLE SOME DAY 3 OR 4 TIMES AND AFTER THAT WAS WORKING FOR THE WEEK OR TWO WITH NO PROBLEM .WHEN THE SAME PROBLEM OCCURRED WE TOOK THE VEHICLE TO KIA AND TOLD THEM THAT ENGINE HAS A PROBLEM BECAUSE WHILE DRIVING SHOT DOWN. IT WAS STILL UNDER WARRANTY. KIA FAILED TO FIX THE PROBLEM AND SAID THAT IS NOTHING WRONG WITH THE ENGINE.KIA SAID THAT VEHICLE IS FINE WITH NO PROBLEM . AFTER WARRANTY EXPIRED ENGINE BLOW OUT AND KIA REPLACED THE ENGINE. THEY ASKED $ 5900FOR REPLACE THE ENGINE. WE REFUSED TO PAY SO MUCH MONEY BECAUSE WE FEEL THAT WAS THE SAME PROBLEM BEFORE THE WARRANTY . THEY OFFERED US THE ENGINE FOR FREE AND WE PAID $ 1875 FOR LABOR. WE MADE A CLAIM THROUGH KIA HEADQUARTER BEFORE THE WARRANTY EXPIRED. NOTHING HELPS.WE HAVE TO PAY BECAUSE KIA ENGINES ARE NOT GOOD AND IT HAS TO BE A RECALL THE LONG TIME AGO. WHEN ENGINE FINALLY BLOWS OUT IT WAS THE SAME SCENARIO AS ALWAYS BEFORE ...RESTART ENGINE , ENGINE SHOT DOWN WHILE DRIVING, RESTART AGAIN, DRIVING, RESTART UNTIL WE HEARD LOUD KNOCK NOISE

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ENGINE

6/14/2016 - MONROE, NC
THE CONTACT OWNS A 2011 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS DIAGNOSED THAT THE ENGINE SEIZED AND NEEDED TO BE REPLACED. IT WAS UNKNOWN IF THE VEHICLE WAS TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED DUE TO THE PARTS NOT BEING AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 92,479.

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