Auto Recalls for Consumers

KIA OPTIMA - 2011 KIA OPTIMA Problems & Complaints

 
Auto Recalls For Consumers
by Kia Motors America

There are 253 complaints filed for the 2011 KIA OPTIMA

Below is a list of complaints & problems filed against the 2011 KIA OPTIMA. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2011 KIA OPTIMA, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (8) Exterior Lighting (27) Seats (2) Structure (9) Vehicle Speed Control (10)
Electrical System (24) Fuel Propulsion System (3) Service Brakes (13) Suspension (11) Visibility (5)
Electronic Stability Control (4) Fuel System Gasoline (2) Service Brakes Hydraulic (1) Tires (2) Visibility Wiper (1)
Engine (98) Power Train (16) Steering (67) Unknown Or Other (10) Wheels (5)
Equipment Adaptive (1) Seat Belts (1)

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ComplaintDescription

EXTERIOR LIGHTING

8/11/2017 - KANSAS CITY, MO
MY LOW BEAM HEADLIGHTS ARE EXTREMELY DIM TO THE POINT WE HAVE QUESTIONED IF THEY WERE EVEN ON AT TIMES. HAVE REPLACE THE BULBS WITH THE SAME ISSUE. THERE IS SOME LIGHT TO THE LEFT AND TO THE RIGHT BUT NOTHING STRAIGHT AHEAD INDICATING THE REFLECTORS ARE NO LONGER INTACT.

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UNKNOWN OR OTHER

8/3/2017 - BAXLEY, GA
IT'S LOUD KNOCKING NOISES INSIDE THE ENGINE.

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ENGINE

8/2/2017 - SCHAUMBURG, IL
CAR CAUGHT FIRE FROM THE ENGINE BAY WHILE DRIVING ON HIGHWAY AND HAS BEEN ENTIRELY BURNED OUT IN 5 MINUTES.

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FUEL/PROPULSION SYSTEM

8/2/2017 - SCHAUMBURG, IL
CAR CAUGHT FIRE FROM THE ENGINE BAY WHILE DRIVING ON HIGHWAY AND HAS BEEN ENTIRELY BURNED OUT IN 5 MINUTES.

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UNKNOWN OR OTHER

8/2/2017 - SCHAUMBURG, IL
CAR CAUGHT FIRE FROM THE ENGINE BAY WHILE DRIVING ON HIGHWAY AND HAS BEEN ENTIRELY BURNED OUT IN 5 MINUTES.

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EXTERIOR LIGHTING

8/1/2017 - METAMORA, IL
BOUGHT 2011 KIA OPTIMA NEW. WIFE DRIVEN TO WORK DURING DAYLIGHT HOURS. RECENTLY DROVE IT AT NIGHT AND NOTICED DIM LOW BEAMS AS WELL. TOOK CAR TO DEALER FOR CRANKSHAFT RECALL AND HAD THEM LOOK AT HEADLIGHT LOW BEAMS. SURPRISE, WE NEED 2 NEW HEADLIGHT ASSEMBLIES PLUS INSTALLATION.. ABOUT $1000+. REFLECTIVE MATERIAL MELTED/DETERIORATED. DEALER CLAIMS IGNORANCE AND TRIES TO SAY WE HIT A BUMP CAUSING ISSUE . DENY, DENY, DENY. I WON'T WAIT FOR ANY RECALL OR RESTITUTION, I'M GONNA TRADE THE PROBLEM DOWN THE ROAD. BUYER BEWARE !!! BTW , WE HAVE REPLACED INTERIOR LIGHTING SWITCH AT $300+ AND ALSO A/C COMPRESSOR AT $1700. THE CAR HAS 68,000 MI ON IT AND HAS COST US $2000 OUT OF POCKET IN WHAT I CONSIDER PREMATURE FAILURES. NOT TO MENTION THE HEADLIGHT COST. NOT HAPPY WITH KIA ,,!!!!

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SERVICE BRAKES

7/31/2017 - TYBEE ISLAND, GA
THE CONTACT OWNS A 2011 KIA OPTIMA. WHILE DRIVING AT UNKNOWN SPEEDS, THE BRAKE WARNING INDICATOR WAS CONTINUOUSLY ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 84,000.

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ENGINE

7/26/2017 - VILLA RICA, GA
THE CONTACT OWNS A 2011 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED INTO A NEIGHBORHOOD PARKING LOT AND HAD THE VEHICLE TOWED HOME. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 175,000.

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SERVICE BRAKES

7/24/2017 - POMPANO BEACH, FL
THE CONTACT OWNS A 2011 KIA OPTIMA. WHILE DRIVING VARIOUS HIGH SPEEDS, THE BRAKES MALFUNCTIONED. THE CONTACT STATED THAT THE VEHICLE WOULD NOT STOP COMPLETELY WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE FRONT END OF THE VEHICLE SHOOK UPON ATTEMPTING TO STOP. THE CONTACT WAS ABLE TO EVENTUALLY STOP THE VEHICLE. THE DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.

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ENGINE

7/19/2017 - COLUMBIA, SC
THE CONTACT OWNS A 2011 KIA OPTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). WHILE DRIVING, THE CONTACT HEARD A KNOCKING NOISE UNDER THE HOOD. THE VEHICLE WAS TAKEN TO GALEANA CHRYSLER JEEP KIA (180 GREYSTONE BLVD, COLUMBIA, SC 29210, (803) 779-7300) WHERE IT WAS DIAGNOSED THAT THE ROD BEARING NEEDED TO BE REPLACED, BUT THE PARTS WERE NOT UNAVAILABLE FOR THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED BY THE SERVICE MANAGER TO CALL BACK DURING BUSINESS HOURS. THE FAILURE MILEAGE WAS 66,606.

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