Auto Recalls for Consumers

KIA OPTIMA - 2011 KIA OPTIMA Problems & Complaints

 
Auto Recalls For Consumers
by Kia Motors Corporation

There are 62 complaints filed for the 2011 KIA OPTIMA

Below is a list of complaints & problems filed against the 2011 KIA OPTIMA. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2011 KIA OPTIMA, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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See complaints below ↓
View other component problems for this vehicle or view all problems
Air Bags (4) Exterior Lighting (6) Seats (2) Structure (4) Vehicle Speed Control (1)
Electrical System (11) Fuel System Gasoline (1) Service Brakes (3) Suspension (9) Visibility (3)
Electronic Stability Control (3) Power Train (9) Service Brakes Hydraulic (1) Unknown Or Other (3) Wheels (1)
Engine (1) Seat Belts (1) Steering (20)

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ComplaintDescription

ENGINE

5/15/2013 - FT MYERS , FL
SUDDEN ACCELERATION! HAPPENED APPROXIMATELY 6 MONTHS AGO AND AGAIN ON MAY 10TH. GOING SLOWLY TOWARDS A STOP SIGN WHILE BRAKING TO STOP, THE CAR SUDDENLY ACCELERATES AND LUNGES FORWARD. STEPPED ON THE BRAKE BUT CAR KEEPS GOING. PUT SHIFT LEVER IN NEUTRAL WITH ENGINE RACING AND AFTER ABOUT 2 SECONDS THE ENGINE SLOWLY DROPS TO IDLE. NO ACCIDENTS CAUSED BECAUSE NO ONE WAS IN FRONT OF ME. VERY DANGEROUS SITUATION! TOOK CAR TO THE DEALER ON MAY 15TH AND THEY COULD FIND NO CODES PRESENT AND SAID THE VEHICLE WAS OPERATING AS DESIGNED.

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EXTERIOR LIGHTING

5/13/2013 - SEVERN, MD
POLICE OFFICER POINTED OUT MY CAR'S TAIL LIGHTS WERE OUT WED NIGHT (WHILE HEADLIGHTS WERE ON). THURS, CHECKED ALL FUSES, ALL OK. DID WEB SEARCH TO FIND FUSE FOR TAIL LIGHTS. FOUND INSTEAD DESCRIPTION OF KLUDGE FIX OF REMOVING MEMORY FUSE FOR SEVERAL MINUTES. REMOVED MEMORY FUSE FOR SEVERAL MINUTES, PUT IT BACK IN, TAIL LIGHTS THEN CAME ON WHEN HEADLIGHTS WERE ON.

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UNKNOWN OR OTHER

5/6/2013 - RIVERDALE, GA
ON APRIL 25TH, 2013, I DROVE FROM THE ATLANTA AREA TO SHANNON, GA. NEAR ADAIRSVILLE, GA. I STOPPED A THE GATE PUT THE CAR IN PARK, SET THE BRAKE. BEFORE I COULD GET OUT THE CAR SURGED FORWARD SMASHING THE GATE. I HIT THE BRAKE, BACKED IT UP, PUT IT IN PARK, SET THE BRAKE AND AGAIN BEFORE I COULD GET OUT IT SURGED FORWARD. THIS TIME WHEN I BACKED UP PUT IT IN PARK I TURNED OFF THE MOTOR. JUMPING FORWARD IN MY STORY, I CALLED KIA AND FOUND OUT THE CAR WAS ON RECALL. I LOOKED IT UP ON THE INTERNET ONLY TO SEE THE NOTICES WOULD NOT BE SENT OUT UNTIL MAY 2013. KIA. IS REPLACING THE PART BUT WILL NOT FIX THE FRONT END DAMAGE. THEY TOLD ME TO CALL MY INSURANCE COMPANY. KIA RAN SOME TEST AND SAID IT SHOWED NOTHING WRONG WITH MY CAR. I WOULD HAVE BEEN RUN DOWN AND KILLED OR IN THE HOSPITAL. ALL I ASK IS FOR THEM TO FIX THE FRONT END OF MY CAR AND REPLACE THE GATE. THEY STILL HAVE MY CAR SO THE MILEAGE IS AND ESTIMATE. I DID USE CRUSE CONTROL. CASE #K2477762

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ELECTRONIC STABILITY CONTROL

5/6/2013 - RIVERDALE, GA
ON APRIL 25TH, 2013, I DROVE FROM THE ATLANTA AREA TO SHANNON, GA. NEAR ADAIRSVILLE, GA. I STOPPED A THE GATE PUT THE CAR IN PARK, SET THE BRAKE. BEFORE I COULD GET OUT THE CAR SURGED FORWARD SMASHING THE GATE. I HIT THE BRAKE, BACKED IT UP, PUT IT IN PARK, SET THE BRAKE AND AGAIN BEFORE I COULD GET OUT IT SURGED FORWARD. THIS TIME WHEN I BACKED UP PUT IT IN PARK I TURNED OFF THE MOTOR. JUMPING FORWARD IN MY STORY, I CALLED KIA AND FOUND OUT THE CAR WAS ON RECALL. I LOOKED IT UP ON THE INTERNET ONLY TO SEE THE NOTICES WOULD NOT BE SENT OUT UNTIL MAY 2013. KIA. IS REPLACING THE PART BUT WILL NOT FIX THE FRONT END DAMAGE. THEY TOLD ME TO CALL MY INSURANCE COMPANY. KIA RAN SOME TEST AND SAID IT SHOWED NOTHING WRONG WITH MY CAR. I WOULD HAVE BEEN RUN DOWN AND KILLED OR IN THE HOSPITAL. ALL I ASK IS FOR THEM TO FIX THE FRONT END OF MY CAR AND REPLACE THE GATE. THEY STILL HAVE MY CAR SO THE MILEAGE IS AND ESTIMATE. I DID USE CRUSE CONTROL. CASE #K2477762

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SERVICE BRAKES

5/6/2013 - RIVERDALE, GA
ON APRIL 25TH, 2013, I DROVE FROM THE ATLANTA AREA TO SHANNON, GA. NEAR ADAIRSVILLE, GA. I STOPPED A THE GATE PUT THE CAR IN PARK, SET THE BRAKE. BEFORE I COULD GET OUT THE CAR SURGED FORWARD SMASHING THE GATE. I HIT THE BRAKE, BACKED IT UP, PUT IT IN PARK, SET THE BRAKE AND AGAIN BEFORE I COULD GET OUT IT SURGED FORWARD. THIS TIME WHEN I BACKED UP PUT IT IN PARK I TURNED OFF THE MOTOR. JUMPING FORWARD IN MY STORY, I CALLED KIA AND FOUND OUT THE CAR WAS ON RECALL. I LOOKED IT UP ON THE INTERNET ONLY TO SEE THE NOTICES WOULD NOT BE SENT OUT UNTIL MAY 2013. KIA. IS REPLACING THE PART BUT WILL NOT FIX THE FRONT END DAMAGE. THEY TOLD ME TO CALL MY INSURANCE COMPANY. KIA RAN SOME TEST AND SAID IT SHOWED NOTHING WRONG WITH MY CAR. I WOULD HAVE BEEN RUN DOWN AND KILLED OR IN THE HOSPITAL. ALL I ASK IS FOR THEM TO FIX THE FRONT END OF MY CAR AND REPLACE THE GATE. THEY STILL HAVE MY CAR SO THE MILEAGE IS AND ESTIMATE. I DID USE CRUSE CONTROL. CASE #K2477762

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AIR BAGS

4/7/2013 - RUSKIN, FL
THE AIRBAG WARNING LIGHT CAME ON BACK IN NOVEMBER . ACCORDING TO THE KIA OWNERS MANUAL THIS MEANS THE AIRBAGS WILL NOT WORK. I CONTACTED 2 KIA DEALERS IN THE TAMPA FL AREA (BACK IN NOVEMBER) AND HAVE NOT HEARD BACK FROM THEM. I GUESS THEY MUST BE TOO BUSY OR DON'T LIKE DOING WARRANTY WORK. NOW THE BRAKE LIGHTS DO NOT WORK, THIS CAR IS A POS.

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EXTERIOR LIGHTING

3/22/2013 - TULSA, OK
THIS KIA HAS A PUSH BUTTON START OPTION. THE VEHICLE WOULD NOT START AND THE BRAKE LIGHTS WERE NOT TURNING ON WHEN THE BRAKE PEDAL WAS DEPRESSED. THE COMPUTER LOOKS FOR A SIGNAL FROM THE BRAKE LIGHT SWITCH BEFORE IT STARTS THE ENGINE. I DISCONNECTED AND RECONNECTED THE BRAKE LIGHT SWITCH AND THE PROBLEM WAS TEMPORARILY CORRECTED. TWO DAYS LATER, THE VEHICLE WOULD NOT START AGAIN AND THE BRAKE LIGHTS WERE NOT TURNING ON. WE USED THE PROCEDURE TO BYPASS THE BRAKE SIGNAL (HOLD START BUTTON FOR 12+ SECONDS) TO START THE ENGINE. VEHICLE WAS NOW DRIVING DOWN THE ROAD WITH NO BRAKE LIGHTS. THERE WAS ALSO A WARNING LIGHT ILLUMINATED ON THE INSTRUMENT CLUSTER INDICATING AN ISSUE WITH THE ESC SYSTEM. DEALERSHIP STATED THEY HAVE SEEN A FEW CARS WITH THIS ISSUE.

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ELECTRICAL SYSTEM

3/22/2013 - TULSA, OK
THIS KIA HAS A PUSH BUTTON START OPTION. THE VEHICLE WOULD NOT START AND THE BRAKE LIGHTS WERE NOT TURNING ON WHEN THE BRAKE PEDAL WAS DEPRESSED. THE COMPUTER LOOKS FOR A SIGNAL FROM THE BRAKE LIGHT SWITCH BEFORE IT STARTS THE ENGINE. I DISCONNECTED AND RECONNECTED THE BRAKE LIGHT SWITCH AND THE PROBLEM WAS TEMPORARILY CORRECTED. TWO DAYS LATER, THE VEHICLE WOULD NOT START AGAIN AND THE BRAKE LIGHTS WERE NOT TURNING ON. WE USED THE PROCEDURE TO BYPASS THE BRAKE SIGNAL (HOLD START BUTTON FOR 12+ SECONDS) TO START THE ENGINE. VEHICLE WAS NOW DRIVING DOWN THE ROAD WITH NO BRAKE LIGHTS. THERE WAS ALSO A WARNING LIGHT ILLUMINATED ON THE INSTRUMENT CLUSTER INDICATING AN ISSUE WITH THE ESC SYSTEM. DEALERSHIP STATED THEY HAVE SEEN A FEW CARS WITH THIS ISSUE.

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SERVICE BRAKES

3/22/2013 - TULSA, OK
THIS KIA HAS A PUSH BUTTON START OPTION. THE VEHICLE WOULD NOT START AND THE BRAKE LIGHTS WERE NOT TURNING ON WHEN THE BRAKE PEDAL WAS DEPRESSED. THE COMPUTER LOOKS FOR A SIGNAL FROM THE BRAKE LIGHT SWITCH BEFORE IT STARTS THE ENGINE. I DISCONNECTED AND RECONNECTED THE BRAKE LIGHT SWITCH AND THE PROBLEM WAS TEMPORARILY CORRECTED. TWO DAYS LATER, THE VEHICLE WOULD NOT START AGAIN AND THE BRAKE LIGHTS WERE NOT TURNING ON. WE USED THE PROCEDURE TO BYPASS THE BRAKE SIGNAL (HOLD START BUTTON FOR 12+ SECONDS) TO START THE ENGINE. VEHICLE WAS NOW DRIVING DOWN THE ROAD WITH NO BRAKE LIGHTS. THERE WAS ALSO A WARNING LIGHT ILLUMINATED ON THE INSTRUMENT CLUSTER INDICATING AN ISSUE WITH THE ESC SYSTEM. DEALERSHIP STATED THEY HAVE SEEN A FEW CARS WITH THIS ISSUE.

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POWER TRAIN

3/18/2013 - PAGELAND, SC
I HAVE A 2011 KIA OPTIMA LX, ONE NIGHT WHILE DRIVING HOME FROM WORK ALOUD BOOM SOUND WITH A JERK OF THE CAR AND ALL POWER WAS GONE AT ONCE. THERE WAS NOTHING,LIGHTS OUT, IN AND OUT AND NO ACCELERATION, THEN AFTER ABOUT 10 SECONDS ALL POWER RETURNED, BEFORE AND AFTER THIS THERE WAS NO WARNING OF ANY KIND, IT HAS HAPPENED A TOTAL OF THREE TIMES SO FAR.2ND TIME AT AN INTERSECTION AND THE 3RD TIME IN HEAVY TRAFFIC, THE ONLY WAY I GOT OUT OF TRAFFIC THE CAR COASTED, ALL THE WHILE STEERING WAS VERY HARD , HAD TO BE TOWED TO THE DEALERSHIP BECAUSE POWER DID NOT RETURN. WHILE THEY WERE ABOUT TO CHECK, ONCE AGAIN THE POWER RETURNED ALL ON ITS OWN IN FRONT OF THEM, THEY RUN DIAGNOSTICS, STILL NOT SHOWING ANYTHING, SO THEY KEEP GIVING ME NO ANSWERS, AND PUTTING ME BACK INTO FEAR. 4 OTHER REPAIRS WAS MADE BEFORE THESE LAST 3 RECURRING INCIDENTS ;VEHICLE WOULD NOT SHUT OFF WITH REMOVAL OF THE KEY; HORNS QUIT WORKING; BRAKE LIGHT SWITCH, BECAUSE COULD NOT GET CAR INTO GEAR; FUSE TO THE PHONE CHARGER. BACK TO THE SHUT DOWNS THE SERVICE TECHS.SAID THEY DON'T KNOW WHAT TO FIX! AND THE KIA CORP. STAND BEHIND THE SAME ANSWER. THEY KNOW HOW TO MAKE THESE CARS WHAT'S WRONG WITH FIXING THESE PROBLEMS ESPECIALLY ELECTRICAL ISSUES LIKE THIS! I SUGGEST TO ANYONE WHO'S READING THIS DON'T BUY A KIA OF ANYKIND!

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