Auto Recalls for Consumers

KIA SPORTAGE - 2011 KIA SPORTAGE Problems & Complaints

 
Auto Recalls For Consumers
by Kia Motors America

There are 42 complaints filed for the 2011 KIA SPORTAGE

Below is a list of complaints & problems filed against the 2011 KIA SPORTAGE. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2011 KIA SPORTAGE, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Communications (1) Engine And Engine Cooling (2) Power Train (11) Steering (7) Tires (1)
Electrical System (10) Exterior Lighting (4) Seats (1) Structure (4) Vehicle Speed Control (1)
Electronic Stability Control (2) Fuel Propulsion System (2) Service Brakes (5) Suspension (2) Visibility (1)
Engine (9) Fuel System Gasoline (2) Service Brakes Hydraulic (1)

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ComplaintDescription

STRUCTURE: BODY

3/3/2015 - ILION, NY
A WHITE CRYSTAL APPEARING POWDER IS COMING THROUGH THE CARPET. THE SUBSTANCE STARTED AROUND THE CENTER COUNSEL COMING THROUGH THE CARPET AND HAS NOW PROPAGATED TO THE REAR FEET WELLS OF THE VEHICLE. THE DEALER HAS REPLACED TWO BODY PLUGS AND THE ISSUE STILL EXIST. THE DEALER HAS SAID THERE IS NOTHING THEY CAN DO. I HAVE ASKED TO HAVE THE CARPET PULLED UP AND LOOK UNDER THE CARPET BUT THE DEALER HAS NOT DONE SO. THERE IS A LINK ON THE WEB THAT SHOWS A KIA SOUL THAT HAS THE SAME ISSUE. HOW CAN I GET THE DEALER TO REMOVE THE TWO FRONT SEATS TO SEE IF THERE IS A RUST OR BODY CORROSION ISSUE. I ALSO ASKED IF THERE WAS A PLUGGED DRAIN AND WAS TOLD THE POWDER WOULD NOT BE CAUSED BY A PLUG DRAIN LINE. WOULD LIKE SOME RESOLUTION BEFORE THE WARRANTY EXPIRES DECEMBER 2015. FIRST NOTICED FALL OF 2012.

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STRUCTURE: BODY

3/3/2015 - ILION, NY
A WHITE CRYSTAL APPEARING POWDER IS COMING THROUGH THE CARPET. THE SUBSTANCE STARTED AROUND THE CENTER COUNSEL COMING THROUGH THE CARPET AND HAS NOW PROPAGATED TO THE REAR FEET WELLS OF THE VEHICLE. THE DEALER HAS REPLACED TWO BODY PLUGS AND THE ISSUE STILL EXIST. THE DEALER HAS SAID THERE IS NOTHING THEY CAN DO. I HAVE ASKED TO HAVE THE CARPET PULLED UP AND LOOK UNDER THE CARPET BUT THE DEALER HAS NOT DONE SO. THERE IS A LINK ON THE WEB THAT SHOWS A KIA SOUL THAT HAS THE SAME ISSUE. HOW CAN I GET THE DEALER TO REMOVE THE TWO FRONT SEATS TO SEE IF THERE IS A RUST OR BODY CORROSION ISSUE. I ALSO ASKED IF THERE WAS A PLUGGED DRAIN AND WAS TOLD THE POWDER WOULD NOT BE CAUSED BY A PLUG DRAIN LINE. WOULD LIKE SOME RESOLUTION BEFORE THE WARRANTY EXPIRES DECEMBER 2015. FIRST NOTICED FALL OF 2012.

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STRUCTURE: BODY

3/3/2015 - ILION, NY
A WHITE CRYSTAL APPEARING POWDER IS COMING THROUGH THE CARPET. THE SUBSTANCE STARTED AROUND THE CENTER COUNSEL COMING THROUGH THE CARPET AND HAS NOW PROPAGATED TO THE REAR FEET WELLS OF THE VEHICLE. THE DEALER HAS REPLACED TWO BODY PLUGS AND THE ISSUE STILL EXIST. THE DEALER HAS SAID THERE IS NOTHING THEY CAN DO. I HAVE ASKED TO HAVE THE CARPET PULLED UP AND LOOK UNDER THE CARPET BUT THE DEALER HAS NOT DONE SO. THERE IS A LINK ON THE WEB THAT SHOWS A KIA SOUL THAT HAS THE SAME ISSUE. HOW CAN I GET THE DEALER TO REMOVE THE TWO FRONT SEATS TO SEE IF THERE IS A RUST OR BODY CORROSION ISSUE. I ALSO ASKED IF THERE WAS A PLUGGED DRAIN AND WAS TOLD THE POWDER WOULD NOT BE CAUSED BY A PLUG DRAIN LINE. WOULD LIKE SOME RESOLUTION BEFORE THE WARRANTY EXPIRES DECEMBER 2015. FIRST NOTICED FALL OF 2012.

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ENGINE

1/12/2015 - ROCKHILL, SC
THE CONTACT OWNS A 2011 KIA SPORTAGE. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, THE ENGINE COMPLETELY SHUT OFF AND THE BRAKE LIGHTS ILLUMINATED. THE ENGINE RESTARTED AFTER PUSHING THE BUTTON WITHOUT ENGAGING THE BRAKES. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

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FUEL/PROPULSION SYSTEM

1/7/2015 - RINGLW, WI
STEP ON GAS, RPM GOES UP BUT NO ACCELERATION, AT TIMES CAN NOT GET OVER 35MPH. ON EVEN TERRAIN WITH CRUISE ENGAGED SPEED WILL DROP AND THEN REV BACK UP. THIS ONLY HAPPENS OCCASIONALLY. HAVE BEEN BACK TO THE DEALER X3 BUT WITH NO ENGINE CODES FIRED THEY CAN'T LOCATE THE PROBLEM. SAFETY CONCERNS OF NOT BEING ABLE TO MAINTAIN SPEEDS ON INTERSTATES AND COUNTY ROADS. SEVERAL CONSUMER FORUMS STATE COMMON CONCERNS RELATING TO POSSIBLE TURBO, TRANSMISSION AND/OR GAS LINE ISSUES. KIA NOT RESPONSIVE TO CONSUMER CONCERNS.

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POWER TRAIN

1/7/2015 - RINGLW, WI
STEP ON GAS, RPM GOES UP BUT NO ACCELERATION, AT TIMES CAN NOT GET OVER 35MPH. ON EVEN TERRAIN WITH CRUISE ENGAGED SPEED WILL DROP AND THEN REV BACK UP. THIS ONLY HAPPENS OCCASIONALLY. HAVE BEEN BACK TO THE DEALER X3 BUT WITH NO ENGINE CODES FIRED THEY CAN'T LOCATE THE PROBLEM. SAFETY CONCERNS OF NOT BEING ABLE TO MAINTAIN SPEEDS ON INTERSTATES AND COUNTY ROADS. SEVERAL CONSUMER FORUMS STATE COMMON CONCERNS RELATING TO POSSIBLE TURBO, TRANSMISSION AND/OR GAS LINE ISSUES. KIA NOT RESPONSIVE TO CONSUMER CONCERNS.

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SERVICE BRAKES

11/23/2014 - FORT BRAGG, NC
WE OWN THE CAR, 2011 KIA SPORTAGE SX T-GDI, FOR LESS THAN 3 MONTHS AND I HAD TO TAKE IT TO THE DEALERSHIP PRETTY MUCH EVERY OTHER WEEK WITH SOME ISSUES. LAST PROBLEM WE HAD WAS AN ACCELERATOR/SPEED CONTROL WHEN THE CAR WASN'T SHIFTING OR ACCELERATING OVER 25-30 MPH EVEN THE RPM WERE UP TO 6-7X1000, AND I WAS ABLE TO FLOOR THE PEDAL AND KEEP IT THERE, WAS NO SPEED RESPONSE. THE ONLY FIX WAS PULL OVER AND SHUT OFF THE ENGINE, BUT EVEN AFTER THAT IT COULD TAKE SEVERAL TIMES TO DO THE SAME PROCEDURE.I FINALLY GOT AN APPOINTMENT TO THE DEALERSHIP ON TUESDAY MORNING 11NOV14, PICK IT UP THURSDAY AFTERNOON 13NOV14, THEY SAID I HAD A BAD BATTERY THAT MIGHT CAUSE THE PROBLEM. SO I END UP PAYING FOR A NEW BATTERY AND REPLACING IT, AND AT THE SAME TIME THE DEALERS REPLACED A BRAKE LAMP SWITCH, AND I WAS TOLD EVERYTHING WORKS GREAT. NEXT MORNING ON FRIDAY, SAME ISSUE WITH THE SPEED CONTROL, VEHICLE IS DRIVING UNUSUAL AND ON TOP OF THAT THE CHECK ENGINE LIGHT CAME ON. CALLED THE DEALERS IMMEDIATELY THEY SAID IF THE LIGHT IS NOT FLASHING ITS SAFE TO DRIVE AND THERE ARE NO APPOINTMENTS AVAILABLE UNTIL MONDAY 17NOV14. SUNDAY DRIVING AROUND THE CAR HAD THE SAME PROBLEMS ALL DAY LONG AND THAT EVENING COMING HOME AFTER FILLED UP THE TANK, AT ABOUT 25MPH SPEED CONTROL WAS GIVING ME A HARD TIME AND SHIFTING AT A VERY DELAYED TIMES OR NOT SHIFTING AT ALL, APPROACHING AN INTERSECTION TRIED TO STOP AND THE BRAKE SEIZED FIRST COUPLE TIMES, ACCELERATING INSTEAD OF STOPPING, AND WHEN ALREADY ENTERING THE INTERSECTION BEING SLIPPERY I WAS ABLE TO DO A SLIGHTLY LEFT SLIDING ON THE WET ROAD AFTER BRAKES FINALLY ENGAGED BUT WAS TO LATE TO AVOID THE COLLISION WITH ANOTHER CAR WHICH HAD THE RIGHT OF WAY. SAME PROBLEM, CHECK ENGINE LIGHT ON, CAR NOT WORKING PROPERLY, THE DEALER'S SERVICE SAID ITS GOOD TO GO! SAFE AND DRIVE-ABLE.

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POWER TRAIN

11/23/2014 - FORT BRAGG, NC
WE OWN THE CAR, 2011 KIA SPORTAGE SX T-GDI, FOR LESS THAN 3 MONTHS AND I HAD TO TAKE IT TO THE DEALERSHIP PRETTY MUCH EVERY OTHER WEEK WITH SOME ISSUES. LAST PROBLEM WE HAD WAS AN ACCELERATOR/SPEED CONTROL WHEN THE CAR WASN'T SHIFTING OR ACCELERATING OVER 25-30 MPH EVEN THE RPM WERE UP TO 6-7X1000, AND I WAS ABLE TO FLOOR THE PEDAL AND KEEP IT THERE, WAS NO SPEED RESPONSE. THE ONLY FIX WAS PULL OVER AND SHUT OFF THE ENGINE, BUT EVEN AFTER THAT IT COULD TAKE SEVERAL TIMES TO DO THE SAME PROCEDURE.I FINALLY GOT AN APPOINTMENT TO THE DEALERSHIP ON TUESDAY MORNING 11NOV14, PICK IT UP THURSDAY AFTERNOON 13NOV14, THEY SAID I HAD A BAD BATTERY THAT MIGHT CAUSE THE PROBLEM. SO I END UP PAYING FOR A NEW BATTERY AND REPLACING IT, AND AT THE SAME TIME THE DEALERS REPLACED A BRAKE LAMP SWITCH, AND I WAS TOLD EVERYTHING WORKS GREAT. NEXT MORNING ON FRIDAY, SAME ISSUE WITH THE SPEED CONTROL, VEHICLE IS DRIVING UNUSUAL AND ON TOP OF THAT THE CHECK ENGINE LIGHT CAME ON. CALLED THE DEALERS IMMEDIATELY THEY SAID IF THE LIGHT IS NOT FLASHING ITS SAFE TO DRIVE AND THERE ARE NO APPOINTMENTS AVAILABLE UNTIL MONDAY 17NOV14. SUNDAY DRIVING AROUND THE CAR HAD THE SAME PROBLEMS ALL DAY LONG AND THAT EVENING COMING HOME AFTER FILLED UP THE TANK, AT ABOUT 25MPH SPEED CONTROL WAS GIVING ME A HARD TIME AND SHIFTING AT A VERY DELAYED TIMES OR NOT SHIFTING AT ALL, APPROACHING AN INTERSECTION TRIED TO STOP AND THE BRAKE SEIZED FIRST COUPLE TIMES, ACCELERATING INSTEAD OF STOPPING, AND WHEN ALREADY ENTERING THE INTERSECTION BEING SLIPPERY I WAS ABLE TO DO A SLIGHTLY LEFT SLIDING ON THE WET ROAD AFTER BRAKES FINALLY ENGAGED BUT WAS TO LATE TO AVOID THE COLLISION WITH ANOTHER CAR WHICH HAD THE RIGHT OF WAY. SAME PROBLEM, CHECK ENGINE LIGHT ON, CAR NOT WORKING PROPERLY, THE DEALER'S SERVICE SAID ITS GOOD TO GO! SAFE AND DRIVE-ABLE.

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ENGINE

11/23/2014 - FORT BRAGG, NC
WE OWN THE CAR, 2011 KIA SPORTAGE SX T-GDI, FOR LESS THAN 3 MONTHS AND I HAD TO TAKE IT TO THE DEALERSHIP PRETTY MUCH EVERY OTHER WEEK WITH SOME ISSUES. LAST PROBLEM WE HAD WAS AN ACCELERATOR/SPEED CONTROL WHEN THE CAR WASN'T SHIFTING OR ACCELERATING OVER 25-30 MPH EVEN THE RPM WERE UP TO 6-7X1000, AND I WAS ABLE TO FLOOR THE PEDAL AND KEEP IT THERE, WAS NO SPEED RESPONSE. THE ONLY FIX WAS PULL OVER AND SHUT OFF THE ENGINE, BUT EVEN AFTER THAT IT COULD TAKE SEVERAL TIMES TO DO THE SAME PROCEDURE.I FINALLY GOT AN APPOINTMENT TO THE DEALERSHIP ON TUESDAY MORNING 11NOV14, PICK IT UP THURSDAY AFTERNOON 13NOV14, THEY SAID I HAD A BAD BATTERY THAT MIGHT CAUSE THE PROBLEM. SO I END UP PAYING FOR A NEW BATTERY AND REPLACING IT, AND AT THE SAME TIME THE DEALERS REPLACED A BRAKE LAMP SWITCH, AND I WAS TOLD EVERYTHING WORKS GREAT. NEXT MORNING ON FRIDAY, SAME ISSUE WITH THE SPEED CONTROL, VEHICLE IS DRIVING UNUSUAL AND ON TOP OF THAT THE CHECK ENGINE LIGHT CAME ON. CALLED THE DEALERS IMMEDIATELY THEY SAID IF THE LIGHT IS NOT FLASHING ITS SAFE TO DRIVE AND THERE ARE NO APPOINTMENTS AVAILABLE UNTIL MONDAY 17NOV14. SUNDAY DRIVING AROUND THE CAR HAD THE SAME PROBLEMS ALL DAY LONG AND THAT EVENING COMING HOME AFTER FILLED UP THE TANK, AT ABOUT 25MPH SPEED CONTROL WAS GIVING ME A HARD TIME AND SHIFTING AT A VERY DELAYED TIMES OR NOT SHIFTING AT ALL, APPROACHING AN INTERSECTION TRIED TO STOP AND THE BRAKE SEIZED FIRST COUPLE TIMES, ACCELERATING INSTEAD OF STOPPING, AND WHEN ALREADY ENTERING THE INTERSECTION BEING SLIPPERY I WAS ABLE TO DO A SLIGHTLY LEFT SLIDING ON THE WET ROAD AFTER BRAKES FINALLY ENGAGED BUT WAS TO LATE TO AVOID THE COLLISION WITH ANOTHER CAR WHICH HAD THE RIGHT OF WAY. SAME PROBLEM, CHECK ENGINE LIGHT ON, CAR NOT WORKING PROPERLY, THE DEALER'S SERVICE SAID ITS GOOD TO GO! SAFE AND DRIVE-ABLE.

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ENGINE

11/19/2014 - FORT BRAGG, NC
THE CONTACT OWNS A 2011 KIA SPORTAGE. WHILE DRIVING APPROXIMATELY 25 MPH, THE CHECK ENGINE LIGHT ILLUMINATED AND THE BRAKES FAILED. THE CONTACT RAN A RED LIGHT AND CRASHED INTO ANOTHER VEHICLE. THE FRONTAL AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THERE WERE NO INJURIES. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

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