Auto Recalls for Consumers

KIA SPORTAGE - 2011 KIA SPORTAGE Problems & Complaints

 
Auto Recalls For Consumers
by Kia Motors America

There are 39 complaints filed for the 2011 KIA SPORTAGE

Below is a list of complaints & problems filed against the 2011 KIA SPORTAGE. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2011 KIA SPORTAGE, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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See complaints below ↓
View other component problems for this vehicle or view all problems
Communications (1) Engine And Engine Cooling (2) Power Train (9) Steering (7) Unknown Or Other (1)
Electrical System (10) Exterior Lighting (4) Seats (1) Structure (1) Vehicle Speed Control (1)
Electronic Stability Control (2) Fuel Propulsion System (1) Service Brakes (5) Suspension (2) Visibility (1)
Engine (7) Fuel System Gasoline (2) Service Brakes Hydraulic (1) Tires (1)

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ComplaintDescription

POWER TRAIN

11/23/2014 - FORT BRAGG, NC
WE OWN THE CAR, 2011 KIA SPORTAGE SX T-GDI, FOR LESS THAN 3 MONTHS AND I HAD TO TAKE IT TO THE DEALERSHIP PRETTY MUCH EVERY OTHER WEEK WITH SOME ISSUES. LAST PROBLEM WE HAD WAS AN ACCELERATOR/SPEED CONTROL WHEN THE CAR WASN'T SHIFTING OR ACCELERATING OVER 25-30 MPH EVEN THE RPM WERE UP TO 6-7X1000, AND I WAS ABLE TO FLOOR THE PEDAL AND KEEP IT THERE, WAS NO SPEED RESPONSE. THE ONLY FIX WAS PULL OVER AND SHUT OFF THE ENGINE, BUT EVEN AFTER THAT IT COULD TAKE SEVERAL TIMES TO DO THE SAME PROCEDURE.I FINALLY GOT AN APPOINTMENT TO THE DEALERSHIP ON TUESDAY MORNING 11NOV14, PICK IT UP THURSDAY AFTERNOON 13NOV14, THEY SAID I HAD A BAD BATTERY THAT MIGHT CAUSE THE PROBLEM. SO I END UP PAYING FOR A NEW BATTERY AND REPLACING IT, AND AT THE SAME TIME THE DEALERS REPLACED A BRAKE LAMP SWITCH, AND I WAS TOLD EVERYTHING WORKS GREAT. NEXT MORNING ON FRIDAY, SAME ISSUE WITH THE SPEED CONTROL, VEHICLE IS DRIVING UNUSUAL AND ON TOP OF THAT THE CHECK ENGINE LIGHT CAME ON. CALLED THE DEALERS IMMEDIATELY THEY SAID IF THE LIGHT IS NOT FLASHING ITS SAFE TO DRIVE AND THERE ARE NO APPOINTMENTS AVAILABLE UNTIL MONDAY 17NOV14. SUNDAY DRIVING AROUND THE CAR HAD THE SAME PROBLEMS ALL DAY LONG AND THAT EVENING COMING HOME AFTER FILLED UP THE TANK, AT ABOUT 25MPH SPEED CONTROL WAS GIVING ME A HARD TIME AND SHIFTING AT A VERY DELAYED TIMES OR NOT SHIFTING AT ALL, APPROACHING AN INTERSECTION TRIED TO STOP AND THE BRAKE SEIZED FIRST COUPLE TIMES, ACCELERATING INSTEAD OF STOPPING, AND WHEN ALREADY ENTERING THE INTERSECTION BEING SLIPPERY I WAS ABLE TO DO A SLIGHTLY LEFT SLIDING ON THE WET ROAD AFTER BRAKES FINALLY ENGAGED BUT WAS TO LATE TO AVOID THE COLLISION WITH ANOTHER CAR WHICH HAD THE RIGHT OF WAY. SAME PROBLEM, CHECK ENGINE LIGHT ON, CAR NOT WORKING PROPERLY, THE DEALER'S SERVICE SAID ITS GOOD TO GO! SAFE AND DRIVE-ABLE.

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SERVICE BRAKES

11/23/2014 - FORT BRAGG, NC
WE OWN THE CAR, 2011 KIA SPORTAGE SX T-GDI, FOR LESS THAN 3 MONTHS AND I HAD TO TAKE IT TO THE DEALERSHIP PRETTY MUCH EVERY OTHER WEEK WITH SOME ISSUES. LAST PROBLEM WE HAD WAS AN ACCELERATOR/SPEED CONTROL WHEN THE CAR WASN'T SHIFTING OR ACCELERATING OVER 25-30 MPH EVEN THE RPM WERE UP TO 6-7X1000, AND I WAS ABLE TO FLOOR THE PEDAL AND KEEP IT THERE, WAS NO SPEED RESPONSE. THE ONLY FIX WAS PULL OVER AND SHUT OFF THE ENGINE, BUT EVEN AFTER THAT IT COULD TAKE SEVERAL TIMES TO DO THE SAME PROCEDURE.I FINALLY GOT AN APPOINTMENT TO THE DEALERSHIP ON TUESDAY MORNING 11NOV14, PICK IT UP THURSDAY AFTERNOON 13NOV14, THEY SAID I HAD A BAD BATTERY THAT MIGHT CAUSE THE PROBLEM. SO I END UP PAYING FOR A NEW BATTERY AND REPLACING IT, AND AT THE SAME TIME THE DEALERS REPLACED A BRAKE LAMP SWITCH, AND I WAS TOLD EVERYTHING WORKS GREAT. NEXT MORNING ON FRIDAY, SAME ISSUE WITH THE SPEED CONTROL, VEHICLE IS DRIVING UNUSUAL AND ON TOP OF THAT THE CHECK ENGINE LIGHT CAME ON. CALLED THE DEALERS IMMEDIATELY THEY SAID IF THE LIGHT IS NOT FLASHING ITS SAFE TO DRIVE AND THERE ARE NO APPOINTMENTS AVAILABLE UNTIL MONDAY 17NOV14. SUNDAY DRIVING AROUND THE CAR HAD THE SAME PROBLEMS ALL DAY LONG AND THAT EVENING COMING HOME AFTER FILLED UP THE TANK, AT ABOUT 25MPH SPEED CONTROL WAS GIVING ME A HARD TIME AND SHIFTING AT A VERY DELAYED TIMES OR NOT SHIFTING AT ALL, APPROACHING AN INTERSECTION TRIED TO STOP AND THE BRAKE SEIZED FIRST COUPLE TIMES, ACCELERATING INSTEAD OF STOPPING, AND WHEN ALREADY ENTERING THE INTERSECTION BEING SLIPPERY I WAS ABLE TO DO A SLIGHTLY LEFT SLIDING ON THE WET ROAD AFTER BRAKES FINALLY ENGAGED BUT WAS TO LATE TO AVOID THE COLLISION WITH ANOTHER CAR WHICH HAD THE RIGHT OF WAY. SAME PROBLEM, CHECK ENGINE LIGHT ON, CAR NOT WORKING PROPERLY, THE DEALER'S SERVICE SAID ITS GOOD TO GO! SAFE AND DRIVE-ABLE.

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ENGINE

11/23/2014 - FORT BRAGG, NC
WE OWN THE CAR, 2011 KIA SPORTAGE SX T-GDI, FOR LESS THAN 3 MONTHS AND I HAD TO TAKE IT TO THE DEALERSHIP PRETTY MUCH EVERY OTHER WEEK WITH SOME ISSUES. LAST PROBLEM WE HAD WAS AN ACCELERATOR/SPEED CONTROL WHEN THE CAR WASN'T SHIFTING OR ACCELERATING OVER 25-30 MPH EVEN THE RPM WERE UP TO 6-7X1000, AND I WAS ABLE TO FLOOR THE PEDAL AND KEEP IT THERE, WAS NO SPEED RESPONSE. THE ONLY FIX WAS PULL OVER AND SHUT OFF THE ENGINE, BUT EVEN AFTER THAT IT COULD TAKE SEVERAL TIMES TO DO THE SAME PROCEDURE.I FINALLY GOT AN APPOINTMENT TO THE DEALERSHIP ON TUESDAY MORNING 11NOV14, PICK IT UP THURSDAY AFTERNOON 13NOV14, THEY SAID I HAD A BAD BATTERY THAT MIGHT CAUSE THE PROBLEM. SO I END UP PAYING FOR A NEW BATTERY AND REPLACING IT, AND AT THE SAME TIME THE DEALERS REPLACED A BRAKE LAMP SWITCH, AND I WAS TOLD EVERYTHING WORKS GREAT. NEXT MORNING ON FRIDAY, SAME ISSUE WITH THE SPEED CONTROL, VEHICLE IS DRIVING UNUSUAL AND ON TOP OF THAT THE CHECK ENGINE LIGHT CAME ON. CALLED THE DEALERS IMMEDIATELY THEY SAID IF THE LIGHT IS NOT FLASHING ITS SAFE TO DRIVE AND THERE ARE NO APPOINTMENTS AVAILABLE UNTIL MONDAY 17NOV14. SUNDAY DRIVING AROUND THE CAR HAD THE SAME PROBLEMS ALL DAY LONG AND THAT EVENING COMING HOME AFTER FILLED UP THE TANK, AT ABOUT 25MPH SPEED CONTROL WAS GIVING ME A HARD TIME AND SHIFTING AT A VERY DELAYED TIMES OR NOT SHIFTING AT ALL, APPROACHING AN INTERSECTION TRIED TO STOP AND THE BRAKE SEIZED FIRST COUPLE TIMES, ACCELERATING INSTEAD OF STOPPING, AND WHEN ALREADY ENTERING THE INTERSECTION BEING SLIPPERY I WAS ABLE TO DO A SLIGHTLY LEFT SLIDING ON THE WET ROAD AFTER BRAKES FINALLY ENGAGED BUT WAS TO LATE TO AVOID THE COLLISION WITH ANOTHER CAR WHICH HAD THE RIGHT OF WAY. SAME PROBLEM, CHECK ENGINE LIGHT ON, CAR NOT WORKING PROPERLY, THE DEALER'S SERVICE SAID ITS GOOD TO GO! SAFE AND DRIVE-ABLE.

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SERVICE BRAKES

11/19/2014 - FORT BRAGG, NC
TL-THE CONTACT OWNS A 2011 KIA SPORTAGE SX. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH THE CHECK ENGINE LIGHT ILLUMINATED AND THE BRAKING ABILITY SEIZED THEREFOR RUNNING A RED LIGHT AND IMPACTING A VEHICLE. THE FRONTAL AIR BAGS DEPLOYED. THE POLICE WAS INFORMED. THE VEHICLE WAS TOWED TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THERE WERE NO INJURIES. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. BP

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ENGINE

10/1/2014 - WINSTON SALEM, NC
SECOND CATASTROPHIC FAILURE OF 2.0 LITER TURBOCHARGED ENGINE IN LESS THAN 30,000 MILES SERVICE.

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ENGINE

10/1/2014 - WINSTON SALEM, NC
2.0 LITER TURBOCHARGED ENGINE FAILED CATASTROPHICALLY WITHOUT WARNING RENDERING VEHICLE UNDRIVEABLE

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ELECTRICAL SYSTEM

9/5/2014 - RAMSEY, NJ
THE STOP LAMP SWITCH IN THIS VEHICLE INTERMITTENTLY MALFUNCTIONS. THE MALFUNCTIONING STOP LAMP SWITCH HAS CAUSED THE BRAKE LIGHTS TO NOT ILLUMINATE WHEN THE BRAKE PEDAL IS DEPRESSED. ADDITIONALLY, THE MALFUNCTIONING STOP LAMP SWITCH HAS RESULTED IN INTERMITTENT OPERATION OF THE PUSH-BUTTON START FEATURE. FAILURE TO ILLUMINATE THE STOP LAMPS DURING BRAKING OR INABILITY TO DISENGAGE THE CRUISE CONTROL COULD INCREASE THE RISK OF A CRASH.

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SERVICE BRAKES

9/5/2014 - RAMSEY, NJ
THE STOP LAMP SWITCH IN THIS VEHICLE INTERMITTENTLY MALFUNCTIONS. THE MALFUNCTIONING STOP LAMP SWITCH HAS CAUSED THE BRAKE LIGHTS TO NOT ILLUMINATE WHEN THE BRAKE PEDAL IS DEPRESSED. ADDITIONALLY, THE MALFUNCTIONING STOP LAMP SWITCH HAS RESULTED IN INTERMITTENT OPERATION OF THE PUSH-BUTTON START FEATURE. FAILURE TO ILLUMINATE THE STOP LAMPS DURING BRAKING OR INABILITY TO DISENGAGE THE CRUISE CONTROL COULD INCREASE THE RISK OF A CRASH.

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STEERING

7/18/2014 - RIO RANCHO, NM
THIS CAR IS UNABLE TO MAINTAIN A STRAIGHT TRAJECTORY UNDER PERFECT ROAD CONDITIONS OR ANY OTHER ROAD CONDITIONS. IT TENDS TO GO TO THE RIGHT, AND I BELIEVE THIS IS A SIGNIFICANT SAFETY HAZARD. I AM ALSO CONCERNED ABOUT TOO MUCH "PLAY" IN THE STEERING. THE PLAY PROVIDES A SIGNIFICANT ANGLE OF UNCERTAINTY IN THE TRAJECTORY.

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UNKNOWN OR OTHER

6/23/2014 - DRAVOSBURG, PA
SHIFTING FROM 1ST TO 2ND CLUTCH PEDAL LOST TENSION AND WENT TO FLOOR. LUCKILY WE WERE AT LOW MPH AND WERE ABLE TO PULL OVER TO CALL FOR ASSISTANCE. SUCCESSFULLY WAS ABLE TO PLACE IN NEUTRAL. CAR STILL RUNNING. THIS COULD HAVE BEEN DISASTEROUS IF WE WERE IN ANOTHER GEAR AT HIGHER RPM. KIA SHOULD ADDRESS THE CLUTCH CABLE ISSUE.

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