Auto Recalls for Consumers

KIA SPORTAGE - 2011 KIA SPORTAGE Problems & Complaints

 
Auto Recalls For Consumers
by Kia Motors America

There are 61 complaints filed for the 2011 KIA SPORTAGE

Below is a list of complaints & problems filed against the 2011 KIA SPORTAGE. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2011 KIA SPORTAGE, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Communications (1) Engine And Engine Cooling (2) Power Train (14) Steering (8) Unknown Or Other (5)
Electrical System (11) Exterior Lighting (8) Seats (1) Structure (7) Vehicle Speed Control (4)
Electronic Stability Control (4) Fuel Propulsion System (2) Service Brakes (5) Suspension (3) Visibility (1)
Engine (17) Fuel System Gasoline (3) Service Brakes Hydraulic (1) Tires (1)

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ComplaintDescription

ENGINE

6/5/2017 - FORT WORTH, TX
THE CONTACT OWNS A 2011 KIA SPORTAGE. WHILE DRIVING 60 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS UNABLE TO BE RESTARTED. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER (JAMES WOOD HYUNDAI 2110 US-287 DECATUR, TX 76234) INFORMED THE CONTACT TO HAVE THE VEHICLE INSPECTED BY THE KIA MANUFACTURER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 155,000.

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ENGINE

5/19/2017 - FRIENDSWOOD, TX
ENGINE SEIZED WITH OUT WARNING, WHILE DRIVING ON HIGHWAY AT 60MPH

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UNKNOWN OR OTHER

4/23/2017 - EDMONDS, WA
I PURCHASED THIS CAR AS FIRST OWNER. I MAINTAINED MY CAR AT DEALERSHIP SERVICE DEPARTMENT WHERE I PURCHASED MY CAR. STARTING JULY 2016, MY CAR ENGINE WOULD SHUT DOWN RANDOMLY AS I WAS SLOWING DOWN AT TRAFFIC LIGHT OR FREEWAY RAMP LIGHT. THIS WAS NOT EXPECTED. I WAS REALLY SHOCKED AND SCARED THAT SOMEONE WOULD REAR-END MY CAR. I BROUGHT THE CAR TO DEALERSHIP SERVICE THREE TIMES. THEY CAN'T FIX IT AND CLAIMED THERE WAS NO CHECK ENGINE CODE FOR THEM TO FOLLOW-UP ON. IT GOT WORSE AS I DROVE THE CAR ON THE FREEWAY ABOUT 60 MPH FOR ABOUT 20 MINUTES. THE ENGINE WOULD SEIZED. IT FELT LIKE THE ENGINE EXPLODED. IT WAS SUPER SCARY AND UNSAFE. I FELT LIKE THE CAR COULD FREEZE AND POSSIBLY ROLL-OVER. I BROUGHT IT TO THE DEALERSHIP SERVICE AGAIN. THEY SAID IT WAS THE MAP SENSOR AND CHANGED IT. HOWEVER WITHIN A WEEK, THE CHECK ENGINE LIGHT CAME ON AND IT WAS POINTING TO THE MAP SENSOR THAT THEY JUST CHANGED OUT. I SAW KIA SPORTAGE IS HAVING A RECALL. HOWEVER, THE DEALERSHIP SERVICE DEPARTMENT SAID MY CAR WAS NOT PART OF THE RECALL. YET THE ISSUES DESCRIBED ON THE RECALL WERE SO SIMILAR TO MY CAR'S ISSUES. I AM TRULY WORRIED THAT MY LIFE AND MY FAMILY'S LIVES WOULD BE IN JEOPARDY IF I CONTINUE TO DRIVE THIS CAR. DEALERSHIP SERVICE DEPARTMENT ONLY PUSHES ME AROUND TO OTHER DEALERSHIP SERVICE WITHOUT FIXING THE ISSUES. I REALLY DON'T WANT TO DIE IN A CAR ACCIDENT THAT'S NOT CAUSED BY MY FAULT BUT THE CAR'S MALFUNCTIONING POWER-TRAIN/ ENGINE/ OTHER ISSUES THAT THE DEALERSHIP WON'T FIX EVEN IF THE WARRANTY IS STILL OPEN AND VALID. PLEASE HELP! (IF INVOICE DOCUMENTS ARE NEEDED, I CAN CONTACT MY DEALERSHIP SERVICE DEPARTMENT. I ONLY KEPT MY PAYMENT RECEIPT ON VISA CARD STATEMENT)

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POWER TRAIN

4/23/2017 - EDMONDS, WA
I PURCHASED THIS CAR AS FIRST OWNER. I MAINTAINED MY CAR AT DEALERSHIP SERVICE DEPARTMENT WHERE I PURCHASED MY CAR. STARTING JULY 2016, MY CAR ENGINE WOULD SHUT DOWN RANDOMLY AS I WAS SLOWING DOWN AT TRAFFIC LIGHT OR FREEWAY RAMP LIGHT. THIS WAS NOT EXPECTED. I WAS REALLY SHOCKED AND SCARED THAT SOMEONE WOULD REAR-END MY CAR. I BROUGHT THE CAR TO DEALERSHIP SERVICE THREE TIMES. THEY CAN'T FIX IT AND CLAIMED THERE WAS NO CHECK ENGINE CODE FOR THEM TO FOLLOW-UP ON. IT GOT WORSE AS I DROVE THE CAR ON THE FREEWAY ABOUT 60 MPH FOR ABOUT 20 MINUTES. THE ENGINE WOULD SEIZED. IT FELT LIKE THE ENGINE EXPLODED. IT WAS SUPER SCARY AND UNSAFE. I FELT LIKE THE CAR COULD FREEZE AND POSSIBLY ROLL-OVER. I BROUGHT IT TO THE DEALERSHIP SERVICE AGAIN. THEY SAID IT WAS THE MAP SENSOR AND CHANGED IT. HOWEVER WITHIN A WEEK, THE CHECK ENGINE LIGHT CAME ON AND IT WAS POINTING TO THE MAP SENSOR THAT THEY JUST CHANGED OUT. I SAW KIA SPORTAGE IS HAVING A RECALL. HOWEVER, THE DEALERSHIP SERVICE DEPARTMENT SAID MY CAR WAS NOT PART OF THE RECALL. YET THE ISSUES DESCRIBED ON THE RECALL WERE SO SIMILAR TO MY CAR'S ISSUES. I AM TRULY WORRIED THAT MY LIFE AND MY FAMILY'S LIVES WOULD BE IN JEOPARDY IF I CONTINUE TO DRIVE THIS CAR. DEALERSHIP SERVICE DEPARTMENT ONLY PUSHES ME AROUND TO OTHER DEALERSHIP SERVICE WITHOUT FIXING THE ISSUES. I REALLY DON'T WANT TO DIE IN A CAR ACCIDENT THAT'S NOT CAUSED BY MY FAULT BUT THE CAR'S MALFUNCTIONING POWER-TRAIN/ ENGINE/ OTHER ISSUES THAT THE DEALERSHIP WON'T FIX EVEN IF THE WARRANTY IS STILL OPEN AND VALID. PLEASE HELP! (IF INVOICE DOCUMENTS ARE NEEDED, I CAN CONTACT MY DEALERSHIP SERVICE DEPARTMENT. I ONLY KEPT MY PAYMENT RECEIPT ON VISA CARD STATEMENT)

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ENGINE

4/23/2017 - EDMONDS, WA
I PURCHASED THIS CAR AS FIRST OWNER. I MAINTAINED MY CAR AT DEALERSHIP SERVICE DEPARTMENT WHERE I PURCHASED MY CAR. STARTING JULY 2016, MY CAR ENGINE WOULD SHUT DOWN RANDOMLY AS I WAS SLOWING DOWN AT TRAFFIC LIGHT OR FREEWAY RAMP LIGHT. THIS WAS NOT EXPECTED. I WAS REALLY SHOCKED AND SCARED THAT SOMEONE WOULD REAR-END MY CAR. I BROUGHT THE CAR TO DEALERSHIP SERVICE THREE TIMES. THEY CAN'T FIX IT AND CLAIMED THERE WAS NO CHECK ENGINE CODE FOR THEM TO FOLLOW-UP ON. IT GOT WORSE AS I DROVE THE CAR ON THE FREEWAY ABOUT 60 MPH FOR ABOUT 20 MINUTES. THE ENGINE WOULD SEIZED. IT FELT LIKE THE ENGINE EXPLODED. IT WAS SUPER SCARY AND UNSAFE. I FELT LIKE THE CAR COULD FREEZE AND POSSIBLY ROLL-OVER. I BROUGHT IT TO THE DEALERSHIP SERVICE AGAIN. THEY SAID IT WAS THE MAP SENSOR AND CHANGED IT. HOWEVER WITHIN A WEEK, THE CHECK ENGINE LIGHT CAME ON AND IT WAS POINTING TO THE MAP SENSOR THAT THEY JUST CHANGED OUT. I SAW KIA SPORTAGE IS HAVING A RECALL. HOWEVER, THE DEALERSHIP SERVICE DEPARTMENT SAID MY CAR WAS NOT PART OF THE RECALL. YET THE ISSUES DESCRIBED ON THE RECALL WERE SO SIMILAR TO MY CAR'S ISSUES. I AM TRULY WORRIED THAT MY LIFE AND MY FAMILY'S LIVES WOULD BE IN JEOPARDY IF I CONTINUE TO DRIVE THIS CAR. DEALERSHIP SERVICE DEPARTMENT ONLY PUSHES ME AROUND TO OTHER DEALERSHIP SERVICE WITHOUT FIXING THE ISSUES. I REALLY DON'T WANT TO DIE IN A CAR ACCIDENT THAT'S NOT CAUSED BY MY FAULT BUT THE CAR'S MALFUNCTIONING POWER-TRAIN/ ENGINE/ OTHER ISSUES THAT THE DEALERSHIP WON'T FIX EVEN IF THE WARRANTY IS STILL OPEN AND VALID. PLEASE HELP! (IF INVOICE DOCUMENTS ARE NEEDED, I CAN CONTACT MY DEALERSHIP SERVICE DEPARTMENT. I ONLY KEPT MY PAYMENT RECEIPT ON VISA CARD STATEMENT)

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VEHICLE SPEED CONTROL

4/8/2017 - THORNTON, CO
I'M TRYING TO CHECK IF MY VEHICLE WAS RECALLED CAUSE IT'S BEEN DRIVING REALLY WEIRD AND THEN I HEARD THAT 2011 KIA SPORTAGE WERE BEING RECALLED AND TRYING TO FIND OUT IF THAT'S WHAT'S CAUSING THE PROBLEMS

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ELECTRONIC STABILITY CONTROL

4/8/2017 - THORNTON, CO
I'M TRYING TO CHECK IF MY VEHICLE WAS RECALLED CAUSE IT'S BEEN DRIVING REALLY WEIRD AND THEN I HEARD THAT 2011 KIA SPORTAGE WERE BEING RECALLED AND TRYING TO FIND OUT IF THAT'S WHAT'S CAUSING THE PROBLEMS

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ENGINE

4/8/2017 - THORNTON, CO
I'M TRYING TO CHECK IF MY VEHICLE WAS RECALLED CAUSE IT'S BEEN DRIVING REALLY WEIRD AND THEN I HEARD THAT 2011 KIA SPORTAGE WERE BEING RECALLED AND TRYING TO FIND OUT IF THAT'S WHAT'S CAUSING THE PROBLEMS

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POWER TRAIN

2/24/2017 - MESQUITE, TX
BRAKE LIGHTS INOPERABLE, ESC INOPERABLE, CRUISE CONTROL INOPERABLE, TRANSMISSION STUCK IN PARK. UPON STARTING THE VEHICLE I NOTICED 2 WARNING LIGHTS REMAIN LIGHTED. I LOOKED IN THE MANUAL OF THE VEHICLE AND LEARNED THE WARNING LIGHTS FOR THE ESC. I CONTINUED TO ATTEMPT TO OPERATE THE VEHICLE BY SHIFTING THE TRANSMISSION INTERLOCKL LEVER INTO THE "REVERSE" POSITION. HOWEVER, I WAS UNABLE TO MOVE THE TRANSMISSION INTERLOCK LEVER. UPON RESEARCHING THAT ISSUE I LEARNED I COULD UTILIZE A MANUAL OVERRIDE TO SWITCH INTO GEAR. I DID THIS AND UPON DRIVING THE CAR HOME I REALIZED THE CRUISE CONTROL NO LONGER WORKED AND THAT THE BRAKE LIGHTS WERE NOT WORKING VIA OTHER DRIVERS.

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ELECTRONIC STABILITY CONTROL

2/24/2017 - MESQUITE, TX
BRAKE LIGHTS INOPERABLE, ESC INOPERABLE, CRUISE CONTROL INOPERABLE, TRANSMISSION STUCK IN PARK. UPON STARTING THE VEHICLE I NOTICED 2 WARNING LIGHTS REMAIN LIGHTED. I LOOKED IN THE MANUAL OF THE VEHICLE AND LEARNED THE WARNING LIGHTS FOR THE ESC. I CONTINUED TO ATTEMPT TO OPERATE THE VEHICLE BY SHIFTING THE TRANSMISSION INTERLOCKL LEVER INTO THE "REVERSE" POSITION. HOWEVER, I WAS UNABLE TO MOVE THE TRANSMISSION INTERLOCK LEVER. UPON RESEARCHING THAT ISSUE I LEARNED I COULD UTILIZE A MANUAL OVERRIDE TO SWITCH INTO GEAR. I DID THIS AND UPON DRIVING THE CAR HOME I REALIZED THE CRUISE CONTROL NO LONGER WORKED AND THAT THE BRAKE LIGHTS WERE NOT WORKING VIA OTHER DRIVERS.

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