Auto Recalls for Consumers

TOYOTA HIGHLANDER Problems with Service Brakes

 
Auto Recalls For Consumers

2011 TOYOTA HIGHLANDER Problems & Complaints

Read complaint(s) filed for the 2011 TOYOTA HIGHLANDER. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2011 TOYOTA HIGHLANDER by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (139 Complaints)
Date reported Dec 17, 2014
Location LOS ALTOS, CA
Manufacturer Toyota Motor Corporation
Vehicle 2011 TOYOTA HIGHLANDER
Transmission Not Specified
Drivetrain All Wheel Drive
Fuel type Not Specified
Occurences 1
Crash involved N
Injuries 0
Deaths 0
Source NHTSA Website
All Complaints
Complaint - Service Brakes

I WAS DRIVING IN THE SIERRA NEVADA WHEN I NOTICED THAT THE CAR STARTED VIBRATING SEVERELY WHEN APPLYING THE BRAKES ON DOWNWARD SLOPES. I REALIZED THAT THIS WAS DUE TO THE BRAKE DISCS OVERHEATING. FOR THE REMAINED OF THE TRIP I USED THE GEARSHIFT TO SLOW DOWN THE CAR WHEN DRIVING ALONG DOWNWARD SLOPING ROADS BY SELECTING 2ND GEAR IN THE AUTOMATIC GEARSHIFT. BY AVOIDING USE OF THE BRAKES, I AVOIDED THE VIBRATION AND WAS ABLE TO GET HOME SAFELY. I SUBSEQUENTLY BROUGHT THE CAR TO THE DEALERSHIP FOR MAINTENANCE. THE TECHNICAL STAFF CONFIRMED THAT THE BRAKE DISCS SHOWED SIGNS OF OVERHEATING AND REPLACED THEM UNDER WARRANTY. HOWEVER, THIS DOES NOT SOLVE THE UNDERLYING PROBLEM: UNDERSIZED DISCS, UNABLE TO DISSIPATE THE HEAT GENERATED BY THE BRAKES WHEN DRIVING DOWNHILL. THIS SAME PROBLEM HAS PRESENTED ITSELF AGAIN AT APPROXIMATELY 19,000 MILES, DURING ANOTHER TRIP IN THE COASTAL HILLS OF THE SAN FRANCISCO PENINSULA. PLEASE, CONSIDER THIS A SEVERE PROBLEM, POTENTIALLY REQUIRING A RECALL: THE SEVERE VIBRATIONS CAUSED BY THE BRAKES ON A DOWNWARD SLOPING MOUNTAIN ROAD, ESPECIALLY WITH WET OR SNOWY ROADS, COULD EASILY MAKE THE VEHICLE TO SLIP OUT OF CONTROL AND CAUSE A CRASH.

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