Auto Recalls for Consumers

CHEVROLET CRUZE - 2012 CHEVROLET CRUZE Problems & Complaints

 
Auto Recalls For Consumers
by General Motors LLC

There are 236 complaints filed for the 2012 CHEVROLET CRUZE

Below is a list of complaints & problems filed against the 2012 CHEVROLET CRUZE. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2012 CHEVROLET CRUZE, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (6) Equipment Adaptive (1) Power Train (32) Steering (55) Unknown Or Other (18)
Electrical System (63) Exterior Lighting (3) Seat Belts (1) Structure (9) Vehicle Speed Control (7)
Electronic Stability Control (26) Fuel Propulsion System (6) Seats (1) Suspension (2) Visibility (5)
Engine (46) Fuel System Gasoline (1) Service Brakes (52) Tires (8) Visibility Wiper (2)
Engine And Engine Cooling (19) Interior Lighting (1) Service Brakes Hydraulic (5) Traction Control System (1) Wheels (4)
Equipment (2) Latches Locks Linkages (1)

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ComplaintDescription

VEHICLE SPEED CONTROL

7/23/2014 - BRYAN, OH
THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE PREPARING TO PARK, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE ACCELERATED. THE FAILURE OCCURRED WHILE DRIVING 9 MPH IN A PARKING LOT. THE CLUTCH AND BRAKE PEDALS WERE APPLIED SIMULTANEOUSLY TO STOP THE VEHICLE. THE FAILURE OCCURRED REGULARLY WHEN THE VEHICLE WAS IN SECOND OR THIRD GEAR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 45,000.

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POWER TRAIN

7/23/2014 - BRYAN, OH
THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE PREPARING TO PARK, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE ACCELERATED. THE FAILURE OCCURRED WHILE DRIVING 9 MPH IN A PARKING LOT. THE CLUTCH AND BRAKE PEDALS WERE APPLIED SIMULTANEOUSLY TO STOP THE VEHICLE. THE FAILURE OCCURRED REGULARLY WHEN THE VEHICLE WAS IN SECOND OR THIRD GEAR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 45,000.

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ELECTRICAL SYSTEM

7/22/2014 - LIVE OAK, TX
2012 CHEVY CRUZE, 30,000 MILES, BOUGHT FROM GM CERTIFIED DEALER 3 WEEKS AGO. WHILE DRIVING, DASHBOARD FLICKERS ON AND OFF. STABILITRAK, RADIO, AIRBAGS, ETC ALL FLICKER WHILE DRIVING OR COMPLETELY SHUT DOWN. 4X LAST WEEK VEHICLE LOST ALL POWER AND WOULD NOT RESTART UNTIL NUDGED THE BATTERY. 15 JULY 2014, TOOK TO DEALERSHIP, BATTERY REPLACED AND CABLES CLEANED OF CORROSION. VEHICLE STARTS NOW, BUT FLICKERING CONTINUED TODAY. ASSUME PROBLEM WILL PERSIST AND WORSEN DUE TO PREVIOUS COMPLAINTS. BOUGHT VEHICLE FOR RELIABILITY, SEE NOW THAT CHEVROLET CANNOT PROVIDE THAT, NOR THE APPROPRIATE RESPONSE OF RECALLING THIS VEHICLE'S MALFUNCTION. NOT ONLY NERVOUS DUE TO UNRELIABILITY OF VEHICLE AND SAFETY, BUT ALSO DISAPPOINTED IN CHEVROLET.

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ELECTRICAL SYSTEM

7/21/2014 - GEORGETOWN, CA
ON THE FIRST OCCURRENCE THE LIGHTS ON THE RADIO DISPLAY BEGAN TO FLICKER AND THEN ALL ELECTRICAL POWER TO THE DASHBOARD. THE ELECTRICAL CAME BACK ON AND THE DASH DISPLAY DEPICTED THE WARNING MESSAGE CHECK STABILITRAK. I TOOK IT TO THE DEALERSHIP WHERE I PURCHASED THE CAR AND THEY SAID THAT HIGH VOLTAGE CODES C0800, 07 AND HIGH VOLTAGE HISTORY SHOWED UP ON THE SCOPE AND THERE WERE NO ISSUES. THE SECOND TIME THE LIGHTS ON THE RADIO DISPLAY BEGAN TO FLICKER AND THEN ALL ELECTRICAL POWER TO THE DASHBOARD, AIRBAGS AND THE ELECTRICALLY ASSISTED POWER STEERING WENT OUT, WHILE ON A VERY STEEP MOUNTAIN ROAD AND I HAD NO CONTROL OVER THE VEHICLE. THE ELECTRICAL CAME BACK ON AND THE DASH DISPLAY DEPICTED THE WARNING MESSAGE CHECK STABILITRAK. I TOOK IT TO A DIFFERENT DEALERSHIP AND THE DASH FLICKERING OCCURRED WITH THE SERVICE PERSON IN THE CAR DRIVING BUT NOTHING SHOWED UP WHEN THE MECHANIC WAS TRYING TO FIX IT SO THEY SAID THERE WAS NOTHING THEY COULD DO. TWO DAYS LATER WHILE MY DAUGHTER WAS DRIVING SHE LOST POWER STEERING AND THE SAME ISSUES WITH THE DASH AND WAS INVOLVED IN AN ACCIDENT, THANK GOD HER BABY WAS NOT IN THE CAR. PLEASE HELP!....UPDATED 07/31/14

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ELECTRONIC STABILITY CONTROL

7/21/2014 - GEORGETOWN, CA
ON THE FIRST OCCURRENCE THE LIGHTS ON THE RADIO DISPLAY BEGAN TO FLICKER AND THEN ALL ELECTRICAL POWER TO THE DASHBOARD. THE ELECTRICAL CAME BACK ON AND THE DASH DISPLAY DEPICTED THE WARNING MESSAGE CHECK STABILITRAK. I TOOK IT TO THE DEALERSHIP WHERE I PURCHASED THE CAR AND THEY SAID THAT HIGH VOLTAGE CODES C0800, 07 AND HIGH VOLTAGE HISTORY SHOWED UP ON THE SCOPE AND THERE WERE NO ISSUES. THE SECOND TIME THE LIGHTS ON THE RADIO DISPLAY BEGAN TO FLICKER AND THEN ALL ELECTRICAL POWER TO THE DASHBOARD, AIRBAGS AND THE ELECTRICALLY ASSISTED POWER STEERING WENT OUT, WHILE ON A VERY STEEP MOUNTAIN ROAD AND I HAD NO CONTROL OVER THE VEHICLE. THE ELECTRICAL CAME BACK ON AND THE DASH DISPLAY DEPICTED THE WARNING MESSAGE CHECK STABILITRAK. I TOOK IT TO A DIFFERENT DEALERSHIP AND THE DASH FLICKERING OCCURRED WITH THE SERVICE PERSON IN THE CAR DRIVING BUT NOTHING SHOWED UP WHEN THE MECHANIC WAS TRYING TO FIX IT SO THEY SAID THERE WAS NOTHING THEY COULD DO. TWO DAYS LATER WHILE MY DAUGHTER WAS DRIVING SHE LOST POWER STEERING AND THE SAME ISSUES WITH THE DASH AND WAS INVOLVED IN AN ACCIDENT, THANK GOD HER BABY WAS NOT IN THE CAR. PLEASE HELP!....UPDATED 07/31/14

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STEERING

7/21/2014 - GEORGETOWN, CA
ON THE FIRST OCCURRENCE THE LIGHTS ON THE RADIO DISPLAY BEGAN TO FLICKER AND THEN ALL ELECTRICAL POWER TO THE DASHBOARD. THE ELECTRICAL CAME BACK ON AND THE DASH DISPLAY DEPICTED THE WARNING MESSAGE CHECK STABILITRAK. I TOOK IT TO THE DEALERSHIP WHERE I PURCHASED THE CAR AND THEY SAID THAT HIGH VOLTAGE CODES C0800, 07 AND HIGH VOLTAGE HISTORY SHOWED UP ON THE SCOPE AND THERE WERE NO ISSUES. THE SECOND TIME THE LIGHTS ON THE RADIO DISPLAY BEGAN TO FLICKER AND THEN ALL ELECTRICAL POWER TO THE DASHBOARD, AIRBAGS AND THE ELECTRICALLY ASSISTED POWER STEERING WENT OUT, WHILE ON A VERY STEEP MOUNTAIN ROAD AND I HAD NO CONTROL OVER THE VEHICLE. THE ELECTRICAL CAME BACK ON AND THE DASH DISPLAY DEPICTED THE WARNING MESSAGE CHECK STABILITRAK. I TOOK IT TO A DIFFERENT DEALERSHIP AND THE DASH FLICKERING OCCURRED WITH THE SERVICE PERSON IN THE CAR DRIVING BUT NOTHING SHOWED UP WHEN THE MECHANIC WAS TRYING TO FIX IT SO THEY SAID THERE WAS NOTHING THEY COULD DO. TWO DAYS LATER WHILE MY DAUGHTER WAS DRIVING SHE LOST POWER STEERING AND THE SAME ISSUES WITH THE DASH AND WAS INVOLVED IN AN ACCIDENT, THANK GOD HER BABY WAS NOT IN THE CAR. PLEASE HELP!....UPDATED 07/31/14

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ELECTRICAL SYSTEM

7/21/2014 - ROBSTOWN, TX
WHILE DRIVING, MY CAR DASH BOARD AND RADIO FLICKER AND I LOST TOTAL POWER/LIGHTS FOR ABOUT 15-20 SECONDS. PANIC, AS I THINK THE CAR HAS STALLED IN TRAFFIC. RADIO AND DASH LIGHTS CAME BACK ON BUT I RECEIVED AN ERROR MESSAGE "SERVICE BRAKES ON" OR SOMETHING SIMILAR (AS IT ONLY DISPLAYS FOR A FEW SECONDS). THIS IS THE 5TH TIME I HAVE EXPERIENCED THIS PROBLEM. I HAVE TAKEN IT IN FOR SERVICE 3 TIMES. 1ST SERVICE CALL NO ERROR COULD BE DETECTED. THE 2ND SERVICE CALL I WAS TOLD MY RADIO WAS DEFECTIVE, AND A NEW ONE WAS ORDERED AND INSTALLED. 3RD SERVICE, MY CAR HAS BEEN THERE FOR 2 DAYS, AND I AM BEING TOLD A TECHNICIAN IS WORKING ON IT. I AM WORRIED THIS CAR WILL STALL ON ME AND PLACE ME IN A VERY DANGEROUS SITUATION DUE TO NOT HAVING POWER CONTROL DUE TO THIS INTERMITTENT FLICKER. ..UPDATED 08/11/14

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STEERING

7/20/2014 - TROY, MO
BOUGHT THE CAR USED FROM A NON-CHEVY DEALER IN JUNE 2014. AFTER ABOUT A MONTH OR SO AND 44000 MPG. ALL OF A SUDDEN, THE TIME/TEMP/DATE DISPLAY (ALONG WITH THE RADIO) STARTED BLACKING OUT. THEN A FEW TIMES THE "SERVICE POWER STEERING" WARNING LIGHT FLASHED ON AND OFF AND WE ACTUALLY LOST OUR POWER STEERING MOMENTARILY SEVERAL TIMES AND TODAY 07-20-2014 WITH ME, MY HUSBAND AND 6YR OLD DAUGHTER IN THE CAR!!!! VERY SCARY. THEN THE "SERVICE STABILITRAK" WARNING LIGHT FLASHED ON AND OFF AS WELL. AT THE SAME TIME THE TIME/TEMP/DATE BLACKS OUT AGAIN TOO. THE CAR LOSES POWER WHEN TRAVELING AT SPEEDS OVER 50MPH. ALL THE WARNING LIGHTS HAVE FLICKERED ON AND OFF SEVERAL TIMES ALONG WITH THE POWER STEERING AND STABLITRAK. THIS ISSUE NEEDS TO BE ADDRESSED. I WILL BE CONTACTING A DEALER AND LEGAL ACTION WILL BE TAKEN IF ISSUE ISN'T RESOVLED. PEOPLES LIVES AND SAFTY ARE NOT SOMETHING TO BE TAKEN LIGHTLY.

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ELECTRONIC STABILITY CONTROL

7/20/2014 - TROY, MO
BOUGHT THE CAR USED FROM A NON-CHEVY DEALER IN JUNE 2014. AFTER ABOUT A MONTH OR SO AND 44000 MPG. ALL OF A SUDDEN, THE TIME/TEMP/DATE DISPLAY (ALONG WITH THE RADIO) STARTED BLACKING OUT. THEN A FEW TIMES THE "SERVICE POWER STEERING" WARNING LIGHT FLASHED ON AND OFF AND WE ACTUALLY LOST OUR POWER STEERING MOMENTARILY SEVERAL TIMES AND TODAY 07-20-2014 WITH ME, MY HUSBAND AND 6YR OLD DAUGHTER IN THE CAR!!!! VERY SCARY. THEN THE "SERVICE STABILITRAK" WARNING LIGHT FLASHED ON AND OFF AS WELL. AT THE SAME TIME THE TIME/TEMP/DATE BLACKS OUT AGAIN TOO. THE CAR LOSES POWER WHEN TRAVELING AT SPEEDS OVER 50MPH. ALL THE WARNING LIGHTS HAVE FLICKERED ON AND OFF SEVERAL TIMES ALONG WITH THE POWER STEERING AND STABLITRAK. THIS ISSUE NEEDS TO BE ADDRESSED. I WILL BE CONTACTING A DEALER AND LEGAL ACTION WILL BE TAKEN IF ISSUE ISN'T RESOVLED. PEOPLES LIVES AND SAFTY ARE NOT SOMETHING TO BE TAKEN LIGHTLY.

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ELECTRICAL SYSTEM

7/20/2014 - TROY, MO
BOUGHT THE CAR USED FROM A NON-CHEVY DEALER IN JUNE 2014. AFTER ABOUT A MONTH OR SO AND 44000 MPG. ALL OF A SUDDEN, THE TIME/TEMP/DATE DISPLAY (ALONG WITH THE RADIO) STARTED BLACKING OUT. THEN A FEW TIMES THE "SERVICE POWER STEERING" WARNING LIGHT FLASHED ON AND OFF AND WE ACTUALLY LOST OUR POWER STEERING MOMENTARILY SEVERAL TIMES AND TODAY 07-20-2014 WITH ME, MY HUSBAND AND 6YR OLD DAUGHTER IN THE CAR!!!! VERY SCARY. THEN THE "SERVICE STABILITRAK" WARNING LIGHT FLASHED ON AND OFF AS WELL. AT THE SAME TIME THE TIME/TEMP/DATE BLACKS OUT AGAIN TOO. THE CAR LOSES POWER WHEN TRAVELING AT SPEEDS OVER 50MPH. ALL THE WARNING LIGHTS HAVE FLICKERED ON AND OFF SEVERAL TIMES ALONG WITH THE POWER STEERING AND STABLITRAK. THIS ISSUE NEEDS TO BE ADDRESSED. I WILL BE CONTACTING A DEALER AND LEGAL ACTION WILL BE TAKEN IF ISSUE ISN'T RESOVLED. PEOPLES LIVES AND SAFTY ARE NOT SOMETHING TO BE TAKEN LIGHTLY.

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