Service Brakes Problem on the 2012 CHEVROLET CRUZE
Car problem(s) with the 2012 CHEVROLET CRUZE.
This database includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process.
You may file your own complaint by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.
Problem with Service Brakes
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Jun 05, 2013 - Glendale, AZ - Service Brakes
WHEN COMING TO A STOP YOU HEAR A SQUEALING SOUND COMING FROM THE RIGHT PASSENGER SIDE TIRE, THEY SAY ITS NOT AN ISSUE BUT JUST A NEWSENCE NOISE,, BUT AS IT KEEPS GETTING WORSE THE BRAKE IS NOW NOT RELEASING WHEN WE TRY AND GO AFTER COMING TO A STOP. WE HAVE ALSO NOTICES IT DOES THIS ALOT MORE ON HOTTER DAYS THAN IT DOES ON A COOLER DAY, I KNOW WE ARE NOT THE ONLY ONE WITH THIS PROBLEM, I HAVE FOUND COMPLAINTS ABOUT THE SAME PROBELMS ON THESES SITES HTTP://WWW.CRUZETALK.COM/FORUM/34-1-4L-TURBO/6326-BRAKE-CATCHING-SOUND.HTML AND THIS ONE FROM CHEVY HTTP://WWW.CHEVROLETCRUZEFORUM.COM/INDEX.PHP?/TOPIC/1900-NOISE-FROM-SUSPENSION-WHEN-BRAKING/ PLEASE LOOK INTO THIS PROBLEM BEFORE MORE PEOPLE END UP GETTING HURT OR INJURED.
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Apr 13, 2013 - Muscle Shoals, AL - Service Brakes
THE BRAKE PEDAL TRAVELS TOO FAR BEFORE THE BRAKES ENGAGE. I TOOK IT TO JIM BISHOP CHEVROLET SERVICE DEPARTMENT. THEY TOLD ME THERE WAS NOTHING WRONG WITH THE BRAKES. I THINK CHEVROLET IS HIDING THE FACT THERE IS AN ISSUE. I SEE A LOT OF OTHER PEOPLE COMPLAIN ABOUT THE BRAKES ON CRUZETALK.COM. MY WIFE DOES NOT FEEL SAFE DRIVING THE CAR. IT ONLY HAS 1100 MILES ON THE CAR. I AM GOING TO TRADE THE CAR IN NEXT MONTH. I DON'T FEEL SAFE. TOO BAD, I WILL GIVE THE PROBLEM TO SOMEONE ELSE. I GUESS THAT IS THE CHEVROLET WAY.
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Jan 22, 2013 - Glenside, PA - Service Brakes
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUISE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, A LOUD SQUEAKING NOISE WAS EMITTED FROM THE VEHICLE WHEN ENGAGING THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE FOR THE SAME PROBLEM. THE TECHNICIAN DUPLICATED THE PROBLEM HOWEVER, HE WAS UNABLE TO PROVIDE A REMEDY REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT AND INFORMED THE CONTACT THAT THERE WAS NOT A SAFETY ISSUE REGARDING THE BRAKES. THE APPROXIMATE FAILURE MILEAGE WAS 9,500.
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Jan 11, 2013 - Clovis, CA - Service Brakes
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE .THE CONTACT STATED THAT WHENEVER THE BRAKES WERE ENGAGED THE REAR WHEELS EMITTED A LOUD NOISE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN VERIFIED THE FAILURE BUT WAS UNABLE TO PROVIDE A REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 4,500 AND THE CURRENT MILEAGE WAS 5,000.
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Oct 12, 2012 - Lake Worth, FL - Service Brakes
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHENEVER THE BRAKES WERE ENGAGED IT WOULD MAKE A LOUD GRINDING NOISE. THE VEHICLE WAS TAKEN TO A DEALER FOR INSPECTION WHO REFUSED TO REPAIR THE VEHICLE SINCE THE MANUFACTURER DID NOT AUTHORIZE THEM TO DO SO. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO STATED THAT THEY WERE LOOKING INTO THE PROBLEM. THE FAILURE MILEAGE WAS 800.
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Aug 22, 2012 - Summersville, WV - Service Brakes
I WAS BACKING OUT OF MY DRIVEWAY INTO A STREET AND HAD NO BRAKES. I PUSHED THE PEDAL TO THE FLOOR AND NOTHING, CAR KEPT ROLLING. ANOTHER INCIDENT I WAS WAITING IN A DRIVE THROUGH AND MY BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR WHILE THE CAR WAS NOT MOVING. I FEEL THAT THIS IS A SERIOUS SAFETY ISSUE.
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Jul 28, 2012 - Richardson, TX - Service Brakes
COLD START AND BACK UP OR GOING FORWARD, BRAKE LOCKS AND CAR JUST ROLLS. TOOK IT TO THE DEALER (HUFFINES CHEVROLET IN PLANO TEXAS) AND DEALER SAID THEY WOULD HAVE IT READY IN TWO DAYS. AFTER A WEEK WITHOUT THE CAR, THE SERVICE ADVISOR EXPLAIN THE PART WAS NOT AVAILABLE ANYWHERE AND THE FACTORY WOULD NOT PUSH OUT MORE OF THE BRAKE VACUUM PARTS UNTIL OCTOBER. IN THE MEANTIME, MY CAR WITH 19K IS SITTING UNDER THE HOT TEXAS SUN AT THE DEALER (MOST LIKELY RUINING ITS LEATHER INTERIOR) AND THE DEALER HAS NO OTHER INFORMATION AND THEY "WISH THEY COULD DO MORE." I WOULD NOT RECOMMEND ANYONE TO BUY A CHEVY CRUZE UNTIL THIS PROBLEM IS CLEAR. THE DEALER ALSO SAID THEY HAVE NOT HEARD ABOUT THIS EVER BEFORE AND LOOKING IN THIS WEBSITE THERE ARE FOUR MORE CASES. NOT TRUTHFUL! GMC NEEDS TO RESOLVE OR RECALL!
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Jul 10, 2012 - Asheville, NC - Service Brakes
WHEN PUTTING CAR INTO REVERSE ON LEVEL GROUND TO BACK UP, BRAKES DO NOT WORK PROPERLY AND HARDLY STOPS CAR, VERY UNNERVING. DEALER COULD NOT FIND THE PROBLEM, HAPPENS RANDOMLY. HAVE HAD THIS OCCUR SEVERAL TIMES NOW. HAVE 18K MILES.
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Jul 02, 2012 - Holbrook, NY - Service Brakes
LOSS OF BRAKING WHEN BACKING UP FROM A PARKING SPACE. THIS HAS OCCURED TWICE 6/25/2012 AND 7/2/2012.
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Jun 04, 2012 - Winchester, VA - Service Brakes
I TOOK MY VEHICLE IN COMPLAINING OF A STRANGE NOISE, ALMOST LIKE A "POP" WHEN BRAKING. WHEN THE DEALERSHIP LOOKED AT IT THEY TOLD ME IT WAS THE STRUTS. THEY STATED THEY WERE WAITING ON A RECALL FROM CHEVROLET AND THAT I SHOULD JUST CONTINUE TO KEEP CALLING AND CHECKING ON IT. I CALLED THEM EACH MONTH SINCE. EACH TIME THEY ASSURED ME IT WOULD NOT AFFECT MY VEHICLE AT ALL AND THAT IT WOULD BE FINE. OBVIOUSLY, A STRUT IS A PART OF THE CAR, IT MUST BE NEEDED TO FUNCTION OR IT WOULD NOT BE ON THERE. I HAVE NO IDEA HOW THIS IS AFFECTING MY VEHICLE INCLUDING MY TIRE WEAR, BRAKES, AND OVERALL STRUCTURE OF THE VEHICLE. THERE HAS STILL BEEN NO RECALL ISSUED AND THE PROBLEM STILL EXISTS.
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May 22, 2012 - Clarksville, TN - Service Brakes
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT AFTER SHIFTING THE VEHICLE INTO REVERSE, THE BRAKES BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE VACUUM PUMP WAS REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 13,000.
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