Auto Recalls for Consumers

FORD F-150 Problems with Power Train

 
Auto Recalls For Consumers

2012 FORD F-150 Problems & Complaints

Read complaint(s) filed for the 2012 FORD F-150. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2012 FORD F-150 by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (1234 Complaints)
Date reported Mar 05, 2013
Location SELAH, WA
Manufacturer Ford Motor Company
Vehicle 2012 FORD F-150
Transmission Not Specified
Drivetrain Not Specified
Fuel type Gas
Occurences 1
Crash involved N
Injuries 0
Deaths 0
Source NHTSA Website
All Complaints
Complaint - Power Train

I PURCHASED MY NEW F-150 IN AUGUST 2012 AND IMMEDIATELY NOTICED A "HESITATION" WHEN STARTING OUT IN DRIVE, UNTIL THE ENGINE SHIFTED TO SECOND GEAR AND A "MISS" IN THE ENGINE WHEN DRIVING AT HIGHWAY SPEEDS. I CALLED THE DEALER, TOLD THEM MY TRUCK HAS SAFETY DEFECT AND TOOK THE TRUCK BACK FOR AN EVALUATION AND OIL CHANGE. THE DEALER TOLD ME THEY FOUND NO DEFECTS ON THE COMPUTER CODES AND NO BULLETINS FROM FORD BUT "WE'VE HAD SEVERAL COMPLAINTS FROM OTHER CUSTOMERS ABOUT THIS PROBLEM. WE CAN'T DO ANYTHING UNLESS THE COMPUTER SHOWS SOMETHING WRONG. I CALLED FORD "CUSTOMER RELATIONSHIPS CENTER" IN MICHIGAN AND WAS TOLD TO TAKE IT TO ANOTHER DEALER FOR A SECOND EVALUATION. I DID THIS AND THE NEW DEALER GAVE ME THE SAME STORY AS THE FIRST DEALER. I CALLED THE "CUSTOMER RELATIONSHIP CENTER" AGAIN AND ADVISED THEM THAT WHAT THE DEALERSHIPS HAVE TOLD ME IS UNACCEPTABLE AND THAT I WOULD NOT HAVE BOUGHT THE TRUCK, IF I HAD KNOWN OR BEEN TOLD THAT THIS "DEFECT IS COMMON" WITH THIS TRUCK. THE "CRC" TOLD ME THEY WOULD HAVE THE REGIONAL SERVICE MANAGER CALL ME, WHICH SHE DID A FEW DAYS LATER AND TOLD ME THAT "THE PROBLEMS YOU ARE HAVING WITH YOUR TRUCK ARE CHARACTERISTIC OF THE PERFORMANCE OF THESE TRUCKS AND NO OTHER ACTION WILL BE TAKEN. I TOLD THE REGIONAL SERVICE MANAGER THAT HER AND FORDS' RESPONSE IS UNACCEPTABLE AND IF THERE IS NO FIX, I WANT THE VEHICLE REPURCHASED OR REPLACED. SHE SAID, "NO FURTHER ACTION WILL BE TAKEN BY FORD."

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