Auto Recalls for Consumers

FORD F-250 Problems with Suspension

 
Auto Recalls For Consumers

2012 FORD F-250 Problems & Complaints

Read complaint(s) filed for the 2012 FORD F-250. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2012 FORD F-250 by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (116 Complaints)
Date reported Jun 21, 2012
Location STEVENSVILLE, MD
Manufacturer FORD MOTOR COMPANY
Vehicle 2012 FORD F-250
Transmission Not Specified
Drivetrain Not Specified
Fuel type Not Specified
Occurences 1
Crash involved N
Injuries 0
Deaths 0
Source NHTSA Website
All Complaints
Complaint - Suspension

IN JAN. 2012 I PURCHASED A FORD F-250 RATED TO TOW 14,000 LBS. I TRADED IN A FORD F-150 RATED AT 7,700 LBS. WHEN I HOOKED MY CAMPER TO MY 2000 F-150 THE TRUCK DID NOT SAG OR SQUAT AT ALL. LOOKING TO UPGRADE, I SPOKE TO SEVERAL SALES PEOPLE AT SEVERAL DIFFERENT DEALERSHIPS. I WAS ASSURED THAT THE F-250 SUPER DUTY WOULD BY FAR OUT PERFORM MY OLD TRUCK. IT DOES NOT. THIS NEW F-250 SQUATS SO BAD IT IS RIDICULOUS. ON 6-18-12 I TOOK MY TRUCK TO THE DEALER AT WHICH I PURCHASED THE TRUCK AND COMPLAINED OF THIS MATTER, ONLY TO BE TOLD THERE IS NOTHING WRONG WITH THE SPRINGS. YET, THE SERVICE MANAGER SAID HE WOULD SEND ME TO A THIRD PARTY OUT OF STATE SHOP, TO HAVE SPRINGS MADE AND SPLIT THE COST WITH ME, BECAUSE THAT WAS CHEAPER THAN USING GENUINE FORD SPRINGS. THIS IS UNACCEPTABLE, AS I DID NOT SPEND THOUSANDS OF DOLLARS ON A NEW FORD ONLY TO HAVE SOMEONE ELSE FIX FORDS PROBLEMS. I CONTACTED FORD H.Q. AND EXPLAINED MY SITUATION. AFTER BEING ON HOLD FOR SOME TIME, THE PERSON AT H.Q. EXPLAINED THAT HE HAD SPOKE TO, AND THERE WAS NO PROBLEM WITH MY TRUCK. I FEEL STRONGLY THAT MY DECISION TO BUY THIS TRUCK, WAS BASED LARGELY ON FRAUDULENT STATEMENTS MADE BY BOTH FORD SALES PEOPLE AND FORD LITERATURE ALIKE. I HAVE WITNESSES TO THE STATEMENTS OF THE SALES PERSONNEL, AS WELL AS TO THE FACT THAT MY OLD TRUCK DID NOT SAG AT ALL. I ALSO HAVE PICTURES OF NEW TRUCK HOOKED TO TRAILER AND SAGGING. ## INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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