Auto Recalls for Consumers

FORD FUSION - 2012 FORD FUSION Problems & Complaints

 
Auto Recalls For Consumers
by Ford Motor Company

There are 976 complaints filed for the 2012 FORD FUSION

Below is a list of complaints & problems filed against the 2012 FORD FUSION. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2012 FORD FUSION, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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Air Bags (96) Equipment Adaptive (3) Power Train (88) Steering (551) Unknown Or Other (52)
Electrical System (79) Exterior Lighting (12) Seat Belts (5) Structure (55) Vehicle Speed Control (62)
Electronic Stability Control (32) Fuel Propulsion System (39) Seats (7) Suspension (13) Visibility (2)
Engine (80) Fuel System Gasoline (5) Service Brakes (19) Tires (7) Visibility Wiper (4)
Engine And Engine Cooling (4) Latches Locks Linkages (10) Service Brakes Hydraulic (1) Traction Control System (2) Wheels (6)
Equipment (2)

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ComplaintDescription

AIR BAGS

10/20/2017 - ROUND ROCK, TX
TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MARCH OF 2017. THE DEALER (MAC HAIK FORD LINCOLN, 7201 N INTERSTATE HWY 35, GEORGETOWN, TX, 78628) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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AIR BAGS

10/19/2017 - UNIVERISTY PARK, FL
THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT WENT TO A LOCAL DEALER (SARASOTA FORD, 707 S WASHINGTON BLVD, SARASOTA, FL 34236) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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AIR BAGS

10/19/2017 - ORLANDO, FL
TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GREENWAY FORD LOCATED AT 9001 E COLONIAL DR, ORLANDO , FL WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED.

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AIR BAGS

10/18/2017 - CAPE CORAL, FL
TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SAM GALLOWAY FORD LINCOLN AT (239) 936-2193 (1800 BOY SCOUT DR, FORT MYERS, FL 33907) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

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STEERING

10/18/2017 - VERO BEACH, FL
THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING, THE CONTACT HEARD AN ABNORMAL NOISE IN THE STEERING AREA. THE AIR BAG WARNING INDICATOR ILLUMINATED ON AND OFF. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

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AIR BAGS

10/18/2017 - VERO BEACH, FL
THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING, THE CONTACT HEARD AN ABNORMAL NOISE IN THE STEERING AREA. THE AIR BAG WARNING INDICATOR ILLUMINATED ON AND OFF. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

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STEERING

10/17/2017 - PALM BAY, FL
THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE VEHICLE WAS LATER TAKEN TO PALM BAY FORD (1202 MALABAR RD SE, PALM BAY, FL 32907, PHONE NUMBER: (321) 722-9000) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST AND THE POWER STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY COULD NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 104,588.

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AIR BAGS

10/16/2017 - PERRY, FL
TAKATA RECALL. I HAVE REPORTED THIS BEFORE, YET NOTHING HAS BEEN DONE. I AM VOLUNTARILY TURNING THE CAR IN SINCE THEY DON'T WANT TO FIX IT. THEY HAVE HAD ALMOST A YEAR TO FIX IT AND HAVE DONE NOTHING. THERE HAS BEEN NO ACCIDENT WITH THE CAR. THE BAG HAS NOT DEPLOYED. CAN NOT PUT IN A DATE AS NOTHING HAS HAPPENED YET.

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STEERING

10/16/2017 - CHARLESTON, SC
THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING SUDDENLY MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (PAL MEADOW FORD IN CHARLESTON, SOUTH CAROLINA) WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION WAS FAULTY. THE RACK AND PINION WAS REPLACED, BUT THE FAILURE RECURRED. THE RACK AND PINION WAS REPLACED A SECOND TIME AND THE VEHICLE EXPERIENCED THE SAME FAILURE. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 78,000.

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STRUCTURE: BODY: DOOR

10/16/2017 - MARCO ISLAND, FL
THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE DOOR HANDLE BECAME JAMMED WHEN ATTEMPTING TO OPEN THE DOOR. THE CONTACT HAD TO PULL THE OPEN LEVER AND PULL THE DOOR HANDLE TO OPEN THE DOOR. TAMIAMI FORD (1471 AIRPORT PULLING RD N, NAPLES, FL) DIAGNOSED THAT THE VEHICLE NEEDED A NEW DOOR HANDLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. THE VIN WAS NOT PROVIDED.

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