Auto Recalls for Consumers

HONDA PILOT - 2012 HONDA PILOT Problems & Complaints

 
Auto Recalls For Consumers
by Honda (American Honda Motor Co.)

There are 66 complaints filed for the 2012 HONDA PILOT

Below is a list of complaints & problems filed against the 2012 HONDA PILOT. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2012 HONDA PILOT, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (3) Engine And Engine Cooling (9) Power Train (13) Steering (5) Vehicle Speed Control (8)
Electrical System (9) Exterior Lighting (1) Seats (1) Structure (1) Visibility Wiper (1)
Electronic Stability Control (1) Fuel Propulsion System (5) Service Brakes (10) Suspension (2) Wheels (1)
Engine (17) Fuel System Gasoline (3) Service Brakes Hydraulic (2) Unknown Or Other (2)

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ComplaintDescription

SERVICE BRAKES

5/13/2014 - ROCKY POINT, NY
WHEN BRAKING AT SPEEDS ABOVE 50 MPH, THERE IS A VIBRATION AT THE STEERING WHEEL. I BROUGHT THE VEHICLE TO A HONDA DEALER AND WAS TOLD THE FRONT ROTORS SHOULD BE REFACED WHEN THE CAR NEEDS NEW BRAKE PADS. I HAVE HAD A 2006,2009, AND 2012 PILOT. MY DRIVING HABITS HAVE NOT CHANGED, THE MILEAGE PER YEAR IS CONSISTENT, AND THERE HAS BEEN NO HARD OR EXCESSIVE BRAKING. I HAVE NOT HAD THIS PROBLEM WITH THE OTHER MODEL YEARS. SO, WHAT'S THE PROBLEM? ARE THE CURRENT ROTORS THINNER OR INFERIOR?

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STEERING

5/13/2014 - ROCKY POINT, NY
WHEN BRAKING AT SPEEDS ABOVE 50 MPH, THERE IS A VIBRATION AT THE STEERING WHEEL. I BROUGHT THE VEHICLE TO A HONDA DEALER AND WAS TOLD THE FRONT ROTORS SHOULD BE REFACED WHEN THE CAR NEEDS NEW BRAKE PADS. I HAVE HAD A 2006,2009, AND 2012 PILOT. MY DRIVING HABITS HAVE NOT CHANGED, THE MILEAGE PER YEAR IS CONSISTENT, AND THERE HAS BEEN NO HARD OR EXCESSIVE BRAKING. I HAVE NOT HAD THIS PROBLEM WITH THE OTHER MODEL YEARS. SO, WHAT'S THE PROBLEM? ARE THE CURRENT ROTORS THINNER OR INFERIOR?

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ELECTRICAL SYSTEM

5/13/2014 - CROFTON, MD
THE KEYS FOR THE 2012 HONDA PILOT ARE VERY CHEAPLY MADE. OUR VEHICLE WAS PURCHASED IN DECEMBER 2011. AFTER TWO YEARS OF NORMAL DRIVING, THE PLASTIC KEY FOB PART OF THE KEY STARTED TO CRACK AND EVENTUALLY BROKE IN HALF. THE KEY IS NOW USELESS. REPLACEMENT KEYS ARE $200 AT THE DEALER WHICH REQUIRES AN HOUR APPOINTMENT TO PROGRAM A NEW KEY. KEYS SHOULD LAST THE LIFE OF THE VEHICLE, NOT TWO YEARS.

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ENGINE

5/13/2014 - BARTLETT, IL
SUV VIBRATES ABNORMALLY AT 30-45 MPH. CAN FEEL IT IN THE SEAT OF YOUR PANTS, FLOOR AND CENTER COUNSEL. HAD A WHEEL ALIGNMENT AND WHEEL BALANCING DONE, NO HELP. WAS TOLD IT IS NORMAL, NOTHING COULD BE DONE. THIS PROBLEM IS VERY DISTRACTING AND COULD CAUSE AN ACCIDENT.

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AIR BAGS

3/24/2014 - LAS VEGAS , NV
THE CONTACT OWNS A 2012 HONDA PILOT. THE CONTACT STATED THAT ANOTHER VEHICLE TRAVELING 60-70 MPH CRASHED INTO THE REAR OF THE CONTACT+S VEHICLE. THE CONTACT+S VEHICLE WAS PUSHED INTO AN INTERSECTION, WHICH THEN CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUFFERED INJURIES TO THE BACK AND NECK. THE FRONT PASSENGER SUFFERED INJURIES TO THE BACK, NECK, FACE AND RIBS. THERE WERE TWO REAR SEAT PASSENGERS WHO ALSO SUFFERED INJURIES TO THE RIBS. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS NOT FILED OF THE INCIDENT. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED UNDER AN AIR BAG RECALL (CAMPAIGN NUMBER 13V016000 -AIR BAGS) BUT THE VEHICLE WAS NOT INSPECTED AFTER THE CRASH TO DETERMINE THE CAUSE OF THE AIR BAG FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 21,000. UPDATED 05/12/14

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EXTERIOR LIGHTING

2/28/2014 - MARINGOUIN, LA
THE CONTACT OWNS A 2012 HONDA PILOT. THE CONTACT STATED THAT SHE EXITED THE VEHICLE AND NOTICED THAT THE FOG LIGHTS WERE FRACTURED. THE VEHICLE WAS TAKEN THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE FOG LIGHT ASSEMBLY AND THE LIGHT BULB NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED THREE MORE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000. UPDATED 04/14/14 UPDATED 04/18/2014

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POWER TRAIN

2/21/2014 - BALTIMORE, MD
THE CONTACT OWNS A 2012 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH AND ATTEMPTING TO DECELERATE, THE VEHICLE SUDDENLY BEGAN TO VIBRATE AND LOSE POWER BEFORE RESPONDING NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER BUT NO DIAGNOSIS WAS DETERMINED. NO REPAIRS WERE PERFORMED. THE CONTACT WAS INFORMED THAT THE VIBRATION WAS CAUSED BY THE MOTOR MOUNTS, WHICH THE DEALER ADVISED WAS NORMAL. THE VEHICLE CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 15,000.

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SERVICE BRAKES

2/19/2014 - CALABASAS, CA
POWER WENT DOWN, ALL DOORS NOT OPERATIVE, TRUNK ALSO NON OPERATIVE, COULD TRAP PASSENGER AND DRIVER AND CAUSE DEATH. ALL WINDOWS ARE NOT OPERATIVE, ALL DOORS ARE NON OPERATIVE, TRUNK IS NOT OPERATIVE.

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ELECTRICAL SYSTEM

2/19/2014 - CALABASAS, CA
POWER WENT DOWN, ALL DOORS NOT OPERATIVE, TRUNK ALSO NON OPERATIVE, COULD TRAP PASSENGER AND DRIVER AND CAUSE DEATH. ALL WINDOWS ARE NOT OPERATIVE, ALL DOORS ARE NON OPERATIVE, TRUNK IS NOT OPERATIVE.

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POWER TRAIN

2/18/2014 - WOODBURY, MN
VEHICLE SHUDDERS/VIBRATES WHEN VCM (ECO) ENGAGES/DISENGAGES. SHUDDERING/VIBRATING IS VERY PRONOUNCED. TRANSMISSION 'CLUNKS' DURING ENGAGE/DISENGAGE OF VCM.

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