Auto Recalls for Consumers

HONDA PILOT - 2012 HONDA PILOT Problems & Complaints

 
Auto Recalls For Consumers
by Honda (American Honda Motor Co.)

There are 60 complaints filed for the 2012 HONDA PILOT

Below is a list of complaints & problems filed against the 2012 HONDA PILOT. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2012 HONDA PILOT, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (3) Engine And Engine Cooling (9) Power Train (11) Steering (4) Vehicle Speed Control (6)
Electrical System (8) Exterior Lighting (1) Seats (1) Structure (1) Visibility Wiper (1)
Electronic Stability Control (1) Fuel Propulsion System (3) Service Brakes (8) Suspension (2) Wheels (1)
Engine (16) Fuel System Gasoline (3) Service Brakes Hydraulic (2) Unknown Or Other (3)

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ComplaintDescription

POWER TRAIN

2/9/2014 - FISHERS, IN
I HAVE A 2012 HONDA PILOT- I PURCHASED USED WITH 9K MILES. I HAVE PUT APPROXIMATELY 5K MILES ON THE VEHICLE AND IMMEDIATELY NOTICED AN ENGINE VIBRATION SIMILAR TO BEING IN THE WRONG GEAR IN A MANUAL TRANSMISSION. I TOOK THE CAR INTO THE HONDA DEALERSHIP AND ASKED THEM TO CHECK THE TRANSMISSION- AS I INITIALLY THOUGHT THAT IT WAS A "HUNTING" ISSUE WITH THE TRANSMISSION- THE DEALER INDICATED THAT IT WAS NORMAL. THE MORE I DRIVE THE VEHICLE, THE MORE IT APPEARS TO BE RELATED TO THE ENGINE AND NOT THE TRANSMISSION. THE VIBRATION IS VERY ANNOYING AND NOT NORMAL. HONDA NEEDS TO STEP-UP AND TAKE CARE OF THE PROBLEM. TOO MANY ISSUES OUT THERE WITH OTHERS WITH SAME COMPLAINTS. IF HONDA DOES NOT CORRECT SOON IT WILL TELL ME A LOT ABOUT THE QUALITY STATUS OF THEIR BRAND. THIS IS MY 4TH HONDA AND WILL CERTAINLY BE MY LAST THAT IF HONDA FAILS TO SOLVE THE PROBLEM. LET'S SEE IT HONDA- CLOCK IS TICKING...

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ENGINE

2/9/2014 - FISHERS, IN
I HAVE A 2012 HONDA PILOT- I PURCHASED USED WITH 9K MILES. I HAVE PUT APPROXIMATELY 5K MILES ON THE VEHICLE AND IMMEDIATELY NOTICED AN ENGINE VIBRATION SIMILAR TO BEING IN THE WRONG GEAR IN A MANUAL TRANSMISSION. I TOOK THE CAR INTO THE HONDA DEALERSHIP AND ASKED THEM TO CHECK THE TRANSMISSION- AS I INITIALLY THOUGHT THAT IT WAS A "HUNTING" ISSUE WITH THE TRANSMISSION- THE DEALER INDICATED THAT IT WAS NORMAL. THE MORE I DRIVE THE VEHICLE, THE MORE IT APPEARS TO BE RELATED TO THE ENGINE AND NOT THE TRANSMISSION. THE VIBRATION IS VERY ANNOYING AND NOT NORMAL. HONDA NEEDS TO STEP-UP AND TAKE CARE OF THE PROBLEM. TOO MANY ISSUES OUT THERE WITH OTHERS WITH SAME COMPLAINTS. IF HONDA DOES NOT CORRECT SOON IT WILL TELL ME A LOT ABOUT THE QUALITY STATUS OF THEIR BRAND. THIS IS MY 4TH HONDA AND WILL CERTAINLY BE MY LAST THAT IF HONDA FAILS TO SOLVE THE PROBLEM. LET'S SEE IT HONDA- CLOCK IS TICKING...

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STEERING

2/1/2014 - YONKERS , NY
VEHICLE PULL TO ONE SIDE ON FLAT SURFACE. HONDA DEALER CLAIM THAT IT IS DUE TO ROAD CURVE. THEY PERFORM THE FOLLOWING: WHEEL ALIGNMENT AND TIRE ROTATION. DID NOT FIX THE PROBLEM. WHEN DRIVING AND HIT A BUMP, VEHICLE SHIFT FROM LEFT TO RIGHT OR RIGHT TO LEFT. THE BLAME THE TIRE IS BAD BUT THE VEHICLE IS LESS THEN 1.5 YEARS OLD. THEY PERFORM THE FOLLOWING: WHEEL ALIGNMENT AND TIRE ROTATION. DID NOT FIX THE PROBLEM. STEERING WHEEL IS LOOSE. I CAN TURN THE WHEEL MORE THAN 3 INCHES BEFORE THE WHEEL TURN. THEY PERFORM THE FOLLOWING: WHEEL ALIGNMENT AND TIRE ROTATION. DID NOT FIX THE PROBLEM. KNOCKING NOISE IN FRONT OF VEHICLE WHEN ROCKING THE STEERING WHEEL LEFT AND RIGHT. DEALER APPLY GREASE. VEHICLE VIBRATION AT AROUND 40-45 MPH AND 20-25 MPH. FEEL LIKE SOMETHING WITH THE DRIVE TRAIN. THEY STATED IT WAS A COMMON PILOT ALL OF THESE ISSUE THE DEALER DISMISS BECAUSE THEY STATED IT WAS ALL IN HONDA SPECIFIC. I BELIEVE THAT FOR A VEHICLE THAT IS LESS THAN 1.5 YEARS OLD, THIS IS JUST [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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SUSPENSION

2/1/2014 - YONKERS , NY
VEHICLE PULL TO ONE SIDE ON FLAT SURFACE. HONDA DEALER CLAIM THAT IT IS DUE TO ROAD CURVE. THEY PERFORM THE FOLLOWING: WHEEL ALIGNMENT AND TIRE ROTATION. DID NOT FIX THE PROBLEM. WHEN DRIVING AND HIT A BUMP, VEHICLE SHIFT FROM LEFT TO RIGHT OR RIGHT TO LEFT. THE BLAME THE TIRE IS BAD BUT THE VEHICLE IS LESS THEN 1.5 YEARS OLD. THEY PERFORM THE FOLLOWING: WHEEL ALIGNMENT AND TIRE ROTATION. DID NOT FIX THE PROBLEM. STEERING WHEEL IS LOOSE. I CAN TURN THE WHEEL MORE THAN 3 INCHES BEFORE THE WHEEL TURN. THEY PERFORM THE FOLLOWING: WHEEL ALIGNMENT AND TIRE ROTATION. DID NOT FIX THE PROBLEM. KNOCKING NOISE IN FRONT OF VEHICLE WHEN ROCKING THE STEERING WHEEL LEFT AND RIGHT. DEALER APPLY GREASE. VEHICLE VIBRATION AT AROUND 40-45 MPH AND 20-25 MPH. FEEL LIKE SOMETHING WITH THE DRIVE TRAIN. THEY STATED IT WAS A COMMON PILOT ALL OF THESE ISSUE THE DEALER DISMISS BECAUSE THEY STATED IT WAS ALL IN HONDA SPECIFIC. I BELIEVE THAT FOR A VEHICLE THAT IS LESS THAN 1.5 YEARS OLD, THIS IS JUST [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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WHEELS

2/1/2014 - YONKERS , NY
VEHICLE PULL TO ONE SIDE ON FLAT SURFACE. HONDA DEALER CLAIM THAT IT IS DUE TO ROAD CURVE. THEY PERFORM THE FOLLOWING: WHEEL ALIGNMENT AND TIRE ROTATION. DID NOT FIX THE PROBLEM. WHEN DRIVING AND HIT A BUMP, VEHICLE SHIFT FROM LEFT TO RIGHT OR RIGHT TO LEFT. THE BLAME THE TIRE IS BAD BUT THE VEHICLE IS LESS THEN 1.5 YEARS OLD. THEY PERFORM THE FOLLOWING: WHEEL ALIGNMENT AND TIRE ROTATION. DID NOT FIX THE PROBLEM. STEERING WHEEL IS LOOSE. I CAN TURN THE WHEEL MORE THAN 3 INCHES BEFORE THE WHEEL TURN. THEY PERFORM THE FOLLOWING: WHEEL ALIGNMENT AND TIRE ROTATION. DID NOT FIX THE PROBLEM. KNOCKING NOISE IN FRONT OF VEHICLE WHEN ROCKING THE STEERING WHEEL LEFT AND RIGHT. DEALER APPLY GREASE. VEHICLE VIBRATION AT AROUND 40-45 MPH AND 20-25 MPH. FEEL LIKE SOMETHING WITH THE DRIVE TRAIN. THEY STATED IT WAS A COMMON PILOT ALL OF THESE ISSUE THE DEALER DISMISS BECAUSE THEY STATED IT WAS ALL IN HONDA SPECIFIC. I BELIEVE THAT FOR A VEHICLE THAT IS LESS THAN 1.5 YEARS OLD, THIS IS JUST [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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ENGINE

1/10/2014 - CLARKSBURG, MD
MY VEHICLE VIBRATES WHEN I AM DRIVING. IT DOES NOT BEHAVE THIS WAY ALL THE TIME. HOWEVER, WHEN THE VEHICLE VIBRATES, IT SEEMS AS THOUGH IT WANTS TO SHUT OFF. THIS HAS BEEN HAPPENING FREQUENTLY SINCE I PURCHASED MY VEHICLE. IT USUALLY HAPPENS WHEN I SLOW DOWN TO MAKE A TURN OR WHILE I AM CRUISING AT HIGHWAY SPEED. WHEN THIS HAPPEN, THE ECO LIGHT ON MY DASH GOES ON AND ON... THE VIBRATION SEEMS LIKE I AM DRIVING A MANUAL TRANSMISSION VEHICLE, AND FAILED TO SHIFT TO THE APPROPRIATE GEAR. I AM NOT SURE IF IT IS THE VCM IN MY VEHICLE BEING FAULTY. I HAVE TAKEN MY VEHICLE TO THE DEALER ON 3 SEPARATE OCCASIONS AND THEY MECHANIC TELLS ME IT IS NORMAL. THIS IS NOT NORMAL. I AM AFRAID MY VEHICLE MAY STALL IN TRAFFIC AND CAUSE ACCIDENT. THE OTHER ISSUE I AM HAVING IS I OCCASIONALLY SMELL A STRONG GASOLINE FUMES IN MY VEHICLE CABIN WHEN I AM DRIVING. IT SEEMS THE GASOLINE FUME IS ENTERING MY VEHICLE FROM THE ENGINE. CAN'T TELL WHERE IT IS COMING FROM. PERHAPS THROUGH THE AC VENT.

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ELECTRONIC STABILITY CONTROL

1/9/2014 - KATY, TX
DRIVING BACK FROM ILLINOIS TO TEXAS AND STARTED TO FEEL VIBRATION WHEN THE ENGINE'S VCM WOULD ACTIVATE. I WAS GOING ABOUT 65MPH AND SLOWLY EASED OFF OF THE GAS, WHEN I SLOWLY PUSHED ON THE GAS TO SPEED UP AGAIN I FELT A VIBRATION ON THE FLOOR BOARD THAT WOULD NOT STOP UNTIL I GAVE IT MORE GAS. THIS HAS BEEN GOING ON EVER SINCE. EVEN YESTERDAY WHEN I DROVE TO SAN ANTONIO AND TODAY WHEN I DROVE BACK TO HOUSTON, I HAVE TAKEN THE CAR TO THE DEALERSHIP 4 TIMES IN 2013.IT HAS NOT BEEN FIXED EVEN THOUGH THE HEAD MECHANIC DID A RIDE ALONG AND AGREED THERE WAS VIBRATION. THE DEALERSHIP STATES THEY CANNOT FIX THE PROBLEM. THEY SAY THEY ARE WAITING ON HONDA TO GIVE THEM INSTRUCTIONS ON HOW TO FIX IT.

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ENGINE AND ENGINE COOLING

1/9/2014 - KATY, TX
DRIVING BACK FROM ILLINOIS TO TEXAS AND STARTED TO FEEL VIBRATION WHEN THE ENGINE'S VCM WOULD ACTIVATE. I WAS GOING ABOUT 65MPH AND SLOWLY EASED OFF OF THE GAS, WHEN I SLOWLY PUSHED ON THE GAS TO SPEED UP AGAIN I FELT A VIBRATION ON THE FLOOR BOARD THAT WOULD NOT STOP UNTIL I GAVE IT MORE GAS. THIS HAS BEEN GOING ON EVER SINCE. EVEN YESTERDAY WHEN I DROVE TO SAN ANTONIO AND TODAY WHEN I DROVE BACK TO HOUSTON, I HAVE TAKEN THE CAR TO THE DEALERSHIP 4 TIMES IN 2013.IT HAS NOT BEEN FIXED EVEN THOUGH THE HEAD MECHANIC DID A RIDE ALONG AND AGREED THERE WAS VIBRATION. THE DEALERSHIP STATES THEY CANNOT FIX THE PROBLEM. THEY SAY THEY ARE WAITING ON HONDA TO GIVE THEM INSTRUCTIONS ON HOW TO FIX IT.

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SUSPENSION

1/9/2014 - KATY, TX
DRIVING BACK FROM ILLINOIS TO TEXAS AND STARTED TO FEEL VIBRATION WHEN THE ENGINE'S VCM WOULD ACTIVATE. I WAS GOING ABOUT 65MPH AND SLOWLY EASED OFF OF THE GAS, WHEN I SLOWLY PUSHED ON THE GAS TO SPEED UP AGAIN I FELT A VIBRATION ON THE FLOOR BOARD THAT WOULD NOT STOP UNTIL I GAVE IT MORE GAS. THIS HAS BEEN GOING ON EVER SINCE. EVEN YESTERDAY WHEN I DROVE TO SAN ANTONIO AND TODAY WHEN I DROVE BACK TO HOUSTON, I HAVE TAKEN THE CAR TO THE DEALERSHIP 4 TIMES IN 2013.IT HAS NOT BEEN FIXED EVEN THOUGH THE HEAD MECHANIC DID A RIDE ALONG AND AGREED THERE WAS VIBRATION. THE DEALERSHIP STATES THEY CANNOT FIX THE PROBLEM. THEY SAY THEY ARE WAITING ON HONDA TO GIVE THEM INSTRUCTIONS ON HOW TO FIX IT.

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ENGINE

1/1/2014 - REDWOOD CITY, CA
I HAVE HAD ISSUES WITH A STRANGE ENGINE VIBRATION AT VARIOUS SPEEDS. I EMAILED HONDA 3 TIMES AND NEVER RECEIVED ANY RESPONSE. I FINALLY CALLED HONDA AND WAS TOLD I HAVE TO CONTACT A LOCAL DEALER. I HAVE BROUGHT MY VEHICLE IN TO HONDA 3 TIMES AND IT HAS NOT BEEN FIXED. THE SECOND TIME I DROPPED IT OFF I WAS TOLD THEY "DID SOME ADJUSTMENTS", BUT THEY DID NOT INDICATE WHAT THEY DID AND IT DID NOT FIX THE PROBLEM. THE LAST TIME I BROUGHT IT IN AND TOOK THE MAIN MECHANIC ON THE FREEWAY TO SHOW HIM THE NOISE. HE ACKNOWLEDGED THE NOISE AND SAID THAT IT WAS VIBRATION FROM THE MOTOR MOUNTS AND THAT THE MOTOR MOUNTS ARE MANAGED ELECTRONICALLY SO THEY CAN NOT FIX IT. HE TOLD ME THAT I WILL HAVE TO WAIT UNTIL HONDA HOPEFULLY COMES OUT WITH A SOFTWARE UPDATE THAT WILL FIX THE PROBLEM.

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