Auto Recalls for Consumers

JEEP PATRIOT - 2012 JEEP PATRIOT Problems & Complaints

 
Auto Recalls For Consumers
by Chrysler (FCA US LLC)

There are 90 complaints filed for the 2012 JEEP PATRIOT

Below is a list of complaints & problems filed against the 2012 JEEP PATRIOT. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2012 JEEP PATRIOT, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (5) Exterior Lighting (2) Interior Lighting (1) Steering (4) Unknown Or Other (1)
Electrical System (15) Fuel Propulsion System (18) Power Train (13) Structure (3) Vehicle Speed Control (9)
Electronic Stability Control (3) Fuel System Gasoline (7) Seat Belts (3) Suspension (2) Visibility (1)
Engine (48) Fuel System Other (1) Service Brakes (2) Tires (1) Wheels (1)
Engine And Engine Cooling (4)

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ComplaintDescription

ELECTRICAL SYSTEM

6/18/2013 - WINDOW ROCK, AZ
THE CONTACT OWNS A 2012 JEEP PATRIOT. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE COMPUTER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 15,200.

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ENGINE

6/16/2013 - TUCSON, AZ
WHILE DRIVING MY VEHICLE ON THE HIGHWAY, WE EXPERIENCED A TOTAL LOSS OF ENGINE POWER. THE JEEP WAS AT SPEED 75-80MPH WHEN THE VEHICLE BEGAN TO DECELERATE, POWER STEERING WAS LOST, AND THE ENGINE DIED COMPLETELY. FORTUNATELY WE WERE IN A SPARSELY POPULATED HIGHWAY AND WERE ABLE TO PULL OVER SAFELY, BUT IT COULD HAVE BEEN FAR WORSE HAD THERE BEEN ANYONE AROUND US. I HAVE NO IDEA WHAT HAPPENED EXACTLY, BUT WE WERE UNABLE TO START THE ENGINE AGAIN AND HAD TO HAVE IT TOWED 30 MINUTES TO THE NEAREST DEALER. UPON THIS HAPPENING, I SPOKE WITH THE JIM CLICK CHRYSLER / JEEP DEALERSHIP IN TUCSON WHERE IT WAS GOING TO, AND THIS IS WHERE IT ALL WENT FURTHER DOWNHILL. NOT ONLY DID THEY NOT REALLY CARE THAT THIS HAD HAPPENED, BUT HEY, IT'S SATURDAY MAN, AND WE'RE OUT OF HERE SOON, SO GOOD LUCK AND SORRY ABOUT THAT. WE CAN HELP YOU ON MONDAY, BUT CAN'T ANSWER ANY QUESTIONS, HOPE YOU CAN FIND A RIDE HOME, OH AND JUST LEAVE YOUR CAR OUTSIDE THE NISSAN SHOP (REALLY!?). NOT ONLY WAS THIS A HIGHLY UNSAFE FAILURE AT SPEED, ON THE HIGHWAY, BUT THE FOLLOWUP WAS SO POOR THAT I AM FURIOUS ABOUT THE CUSTOMER-SERVICE LEVEL FROM THE FOLKS AT THE LOCAL PLACE. I GUESS IT'S A GOOD THING NOBODY WAS SERIOUSLY INJURED.

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STEERING

6/16/2013 - TUCSON, AZ
WHILE DRIVING MY VEHICLE ON THE HIGHWAY, WE EXPERIENCED A TOTAL LOSS OF ENGINE POWER. THE JEEP WAS AT SPEED 75-80MPH WHEN THE VEHICLE BEGAN TO DECELERATE, POWER STEERING WAS LOST, AND THE ENGINE DIED COMPLETELY. FORTUNATELY WE WERE IN A SPARSELY POPULATED HIGHWAY AND WERE ABLE TO PULL OVER SAFELY, BUT IT COULD HAVE BEEN FAR WORSE HAD THERE BEEN ANYONE AROUND US. I HAVE NO IDEA WHAT HAPPENED EXACTLY, BUT WE WERE UNABLE TO START THE ENGINE AGAIN AND HAD TO HAVE IT TOWED 30 MINUTES TO THE NEAREST DEALER. UPON THIS HAPPENING, I SPOKE WITH THE JIM CLICK CHRYSLER / JEEP DEALERSHIP IN TUCSON WHERE IT WAS GOING TO, AND THIS IS WHERE IT ALL WENT FURTHER DOWNHILL. NOT ONLY DID THEY NOT REALLY CARE THAT THIS HAD HAPPENED, BUT HEY, IT'S SATURDAY MAN, AND WE'RE OUT OF HERE SOON, SO GOOD LUCK AND SORRY ABOUT THAT. WE CAN HELP YOU ON MONDAY, BUT CAN'T ANSWER ANY QUESTIONS, HOPE YOU CAN FIND A RIDE HOME, OH AND JUST LEAVE YOUR CAR OUTSIDE THE NISSAN SHOP (REALLY!?). NOT ONLY WAS THIS A HIGHLY UNSAFE FAILURE AT SPEED, ON THE HIGHWAY, BUT THE FOLLOWUP WAS SO POOR THAT I AM FURIOUS ABOUT THE CUSTOMER-SERVICE LEVEL FROM THE FOLKS AT THE LOCAL PLACE. I GUESS IT'S A GOOD THING NOBODY WAS SERIOUSLY INJURED.

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ENGINE

5/29/2013 - TITUSVILLE, FL
THE CONTACT OWNS A 2012 JEEP PATRIOT. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER; HOWEVER THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 6,000. THE CURRENT MILEAGE WAS 8,092.

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ENGINE

5/29/2013 - BUFFALO, NY
THE CONTACT OWNS A 2012 JEEP PATRIOT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE ENGINE STALLED AND FAILED TO RESTART. THERE WERE NO PRIOR WARNINGS. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS WHERE THEY WERE UNABLE TO LOCATE A TROUBLE CODE. THE FAILURE RECURRED ON TWO SEPARATE OCCASIONS WHILE THE CONTACT WAS TRAVELING AT HIGH SPEEDS. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. UPDATED 07/10/13

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ELECTRICAL SYSTEM

4/8/2013 - FLORENCE, MS
THE VEHICLE WAS PURCHASED APPROXIMATELY TWO WEEKS PRIOR TO THE INCIDENT WITH JUST SHY OF 15000 MILES ON IT. TWO SEPARATE TWO TO THREE HOUR TRIPS WERE MADE IN THE VEHICLE BEFORE THE INCIDENT WITH NO PROBLEMS. ON THE TAIL END OF A TWO AND A HALF HOUR TRIP, AFTER CRUISING BETWEEN 70 TO 75 MPH ON A MAJOR INTERSTATE, ALL OF A SUDDEN THE VEHICLE'S RPMS SHOT UP AND THE ENGINE LOST POWER. THE VEHICLES BEHIND ME NEARLY REAR ENDED ME. I COASTED TO THE SHOULDER, PUT THE VEHICLE INTO PARK, AND TURNED THE VEHICLE OFF. I THEN CRANKED THE VEHICLE AND CONTINUED DRIVING. THE SAME INCIDENT HAPPENED AGAIN APPROXIMATELY FIFTEEN MILES FURTHER. I PULLED OVER, TURNED THE VEHICLE OFF, AND THEN TURNED IT BACK ON, ATTEMPTING TO REACH MY DESTINATION IF POSSIBLE. THIS INCIDENT THEN HAPPENED A THIRD TIME, APPROXIMATELY 5 TO 10 MILES FURTHER, ONCE AGAIN ON THE SAME INTERSTATE, BUT THIS TIME IN THE MIDDLE OF CITY TRAFFIC. I COASTED TO THE SHOULDER AND ATTEMPTED TO RESTART THE VEHICLE. AT THIS POINT THE VEHICLE WOULD NOT START. WE HAD THE VEHICLE TOWED AND SENT TO A DEALERSHIP WHERE THEY COULD NOT RECREATE THE PROBLEM. THE CPU DID NOT REPORT ANY ERROR CODES. EACH TIME THIS HAPPENED, I WAS NEARLY REAR ENDED AS I WAS CRUISING AT INTERSTATE SPEEDS IN HEAVY TRAFFIC. THE VEHICLE IS STILL BEING INSPECTED, BUT THE DEALERSHIPS CANNOT SEEM TO RECREATE THE PROBLEM, WHICH IS A BIG PROBLEM BECAUSE I WILL BE MOVING ACROSS COUNTRY IN TWO MONTHS AND CANNOT RISK THIS HAPPENING AGAIN. THIS VEHICLE AS IT STANDS IS A DANGER NOT ONLY TO THE DRIVER BUT FOR OTHER DRIVERS ON THE ROAD NEAR THE VEHICLE.

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ENGINE

4/8/2013 - FLORENCE, MS
THE VEHICLE WAS PURCHASED APPROXIMATELY TWO WEEKS PRIOR TO THE INCIDENT WITH JUST SHY OF 15000 MILES ON IT. TWO SEPARATE TWO TO THREE HOUR TRIPS WERE MADE IN THE VEHICLE BEFORE THE INCIDENT WITH NO PROBLEMS. ON THE TAIL END OF A TWO AND A HALF HOUR TRIP, AFTER CRUISING BETWEEN 70 TO 75 MPH ON A MAJOR INTERSTATE, ALL OF A SUDDEN THE VEHICLE'S RPMS SHOT UP AND THE ENGINE LOST POWER. THE VEHICLES BEHIND ME NEARLY REAR ENDED ME. I COASTED TO THE SHOULDER, PUT THE VEHICLE INTO PARK, AND TURNED THE VEHICLE OFF. I THEN CRANKED THE VEHICLE AND CONTINUED DRIVING. THE SAME INCIDENT HAPPENED AGAIN APPROXIMATELY FIFTEEN MILES FURTHER. I PULLED OVER, TURNED THE VEHICLE OFF, AND THEN TURNED IT BACK ON, ATTEMPTING TO REACH MY DESTINATION IF POSSIBLE. THIS INCIDENT THEN HAPPENED A THIRD TIME, APPROXIMATELY 5 TO 10 MILES FURTHER, ONCE AGAIN ON THE SAME INTERSTATE, BUT THIS TIME IN THE MIDDLE OF CITY TRAFFIC. I COASTED TO THE SHOULDER AND ATTEMPTED TO RESTART THE VEHICLE. AT THIS POINT THE VEHICLE WOULD NOT START. WE HAD THE VEHICLE TOWED AND SENT TO A DEALERSHIP WHERE THEY COULD NOT RECREATE THE PROBLEM. THE CPU DID NOT REPORT ANY ERROR CODES. EACH TIME THIS HAPPENED, I WAS NEARLY REAR ENDED AS I WAS CRUISING AT INTERSTATE SPEEDS IN HEAVY TRAFFIC. THE VEHICLE IS STILL BEING INSPECTED, BUT THE DEALERSHIPS CANNOT SEEM TO RECREATE THE PROBLEM, WHICH IS A BIG PROBLEM BECAUSE I WILL BE MOVING ACROSS COUNTRY IN TWO MONTHS AND CANNOT RISK THIS HAPPENING AGAIN. THIS VEHICLE AS IT STANDS IS A DANGER NOT ONLY TO THE DRIVER BUT FOR OTHER DRIVERS ON THE ROAD NEAR THE VEHICLE.

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ENGINE

3/5/2013 - TOWSON, MD
WHILE DRIVING TO WORK, I WAS SLOWING DOWN TO STOP BEHIND A BUS BUT THEN HAD THE OPPORTUNITY TO PASS THE BUS. AS I TRIED TO SWITCH LANES, MY CAR STALLED AND I WAS STUCK IN BETWEEN TWO LANES. I HAD TO SLOWLY DRIFT MY CAR TO THE SIDE OF THE ROAD AND COULD HARDLY STEER IT. ONCE PULLED OVER TO THE SIDE OF THE ROAD I TRIED TO RESTART BUT THE CAR WOULD NOT RESTART. AFTER SITTING FOR FIVE MINUTES, THE VEHICLE RESTARTED AND I WAS ABLE TO DRIVE WITHOUT A PROBLEM. THE FIRST DEALERSHIP SAID THAT IT COULD HAVE STALLED BECAUSE IT WAS WET OUTSIDE, WHICH IS COMPLETELY UNREASONABLE. AT THE SECOND DEALERSHIP, I DIDN'T RECEIVE A MUCH BETTER EXPLANATION. THEY SAID THAT IT COULD HAVE BEEN STATIC ELECTRICITY WHICH CAUSED IT TO TURN OFF. AS OF RIGHT NOW, IT HAS NOT HAPPENED AGAIN BUT IT HAS NOT BEEN A WEEK SINCE THE INCIDENT.

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STEERING

3/5/2013 - TOWSON, MD
WHILE DRIVING TO WORK, I WAS SLOWING DOWN TO STOP BEHIND A BUS BUT THEN HAD THE OPPORTUNITY TO PASS THE BUS. AS I TRIED TO SWITCH LANES, MY CAR STALLED AND I WAS STUCK IN BETWEEN TWO LANES. I HAD TO SLOWLY DRIFT MY CAR TO THE SIDE OF THE ROAD AND COULD HARDLY STEER IT. ONCE PULLED OVER TO THE SIDE OF THE ROAD I TRIED TO RESTART BUT THE CAR WOULD NOT RESTART. AFTER SITTING FOR FIVE MINUTES, THE VEHICLE RESTARTED AND I WAS ABLE TO DRIVE WITHOUT A PROBLEM. THE FIRST DEALERSHIP SAID THAT IT COULD HAVE STALLED BECAUSE IT WAS WET OUTSIDE, WHICH IS COMPLETELY UNREASONABLE. AT THE SECOND DEALERSHIP, I DIDN'T RECEIVE A MUCH BETTER EXPLANATION. THEY SAID THAT IT COULD HAVE BEEN STATIC ELECTRICITY WHICH CAUSED IT TO TURN OFF. AS OF RIGHT NOW, IT HAS NOT HAPPENED AGAIN BUT IT HAS NOT BEEN A WEEK SINCE THE INCIDENT.

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ELECTRICAL SYSTEM

3/5/2013 - TOWSON, MD
WHILE DRIVING TO WORK, I WAS SLOWING DOWN TO STOP BEHIND A BUS BUT THEN HAD THE OPPORTUNITY TO PASS THE BUS. AS I TRIED TO SWITCH LANES, MY CAR STALLED AND I WAS STUCK IN BETWEEN TWO LANES. I HAD TO SLOWLY DRIFT MY CAR TO THE SIDE OF THE ROAD AND COULD HARDLY STEER IT. ONCE PULLED OVER TO THE SIDE OF THE ROAD I TRIED TO RESTART BUT THE CAR WOULD NOT RESTART. AFTER SITTING FOR FIVE MINUTES, THE VEHICLE RESTARTED AND I WAS ABLE TO DRIVE WITHOUT A PROBLEM. THE FIRST DEALERSHIP SAID THAT IT COULD HAVE STALLED BECAUSE IT WAS WET OUTSIDE, WHICH IS COMPLETELY UNREASONABLE. AT THE SECOND DEALERSHIP, I DIDN'T RECEIVE A MUCH BETTER EXPLANATION. THEY SAID THAT IT COULD HAVE BEEN STATIC ELECTRICITY WHICH CAUSED IT TO TURN OFF. AS OF RIGHT NOW, IT HAS NOT HAPPENED AGAIN BUT IT HAS NOT BEEN A WEEK SINCE THE INCIDENT.

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