Auto Recalls for Consumers

PORSCHE CAYENNE - 2012 PORSCHE CAYENNE Problems & Complaints

 
Auto Recalls For Consumers
by Porsche Cars North America, Inc.

There are 15 complaints filed for the 2012 PORSCHE CAYENNE

Below is a list of complaints & problems filed against the 2012 PORSCHE CAYENNE. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2012 PORSCHE CAYENNE, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Electrical System (2) Engine (2) Fuel Propulsion System (1) Seats (1) Unknown Or Other (2)
Electronic Stability Control (1) Equipment Adaptive (1) Power Train (8) Service Brakes (1) Visibility (1)

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ComplaintDescription

POWER TRAIN

7/15/2019 - PRINCETON, NJ
THE TRANSFER CASE IN THIS CAR IS FAILING AT 53,000 MILES CAUSING UNSAFE, JERKING ACCELERATION LEADING TO TOTAL BREAKDOWN/SHUTDOWN IF NOT CORRECTED. NUMEROUS OWNERS EXPERIENCE THE SAME ISSUE. THE MANUFACTURER ACKNOWLEDGES THE DEFECT AND IS NOW PROVIDING NEWLY DESIGNED REPAIR PARTS DESCRIBED AS PERMANENTLY SOLVING THE PROBLEM AND COVERED BY A 2-YEAR WARRANTY AT A COST IN EXCESS OF $5,500 RETAIL.

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ELECTRICAL SYSTEM

6/3/2019 - TALLAHASSEE, FL
HYBRID DEFAULT MULTIPLE TIMES IN PAST YEARS ELECTRICAL SYSTEM? FAULT GENERATOR CHECK ENGINE LIGHT

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FUEL/PROPULSION SYSTEM

6/3/2019 - TALLAHASSEE, FL
HYBRID DEFAULT MULTIPLE TIMES IN PAST YEARS ELECTRICAL SYSTEM? FAULT GENERATOR CHECK ENGINE LIGHT

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ELECTRONIC STABILITY CONTROL

6/3/2019 - TALLAHASSEE, FL
HYBRID DEFAULT MULTIPLE TIMES IN PAST YEARS ELECTRICAL SYSTEM? FAULT GENERATOR CHECK ENGINE LIGHT

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POWER TRAIN

4/26/2019 - DAVENPORT, FL
I GOT THE CAYENNE FROM 2012 IN 01/17/2017 TREE DAYS AFTER BUYING THE SUV TRANSFER CASE WAS NOT WORKING CORRECTLY, WHEN SHIFTING TO 3RD GEAR NOISE AND LOST OF POWER THIS AT 39,273 MILES REPAIR WAS DONE NOW ONLY 20,000 MILES LATER SAME PROBLEM. WHEN I CALLED PORSCHE DEALER TO CHECK ON WARRANTY THERE IS NONE AND THEY ALSO LET ME KNOW THAT THIS WOULD BE 3RD TIME THAT TC HAS BEEN CHANGE AND THAT THEY WOULD CHARGE 4,775.00 TO REPAIR.

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POWER TRAIN

4/4/2019 - LIVINGSTON, NJ
TRANSFER CASE IN THE REAR JERKING LOSS OF POWER AND NOISES IN THE GEARS 2-4

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POWER TRAIN

6/5/2018 - LEXINGTON, MA
TRANSFER CASE FAILURE. CAUSES INTERMITTENT ROUGH STUTTERING WHEN DEPRESSING GAS PEDAL ON HIGHWAY ESPECIALLY ON INCLINE. CAR DEALER DID NOT DETECT PROBLEM WHEN PERFORMING DIAGNOSTICS. WENT TO ANOTHER DEALER SERVICE LOCATION. SERVICE REPRESENTATIVE DROVE THE CAR AND QUICKLY CONFIRMED THE CAUSE IS A TRANSFER CASE FAILURE. WE WERE TOLD OUR CAR CAN STALL AT ANYTIME WHICH IS A CLEAR SAFETY HAZARD. AFTER A LOT OF RESEARCH, WE FOUND OUT TRANSFER CASE FAILURE IS A CONSISTENT AND RECURRING ISSUE FOR PORSCHE CAYENNE+S MANUFACTURED IN 2011 TO 2017.

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POWER TRAIN

2/2/2018 - BELLFLOWER, CA
IT IS A VERY COMMON PROBLEM FOR 2011+ CAYENNE THAT HAS THE TRANSFER CASE PROBLEM. THE CAR WON'T ACCELERATE SMOOTHLY DURING 1-2 GEAR AND 3-4-5 GEAR. IT IS VERY DANGEROUS WHILE TRYING TO MERGE ON THE FREEWAY. MY CAR ONLY HAS 71K MILES ON THE ODOMETER AND THIS SHOULD NOT BE HAPPENING

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ENGINE

12/11/2017 - CASTRO VALLEY, CA
THE CONTACT OWNS A 2012 PORSCHE CAYENNE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V368000 (ENGINE). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (PORSCHE OF LIVERMORE, 3100 LAS POSITAS ROAD, LIVERMORE, CA 94551) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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POWER TRAIN

11/25/2017 - SOUTHAMPTON, NY
CAR HAD A SKIPPING FEELING WHEN DRIVING ESPECIALLY WHEN TURNING. VEHICLE HAS ONLY 20,000 MILES AND TRANSFER BOX HAS TO BE REPLACED. THEY CHARGED ME 4660.47 FOR THE REPLACEMENT CLAIMING THE FIVE YEAR WARRANTY EXPIRED. THE CAR IS ALWAYS GARAGED AND USED DURING THE WINTER. WHEN I COMPLAINED TO PORSCHE THEY SENT ME A CHECK FOR $950.

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