Auto Recalls for Consumers

TOYOTA PRIUS Problems with Visibility

 
Auto Recalls For Consumers

2012 TOYOTA PRIUS Problems & Complaints

Read complaint(s) filed for the 2012 TOYOTA PRIUS. These complaints & problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint for the 2012 TOYOTA PRIUS by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

Vehicle Information (216 Complaints)
Date reported Nov 21, 2012
Location MANASSAS, VA
Manufacturer TOYOTA MOTOR CORPORATION
Vehicle 2012 TOYOTA PRIUS
Transmission Not Specified
Drivetrain Front Wheel Drive
Fuel type Hybrid Electric
Occurences 2
Crash involved N
Injuries 0
Deaths 0
Source Email
All Complaints
Complaint - Visibility

THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT SHE NOTICED THAT WHEN THE LIGHTS WERE VIEWED THROUGH THE WINDSHIELD, THERE WAS AN ABNORMAL PRISM EFFECT. THE CONTACT ALSO STATED THAT THERE WAS AN IMAGE LOCATED ABOVE AND BELOW THE ACTUAL LIGHT SOURCE THAT OCCURRED WITH ALL LIGHT SOURCES SUCH AS HEADLIGHTS, TAIL LIGHTS, STREET LIGHTS, TRAFFIC LIGHTS, ETC. THE VEHICLE WAS TAKEN TO A DEALER WHERE A TECHNICIAN ADVISED THAT NO REPAIRS WERE NEEDED AND THAT THE ISSUE WAS NOT A DEFECT BUT RATHER A CHARACTERISTIC OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 7,200. UPDATED 12/10/12 THE CONSUMER STATED THE VEHICLE'S WINDSHIELD WAS REPLACED ONCE. THE REPLACEMENT WINDSHIELD HAD THE SAME DEFECT THE CASE WAS TAKEN TO ARBITRATION WHEN TOYOTA REFUSED TO FIND A REMEDY FOR THE SAFETY DEFECT. ARBITRATION WAS LOST DUE TO "LACK OF EVIDENCE". UPDATED 12/18/2012

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