Auto Recalls for Consumers

BUICK ENCORE - 2013 BUICK ENCORE Problems & Complaints

 
Auto Recalls For Consumers
by General Motors LLC

There are 23 complaints filed for the 2013 BUICK ENCORE

Below is a list of complaints & problems filed against the 2013 BUICK ENCORE. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2013 BUICK ENCORE, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Electrical System (5) Power Train (2) Service Brakes (1) Structure (1) Vehicle Speed Control (2)
Engine (6) Seat Belts (3) Service Brakes Hydraulic (1) Tires (1) Wheels (1)
Fuel Propulsion System (1) Seats (1) Steering (1) Unknown Or Other (4)

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ComplaintDescription

FUEL/PROPULSION SYSTEM

3/18/2015 - MILAN, NH
THE CONTACT OWNS A 2013 BUICK ENCORE. THE CONTACT STATED WHILE ACCELERATING FROM A COMPLETE STOP, THERE WAS AN EXCESSIVE REDUCTION IN THE ENGINE POWER AND A WARNING LIGHT ILLUMINATED. THE VEHICLE WAS MANEUVERED CAUTIOUSLY TO THE SIDE OF THE ROAD, WHERE THE ENGINE WAS TURNED OFF. AFTER RESTARTING, THE VEHICLE RESUMED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO DISCOVERED A FAILURE CODE RELATED TO THE FUEL SYSTEM. THE MECHANIC WAS UNABLE TO DETECT THE COMPONENT THAT CONTRIBUTED TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. THE VIN WAS UNAVAILABLE.

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ELECTRICAL SYSTEM: INSTRUMENT PANEL

3/3/2015 - DAYTON, OH
TL CONTACT OWNS A 2013 BUICK ENCORE. THE CONTACT STATED THAT THE GAUGES IN THE INSTRUMENT PANEL WERE VERY HARD TO BE SEEN WHILE THE SUN WAS OUT. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS DIAGNOSED BUT NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 14,000.

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SEAT BELTS

2/25/2015 - RENSSELAER, NY
THE CONTACT OWNS A 2013 BUICK ENCORE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V488000 (SEAT BELTS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/24/15

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WHEELS

1/26/2015 - SNOQUALMIE, WA
CONTINENTAL PRO CONTACT 215/55/18 UNKNOWN DAMAGE ACCORDING TO DEALERSHIP. 2ND OCCURRENCE WITHIN 2 MONTHS. TIRE UNABLE TO BE REPAIRED. DEALERSHIP UNABLE TO FIND CAUSE. LEASING BUICK ENCORE 2013.

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STEERING

1/12/2015 - RAYMOND, NH
WAS MAKING A TURN FROM A SIDE STREET AND THE POWER STEERING STOPPED WORKING AND THEN THE ENGINE SHUT OFF. WAS ABLE TO PULL INTO A PARKING SPOT NEAR THE CORNER. THE VEHICLE WOULD NOT RE-START AND HAD TO BE TOWED TO THE DEALERSHIP. THE DEALERSHIP UPDATED STEERING WHEEL CODES.

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ENGINE

1/12/2015 - RAYMOND, NH
WAS MAKING A TURN FROM A SIDE STREET AND THE POWER STEERING STOPPED WORKING AND THEN THE ENGINE SHUT OFF. WAS ABLE TO PULL INTO A PARKING SPOT NEAR THE CORNER. THE VEHICLE WOULD NOT RE-START AND HAD TO BE TOWED TO THE DEALERSHIP. THE DEALERSHIP UPDATED STEERING WHEEL CODES.

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SEAT BELTS

12/30/2014 - RODNEY, MI
2013 BUICK ENCORE CONSUMER WANTS TO KNOW IF RECALLS ARE REAL OR JUST SOME OF THEM

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SEATS

10/20/2014 - SANTA MONICA , CA
THE CONTACT OWNS A 2013 BUICK ENCORE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V488000 (SEATS). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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SEAT BELTS

10/12/2014 - MURRAY, KY
WHEN I BOUGHT THE CAR LAST YEAR THE DEALER TOOK $1900 OF MY MONEY IN A RUSE - I WILL DIE BEFORE EVER STEPPING FOOT IN DWAIN TAYLORS EVER AGAIN. I WILL NOT TAKE THIS VEHICLE IN FOR ANY SAFETY RECALL.

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UNKNOWN OR OTHER

10/9/2014 - COLUMBUS, OH
IN A LINE OF TRAFFIC GETTING READY TO MAKE A LEFT TURN AND WITHOUT WARNING, THE ENGINE RACED CAUSING THE CAR TO ACCELERATE AND SLAM INTO THE REAR OF ANOTHER CAR CAUSING OVER $5K WORTH OF DAMAGE TO THE ENCORE. THE AIR BAGS DID NOT GO OFF. THE IMPACT WAS SO INTENSE THAT THE REAR GLOVE BOX OPENED TOSSING THE CONTENTS OUT INTO THE TRUNK.

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